--- title: "FLiiP Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FLiiP Software - reviews, pricing plans, popular comparisons to other Fitness products and more." source_url: "https://www.capterra.com/p/215808/FliiP/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # FLiiP Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FLiiP ## What is FLiiP? FLiiP is the smart gym management and CRM platform built for commercial gyms that want to grow, retain more members, and run more efficiently. FLiiP brings together memberships, payments, access control, marketing automation, reporting, CRM, and AI-powered retention tools in one connected system. Unlike traditional gym software built mainly for billing, FLiiP helps operators protect revenue, automate busywork, understand performance, and act before members leave. FLiiP is the smarter way to grow your gym, not just manage it. ## What is FLiiP used for? [Fitness](https://www.capterra.com/fitness-software/)[Gym Management](https://www.capterra.com/gym-management-software/)[Yoga Studio](https://www.capterra.com/yoga-studio-software/) Recognitions Shortlist Overall rating Based on 83 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 2% Starting price $249 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Club Management / 2025 - Gym Management / 2025 - Membership Management / 2025 - Yoga Studio / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## FLiiP alternatives Highest Rated [4.9 (244)](https://www.capterra.com/p/190526/LegitFit/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (432)](https://www.capterra.com/p/202837/Everfit/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (3,206)](https://www.capterra.com/p/146651/My-PT-Hub/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.3 (333)](https://www.capterra.com/p/197172/bsport/reviews/) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/215808/FliiP/alternatives/) ## FAQs about FLiiP Overview ### What problems does FLiiP solve? FLiiP solves the administrative burden of managing gym memberships, recurring payments, class schedules, reservations, and member records in separate systems. Automated payment reminders, confirmations, failed-payment alerts, and renewal follow-ups reduce missed follow-up work. Gym owners, studio managers, coaches, and small fitness teams benefit from self-service booking, online signup, attendance lists, and sales reporting. Answer based on 26 reviews Overview ### Which roles and teams benefit most from FLiiP? FLiiP is most used by fitness business owners, presidents, and center managers who oversee daily operations, memberships, and revenue. Active living and training-center leaders use it to manage schedules and member services, while yoga instructors, Pilates professionals, kinesiologists, and health managers coordinate classes, appointments, and client participation. Answer based on 83 reviews Overview ### What company size and industries is FLiiP built for? FLiiP is built for small commercial gyms, multi-location fitness operators, and growing clubs, with 98% of reviewers from small businesses. It primarily serves Health, Wellness and Fitness organizations (53%) and Sports businesses (36%), while also supporting a smaller share of Entertainment organizations (2%). Answer based on 83 reviews Features and Usability ### What are the key features of FLiiP? FLiiP includes online booking, membership management, and payment processing for member registration, account administration, and payments. Class management supports class setup, capacity limits, and participant visibility, while attendance tracking records visits. Billing and invoicing automates client invoices, and communication management provides automated member communications. Answer based on 26 reviews Pricing ### How much does it cost and what fees or limitations are included? FLiiP offers the Build plan at $249 per month, with Perform at 499 and Peak at 699 per month, all flat-rate plans. No free version or trial is listed. Reviewers generally consider the price justified, though some report that creating, choosing, or modifying memberships can be less intuitive. Answer based on 17 reviews Integrations ### Which third-party tools and platforms does FLiiP integrate with? FLiiP integrates with six third-party tools: Gmail and Google Calendar for email and scheduling, Mailchimp for marketing communications, Paysafe for payments, SugarWOD for workout programming, and Zapier for connecting FLiiP with additional applications. These integrations support key gym operations across communication, calendars, billing, and member programming. Answer based on 16 reviews Getting Started and Support ### What training and onboarding options does FLiiP offer? FLiiP provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars provide scheduled group instruction, documentation offers written reference material, and videos give users self-paced instructional content for learning features and processes. Answer based on 2 reviews Getting Started and Support ### What customer support options does FLiiP offer, and how do users rate the experience? FLiiP offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as responsive, helpful, accessible, and effective during onboarding and issue resolution. However, some report delayed replies, incomplete knowledge-base guidance, and difficulty resolving bugs or workarounds without extended support interactions. Answer based on 48 reviews Subscription payment ### How easy is it to manage subscriptions and payments? FLiiP simplifies subscription management and online payments for gyms through scheduled billing, payment confirmations, failed-payment alerts, and client self-service tools. Gym owners value having memberships, bookings, and billing in one system. Some users find subscription setup and mobile purchase options confusing at first, and contract cancellation terms may require careful review. Answer based on 26 reviews ## Features AI summary Based on 2,719 Fitness reviews Capterra data shows that buyers of fitness software rank the following features as their top priorities: - **Client Management** (**56%** of reviewers rated this feature as critical) - **Online Booking** (**60%**) - **Electronic Payments** (**54%**) FLiiP supports all three features that reviewers rate most important: **Client Management**, **Online Booking**, and **Electronic Payments**. Together, these capabilities help fitness businesses manage member relationships, let clients schedule sessions online, and process payments efficiently, allowing teams to save time and keep daily operations running smoothly. Client Management 5.0 (18) 77.78% of 18 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Online Booking 4.8 (60) 66.67% of 60 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Electronic Payments 4.9 (46) 69.57% of 46 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Membership Management 4.8 (59) 62.71% of 59 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Class Management 5.0 (51) 70.59% of 51 reviewers that rated this feature as important or highly important Create and schedule group classes, recurring appointments, and private sessions, etc. Payment Processing 4.7 (57) 64.91% of 57 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions FLiiP 90 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Belt Ranking Classification: Upload belt statuses and badges to student accounts - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Registration: Online registration for classes - Class Scheduling: Schedule in-person or online classes - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Client Profiles: Record client information and feedback - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Community Management: Enable students, customers or employees to engage with each other in a particular space online or offline - Contract/License Management: Track, store, and access client contracts or licenses - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Fitness Performance Tracking: Tracks fitness and exercise performance - For Gyms: Intended for sports & fitness gyms - For Martial Arts: For martial arts classes and studios - For Yoga/Pilates Studios: Designed for yoga and pilates studios - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities - Inventory Management: Track and manage inventory levels to maintain proper supply - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Membership Signup: Registration process to become members by providing relevant information and agreeing to terms - Mobile Access: Access software remotely via mobile devices - Mobile Booking: Make reservations on the go through a mobile device - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Push Notifications: Trigger clickable pop-up messages - Real-Time Reporting: Active reporting of data and metrics - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Student Management: Database of students to track personal information of individuals and families - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Wait List Management: Record, update and manage waiting lists - Waiver Management: Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.8 (83) 4.8 Based on 83 reviews ## Pricing Value for money 4.7 (80) [View pricing plan details](https://www.capterra.com/p/215808/FliiP/pricing/) Build $249.00 Flat Rate,Per Month It includes: - Bookings & class scheduling - Member mobile app - Staff management & payroll - Family & shared accounts - Class waitlists & free trials - Member self check-in - On-demand video platform - Personal trainer booking - Late cancellation fee - Online shop on mobile - POS inventory management - Host events & workshops - Analytics & reporting - RISE CRM (Light) - Marketing emails - 2-way SMS - Unified Inbox - Smart lists - Shared Customer Success team - 24/7 chat & email Perform $499.00 Flat Rate,Per Month It includes: - Everything in Build, plus: - Customer referral program - Google reputation builder - Collect class reviews - Access control API - Lead funnels - Automations & workflows - Customer journeys - Social planner - Facebook marketing integration - Google ads integration - Ad platform & reporting - AI churn prediction - AI-powered chat widget - Dedicated Customer Success Manager - Monthly strategic touchpoint - 24/7 chat & email - Phone support Peak $699.00 Flat Rate,Per Month It includes: - Everything in Perform, plus: - Branded mobile app - Advanced analytics - Multi-location management - Unlimited support & customer success - Lowest payment rates - AI churn prediction - AI receptionist - AI conversations - AI reviews - Dedicated Customer Success Manager - Unlimited strategic touchpoints - 24/7 chat & email - Phone support - Tech support line Value for money 4.7 (80) 4.7 Based on 80 reviews ## Integrations [ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Paysafe](https://www.capterra.com/p/128002/Paysafe/)[ SugarWOD](https://www.capterra.com/p/229043/SugarWOD/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (83) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (83) 4.8 Based on 83 reviews ## User reviews Overall rating 4.7 Based on 83 reviews Filter by rating Counts reflect reviews available in this feed. 5(71) 4(7) 3(3) 2(0) 1(2) Mentioned topic Recent reviews first, then most helpful RE Reviewer Sport Used the software for: Less than 1 year ### "Très bonne plateforme! Je recommande :) " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2026 J'apprécie que nous puissions pas mal tout faire avec Fliip. Mais ce qui est encore mieux c'est le service 100% que nous avons avec eux. \[caché sensible contenu\] est notre personne ressource et nous sommes vraiment particulièrement satisfaits de l'aide qu'il nous donne et de sa disponibilité et rapidité de réponse. Pros La plateforme est facile d'utilisation et beaucoup de possibilités. Le service est surtout l'aspect #1. Cons Parfois quelques fonctionnalités qui se produisent sans qu'on sache pourquoi.. Exemple: nos cours peuvent être annulés 2 hrs à l'avance au plus tard, mais on a quand même des gens qui passent de la liste d'attente au cours, quelques minutes avant Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Ventes et développement commercial Used the software for: 3-5 years ### "Une plateforme complète qui simplifie réellement la gestion de plusieurs emplacements" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 9, 2026 Nous utilisons FLiiP depuis plusieurs années pour gérer plusieurs écoles d'arts martiaux, et notre expérience est très positive. La plateforme nous a permis de standardiser nos opérations, d'améliorer nos communications avec les membres et d'automatiser plusieurs processus importants. Nous avons gagné en efficacité autant au niveau administratif qu'au niveau de l'expérience offerte à nos clients. Je recommande FLiiP à toute entreprise qui cherche une solution moderne, fiable et en constante évolution pour gérer ses opérations. Pros FLiiP est devenu un outil essentiel dans la gestion de nos dojos. Nous apprécions particulièrement le fait d'avoir toutes nos opérations regroupées sur une seule plateforme : gestion des membres, paiements, présences, inscriptions et communications. Avec plusieurs emplacements à gérer, cela nous fait gagner énormément de temps. FLiiP Rise CRM et les automatisations nous permettent aussi d'assurer un meilleur suivi des prospects et des membres, tout en réduisant plusieurs tâches administratives répétitives. L'équipe de soutien est également très réactive et toujours ouverte aux commentaires. Cons Comme toute plateforme en constante évolution, certaines fonctionnalités pourraient être encore plus flexibles ou personnalisables selon les besoins de chaque entreprise. Cela dit, l'équipe écoute les commentaires des utilisateurs et améliore régulièrement le produit, ce qui fait une réelle différence. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Directeur des ventes et des opérations Used the software for: 1-3 years ### "Un logiciel complet à prix raisonnable! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 3, 2026 Fliip nous a permis d'avoir une acquisition de nouveaux membres simple et efficace tout en regroupant plusieurs de nos opérations. Pros La synchronisation entre Fliip et le CRM, les automatisations, le système de rétention et d'acquisition des membres. Cons Pour quelques opérations, nous devons employer des 'détours' pour arriver à nos fins mais l'équipe de développement est très à l'écoute et réactive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Salle de sport Used the software for: 3-5 years ### "Super logiciel " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 6, 2026 Je le recommande à tous les gens qui veulent un logiciel fiable et très facile d’utilisation. Merci beaucoup Pros Il est super Facile d’utilisation. Je le Recommande fortement. Il répond parfaitement à mon utilisation. Cons Lorsqu’on avait des problèmes avec certains aspects du logiciel, les gens de FLiiP ont rapidement trouver une solution à nos problèmes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Propriétaire Used the software for: 1-3 years ### "Un accompagnement fiable et apprécié." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2026 Un immense merci à \[caché sensible contenu\] , du support Fliip, pour l’accompagnement exceptionnel reçu. Son professionnalisme, sa disponibilité et sa grande efficacité ont vraiment fait toute la différence. On se sent écouté, bien accompagné et en confiance à chaque étape. Merci pour ce support de grande qualité — c’est sincèrement très apprécié! Pros Support client exceptionnel, humain et très réactif. La plateforme est intuitive, fiable et facilite vraiment la gestion quotidienne. Cons À ce jour, aucun inconvénient majeur à signaler. L’expérience globale est très positive et répond bien à nos besoins opérationnels. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Professeur de yoga Used the software for: Less than 1 year ### "Travail quotidien plus organisé et rapide!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2026 Mon expérience globale avec le logiciel FLiiP a été très positive. La plateforme est efficace et bien adaptée à la gestion du centre de yoga auquel je travaille. Pros J’aime particulièrement l’interface intuitive et la facilité d’utilisation de FLiiP. La centralisation des outils de gestion (réservations, clients et facturation) permet un suivi efficace et un réel gain de temps au quotidien. Cons Pour le moment, je n’ai pas vraiment trouvé de point négatif. Mon expérience avec FLiiP est positive et le logiciel répond bien à nos besoins actuels. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Lydia B. Director Used the software for: 3-5 years ### "A Powerful, All-in-One Tool for Fitness Businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2025 FLiiP is solving a lot of the day-to-day operational headaches that come with running a fitness business. It centralizes scheduling, billing, client communication, and performance tracking all in one platform. That saves me time, reduces administrative errors, and lets me focus more on delivering a great experience to our members. It also helps improve client retention and makes it easier to track progress and growth. Pros What I like best about FLiiP is how complete and intuitive it is. It’s a powerful tool that offers a lot of possibilities, making it easy to manage everything in one place. It’s user-friendly, efficient, and truly supports the growth of a fitness business. I highly recommend it! Cons There isn’t much I truly dislike about FLiiP, but like any software, there’s always room for small improvements. Occasionally, I find that certain features could be a bit more customizable or streamlined. That said, the support team is responsive, and updates are frequent, so I feel confident that the platform keeps evolving in the right direction. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Gabriel H. CEO Used the software for: 3-5 years ### "CEO of Tonic GYM / Crossfit " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 21, 2023 Pros Easy to use, explain to clients, teach to staff and all the data its giving an operator to manage his gym, understand how clients act and spend, how long they stay... Cons Nothing really, their customer service is great, bilingual and all, nothing to say negative Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: Less than 1 year ### "Not Recommended" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 June 19, 2024 There seem to be 2 main guys there that really know what's going on and have been there from the beginning - they're stretched too thin and the other support staff are new or still getting trained. The product has too many "little workarounds" you need to be informed about and that aren't documented in the knowledge base. The online chat support does not know all the ins and outs and small workarounds of the software - only the main 2 guys do. The lack of support, multi day turnaround and poor user interface from the member side is not what any quality gym would choose to offer their members. I hope this review helps anyone considering this software. I sincerely hope Fliip increases their support staff, improves their user (member) side interface, and updates their online knowledge base. Pros There are tons of functionality features packed into the software. Online hosting of the software is good - software is fast. Cons The customer support is understaffed. The majority of support is online chat and a the software has several \*bugs . I'm waiting 2 weeks to get an UPDATE (not a fix) about why automated emails are not working for my trial customers. The online knowledge base is incomplete and leaves no other option besides waiting on support chat. Because there's no voice call or video call readily available any bugs you tell them about have to be videoed by you to send through the chat or email - super inefficient and very time consuming. As a result of the above, lots of \*glitches in the software or small workaround solutions that take multiple days to get communicated to you. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Président Used the software for: 3-5 years ### "This software has changed my business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 16, 2021 Before knowing Fliip, I was using an other software that did much less for my business. Now everything is centralized, accounting, communication, schedule management, customers, everything. I save time and I can take care of my clients even more. Fliip is the heart of my business management. Pros Honestly, Fliip greatest strength is listening to us, their customers. I don't feel like a number and I have the impression that they are doing everything to help us as much as possible. The response time is immediate and I always have someone from the Fliip team who is ready to help me. Also, Fliip keeps evolving and seems like every new option is a big help for my business. I feel like the owners of fliip are reading my mind and made the best management software for me. The software is easy to use for me, my employees and my customers. I have never had any bad comments. Cons I would love to write something, but whenever I needed an improvement and talked to the Fliip team about it, they worked on the changes. I wouldn't say no to a good referral system for my clients though, but I know he's working on it right now. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/215808/FliiP/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Mindbody vs FLiiP](https://www.capterra.com/compare/40229-215808/MINDBODY-vs-FliiP)