# Hedyla Last Mile Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Hedyla Last Mile Software - reviews, pricing plans, popular comparisons to other Fleet Management products and more.

Source: https://www.capterra.com/p/215656/Hedyla

---

# 

 Hedyla Last Mile Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Hedyla Last Mile

## What is Hedyla Last Mile?

Hedyla's route optimizer helps businesses to plan and manage deliveries. It combines a powerful Artificial Intelligence algorithm with an intuitive user interface. The flexibility of the solution provides large companies the ability to adapt the software to the existing processes and systems. Main features: Route optimizer, real-time tracking, App for sales & drivers, simulation of scenarios based on historical data, seamless integration and fleet management.

## What is Hedyla Last Mile used for?

[Route Planning](https://www.capterra.com/route-planning-software/)[GPS Tracking](https://www.capterra.com/gps-tracking-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/)

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€45

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Hedyla Last Mile?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://hedyla.com&name=Hedyla Last Mile)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Route Optimization

4.6 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Finding the most optimal routes for drivers based on various factors and constraints

Dispatch Management

3.8 (4)

0.00% of 4 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

Driver Management

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Track all personnel who operate company vehicles

Mobile Access

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Territory Management

4.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Organize customer data and accounts by user or geography

Billing & Invoicing

3.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Hedyla Last Mile 58 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Automatically create schedules based on business needs or employee availability and qualifications

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize information about customers and previous interactions

Import and export data to and from software applications

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Manage sending personnel and resources to a site as needed

Assemble applications and processes by dragging over and arranging pre-built components

Track all personnel who operate company vehicles

Digitally sign online documents

Track employee schedules, availability, and performance across projects and tasks

Monitor fuel consumption and optimize fuel usage

Monitor and track fuel consumption and costs

Visualize locations on a map

Determines the location of a device using GPS or an IP address

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Track driver locations on a map in real time

Identify the physical location of an individual, asset, device, etc.

Log miles driven for tax deduction or reimbursement purposes

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Generate quotes or estimates for customers

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Track past routes to better plan and optimize repeat trips

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Manage and track orders being shipped to customers

Send messages via SMS

Track the status over time for a request, process, asset, or transaction

Track and manage the scheduling of tasks

Organize customer data and accounts by user or geography

Set up connections to third-party platforms to improve business processes

Organize and track the physical movement of goods from one location to another

Real-time vehicle tracking for monitoring location, route, speed, etc.

Get Advice

We can help you find the software with the features you need.

Features

4.5 (12)

4.5

Based on 12 reviews

## Pricing

Value for money

4.5 (12)

Basic

€45.00

Flat Rate,Per Month

Value for money

4.5 (12)

4.5

Based on 12 reviews

## Integrations

[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[

Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[

Oracle Cloud Infrastructure (OCI)](https://www.capterra.com/p/203476/Oracle-Cloud-Infrastructure/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (12)

4.7

Based on 12 reviews

## User reviews

Overall rating

4.8

Based on 12 reviews

Filter by rating

5(10)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DC

David C.

Logistica

Logistics and Supply Chain

### "El progreso"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 6, 2025

Una experiencia positiva en la cual creo que hemos aprendido en ambas direcciones, y nos a servido para elevar nuestra calidad en el servicio y mejorar la trazabilidad de nuestros repartos.

Pros

La parte mas positiva es la optimización de los elementos en la logistica y que es un herramienta muy intuitiva para trabajar.

Cons

No han habido grandes problemas que no se pudieran superar, modificar o añadir a nuestras necesidades, con lo cual todo ha sido bastante positivo.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Julio B.

Jefe de flota

Transportation/Trucking/Railroad

### "Tecnología para eficientar rutas"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 21, 2023

Muy satisfactoria, sobre todo la implantación muy rápida y el funcionamiento correcto desde el primer momento.

Pros

La implantación del producto ha sido muy sencilla y en un plazo de tiempo muy corto, entendieron muy bien nuestras necesidades. el manejo de la herramienta es muy intuitivo. Cuando necesito realizar modificación en las rutas es muy sencillo y ágil. Muy sencilla la búsqueda de datos y de informes.

Cons

si no tienes claro tus necesidades y objetivos, la herramienta dispone de tantas funcionalidades que puede ser que no las utilices después de la implantación.

Reasons for choosing Hedyla Last Mile

Por su facilidad de manejo

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EO

esther o.

KAM

Transportation/Trucking/Railroad

### "Magnifico Software de Optimización de Rutas "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 21, 2023

Para mi son todo Ventajas, ya no solamente el software en si para mi algo muy importante el soporte post instalación

Pros

Sencilla integración y muy fácil el manejo de la herramienta

Cons

No hay nada que no me haya gustado, todo me ha parecido fácil con el software y con el equipo de gestiona la atención al cliente

Switched from

[JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/)

Procesos en Oracle muy lentos y costosos

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Ricardo M.

Gerente de desarrollo de nuevo negocio y marketing

Logistics and Supply Chain

### "Excelente software de gestión de transporte"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 21, 2023

Pros

El contacto directo con ellos, personalización de la herramienta y el servicio post venta.

Cons

Pues todo ha ido muy bien con ellos, no hay ningún contra

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JL

Jose Luis M.

Dirección Operaciones

Transportation/Trucking/Railroad

### "."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 19, 2023

Bastante satisfactoria

Pros

Versatilidad y ser un TMS muy intuitivo.

Cons

Quizás un poco lento en mejoras desde la petición de mejoras

Reasons for choosing Hedyla Last Mile

Intuitivo, sencillo y resultado final del TMS

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EC

Edgar C.

CEO

Logistics and Supply Chain

### "Washa Logistics - Hedyla"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 8, 2023

La experiencia general es muy buena y además el servicio técnico siempre es muy responsive.

Pros

La usabilidad de la app y el control de las rutas.

Cons

La reoptimización de las rutas a veces es complicada.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NP

Nicolas P.

COO

Logistics and Supply Chain

### "¡Encantados con el funcionalidad y el servicio!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 3, 2023

Pros

La facilidad de uso de la plataforma y la accesibilidad del equipo de Hedyla. Siempre atentos y ágiles cuando surgen nuevas necesidades

Cons

Nada a destacar, la plataforma es muy sencilla e intuitiva y el trato excelente.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ÁT

Angel T.

Co-Founder & CEO Logística

Transportation/Trucking/Railroad

### "Excelente herramienta de control de gestión de flota y clientes (bolsa de cargas, rutas, facturas..."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 23, 2021

Una experiencia increíble, nos sentimos muy cómodos trabajando junto al equipo Hedyla, nos ofrecen una gran confianza y seguridad para continuar con el crecimiento digital de nuestra empresa, siempre tienen ideas y sugerencias para conseguir el mejor resultado.

Pros

El software se adapta a todas las necesidades de nuestra empresa, parte de la implementación ha sido personalizada, pensando en dar soluciones a cada uno de nuestros procesos operativos. Ofrece dos espacios, uno para la gestión de transportistas (bolsa de cargas, seguimiento de rutas, recepción de CMR, alertas y almacenamiento de documentos, autofacturas y control de gastos) y otro para el reporting a clientes (cotizaciones, estado de la carga, seguimiento de la ruta, confirmación de entrega, envío de documentos, control de facturas ).

Cons

No hemos encontrado contras puesto que todo lo que se ha implementado ha sido validado durante la integración y todo lo que se ha podido mejorar ha sido modificado y adaptado a nuestras necesidades.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GS

Guillermo S.

COE Transport and Logistics Director

Food & Beverages

### "Fácil de implementar"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 15, 2021

Muy buena, equipo de implementación excelente. Rápido a la hora de implementar nuevos requerimientos.

Pros

Fácil e intuitivo, nuevos usuarios al 3 día, están trabajando y planificando transporte

Cons

Extensión a transporte primario, grupales, consolidaciones

Reasons for choosing Hedyla Last Mile

Por la prueba de concepto, con nuestros datos.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JR

Jordi R.

General Manager

Management Consulting

### "Tecnología adaptada al futuro de la supply chain"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 15, 2021

Experiencia excelente con un gran equipo profesional y flexible.

Pros

Facilidad de uso y rapidez en la ejecución. Integración con el resto de sistemas

Cons

Tiempo de implantación. y parametrización .

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CS

Cesar S.

CIO

Wine and Spirits

### "Cambiando la Logistica"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 9, 2021

Con la implantación del software hemos cambiado nuestros procesos de preparación y entregas, pudiendo planificar la preparación en el almacén y sobre todo sabiendo en cada momento el estado de la entrega real de la mercancía.

Pros

La agilidad en los cambios de alcance del proyecto y la facilidad de adaptación expresas de la compañía. Aparte de la optimización en la parte de tracking da un valor añadido al comercial.

Cons

Alguna lentitud en alguna pantalla, pero a nivel general no hay nada que echo a faltar

Reasons for choosing Hedyla Last Mile

Porque cumplía los requerimientos iniciales y se supieron entender nuestras necesidades.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EC

Eduardo C.

Gerente Servicios Logísticos

Logistics and Supply Chain

### "Adaptación a las necesidades del cliente"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2021

Trazabilidad, información en tiempo real, y ahorro en tiempo de gestión de pedidos

Pros

Adaptación a las necesidades del cliente, y facilidad de uso

Cons

me ha gustado todo. Se adapta perfectamente a lo que buscábamos

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)