--- title: "Hedyla Last Mile Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Hedyla Last Mile Software - reviews, pricing plans, popular comparisons to other GPS Tracking products and more." source_url: "https://www.capterra.com/p/215656/Hedyla/" page_type: "product" language: "en" --- # Hedyla Last Mile Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Hedyla Last Mile ## What is Hedyla Last Mile? Hedyla's route optimizer helps businesses to plan and manage deliveries. It combines a powerful Artificial Intelligence algorithm with an intuitive user interface. The flexibility of the solution provides large companies the ability to adapt the software to the existing processes and systems. Main features: Route optimizer, real-time tracking, App for sales & drivers, simulation of scenarios based on historical data, seamless integration and fleet management. ## What is Hedyla Last Mile used for? [Route Planning](https://www.capterra.com/route-planning-software/)[GPS Tracking](https://www.capterra.com/gps-tracking-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/) Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €45 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hedyla Last Mile?[Manage this product listing](https://www.g2.com/products/hedyla-last-mile/claim_requests/new?auto=true) ## FAQs about Hedyla Last Mile Overview ### Which roles and teams benefit most from Hedyla Last Mile? Hedyla Last Mile is most used by logistics leaders, fleet managers, and operations teams that need to optimize routes, dispatch drivers, and improve delivery efficiency. Executives such as CEOs, COOs, CIOs, and general managers use it to monitor performance, control costs, support growth, and make data-driven last-mile decisions. Answer based on 12 reviews Overview ### What company size and specific industries is Hedyla Last Mile built for? Hedyla Last Mile is designed for companies in food and beverage, logistics operations, pharmaceutical distribution, e-commerce, supermarket chains, and dangerous goods handling. The vendor description does not specify a company size, so the best fit is organizations in these industries that need last-mile delivery support. Features and Usability ### What are the key features of Hedyla Last Mile? Hedyla Last Mile offers route management and route optimization, dispatch management, live driver tracking, delivery tracking, and order tracking. It also includes automated scheduling, alerts/notifications, electronic signature, inventory management, billing and invoicing, and real-time reporting for transportation and last-mile delivery operations. Integrations ### Which third-party tools and platforms does Hedyla Last Mile integrate with? Hedyla Last Mile integrates with 4 third-party platforms: Microsoft Excel, Dynamics 365 Business Central, SAP Business One, and Oracle Cloud Infrastructure (OCI). These integrations cover spreadsheet, ERP, and cloud infrastructure workflows, giving the product a focused connection set for business operations and data handling. Getting Started and Support ### What training and onboarding options does Hedyla Last Mile offer? Hedyla Last Mile provides in-person training, live online sessions, documentation, and videos. In-person training and live online sessions support guided setup and instruction, while documentation and videos give users self-paced reference material for learning features and reviewing steps as needed. Getting Started and Support ### What customer support options does Hedyla Last Mile offer? Hedyla Last Mile provides email/help desk, phone support, and 24/7 live rep assistance. Users can reach support through these channels for help with issues and questions. No reviewer feedback about support quality, response times, or common frustrations is available in the catalog data. ## Features AI summary Based on 3,202 GPS Tracking reviews Capterra data shows that buyers of Fleet Management software rank the following features as their top priorities: - **Vehicle Tracking** (**61%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**55%**) - **GPS** (**58%**) Hedyla Last Mile supports all three of the features reviewers value most: **Vehicle Tracking**, **Real-Time Monitoring**, and **GPS**. Together, these capabilities give teams a clear view of vehicle locations, current fleet activity, and route positioning, helping businesses improve dispatch decisions, monitor operations closely, and keep deliveries running on schedule. Real-Time Monitoring 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks GPS 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Mobile Access 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Dispatch Management 3.8 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Billing & Invoicing 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Route Optimization 4.6 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Finding the most optimal routes for drivers based on various factors and constraints Hedyla Last Mile 64 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Constraints: Define and implement constraints such as maximum distance or number of required stops. - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Costs: Analyze overall costs for vehicle maintenance, fuel consumption and mileage - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Driver Management: Track all personnel who operate company vehicles - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - ETA: Ability to use historical tracking data and machine learning in order to accurately predict ETAs - Fuel Management: Monitor fuel consumption and optimize fuel usage - Fuel Tracking: Monitor and track fuel consumption and costs - Geographic Maps: Visualize locations on a map - Geolocation: Determines the location of a device using GPS or an IP address - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory: Integrates with inventory management systems to help reconcile financial data related to product movements, purchases, and sales - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Live Driver Tracking: Track driver locations on a map in real time - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Performance: Identify the most performant content and the types of content that can be improved or eliminated. - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Priorities: Allows users to establish and change priorities for routing activities. - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Route History: Track past routes to better plan and optimize repeat trips - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shipping Management: Manage and track orders being shipped to customers - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Scheduling: Track and manage the scheduling of tasks - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another - Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc. --- Get Advice We can help you find the software with the features you need. Features 4.5 (12) 4.5 Based on 12 reviews ## Pricing Value for money 4.5 (12) Basic €45.00 Flat Rate,Per Month Value for money 4.5 (12) 4.5 Based on 12 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[ Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[ Oracle Cloud Infrastructure (OCI)](https://www.capterra.com/p/203476/Oracle-Cloud-Infrastructure/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (12) 4.7 Based on 12 reviews ## User reviews Overall rating 4.8 Based on 12 reviews Filter by rating 5(10) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DC David C. Logistica Logistics and Supply Chain ### "El progreso" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 6, 2025 Una experiencia positiva en la cual creo que hemos aprendido en ambas direcciones, y nos a servido para elevar nuestra calidad en el servicio y mejorar la trazabilidad de nuestros repartos. Pros La parte mas positiva es la optimización de los elementos en la logistica y que es un herramienta muy intuitiva para trabajar. Cons No han habido grandes problemas que no se pudieran superar, modificar o añadir a nuestras necesidades, con lo cual todo ha sido bastante positivo. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JB Julio B. Jefe de flota Transportation/Trucking/Railroad ### "Tecnología para eficientar rutas" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 21, 2023 Muy satisfactoria, sobre todo la implantación muy rápida y el funcionamiento correcto desde el primer momento. Pros La implantación del producto ha sido muy sencilla y en un plazo de tiempo muy corto, entendieron muy bien nuestras necesidades. el manejo de la herramienta es muy intuitivo. Cuando necesito realizar modificación en las rutas es muy sencillo y ágil. Muy sencilla la búsqueda de datos y de informes. Cons si no tienes claro tus necesidades y objetivos, la herramienta dispone de tantas funcionalidades que puede ser que no las utilices después de la implantación. Reasons for choosing Hedyla Last Mile Por su facilidad de manejo Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EO esther O. KAM Transportation/Trucking/Railroad ### "Magnifico Software de Optimización de Rutas " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 21, 2023 Para mi son todo Ventajas, ya no solamente el software en si para mi algo muy importante el soporte post instalación Pros Sencilla integración y muy fácil el manejo de la herramienta Cons No hay nada que no me haya gustado, todo me ha parecido fácil con el software y con el equipo de gestiona la atención al cliente Switched from [JD Edwards EnterpriseOne](https://www.capterra.com/p/212037/JD-Edwards-EnterpriseOne/) Procesos en Oracle muy lentos y costosos Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Ricardo M. Gerente de desarrollo de nuevo negocio y marketing Logistics and Supply Chain ### "Excelente software de gestión de transporte" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 21, 2023 Pros El contacto directo con ellos, personalización de la herramienta y el servicio post venta. Cons Pues todo ha ido muy bien con ellos, no hay ningún contra Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JL Jose Luis M. Dirección Operaciones Transportation/Trucking/Railroad ### "." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 19, 2023 Bastante satisfactoria Pros Versatilidad y ser un TMS muy intuitivo. Cons Quizás un poco lento en mejoras desde la petición de mejoras Reasons for choosing Hedyla Last Mile Intuitivo, sencillo y resultado final del TMS Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EC Edgar C. CEO Logistics and Supply Chain ### "Washa Logistics - Hedyla" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 8, 2023 La experiencia general es muy buena y además el servicio técnico siempre es muy responsive. Pros La usabilidad de la app y el control de las rutas. Cons La reoptimización de las rutas a veces es complicada. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NP Nicolas P. COO Logistics and Supply Chain ### "¡Encantados con el funcionalidad y el servicio!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 3, 2023 Pros La facilidad de uso de la plataforma y la accesibilidad del equipo de Hedyla. Siempre atentos y ágiles cuando surgen nuevas necesidades Cons Nada a destacar, la plataforma es muy sencilla e intuitiva y el trato excelente. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AT Angel T. Co-Founder & CEO Logística Transportation/Trucking/Railroad ### "Excelente herramienta de control de gestión de flota y clientes (bolsa de cargas, rutas, facturas..." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2021 Una experiencia increíble, nos sentimos muy cómodos trabajando junto al equipo Hedyla, nos ofrecen una gran confianza y seguridad para continuar con el crecimiento digital de nuestra empresa, siempre tienen ideas y sugerencias para conseguir el mejor resultado. Pros El software se adapta a todas las necesidades de nuestra empresa, parte de la implementación ha sido personalizada, pensando en dar soluciones a cada uno de nuestros procesos operativos. Ofrece dos espacios, uno para la gestión de transportistas (bolsa de cargas, seguimiento de rutas, recepción de CMR, alertas y almacenamiento de documentos, autofacturas y control de gastos) y otro para el reporting a clientes (cotizaciones, estado de la carga, seguimiento de la ruta, confirmación de entrega, envío de documentos, control de facturas ). Cons No hemos encontrado contras puesto que todo lo que se ha implementado ha sido validado durante la integración y todo lo que se ha podido mejorar ha sido modificado y adaptado a nuestras necesidades. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GS Guillermo S. COE Transport and Logistics Director Food & Beverages ### "Fácil de implementar" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 15, 2021 Muy buena, equipo de implementación excelente. Rápido a la hora de implementar nuevos requerimientos. Pros Fácil e intuitivo, nuevos usuarios al 3 día, están trabajando y planificando transporte Cons Extensión a transporte primario, grupales, consolidaciones Reasons for choosing Hedyla Last Mile Por la prueba de concepto, con nuestros datos. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JR Jordi R. General Manager Management Consulting ### "Tecnología adaptada al futuro de la supply chain" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 15, 2021 Experiencia excelente con un gran equipo profesional y flexible. Pros Facilidad de uso y rapidez en la ejecución. Integración con el resto de sistemas Cons Tiempo de implantación. y parametrización . Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CS Cesar S. CIO Wine and Spirits ### "Cambiando la Logistica" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 9, 2021 Con la implantación del software hemos cambiado nuestros procesos de preparación y entregas, pudiendo planificar la preparación en el almacén y sobre todo sabiendo en cada momento el estado de la entrega real de la mercancía. Pros La agilidad en los cambios de alcance del proyecto y la facilidad de adaptación expresas de la compañía. Aparte de la optimización en la parte de tracking da un valor añadido al comercial. Cons Alguna lentitud en alguna pantalla, pero a nivel general no hay nada que echo a faltar Reasons for choosing Hedyla Last Mile Porque cumplía los requerimientos iniciales y se supieron entender nuestras necesidades. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EC Eduardo C. Gerente Servicios Logísticos Logistics and Supply Chain ### "Adaptación a las necesidades del cliente" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2021 Trazabilidad, información en tiempo real, y ahorro en tiempo de gestión de pedidos Pros Adaptación a las necesidades del cliente, y facilidad de uso Cons me ha gustado todo. Se adapta perfectamente a lo que buscábamos Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.