# Clientjoy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Clientjoy the right CRM solution for you? Explore 78 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/215655/Clientjoy/reviews --- Clientjoy 4.7 (78) [View alternatives](https://www.capterra.com/p/215655/Clientjoy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Clientjoy Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews JS Jason S DirectorMarketing and Advertising, Self-employedUsed the software for: 1-2 years. “The all-in-one approach has saved me time and helped streamline my workflow, making it easier to focus on growing my business.“ August 27, 2024 Duy Long N CEOGraphic Design, Self-employedUsed the software for: Less than 6 months. “Another bug is the discovery leads not expanding even though it shows 2.“ June 19, 2023 MB Miranda B CEONon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “Brilliant Client PortalYour clients will have a seamless experience, from invoicing to scheduling a meeting and integrating external links from other websites like Google Drive to customize to each client.“ September 22, 2023 Adham E Director of SalesMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “The Interface is a bit too poor, yes I know they want to make it simple but too simple is just bad. But the functionality is great so can't complain.“ August 29, 2023 Adham E Director of SalesMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “I came here after AgencyJoy's failure, To be honest, ClientJoy is an amazing All-in-one product for Agencies, Documents, Invoices, Client Portals, CRM, everything in one place!“ August 29, 2023 SP Shweta P Business Development ExecutiveStaffing and Recruiting, 51 - 200 employeesUsed the software for: Less than 6 months. “The least liked section in Clientjoy CRM is the email templates.“ December 29, 2023 RF Ruben F FounderInternet, 2 - 10 employeesUsed the software for: I used a free trial. “What I like most is the client portal, the notes per client, the opportunity for clients to upload files, sign documents and navigate to various different locations within the client portal.“ May 2, 2023 SR Stephen R OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “We also didn't like the limitation of the mobile app.“ September 6, 2023 ## Showing most helpful reviews Showing 1-25 of 78 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kirsten L. Business Owner Marketing and Advertising Used the software for: Less than 6 months ### "The all-in-one CRM I've been dreaming about" January 6, 2023 5.0 Very please to discover this great all-in-one business CRM software! Pros I have research CRM options for years trying to find the perfect all-in-one solution for my small solopreneurship. It has been impossible to find one that fits all my needs to a tee. Finally after 7 years I'm thrilled to discover ClientJoy fits the bill! Great CRM product for small businesses like mine. Easy to set up, easy to use. Quite pleased so far! Cons I do not really have any cons so far. There are one or two things I'd like to see in future updates such as ability to set goals / goal tracking and bookkeeping / accounting. Alternatives considered [Plutio](https://www.capterra.com/p/179406/Plutio/)[Flowlu](https://www.capterra.com/p/166656/FLowlu/)[Agiled](https://www.capterra.com/p/206203/Agiled/)[Axonaut](https://www.capterra.com/p/178036/Axonaut/)[Zuitte](https://www.capterra.com/p/211770/Zuitte/) Reason for choosing Clientjoy Ease of use, user interface, all-in-one features Review Source JS Jason S. Director Marketing and Advertising Used the software for: 1-2 years ### "Affordable and Comprehensive CRM" August 27, 2024 5.0 Overall, my experience with ClientJoy has been very positive. It's a cost-effective solution that doesn’t compromise on features. The all-in-one approach has saved me time and helped streamline my workflow, making it easier to focus on growing my business. The platform is user-friendly, and the customer support is responsive and helpful whenever I have questions or need assistance. Pros What I like most about ClientJoy is its affordability and the fact that it offers everything in one place. From lead tracking to invoicing and task automation, it’s all integrated seamlessly into one platform. This makes managing clients and projects much more straightforward and efficient. Cons The only downside I've encountered is that there are occasional minor bugs or glitches, but they are usually addressed quickly by the support team. A bit more customization in some features would be a nice addition, but overall, it doesn’t hinder the user experience. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) The cost was an important reason why I switched. Review Source AM Angela M. President Entertainment Used the software for: 6-12 months ### "Not Happy" November 25, 2023 1.0 Pros It was on AppSumo. It seemed like it would be easy to use. Cons Its not easy to use, nor has it been a good replacement. Switched from [17hats](https://www.capterra.com/p/144328/17hats/) Ease of use and more features. It seemed like a good replacement for CRM Review Source DB Damien B. Creative Director Design Used the software for: 1-2 years ### "ClientJoy is the perfect client-managing platform for entrepreneurs" July 31, 2024 5.0 It was the best money I ever spent on a piece of software. It works for what I need it for. Pros I love the user experience. It's easy on the eyes but also easy to navigate especially if you're tech-oriented. Cons I had a bit of difficulty setting up my subdomain for the client portal but got it sorted eventually. Reason for choosing Clientjoy Better entry price and was very comprehensive. Review Source SR Stephen R. Owner Marketing and Advertising Used the software for: 6-12 months ### "Best Client Portal and Customer Service!" September 6, 2023 5.0 Pros We loved the ease of importing our clients and the client portal is our favorite part of Clientjoy. The customer service is also top notch and they are constantly adding and improving things. We think this is one of the best options out there for the cost. Cons We were missing the inability to do any sort of forms/questionnaires that we use for our clients. This would definitely be a helpful feature. We also didn't like the limitation of the mobile app. Alternatives considered [Plutio](https://www.capterra.com/p/179406/Plutio/)[HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[Dubsado](https://www.capterra.com/p/206389/Dubsado/)[17hats](https://www.capterra.com/p/144328/17hats/)[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Reason for choosing Clientjoy The price, feature set and client portal capabilities Switched from [SuiteDash](https://www.capterra.com/p/154949/SuiteDash/) There were so many things we did not like about Suite Dash, from the lack of customization options to the poor user interface. Review Source Duy Long N. CEO Graphic Design Used the software for: Less than 6 months ### "ClientJoy has been a quantum leap for my creative agency. " June 19, 2023 5.0 Overall though ClientJoy is definitely a joy to use. It still exceeds in value and over-delivers on the professional look of my creative agency. Pros The abundance of templates and quick-to-use features to get my creative agency running and efficiently operating. Invoicing system is world-class. The form builder is simple and effective with generous customisation options. The customer support has been fantastic from Nirav who helped fixed a form loading issue on the backend of things. The best feature is the white-label client portal with the option to include embeds and keep all things in one place. ClientJoy is a revolution in CRM that I have seen in simplicity and is truly catered for agencies growing at scale. Cons Few bugs here and there, like mentioned before the form builder did not load until I requested it to be fixed. Another bug is the discovery leads not expanding even though it shows 2. Reason for choosing Clientjoy ClientJoy has a cleaner interface, the owner Yash creates fantastic video resources and looks to have a great team! Switched from [Samdock](https://www.capterra.com/p/210308/Samdock/) ClientJoy offered white labelling, a client portal and cleaner UX. Review Source Craige H. Marketing Consultant Professional Training & Coaching Used the software for: 1-2 years ### "Excellent choice for most businesses who want quality on a budget" December 2, 2022 5.0 quite positive. You won't go wrong with them. Minimalistic interfaces and a quick adaptation time Pros features packed into a great platform, flexible pricing options and a team that cares about their customers Cons Mailboxes connected to google and outlook Alternatives considered [ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Notion](https://www.capterra.com/p/186596/Notion/) Reason for choosing Clientjoy simplicity and no needs to setup automations up from scratch. That makes the system easier to maintain and scale when the time's right Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Needed an all in one solution to manage invoicing, crm and also leads and a client portal Review Source Stasha K. Service E-Learning Used the software for: 1-2 years ### "Excellent service for everyone who expects maximum value for money" October 14, 2022 5.0 My overall experience is positive as there are options for communicating with users and creating all necessary documents. Addon Branding Plus is recommended to be activated because CNAME, color customization, and logo addition can be possible. Pros I was impressed by the wide range of possibilities that the service offers. First of all, there is support for the currency I use, Serbian Dinar, there is Offline payment, which is an indispensable option for me. Clientjoy itself has automation and integration capabilities. I am a user of the Integrately service, and Clientjoy is ready for automation, which is even more impressive. A crucial option is a connection with an email client. I found an option for all specific needs, so I am satisfied with the possibilities offered by the service. Cons Some services are not yet active, such as client export. However, they are a hardworking team, and I believe the option will be available soon. After all, everything is transparent on the roadmap. Reason for choosing Clientjoy I found some alternatives, but ClientJoy offers the best service for the money. It's a win-win option for businesses that have constant interaction with clients. Review Source CC Christian C. Owner Marketing and Advertising Used the software for: 1-2 years ### "Simple but powerful." November 27, 2022 5.0 I am very happy with how much ClientJoy has grown since its inception a few years ago. It continues to make progress with a very devoted team behind it. Pros After testing many sophisticated systems I am still sticking with ClientJoy due to their ease of use, and simple but powerful workflow; from pipeline process, leads, and even agreement/proposal delivery (which can be signed within the platform itself). My favorite feature is the stellar customer service, best in the industry! Cons ClientJoy is great for small businesses and independent agencies. Perhaps as it grows it can be used for full scale businesses, not sure, but for smaller businesses it works great. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Clientjoy You pay way less and it is quite intuitive to use. Switched from [ClickUp](https://www.capterra.com/p/158833/ClickUp/) Ease of use and clarity. Super easy to use and to teach others to use. Review Source AD Atdhe D. CEO Outsourcing/Offshoring Used the software for: Less than 6 months ### "Great app for sales operations" September 30, 2024 5.0 Pros I like most the customizations and the sales panel. The support is fast and friendly. Cons I like the document templates but there could be some more. A drag and drop system for custom sections would be great to have. Review Source HT Hope T. CEO Broadcast Media Used the software for: Less than 6 months ### "Love this software" December 13, 2022 5.0 They made everything a breeze in connecting like magic, I still cant even get my zoho mail sorted out and with a couple of button clicks this whole thing was setup. No joke! Support is super sweet and fast as well. Pros This is like one of the easiest things to implement. Way better than a Zoho or other bulky beast system. I dont know how they are doing this amazing of a job for the price but they really thought of eveything, Cons None yet really like it. I need to try the document and signing process for estimate and approvals still hoping it goes smooth. I would like to see more connections in but they have alot of zapier pably and other solutions. I think its pretty great software. Reason for choosing Clientjoy Other software as well was just grossly overpriced. I took a min to come around to Client Joy but love it. I am a web dev as well so I have great experience in tech and software and I have to say a lot of other choices just confused and frustrated me. I was able to have things up in like a day using this without even watching a tutorial. Review Source TF Tom F. Founder Marketing and Advertising Used the software for: Less than 6 months ### "The word to describe Clientjoy. The clue is in the name itself. Pure Joy" October 5, 2022 5.0 Fantasic product experience. I had seen them a number of times and always felt I wouldn't move over from my previous CRM. After just 2 days I moved my entire busiess. These guys clearly have a great future ahead of themselves, we need to support them as much as possible Pros This platform has essentially replaced my requirements for various other tools. The fact I can work pretty much from one screen has been wonderful, its easy to navigate, seemless and the work the team have put in is crazy. Email automations, templates, proposals, scheduler etc everything is taken care of. Previously I've used the likes of sales flare, hubspot, flowlu etc My entire business is now working under Clientjoy Cons Few teething features, companies are required especially when it comes to prospecting and updating a CRM Email automations, would be nice if we can implement manual tasks ie day 1 email day 4 email day 7 msg on linkedin etc Please, please, please. Allow us to access the dashboard, customer, proposal etc from the invoice. Review Source yC yohan C. Mixing engineer Entertainment Used the software for: 2+ years ### "Your CRM on steroids!" December 4, 2022 5.0 Thanks to client joy I took control of may Company and made it grow Pros The client support is next level! \_ you really feel in a community Cons Subscription model for add-ons like email integrations Alternatives considered [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Review Source SS Sally S. Administrator Professional Training & Coaching Used the software for: 6-12 months ### "Clientjoy " May 9, 2023 5.0 The overall experience has been very positive with lots of help along the way. Pros All customer contact details are stored on the account. Can use the Client Portal to upload confidential information. Clientjoy is easy to use and has a good support team if you have a problem. Cons If on occasion a feature is not available - Clientjoy asks for details on a separate form and endeavor to create or adapt the feature. They are always looking at ways to improve their program. Review Source VR Verified Reviewer Founder Marketing and Advertising Used the software for: Less than 6 months ### "The best agency management tools " October 6, 2022 5.0 I simply change all my tools with just clientjoy and this don’t just replace them, the fact that all the information is in the same place make think really fast. Pros The only product you need to manage perfectly your agency, this single tool has all what you need in one place . Cons I think the user interface can be improved Reason for choosing Clientjoy The simplicity, the fact that it replace all my other stuff . Review Source EK Elle K. CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "We Love Client Joy" August 17, 2023 4.0 Growing with this brand has been amazing. The updates have been awesome. Pros We love Client Joy for our business. The ease of use and quality of performance is outstanding. Cons It took us awhile to understand the process of editing. But that was due to beta roll out. Switched from [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Ease of use Review Source DC David C. President Marketing and Advertising Used the software for: 6-12 months ### "I recommend this software." December 12, 2022 5.0 Pros This is an amazing software and the first CR tool that was swift and easy to use. Cons Somethings in the portal or trying to scroll and see items. Review Source SP Shweta P. Business Development Executive Staffing and Recruiting Used the software for: Less than 6 months ### "CRM Review 2023" December 29, 2023 5.0 Pros The most best part of the Clientjoy CRM is the leads section as well as dashboard. Cons The least liked section in Clientjoy CRM is the email templates. The CRM must suggest the message content too along with the steps of creating an email sequence. Reason for choosing Clientjoy It's very easy to use and manage all the leads along with tracking the tasks and syncing the calendar. Review Source DG David G. CEO Marketing and Advertising Used the software for: 6-12 months ### "Clientjoy CRM Review" February 7, 2023 5.0 We are solving the pipeline organization issues we had before. Clientjoy allows us to easily filter and sort everything within our database. Pros The ease of use is my favorite part about this product. Everything is easy to see and understand within the software. Cons There is a bit of a learning curve, but that is to be expected with any software you use. Alternatives considered [Outplay](https://www.capterra.com/p/201483/Outplay/) Reason for choosing Clientjoy Cost effective and features Switched from [Outplay](https://www.capterra.com/p/201483/Outplay/) Cost effective and features Review Source BS Bhavesh S. Client Relationship Specialist Marketing and Advertising Used the software for: Less than 6 months ### "Very User Friendly" May 18, 2023 4.0 All good Pros This product is very ease to use as the user interference is also awesome Cons I thing the only thing that i don't like is Nothing Review Source LB Lisa B. Broker Real Estate Used the software for: Less than 6 months ### "They do business management right" November 17, 2022 5.0 Pros I’ve tried many all in one business management platforms and I end up not really using them due to them being not intuitive or missing some thing I need. Clientjoy checks all the boxes for me! Especially because it has a CRM, custom fields, email, automation, invoices, and white label. Cons There’s nothing really to dislike, they really put thought into each module. Switched from [Flowlu](https://www.capterra.com/p/166656/FLowlu/) Clunky user interface. Review Source Abhijeet K. Content Marketer Marketing and Advertising Used the software for: Less than 6 months ### "It's a joy to use ClientJoy" December 11, 2022 4.0 Pros I love how this automates my lead outreach and management. Cons Not cons per se... But it leaves me wanting for more. I wish I could also manage project deets and activities, and invoice my clients directly based on those. Review Source AT August T. Coach Consumer Services Used the software for: 1-2 years ### "Great CRM software" April 7, 2024 4.0 Pros CRM, pipeline, proposals, contracts, invoices, etc. Cons They haven't updated/implemented their roadmap for some time and last update was 5 months ago. Review Source CL Carlo L. Managing Director Marketing and Advertising Used the software for: Less than 6 months ### "Customer Support is EXTRAORDINARY" December 6, 2022 5.0 Pros The customer support team is very responsive and attentive to our needs. This is such a crucial factor when dealing with technology companies. Cons Our use case requires lead gen forms that are compatible with our tech stack. Although, Clientjoy does not have a native lead gen form feature, they have informed me that they are currently developing one. Review Source GS Georgie S. Owner Education Management Used the software for: Less than 6 months ### "Easy to use and functional" November 15, 2023 5.0 Good! I recommend it based on ease of use for beginners and non-tech people. Pros The extra support, the easy interface, the price Cons Some of the support seemed a little rushed, but it is there if you push it Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.