--- title: "Clientjoy Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Clientjoy the right CRM solution for you? Explore 78 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/215655/Clientjoy/reviews/" page_type: "reviews" language: "en" --- Clientjoy 4.7 (78) [View alternatives](https://www.capterra.com/p/215655/Clientjoy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 20th, 2026 # Reviews of Clientjoy Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews JS Jason S DirectorMarketing and Advertising, Self-employedUsed the software for: 1-2 years. “The all-in-one approach has saved me time and helped streamline my workflow, making it easier to focus on growing my business.“ August 27, 2024 Adham E Director of SalesMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “The Interface is a bit too poor, yes I know they want to make it simple but too simple is just bad. But the functionality is great so can't complain.“ August 29, 2023 MB Miranda B CEONon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “Brilliant Client PortalYour clients will have a seamless experience, from invoicing to scheduling a meeting and integrating external links from other websites like Google Drive to customize to each client.“ September 22, 2023 SP Shweta P Business Development ExecutiveStaffing and Recruiting, 51 - 200 employeesUsed the software for: Less than 6 months. “The least liked section in Clientjoy CRM is the email templates.“ December 29, 2023 Adham E Director of SalesMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “I came here after AgencyJoy's failure, To be honest, ClientJoy is an amazing All-in-one product for Agencies, Documents, Invoices, Client Portals, CRM, everything in one place!“ August 29, 2023 SR Stephen R OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “We also didn't like the limitation of the mobile app.“ September 6, 2023 RF Ruben F FounderInternet, 2 - 10 employeesUsed the software for: I used a free trial. “What I like most is the client portal, the notes per client, the opportunity for clients to upload files, sign documents and navigate to various different locations within the client portal.“ May 2, 2023 TK Travis K Owner/PartnerApparel & Fashion, 2 - 10 employeesUsed the software for: Less than 6 months. “I do not believe it is completely fair to charge for features that should be no additional costs when I have a lifetime plan that included ALL updates.“ April 30, 2023 ## Showing most helpful reviews Showing 1-25 of 78 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kirsten L. Business Owner Marketing and Advertising Used the software for: Less than 6 months ### "The all-in-one CRM I've been dreaming about" January 6, 2023 5.0 Very please to discover this great all-in-one business CRM software! Pros I have research CRM options for years trying to find the perfect all-in-one solution for my small solopreneurship. It has been impossible to find one that fits all my needs to a tee. Finally after 7 years I'm thrilled to discover ClientJoy fits the bill! Great CRM product for small businesses like mine. Easy to set up, easy to use. Quite pleased so far! Cons I do not really have any cons so far. There are one or two things I'd like to see in future updates such as ability to set goals / goal tracking and bookkeeping / accounting. Alternatives considered [Plutio](https://www.capterra.com/p/179406/Plutio/)[Flowlu](https://www.capterra.com/p/166656/FLowlu/)[Agiled](https://www.capterra.com/p/206203/Agiled/)[Axonaut](https://www.capterra.com/p/178036/Axonaut/)[Zuitte](https://www.capterra.com/p/211770/Zuitte/) Reason for choosing Clientjoy Ease of use, user interface, all-in-one features Review Source JS Jason S. Director Marketing and Advertising Used the software for: 1-2 years ### "Affordable and Comprehensive CRM" August 27, 2024 5.0 Overall, my experience with ClientJoy has been very positive. It's a cost-effective solution that doesn’t compromise on features. The all-in-one approach has saved me time and helped streamline my workflow, making it easier to focus on growing my business. The platform is user-friendly, and the customer support is responsive and helpful whenever I have questions or need assistance. Pros What I like most about ClientJoy is its affordability and the fact that it offers everything in one place. From lead tracking to invoicing and task automation, it’s all integrated seamlessly into one platform. This makes managing clients and projects much more straightforward and efficient. Cons The only downside I've encountered is that there are occasional minor bugs or glitches, but they are usually addressed quickly by the support team. A bit more customization in some features would be a nice addition, but overall, it doesn’t hinder the user experience. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) The cost was an important reason why I switched. Review Source AM Angela M. President Entertainment Used the software for: 6-12 months ### "Not Happy" November 25, 2023 1.0 Pros It was on AppSumo. It seemed like it would be easy to use. Cons Its not easy to use, nor has it been a good replacement. Switched from [17hats](https://www.capterra.com/p/144328/17hats/) Ease of use and more features. It seemed like a good replacement for CRM Review Source SR Stephen R. Owner Marketing and Advertising Used the software for: 6-12 months ### "Best Client Portal and Customer Service!" September 6, 2023 5.0 Pros We loved the ease of importing our clients and the client portal is our favorite part of Clientjoy. The customer service is also top notch and they are constantly adding and improving things. We think this is one of the best options out there for the cost. Cons We were missing the inability to do any sort of forms/questionnaires that we use for our clients. This would definitely be a helpful feature. We also didn't like the limitation of the mobile app. Alternatives considered [Plutio](https://www.capterra.com/p/179406/Plutio/)[HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[Dubsado](https://www.capterra.com/p/206389/Dubsado/)[17hats](https://www.capterra.com/p/144328/17hats/)[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Reason for choosing Clientjoy The price, feature set and client portal capabilities Switched from [SuiteDash](https://www.capterra.com/p/154949/SuiteDash/) There were so many things we did not like about Suite Dash, from the lack of customization options to the poor user interface. Review Source Duy Long N. CEO Graphic Design Used the software for: Less than 6 months ### "ClientJoy has been a quantum leap for my creative agency. " June 19, 2023 5.0 Overall though ClientJoy is definitely a joy to use. It still exceeds in value and over-delivers on the professional look of my creative agency. Pros The abundance of templates and quick-to-use features to get my creative agency running and efficiently operating. Invoicing system is world-class. The form builder is simple and effective with generous customisation options. The customer support has been fantastic from Nirav who helped fixed a form loading issue on the backend of things. The best feature is the white-label client portal with the option to include embeds and keep all things in one place. ClientJoy is a revolution in CRM that I have seen in simplicity and is truly catered for agencies growing at scale. Cons Few bugs here and there, like mentioned before the form builder did not load until I requested it to be fixed. Another bug is the discovery leads not expanding even though it shows 2. Reason for choosing Clientjoy ClientJoy has a cleaner interface, the owner Yash creates fantastic video resources and looks to have a great team! Switched from [Samdock](https://www.capterra.com/p/210308/Samdock/) ClientJoy offered white labelling, a client portal and cleaner UX. Review Source Craige H. Marketing Consultant Professional Training & Coaching Used the software for: 1-2 years ### "Excellent choice for most businesses who want quality on a budget" December 2, 2022 5.0 quite positive. You won't go wrong with them. Minimalistic interfaces and a quick adaptation time Pros features packed into a great platform, flexible pricing options and a team that cares about their customers Cons Mailboxes connected to google and outlook Alternatives considered [ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Notion](https://www.capterra.com/p/186596/Notion/) Reason for choosing Clientjoy simplicity and no needs to setup automations up from scratch. That makes the system easier to maintain and scale when the time's right Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Needed an all in one solution to manage invoicing, crm and also leads and a client portal Review Source Stasha K. Service E-Learning Used the software for: 1-2 years ### "Excellent service for everyone who expects maximum value for money" October 14, 2022 5.0 My overall experience is positive as there are options for communicating with users and creating all necessary documents. Addon Branding Plus is recommended to be activated because CNAME, color customization, and logo addition can be possible. Pros I was impressed by the wide range of possibilities that the service offers. First of all, there is support for the currency I use, Serbian Dinar, there is Offline payment, which is an indispensable option for me. Clientjoy itself has automation and integration capabilities. I am a user of the Integrately service, and Clientjoy is ready for automation, which is even more impressive. A crucial option is a connection with an email client. I found an option for all specific needs, so I am satisfied with the possibilities offered by the service. Cons Some services are not yet active, such as client export. However, they are a hardworking team, and I believe the option will be available soon. After all, everything is transparent on the roadmap. Reason for choosing Clientjoy I found some alternatives, but ClientJoy offers the best service for the money. It's a win-win option for businesses that have constant interaction with clients. Review Source CC Christian C. Owner Marketing and Advertising Used the software for: 1-2 years ### "Simple but powerful." November 27, 2022 5.0 I am very happy with how much ClientJoy has grown since its inception a few years ago. It continues to make progress with a very devoted team behind it. Pros After testing many sophisticated systems I am still sticking with ClientJoy due to their ease of use, and simple but powerful workflow; from pipeline process, leads, and even agreement/proposal delivery (which can be signed within the platform itself). My favorite feature is the stellar customer service, best in the industry! Cons ClientJoy is great for small businesses and independent agencies. Perhaps as it grows it can be used for full scale businesses, not sure, but for smaller businesses it works great. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Clientjoy You pay way less and it is quite intuitive to use. Switched from [ClickUp](https://www.capterra.com/p/158833/ClickUp/) Ease of use and clarity. Super easy to use and to teach others to use. Review Source VK Vivian K. Owner Design Used the software for: Less than 6 months ### "Great all-in-one solution for freelancers and small businesses" November 24, 2022 4.0 Very happy I found it! Pros I have been searching high and low for a good CRM that offers everything a solopreneur needs in one place but is affordable enough for a new business owner. I looked at Honeybook, 17hats, Dubsado, etc., but everything was just so expensive! I was so happy when I happened to stumble across Clientjoy. Although not as well-known as other CRMs, I was so impressed with all of the features it offers and how well it works! It literally checks all the boxes for everything I was searching for in a single platform. Lead management, contract e-signing, proposals, payment, scheduling and booking, a client portal, and more! I find that the client portal has a lot of room for improvement, but I have no doubt that will happen. However, aside form the minor things here and there that require a little work-arounds, everything is well-worth the price. Not to mention they offer a 30-day money back guarantee as of the day I am writing this, so no worries if you purchase it and decide it is not right for you. I am sure you will be very happy with everything you get with your plan though! Cons The client portal needs a lot of work, but I believe there is a lot of potential there. Other than that, there are some small items that I'd fix about certain features (e.g., adding description option to appointment booking pages, making the templates feature less finicky) that would really make the platform stand out more. Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[Dubsado](https://www.capterra.com/p/206389/Dubsado/)[17hats](https://www.capterra.com/p/144328/17hats/)[Project.co](https://www.capterra.com/p/191454/Project-co/)[Bonsai](https://www.capterra.com/p/238825/Bonsai/) Reason for choosing Clientjoy It has everything and is also very accesible for my current business budget. Review Source AS Alex S. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Great Platform for Small Businesses" April 5, 2023 4.0 It has been helpful for me in lead generation and sales because it can manage the majority of the process. Customer service has been very helpful when I have had questions, and I am glad to have found their platform! Pros Clientjoy has been a blessing for my small business. I like that it is an all-in-one platform that has many functionalities to help me manage the sales process. Cons Clientjoy took a little while to set up. While it was not bad, it would have been helpful to have an onboarding coach or more instructional videos. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) Reason for choosing Clientjoy It was an all-in-one platform with quality customer care at an affordable price. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) I was looking for an all-in-one platform. Review Source DB Damien B. Creative Director Design Used the software for: 1-2 years ### "ClientJoy is the perfect client-managing platform for entrepreneurs" July 31, 2024 5.0 It was the best money I ever spent on a piece of software. It works for what I need it for. Pros I love the user experience. It's easy on the eyes but also easy to navigate especially if you're tech-oriented. Cons I had a bit of difficulty setting up my subdomain for the client portal but got it sorted eventually. Reason for choosing Clientjoy Better entry price and was very comprehensive. Review Source yC yohan C. Mixing engineer Entertainment Used the software for: 2+ years ### "Your CRM on steroids!" December 4, 2022 5.0 Thanks to client joy I took control of may Company and made it grow Pros The client support is next level! \_ you really feel in a community Cons Subscription model for add-ons like email integrations Alternatives considered [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Review Source SS Sally S. Administrator Professional Training & Coaching Used the software for: 6-12 months ### "Clientjoy " May 9, 2023 5.0 The overall experience has been very positive with lots of help along the way. Pros All customer contact details are stored on the account. Can use the Client Portal to upload confidential information. Clientjoy is easy to use and has a good support team if you have a problem. Cons If on occasion a feature is not available - Clientjoy asks for details on a separate form and endeavor to create or adapt the feature. They are always looking at ways to improve their program. Review Source KC Kristen C. Co-Founder Marketing and Advertising Used the software for: Less than 6 months ### "ClientJoy is an amazing find especially for client portals! " October 15, 2022 5.0 Everything is really fantastic! W for everything it offers, it is an incredibly good deal. I highly recommend ClientJoy! Pros I got ClientJoy mainly because I wanted the client portal feature. But it turns out that it’s so much more! I have been looking for a while to find a Client portal that I could put Google sheets into. With ClientJoy it was incredibly easy to add a Google Sheet to each client’s portal. Not only that but I was also able to embed a fluent form that I created on my Wordpress website. It seems like there’s not much that ClientJoy cannot do! Cons I tried to write an api code use the API and I had a difficult time. But that was my own fault because I don’t know how to code Reason for choosing Clientjoy ClientJoy seemed to offer more at a better cost. Review Source Luke H. Founder Graphic Design Used the software for: I used a free trial ### "Amazing CRM that's by far the easiest I've used " September 14, 2022 5.0 Amazing experience so far, exactly what I needed to track leads, invoices and clients. Saving me time and money, making my business more efficient. Pros I love how easy it is to use compared to bloated CRM's like Hubspot. It has everything I need and keeps it simple. Cons There's nothing I dislike apart from when I create a task or calendar, I can't create a new customer - I can only search so it makes me have to go backwards a step. Would be good to be able to create a new customer there and then. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Too difficult to use and expensive Review Source DC David C. President Marketing and Advertising Used the software for: 6-12 months ### "I recommend this software." December 12, 2022 5.0 Pros This is an amazing software and the first CR tool that was swift and easy to use. Cons Somethings in the portal or trying to scroll and see items. Review Source Robert P. Copywriter Marketing and Advertising Used the software for: 1-2 years ### "Superb CRM" October 5, 2022 5.0 Pros The feature I utilize the most is invoicing. It made my life so much easier and it also give my business a professional feel. Cons I haven't explore the application deeper so there's none Review Source JB Juergen B. Founder Media Production Used the software for: 2+ years ### "A Reliable Solution for Online Invoicing Needs" May 1, 2023 5.0 Clientjoy invoicing is an online invoicing software that has been successfully used by our media company for the past 2 years. It has provided a solution and filled a gap in our online processing needs. The software has a solid set of features and receives regular development updates, enhancing our user experience and ensuring that the platform is up-to-date with the latest technology. Additionally, the software provides excellent support, which is crucial for any business that relies on timely invoicing for its cash flow.Overall, if you are looking for an invoicing software that is reliable, feature-rich, with frequent development updates and great support, Clientjoy invoicing could be an excellent option for you to consider. Pros Automation of the entire invoicing process, email reminders, customization Cons The dashboard and user interface could be more modern Review Source HA Henry A. Founder Mental Health Care Used the software for: Less than 6 months ### "Great and easy to deploy CRM for Freelancers" April 25, 2023 5.0 Absolutely love it, especially the Email Sequences. Imagine the freedom to let the client to enter into a sequence and you just sit and watch it happen. Great automations available and with recent introduction to AI Assist its becoming more and more competitive. Pros The one thing that i liked is the ease of setup with less learning curve but with crucial operations thats required. I also liked the fact that Indian payment gateways are integrated as it is crucial for myself. Cons Though client joy does give important to secure your data and will also sign a contract with you on the same, its not yet HIPPA compliant which limits its use just for coaching and not for telehealth clients. But for any other freelancers, it's the best in the industry probably. Review Source Daniel K. CEO Marketing and Advertising Used the software for: Less than 6 months ### "The best CRM I have EVER used! " October 4, 2022 5.0 Pros After setting it up, it's become probably the most used software in my company. Helps us to improve our sales pipeline and keep tabs on our current customers. Cons The setup took the time (although this happens with all new software). The bonus is they offer to do this for you (payment required). Review Source LB Lisa B. Broker Real Estate Used the software for: Less than 6 months ### "They do business management right" November 17, 2022 5.0 Pros I’ve tried many all in one business management platforms and I end up not really using them due to them being not intuitive or missing some thing I need. Clientjoy checks all the boxes for me! Especially because it has a CRM, custom fields, email, automation, invoices, and white label. Cons There’s nothing really to dislike, they really put thought into each module. Switched from [Flowlu](https://www.capterra.com/p/166656/FLowlu/) Clunky user interface. Review Source Abhijeet K. Content Marketer Marketing and Advertising Used the software for: Less than 6 months ### "It's a joy to use ClientJoy" December 11, 2022 4.0 Pros I love how this automates my lead outreach and management. Cons Not cons per se... But it leaves me wanting for more. I wish I could also manage project deets and activities, and invoice my clients directly based on those. Review Source AT August T. Coach Consumer Services Used the software for: 1-2 years ### "Great CRM software" April 7, 2024 4.0 Pros CRM, pipeline, proposals, contracts, invoices, etc. Cons They haven't updated/implemented their roadmap for some time and last update was 5 months ago. Review Source CL Carlo L. Managing Director Marketing and Advertising Used the software for: Less than 6 months ### "Customer Support is EXTRAORDINARY" December 6, 2022 5.0 Pros The customer support team is very responsive and attentive to our needs. This is such a crucial factor when dealing with technology companies. Cons Our use case requires lead gen forms that are compatible with our tech stack. Although, Clientjoy does not have a native lead gen form feature, they have informed me that they are currently developing one. Review Source GS Georgie S. Owner Education Management Used the software for: Less than 6 months ### "Easy to use and functional" November 15, 2023 5.0 Good! I recommend it based on ease of use for beginners and non-tech people. Pros The extra support, the easy interface, the price Cons Some of the support seemed a little rushed, but it is there if you push it Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.