# SupporterHub Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SupporterHub Software - reviews, pricing plans, popular comparisons to other Nonprofit CRM products and more. Source: https://www.capterra.com/p/215742/SupporterHub --- # SupporterHub Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SupporterHub ## What is SupporterHub? SupporterHub is a purpose-built (CRM) that enables Not-For-Profits and charities to raise more funds and build greater donor relationships through modern technology. Our affordable donor management platform provides a central place for you to store and grow your customer database while also engaging donors easily by effectively automating administrative tasks. SupporterHub’s integrated features such as donation pages, appeals pages, peer to peer, auctions, raffles, memberships and more. ## What is SupporterHub used for? [Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/)[Fundraising](https://www.capterra.com/fundraising-software/)[Donation Management](https://www.capterra.com/donation-management-software/) Top alternative Featured Overall rating Based on 21 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 0% Starting price A$99 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SupporterHub?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://supporterhub.com/&name=SupporterHub) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SupporterHub 4.5 (21) VS. [4.4 (555)](https://www.capterra.com/p/76116/WildApricot/reviews/) Starting Price A$99 Other, Per Month Starting Price $63 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (21) Ease Of Use 4.2 (211) Value For Money 4.6 (20) Value For Money 4.3 (197) Customer Service 4.7 (20) Customer Service 4.4 (199) ## SupporterHub alternatives [4.7 (144)](https://www.capterra.com/p/133653/Almabase/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.9 (151)](https://www.capterra.com/p/140805/ToucanTech/reviews/) Starting price $8000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.3 (617)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $139.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Donation Tracking 4.4 (15) 66.67% of 15 reviewers that rated this feature as important or highly important Track and view detailed financial donation history made by contacts and members For Nonprofits 4.2 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Software specialized for non-profit organizations Donor Management 4.1 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Fundraising Management 4.3 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Activities related to raising money for a specific cause Payment Processing 4.8 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Contact Management 3.9 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Manage, organize, and store contact information SupporterHub 98 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Tools that help educational institutions or fundraising organizations connect with alumni Application programming interface that allows for integration with other systems/databases Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Allows businesses to create and manage auctions. Create and automatically send premade copy in response to customer messages Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Set campaign schedules by selecting start, pause, and end dates Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act Track the amount of clicks on individual products to measure campaign results Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information View donor contribution history, track how much money have been raised over time and measure progress Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Visualize and analyze customer experience across all touchpoints and channels Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Track and view detailed financial donation history made by contacts and members Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Assemble applications and processes by dragging over and arranging pre-built components Track and collect membership dues Electronically collect payments for goods or services Plan, execute, and analyze email marketing campaigns Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Manage the enrollment and onboarding of all new members and accepted applications Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage tickets for specific events Predefined actions automatically performed on the occurance of specific events Software specialized for non-profit organizations Store, manage and track all forms in a centralized location Activities related to raising money for a specific cause Ensure compliance with the General Data Protection Regulation protocols Ability to match gifts through the system Monitor application statuses, proposals and award funds Review data from past periods to reveal recurring tendencies Store and manage images Track interaction history by documenting conversations for contacts Create landing pages or online forms designed to capture new leads and prospects Manage contacts across multiple mailing lists Contact members listed in the database through email, SMS, social, phone, etc. Add, store and access information pertaining to members Handle various types of membership based on groupings Database of members to track personal information of individuals and families Conveniently automatically renew memberships at the end of subscriptions Access software remotely via mobile devices Ability to make a donation from a mobile device/app Optimize content to ensure it is easily accessible for mobile users Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Create new forms and/or use ready-made online form templates Outlet for members and visitors to submit donations electronically Accept, record, and reconcile financial transactions Adjust communications based on previous interactions or personal preferences Track commitments to donate in the future Preview materials before finalizing projects Analyze and gain insights into data in real-time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Upload, track, and submit receipts in a central database Manage and track recurring gifts Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria Add or remove subscribers from mailing lists Create, manage and track all task activities and progression Track and manage the scheduling of tasks Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Customize, sell, and distribute tickets Web form that allows users to enter data that is sent and processed for different reasons Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.3 (21) 4.3 Based on 21 reviews ## Pricing Value for money 4.6 (20) Free Trial Standard A$99.00 Other,Per Month Advanced A$279.00 Other,One Time Value for money 4.6 (20) 4.6 Based on 20 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (20) 4.7 Based on 20 reviews ## User reviews Overall rating 4.5 Based on 21 reviews Filter by rating 5(11) 4(9) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent WJ Wendy J. Fundraising Chair Non-Profit Organization Management ### "Terrific allin-one platform for charity fundraising needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 19, 2026 Great platform for a charity to manage its fundraising with everything interlinked and available to show in reports. Always seem to be rolling out new enhance and they have excellent customer service and documentation. Pros Great to have one place to manage majority of our fundraising endeavours and to be able to link everything as needed. Their customer service is excellent. Cons Would be good to have some more design options occasionally in some of the fundraising options such as the way countdowns or matched funding looked. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 25, 2026 Hi Wendy, Thank you so much for taking the time to leave us a review, it really means a lot to the team. We truly appreciate your feedback around design options. It’s something we’ve taken on board, and we’re already working on more flexible, fully customisable fundraising pages across all areas of the platform — so watch this space! Thanks again for your support and for being part of the SupporterHub community. Warm regards, SupporterHub ET Emily T. General Manager Non-Profit Organization Management ### "Works for us!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 January 8, 2024 SupporterHub is a great platform for our needs. It functions well and the customer support is incredible. Shout out to the wonderful \[sensitive content hidden\]! Thank you. Pros SupporterHub functions well as our NFP CRM management tool. We use the platform to contain and communicate with our constituents, and to support marketing promotions and events. Cons There's always room for improvement with design features and integration tools. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 10, 2024 Hi Emily, Thank you for taking the time and sharing your feedback on SupporterHub, it is greatly appreciated. Please make sure you reach out to the team and let us know the design features and integration tools you think that would make your life easier, as we are always keen to hear our customers thoughts on platform improvements! Thank you again SupporterHub KG Kath G. Centre Manager Fund-Raising ### "Womens resilience Centre review " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2024 Overall experience has been great so far, some functions I am yet to use for eg: Raffle pages and memberships etc. More training required on my behalf. Pros User friendly. Customer service is brilliant and efficient. Cons Importing lists and flags. Not confident that I am flagging the supporters efficiently to best manage the data. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 10, 2024 Hi Kath, Thank you so much for your review, we really do appreciate you taking the time to share your feedback. Please reach out to us, if there is anything we can do to help you understand the importing process, flags or the features you haven't used yet so we can give you the confidence you need to use the benefits of the whole platform! Thank you again SupporterHub KH Kate H. Marketing Non-Profit Organization Management ### "SupporterHub " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 13, 2022 Pros Fundraising, events, peer-to-peer with SMS and email communications in the one software is fantastic and a huge timesaver. Support is great and responsive to feature suggestions with new features rolling out often. Cons The training videos are great, full written documentation would be great, hopefully it's appearing soon. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 28, 2022 Hi Kate, Many thanks for your lovely review, it means a lot to us here at SupporterHub. We appreciate all of your feedback so please keep it coming. We have staff dedicated to working on documentation now so you will notice a lot more information around our features. Please do not hesitate to get in touch if you need additional documentation on something, it's great to get feedback around what is needed for all of our customers :) Thanks again for your review :) The SupporterHub Team RM Ros M. Director Non-Profit Organization Management ### "Used for not-for-profit" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 November 8, 2022 Overall supporter hub is very useful for our fundraising needs, we will continue to use the product. Pros It’s great to be able to access very commonly use products like raffles and ticketed events. These items can be accessed immediately. Cons Products are quite rigid. It’s currently not linked with Xero. It would be preferable if invoice receipts could be more detailed, so was when documenting and claiming GST. there are a few field When creating events, that could be more flexible or have more options. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 30, 2022 Hi Ros, Many thanks for your review, it means a lot to us here at SupporterHub. We are currently linked with Xero and we have customers that have their SupporterHub platform linked with Xero. Please get in touch with us so we can help you with this. We appreciate all of your feedback so please keep it coming. We are listening to each of our customer requests and doing our absolute best to continue enhancing all of our features. Thanks again for your review :) The SupporterHub Team CM Clodagh M. outreach worker Fund-Raising ### "Supporter hub" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 8, 2022 Pros All contained in one place, happy to navigate as it is easy Cons I dont use all the features so my perspective is biased Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 28, 2022 Hi Clodagh, Many thanks for your lovely review, it means a lot to us here at SupporterHub. We appreciate all of your feedback so please keep it coming. We are listening to each of our customer requests and doing our absolute best to continue enhancing all of our features. If you need any additional support with some of our features, please get in touch and we would be happy to help! Thanks again for your review :) The SupporterHub Team Genevieve G. CEO Health, Wellness and Fitness ### "Artists think outside the square, and so do Entrepreneurs!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 25, 2022 They believe in their clients and attend to all our needs, comments and requests. They offer EXCELLENT customer service and the team shows an enormous passion and dedication to their product. I too believe in it! That's why we were quick to jump on board and benefit from SupporterHub's power! Pros Following a donor's journey from his first interaction with our Pink Cross brand to his/her regular engagement with our newsletters and campaign to hook them to the value of our cause is what is so powerful about this magical portal. The world is our door now! Cons No need to complete a Master's in IT when you use this portal. There is a lot to learn when beginning. When you've watched all training videos and get to practical work, powerful features are unleashed . The learning curve is steep. Worth it though. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) More features and Australian-based. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 28, 2022 Hi Geneviève , WOW, many thanks for your lovely review, it means a lot to us here at SupporterHub. We love working with you guys! We appreciate all of your feedback so please keep it coming. We are listening to each of our customer requests and doing our absolute best to continue enhancing all of our features. Thanks again for your review :) The SupporterHub Team GB Gwen B. Workshop Co-ordinator Arts and Crafts ### "Email Campaigns" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 October 25, 2022 Pros Easy to build attractive content in newsletters Cons difficulty uploading dataonline support can be slow Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 28, 2022 Hi Gwen, Many thanks for your review, it means a lot to us here at SupporterHub. We appreciate all of your feedback so please keep it coming. We are listening to each of our customer requests and doing our absolute best to continue enhancing all of our features. If you need additional support uploading data to your platform, please get in touch and we will be happy to assist. Thanks again for your review :) The SupporterHub Team LH Larissa H. General Manager Non-Profit Organization Management ### "What a great platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 24, 2022 Supporter Hub has helped us streamline our fundraising and communication to our supporters. Pros We love the options to host and run fundraising campaigns. Raffles appeals, events, auctions and donation pages have really helped our organisation. Intergrating the software was relatively easy. Cons Payments into our bank account can be hard to track particularly when GST product payments are combined with GST free donations. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 28, 2022 Hi Larissa, Many thanks for your lovely review, it means a lot to us here at SupporterHub. We appreciate all of your feedback so please keep it coming. We are listening to each of our customer requests and doing our absolute best to continue enhancing all of our features. Thanks again for your review :) The SupporterHub Team CW Cydnie W. Marketing Lead Fund-Raising ### "Good for a small size NFP" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 24, 2022 The team has been as helpful as they can with the software. We will continue to use it in the future, particularly with all the new advances in the works. Pros The donation, appeal and event pages make it super easy to create online fundraising platforms. Cons That there is no way to create lists for a mailing list, only one seven enter mailing list that if someone unsubscribes from, they are unable to be emailed from a different list (events, newsletters, etc). This makes it hard when some people want to hear about events but not get newsletter. Also that there is no way to download a digital form in a format that is a PDF that has it all filled out (users answers under the question) like it is displayed when they fill it out. Reasons for choosing SupporterHub Because it seem really easy to use and wasn’t as expensive like competitors. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 28, 2022 Hi Cyndie, Many thanks for your lovely review, it means a lot to us here at SupporterHub. We appreciate all of your feedback so please keep it coming. We are listening to each of our customer requests and doing our absolute best to continue enhancing all of our features. We have created some extra features in events that allow you to still contact supporters who have signed up to your event but unsubscribed from your emails. We are still working on this request, so keep an eye out. Thanks again for your review :) The SupporterHub Team [View all Reviews](https://www.capterra.com/p/215742/SupporterHub/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)