# Page 2 | Simplotel Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Simplotel the right Website Builder solution for you? Explore 52 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/215563/Hotel-Website/reviews --- Simplotel 4.8 (52) [View alternatives](https://www.capterra.com/p/215563/Hotel-Website/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Simplotel ## Showing most helpful reviews Showing 26-50 of 52 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AC Anshuman C. Front office manager Hospitality Used the software for: 2+ years ### "Excellent" June 17, 2021 5.0 It's been pretty good till now Pros Very good and easy to interact , user friendly Cons Nothing much to hate about the it, it's better than others Review Source Response from Simplotel July 6, 2021 Thank you very much Anshuman for your positive review and feedback! We aim to always exceed your expectations in terms of product and service delivery. SG Srinivas G. General Manager Hospitality Used the software for: 2+ years ### "Efficient and easy to use" June 16, 2021 5.0 Extremely happy to use Pros Extremely simple and very easy to navigate and use Cons Lead management and clarity of information Review Source Response from Simplotel June 29, 2021 Thank you Srinivas for your positive review. We are happy to hear from you and shall keep excelling in our product and service delivery. PT Praveena T. AVP - IT Hospitality Used the software for: 1-2 years ### "Crisp Website and Booking engine solutions for Hotels" February 17, 2021 5.0 A professional company to deal with. In depth tech expertise and always looking for improve... Pros Focused on one industry Excellent solution Crisp and fast website with latest tech Conversion driven Booking Engine Good software Cons Since there is a CMS running in the background, certain custom designs does become difficult at times. Reason for choosing Simplotel The Company's entire engineering effort is on this solution and hence its always evolving and becoming better. Its good to partner with such companies. Review Source Response from Simplotel March 5, 2021 Thank you Praveena for your positive feedback! This encourages us to serve you even better. We shall look into our CMS and develop an enhanced customized interface as suggested. RS RAJESH S. General Manager Hospitality Used the software for: 2+ years ### "Amazing online booking platform" April 26, 2021 5.0 Team is very supportive as they response immediately for any support & promotion. We inform our guest to use this booking platform for rooms booking in place of other OTA network. Pros Simplotel help us get more booking through different channels . Cons Software is engine of improving business and its very economical if you compare with any other marketing platform. Review Source Response from Simplotel April 29, 2021 Thank you Rajesh. We are blown away by your positive words and we really appreciate the time you took to write such a detailed review! We are extremely happy to help grow your bookings. sK sahil K. GM Hospitality Used the software for: 2+ years ### "Highly Recommend" May 28, 2021 5.0 Pros Highly Recommend, Professional Management and Excellent Support Team Website Interface Website Management Backed, where u can make changes on your own Excellent Support, Prompt response and always ready to encoporate new Trends Cons Not much, there up to date and the management is perfect and one of the best support team, we have come accross Review Source Response from Simplotel June 11, 2021 Thank you very much Sahil for your positive review. This feedback encourages Simplotel to always exceed your expectations in product and service delivery. SA Supreeth A. MANAGING PARTNER Hospitality Used the software for: 2+ years ### "Great Product and Support" August 9, 2021 5.0 Helpful team who assisted us during every step of the way. Pros Easy to use software through which we can modify the website as per our needs. Cons Nothing as of now. Will update if any offering or service needs to be changed. Review Source Response from Simplotel August 27, 2021 Thank you very much Supreeth! We are delighted that you find our software easy-to-use and your appreciation towards our team. SV Shaunak V. Director. Revenue Hospitality Used the software for: 1-2 years ### "Simplotel - A Unique service provider" April 6, 2021 5.0 Very professional and helpful staff. i am more than satisfied with their service and knowledge. Pros Simplotel lives up to its name of simplifying the website experience for our guests and to us. We are able to provide very complicated packages but it is presented very simply to our guests and they are able to decide the one they require. I would recommend it to any hotel/resort for making their website world class. Cons It is quite expensive and the addons are really expensive too. Review Source Response from Simplotel April 9, 2021 Thank you Shaunak for your positive feedback. We are extremely happy and proud to help you deliver a seamless and simplified experience to your customers. ML Mahesh L. General Manager Hospitality Used the software for: 2+ years ### "Good booking engine" June 19, 2021 4.0 Pros We have a tie up with Simplotel at the corporate level and we get bookings with ease. No problem with communication about bookings. Cons there is ambiguity about the cancellation charges and settlement of accounts Review Source Response from Simplotel July 6, 2021 Thank you very much Mahesh for your positive review and feedback! We aim to always exceed your expectations in terms of product and service delivery. I'll ask my team to connect with you on the various issues highlighted. PS Prasad S. Proprietor Hospitality Used the software for: 2+ years ### "Excellent Customer Service " March 19, 2021 5.0 Pros In depth understanding of the industry and its best practices. Value for money. Quick turnaround time Flexibility and proven results. Cons Not much. I think given the understanding could provide a complete hotel for restaurants and hotels complete with Billing / CRM etc Review Source Response from Simplotel March 22, 2021 Thank you Prasad for taking out the valuable time to provide us a positive feedback! We shall incorporate your suggestions to ensure excellence in our products and service. AK Amit K. Front Office Manager Hospitality Used the software for: 2+ years ### "Excellent !!!" May 20, 2021 5.0 Really i could solve my problem and realize that how to update the functional details about the Simplotel booking engine. Pros Booking engine funnel. Advance perches and length of stay . Cons Advance perches & length of stay and Flexible upfront collection. Reason for choosing Simplotel To raise up our revenue part in our hotel. Review Source Response from Simplotel June 4, 2021 Thank you Amit for your positive feedback. We hope to strengthen your reason for choosing Simplotel and we will increase your revenue to exceed your expectations. FR Faiz R. Director Hospitality Used the software for: 1-2 years ### "Very happy with the software" May 11, 2021 5.0 We have been associated with Simplotel for the last 2 years and we are extremely satisfied by the services provided to us. Pros We are extremely happy with the software and our business has grown substantially once we moved to Simplotel. We have started receiving a lot more direct bookings at our hotel. Cons Our guests are very happy with the software and we haven’t received any negative feedback. Review Source Response from Simplotel May 13, 2021 Thank you very much Faiz for your valuable review. We are extremely happy to help grow your direct bookings and shall always endeavor to exceed expectations in product and service delivery. MS Mona S. Sr. Manager Marketing Hospitality Used the software for: 2+ years ### "One stop for Hotel Digital Marketing " February 17, 2021 5.0 Pros Customer service is prompt in their response. The software/CMS is easy to learn, navigate and use! Exquisite designs for websites with a fantastic UI with short load times Cons To be honest we receive great support from Simplotel so nothing to report here, keep up the great work ! Review Source Response from Simplotel March 9, 2021 Thank you so much Mona for your positive feedback! We shall always strive to exceed expectations. VK Vishal K. General Manager Hospitality Used the software for: 2+ years ### "Overall good functionality" June 16, 2021 4.0 Pros Ease of use. Required details are well defined. Cons Nothing in particular. There is always room for improvement. Review Source Response from Simplotel June 29, 2021 Thank you Vishal for your positive review. We are happy to hear from you and shall keep excelling in our product and service delivery. KB Kottuvala B. Vice President and General Manager Hospitality Used the software for: 2+ years ### "Simply the Best" April 19, 2021 5.0 Pros Everything in this software made simple and advanced, All features are technologically advanced. Cons Very good services and support till now Review Source Response from Simplotel May 9, 2021 Thank you very much Mr. Kottuvala Balachandran for your positive review. We shall strive to excel in our product and service delivery and exceed your expectations always. SM Sandeep M. Digital marketing manager Hospitality Used the software for: 2+ years ### "Easy use " April 19, 2021 5.0 Best Pros Really easy to use no need of technical knowledge to use. Cons Late living time and no customised report Review Source Response from Simplotel April 22, 2021 Thank you Sandeep for your valuable feedback. We have noted your concerns and will get in touch with you shortly. We are happy to have exceeded your expectations and shall continue to do the same. KM Karunakaran M. Front Office Manager Hospitality Used the software for: 2+ years ### "Good" June 12, 2021 4.0 Pros User Friendly, Easy to use, very good support from team. Cons not felt anything need to include further.. Review Source Response from Simplotel June 29, 2021 Thank you Karunakaran for your positive review. We are happy to hear from you and shall keep excelling in our product and service delivery. PC Prachi C. Head MarCom Hospitality Used the software for: 2+ years ### "Easy to use" March 16, 2021 4.0 Very informative, functional and result oriented Pros Saves time and overall efforts. Results are amazing Cons Can't think of any right now............ Review Source Response from Simplotel March 17, 2021 Thank you very Prachi for your positive feedback! We shall keep exceeding your expectations to provide our products and services. ND Nishant D. General Manager Hospitality Used the software for: 1-2 years ### "Simply the best Simplotel" April 26, 2021 5.0 Excellent, very user friendly Pros The features of bulk rate update are very useful. Integration with our channel manager Rategain was also very smooth Cons Need to have online modules for training Review Source Response from Simplotel April 29, 2021 Thank you Nishant for your positive feedback! Your review means a lot to the team and lets us know that we are on the right track! VJ Vaibhav J. Revenue Manager Hospitality Used the software for: 1-2 years ### "Effective hotel website design" March 16, 2021 5.0 Pros fast loading, easy flow of structure, mobile friendly Cons Can connect better with payment gateway, ease of understanding is more needed from accounts point of view. Review Source Response from Simplotel April 4, 2021 Thank you Vaibhav for taking out time to post a positive feedback! We have noted your suggestions, and we shall do our best to exceed your expectations! PM Pradyumn M. Owner Hospitality Used the software for: 2+ years ### "Simplotel is a great tech partner" February 16, 2021 5.0 Pros \- website maintenance is hassle free - backend is easy to use and i can update content easily - integration with channel manager is good Cons no dedicated monthly calls from RM to check and review performance of our websites.. pricing is not cheap but simplotel is an essential part of our overall marketing strategy Review Source Response from Simplotel March 4, 2021 Thank you Mr. Mohta for your honest review and positive feedback. We shall look into your concerns and exceed expectations. NS Nitin S. Administrator Hospitality Used the software for: 2+ years ### "Quality " May 24, 2021 5.0 Exponential Increase in bookings. Every query/issue is attended to swiftly and the team are always polite and helpful. Pros Ease of access. The super fast loading of pages on both desktop and mobile is the most impressive feature. Cons No issues faced so far. Meets all my expectations Review Source Response from Simplotel May 25, 2021 Thank you very much Nitin for your positive feedback. Our team is extremely delighted to see your direct bookings grow. We shall strive to excel in product and service delivery always. SAA Syed Anzar A. Head - Revenue Management, E-Commerce & Global Distribution Hospitality Used the software for: 6-12 months ### "Great Product for hotels to have " February 5, 2021 5.0 Pros The ease of usage and it has all features which a hotel needs Cons Since we started to use this product I feel that it has all and everything what a hotel needs to drive the revenues Review Source Response from Simplotel February 24, 2021 Thank you for your valuable feedback and positive review Mr. Ahmed. We are happy that you like our product and service. We shall always try to exceed expectations. MS Manisha S. PR manager Hospitality Used the software for: 2+ years ### "Good organisation to work with " May 24, 2021 4.0 Very good so far Pros They are very good in their work. Easy to access. Simple. Understanble Cons Overall experience of the company is good. Don't have such much cons , though reply time can be little faster. Review Source Response from Simplotel May 26, 2021 Thank you Manisha for your positive feedback. We, at Simplotel, are extremely delighted to provide you a seamless experience and shall always strive to do the same. VG Vedant G. Partner and CEO Hospitality Used the software for: Less than 6 months ### "Great Service and Customer Service! " April 26, 2021 5.0 Pros Simplotel was very good with problem-solving as well as website development. They were quick to respond with solutions whenever my team had a problem. They were always available to help and make changes fast when we requested them. Cons One of the things they could improve is incorporating user ideas to make their platform better. For example, we suggested a feature that would greatly improve our website, however, since the brand uses a common model for other websites as well, it cannot incorporate it quickly without impacting its other clients. We felt there was a lack of customizability for certain features of our website. Review Source Response from Simplotel May 13, 2021 Thank you very much Vedant for your positive and detailed review. We are extremely happy to be of assistance to you when needed. We have noted your suggestions and shall work on the same to enhance our products and service. AG Abhra G. Dy. Head of Marketing Hospitality Used the software for: 1-2 years ### "A good software to use" March 22, 2021 5.0 Pros The best thing about the software are the load of features which it has, specially the marketing features which it has is amazing. Cons Nothing in specific. Overall it is a good software. Review Source Response from Simplotel April 7, 2021 Thank you Abhra for your positive feedback! Your review motivates us to exceed expectations in terms of product and service delivery. Similar Products Featured ## Related categories [Website Builder](https://www.capterra.com/website-builder-software/)[Reservations](https://www.capterra.com/reservations-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.