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Employees without a company email are disconnected from the organization. TeamSense is a mobile-first solution that connects employers and hourly workers through text. This intelligently designed platform replaces obsolete absence tracking tools and outdated communication methods. TeamSense also enhances engagement with features like pulse surveys, text recruiting, mobile ESS portal, and more. TeamSense does not require an app so everyone can use it. Multiple languages are supported.
Provider
TeamSense
Located In
United States
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
Videos, Documentation, Live Online, Webinars
Support
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Large, hourly workforces. Typically manufacturing, construction, transportation, healthcare, hospitality, retail, etc.
Content Source: TeamSense
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TeamSense Reviews
Pros
The most i liked about using this software is organization.
Overall I enjoy the ease of use and features. I like being able to quickly send chats and share files with team members.
I love the software and it is very useful for the employees.
It's been nice to have the ability to track all Covid-19 cases and exposure when we were in the height of the pandemic.
Cons
The software can be time consuming when there are mistakes on the associates name.
Employees tend to forget or decide to stop answering the text messages. Also, being able to create or print a list of who selected "clear" wasn't easy.
As an administrator, it is frustrating to have to select all employees before you can search for an employee.
Some software glitches and notices being sent out twice causes confusion with my employees.
"Team Sense from a Managers stand point"
Pros: Quick and easy to understand staffing at start of shift to make adjustments as needed. I know from emails before I get to work who has already called off. I can go to reports to make manager notes and time sheet code changes at a later date.
Cons: No improvements as of now- I am glad you changed it from having to run a report to see who called out. That saves so much time! Thanks
Vendor Response
"Easy to use and customizable!"
Overall: It's been nice to have the ability to track all Covid-19 cases and exposure when we were in the height of the pandemic.
Pros: Easy to customize a last minute communication that needs to go to employees outside of business hours. Especially for those employees that don't have company email.
Cons: As an administrator, it is frustrating to have to select all employees before you can search for an employee. Small detail but should be an easy fix for the software designer.
Vendor Response
"Good product for price and features"
Overall: Overall I enjoy the ease of use and features. I like being able to quickly send chats and share files with team members
Pros: I like the ability to create different groups abd share files easily. Integration for our organization was pretty seamless
Cons: No major cons for the way I use the product
Vendor Response
"Good Product"
Overall: very good
Pros: the flexibility is ideal. I like that I can switch up the questions as needed.
Cons: some software glitches and notices being sent out twice causes confusion with my employees
Vendor Response
"Sloan Review"
Overall: Absolutely fabulous! We regularly exchange ideas on product capabilities and improvements. The teams is always looking to continue to develop the software into what customers want and need.
Pros: The software and the team behind it are easy to use and we have been able to flex and enhance the system as our individual business needs change.
Cons: We've only really had issues with the mobile carriers kicking out surveys.
Vendor Response
