Who Uses This Software?

Administrators and tech-staff at businesses of all size from SOHO to Enterprise


Average Ratings

38 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $1,600.00/one-time
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • Paessler
  • www.paessler.com
  • Founded 1997
  • Germany

About PRTG Network Monitor

PRTG is the all-inclusive monitoring solution: comprehensive monitoring, an easy-to-use intuitive interface, and a state-of-the-art monitoring engine. It scales to networks of any size, from small offices to 70% of the Fortune 100. All of this comes in one license. PRTG assures the availability of network components, and measures traffic and usage. It saves costs by avoiding outages, optimizing connections, workload and quality, while saving time and controlling service level agreements (SLAs).


PRTG Network Monitor Features

  • Bandwidth Monitoring
  • Baseline Manager
  • Diagnostic Tools
  • Internet Usage Monitoring
  • IP Address Monitoring
  • Real Time Analytics
  • Resource Management
  • Server Monitoring
  • SLA Monitoring
  • Uptime Monitoring
  • Web Traffic Reporting

PRTG Network Monitor Reviews Recently Reviewed!

Monitoring ATM network with PRTG

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am monitoring 100 remote terminals via pings, while monitoring hardwares on our server rooms, which includes servers, layer 3 core switches, routers, Hardware Security Modules, PDUs, UPS and firewall....all without a flaw.

Cons: I guess the ticketing would needs improvement as well as possible linking to an inventory system...and needs it to be ITIL compliant

Simple but efficient monitoring tool

Jun 07, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: ease of use, very simple but effective interface. ability to add different sensors to meet our needs. ability to adjust settings for your company needs.

Cons: haven't really ran into many things that we would want different. maybe some built in links on warnings to websites would be an nice feature but not a necessity.

Great network monitoring for half the price

May 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Has most features those big enterprise software have such as solar winds at half the price.

You pay for the amount of sensors you use and not devices

Cons: The web interface is superb but the desktop client is a bit buggy and no where nearly as good as the web client.

Overall: We save a lot of money using PRTG because they are very affordable compared to other monitoring tools out there and they are still considered enterprise level software

great network monitor but...

Feb 07, 2017
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: This software is very good and useful, but sometimes it suddenly shut down, I think you have to look at this problem, without this it is very helpful, thanx)

Vendor Response

by Paessler on February 15, 2017

Thanks for the review Rahman! PRTG shouldn't be crashing at all -- this is definitely not normal behavior (and we apologize!). Could you please send a "support bundle" to our tech support team so they can help? You can send a support bundle easily from inside the software, under Setup / Contact Support. This automatically attaches a screenshot and log files to your question.

Missing Maps, Monitos and much more :-(

Dec 07, 2016
2/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Price, only.

Cons: Missing many cool features like others have.

Overall: Good price, but with weird support and missing a lot of features, like MAP customization, Dependencies, APM, NTA, etc.

Recommendations to other buyers: need to be better

Vendor Response

by Paessler on December 07, 2016

Hi Vini, We¿re sorry you weren¿t able to find many of the features you were looking for. Would you like to be contacted by our presales or support teams? They can show you where to find the ¿missing¿ features such as mapping, custom maps, custom monitors, dependencies, application monitoring and netflow monitoring, all of which are included with PRTG.

Solves our monitoring needs

Nov 06, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to use without getting too technical when you start of, and lets you ramp up and dig deeper as you go. Covers lots of different scenarios, good visualizations, good performance, good features are getting added as we go.

Cons: Windows based, and sometimes it's awkward to manage lots of linux machines with it - especially when the monitoring requires scripts to run on the remote machines.

Overall: We manage lots of machines with PRTG, it helps us focus on the important stuff that's going on. Covers divers needs.

Recommendations to other buyers: Any monitoring software is part of a monitoring process that needs to be in place. It's very important to keep improving the monitoring as the software develops, and keep the rate of false alarms very low.

PRTG, great network monitor when it isn't crashing or glitching

Oct 10, 2016
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: easy to set up, has good potential

Cons: Crashes and is glitchy, could use some work.

Overall: The software is very easy to set up, which is a plus. But for some reason it keeps giving faults reports, and sometimes would randomly crash. Tested on multiple devices. Has potential to be great though.

Vendor Response

by Paessler on October 13, 2016

We're really sorry that PRTG isn't running smoothly for you. Most crashes are related to hardware or operating system configurations -- would you be willing to open a support ticket with our support team, so they can check your logs for you? The logs would also help them debug any false positives you are getting. We'd be happy to help get PRTG running for you.

That really made my Day!

Apr 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Value for Money

Comments: First of all: Actually (April 2016) the product is free for up to 100 Sensors! I was searching for an easy solution to monitor the internetconnection of one of my customers from outside. They sporadically experienced strange bandwidth problems and the cable provider didn't solve the problem within months. So while searching for an easy to install and use monitoring (simple ping) solution I found PRTG from Paessler in Nuremberg. I 've heard of it before as the Windows based alternative to Nagios. What can I say: I expected a solid Dice Game and ended up in Las Vegas! Installed withing minutes on a small Celeron machine running Windows 7. This runs the core Server and the Probe. You create Groups within the Windows (or Browserbased) Desktop. Within those Groups you create Devices and Sensors (Ping, HTTP, FTP, NTP, SIP, SMTP, SNMP Switch Traffic, ... and I'd say hundreds of others) at Locations you can define and are shown on a map. A configurable HTTPS allows secure Browser and mobile APP access. I use the one for my Windows phone that shows me my favorite (customer) Sensors directly. Automatically scan your Network (that might create a lot of Devices and Sensors, especially when you are using SNMP ready Switches, but don't worry, just pause them before you run out of your licenses). Monitor Switch Traffic if you wonder how long the Windows 10 updates disturb your other Machines. You can install remote Probes in other networks to monitor them and still collect all data on one central monitoring server. PS: In the end, the cable provider changed the modem after I sent them several times very clear screenshots from PRTG where you could see the 1800 ms echos all three weeks instead of 32 ms the rest of the time.

Pros: Very good structure and overview of your devices and systems load, usage, availability and traffic Easy install and use. No deep knowledge of MIB, RMON, LINUX or SNMP necessary Free for small environments Very Flexible (google 'prtg netatmo' for an impression :) Be aware and informed about uprising problems (Mail, SMS, Mobile) You literally see what your users experience

Cons: Really! I have been thinking, but didn't find that much. Rather ... nothing? OK, one: you need a Windows system. That might be an issue for some.

Excellent Monitoring Product!

Dec 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: PRTG is a easy to use, intuitive program that is very straight forward to set-up yet provides significant value back to the IT Team with its vast monitoring and reporting capabilities

Paessler as an organisation is constantly updating PRTG to meet both the current upcoming needs of organisations with their extensive collection of available sensors, and if you require something specific, it is very easy to get it configured with the Custom Sensor options available.

They are also small enough to listen the feedback provided by customers to feed into future updates to the product via their wishlist.

Another important aspect of this solution is the prompt reliable support as well as a wealth of information in the Resource Centre and Knowledge Base.

Now that it comes as a Free Solution with 100 Included Sensors, there is no reason an SME Sized business cannot get basic device monitoring running in less time than it takes to make lunch.

Fell in love with it at first glance!

Oct 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've tried many SNMP monitoring tools, but PRTG beats them all ... at first glance! I currently monitor our data center and all customer servers using PRTG. We monitor our data center temp, internal temp of servers, load times and run times on our batteries, loads of Linux servers, bandwidth throughput on our switches ... I could go on and on. PRTG cluster with a remote server and their iphone remote app make this the absolute best monitoring solution available. I love PRTG!

Using PRTG for small medium business

Oct 06, 2015
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I have tried a few other monitoring software packages (Solarwinds, Manageengine and Spiceworks) but find PRTG far superior ¿ especially with the mobile probes.

I am using your program to monitor a small network at home (Free version ¿ up to 100 sensors). It includes several PC¿s, mobile devices, printers and other home devices (smart TVs etc) running through a Cisco router.

I am able to get very detailed DSL / interface and Netflow/SNMP and syslog stats from my Cisco as well as SNMP traffic stats from PC¿s and printers. I also have a packet sniffer running on a SPAN port on the Cisco.

At present I have approx. 80 sensors running (this is adequate for my needs) and find the detail and look of the software provided is excellent.

I work in IT and have promoted your software to many small businesses as it is so easy to integrate and give valuable information regarding local networks.

 

Best monitoring software for the money

Sep 02, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: When I was new to my job, I was tasked with finding a new monitoring software. After trying out about 4-5 options, it was clear that PRTG was the best choice. Since that time, I have consistently been very happy with my choice. It's extremely powerful, easy to setup and use and it just keeps getting better with every update. The mobile app is fantastic and they recently added mobile probes. For large enterprises or for people who have a specific need that PRTG can't do, there are possibly better solutions. But I would say that for 95% of companies, this is the software you want.

Makes my job easier

Aug 11, 2015
5/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Comments: It's extremely versatile, I've managed to configure it to monitor everything I need. I have some SQL sensors giving multichannel results, the graphs are amazing. The notification options are also great, I get email, SMS and Prowl alerts.
The only thing I think missing is the ability to silence "noisy" sensors. If a sensor keeps going down and comes back up repeatedly, I can only pause it and not get any results, or acknowledge it and it will alert next time it goes down. I'd like the sensor to continue recording results, just not send me alerts too often, maybe a "don't send alerts for the next X hours" option.

Vendor Response

by Paessler on August 12, 2015

Dear Dave, Thank you for your detailed review and the feedback you have provided. In regard to turning off alerts, please have a look at this Knowledge Baser article, in which the situation you mentioned is discussed: http://kb.paessler.com/en/topic/52303-disable-notifications-without-pausing-a-sensor Kind regards, Florian

PRTG is a great and easy to use monitoring tool

Aug 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: PRTG combines lots of sensors and information for nearly every device and purpose with an easy to use interface. We are using the software in a small environment and it is helping us, to keep track of important services and the health of our hard- and software.

With push notifications to a mobile phone and/or e-mail notifications we never miss an error or a problem. We are even using PRTG to get notified, if a printer runs out of paper. The software is easy to set up and to use as well. It is nicely customizable and perfectly suits our needs. A helpful knowledge base and manuals are a good support as well.

Fast and Easy to use

Aug 05, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Very fast deployment, easy to use

Amazingly simple monitoring solution

Aug 05, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: A leap above most products I've reviewed, and very reasonable pricing makes this a business must.

I would like to work for PRTG

Jun 17, 2015
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: ... but haven't a chance so far

Best & affordable Monitoring Product

Jun 16, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Very complete product, with everything you need to monitor every server, network component and piece of software you have.
SNMP, WMI, SSH, Powershell, Netflow etc etc. All included.
Been using it for 7 years now and the product improvements are spectucular.

Playing a different game than the rest of the "competition"

Jun 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've been using PRTG for over a year now and have never looked back. Their user interface is amazing, their support is second to none, and their product is as fast as lightning.

We are monitoring about 20000 items on 1500 devices at over 100 different locations. The system hums along keeping watch over all of our critical systems without skipping a beat.

Easy to install/use & good support!

Jun 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are now monitoring our Network with PRTG from Paessler. We have compared 15 different Network Monitoring Tools, but PRTG fits the best in the company.

Over 1000 sensors are now being monitored. If somethings wrong we get notified by SMS/Mail.

Very good support, much documentation, very easy to use!!

Excellent example of German engineering at it's finest

May 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The best network and systems monitoring software on the market. Turnkey deployment with unparallelled ease of use while offering advanced technical features.

PRTG is the best piece of code running in our datacenter.

May 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: PRTG has been a blessing. I cannot see how we could have grown in complexity like we have without it. Comparable product seem to be MUCH more work, sometime a lot more expensive, and they don't really give anything more back.

Support response has been INSANELY good. Twitter, email, tickets. Response is almost instant, and problems solved or new features implemented(!!) fast.

I have raised two issues that come to mind. Thinking PRTG was lacking in features. Turns out I just didn't know how to configure it (which was in both cases pretty obvious).

The Android/iOS apps have grown a lot since we started using it. Now we have stopped sending texts and rely only on the apps, which work flawlessly now with pull-notification. (Note: Push had some issues, we're still holding off on that.)

I'd consider changing jobs if we dropped PRTG. Its. that. good.

Great product and possibilities

May 07, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Overall not much to complain about, the only thing in my experience that could use some working on is the dashboard designer, that's not really intuitive.

Excellent solution to monitor the Network devices and bandwidth utilization

Apr 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We use PRTG Network monitor for our Network infrastructure monitoring and I recommend PRTG for Network Engineers who will spend most of the time on NAGIOS/CACTI.

It is less expensive and user friendly.

All u need

Mar 31, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: From day one this product have helped me in my work. I have a long way still to learn more about it, but still I have not found anything this product could not cover.

Great experience

Mar 31, 2015
5/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Comments: Great software for monitoring servers, probably the best out there but it could be so much better. There are hundreds of important sensor types that could be added. Maybe something like a public sensor types ideas box could be created.

Missing the posibility to actually sell monitoring services to customers based on PRTG.

Vendor Response

by Paessler on April 02, 2015

Thank you very much for your review and feedback. You can send feature and/or sensor requests to support@paessler.com anytime¿we will evaluate them, prioritize and add them to the wishlist.

Wonderful Monitoring Tool

Jan 19, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros: Easely and highly configurable tool. No Agents Needed. Cool ways to alert. Maps Designer.
Cons: PRTG Server must be installed on Windows Server.
Overall: PRTG is a wonderful tool that allow you, to be aware of everything happens in the IT elements of the company. From services, to individual component such servers or even printers.

Simplification of our monitoring needs.

Jan 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: PRTG has been a great find for our IT dept. Previously we used upto 3 products to monitor our IT Infrastructure, now we just use PRTG.
From being able to view AV status, disk, cpu and bandwidth etc, we have true transparency of our whole infrastructure at a glance and also the GUI in which we know what areas of our network need attention at a quick glance.

great!

Jan 16, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: PRTG is an awesome and must have tool for any serious business.

Easy

Nov 23, 2014
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Easy to learn and setup.

Best and most flexible network monitoring software.

Nov 22, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using prtg for over 4 years now. I love it, I can't monitor two much. At first I thought I would just be done setting up PRTG. Your never done adding sensors to PRTG. You always are thinking of more ways to monitor more stuff.

Better than Nagios

Nov 21, 2014
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have used Nagios in various versions for 10+ years. While it met my needs, it did half a steep learning curve plus the need to know Linux. Last year, I wanted to expand my monitoring needs to the entire company and the rest of my technical support team. None had any Linux knowledge and so began my search for a suitable Windows based solution. PRTG quickly jumped to the top of the list as I evaluated the contenders. PRTG provides all of the functionality that we needed in our company. Very simple to implement and understandable by all. I was quickly able to add a custom notification system in addition to the traditional email alerts.
Well done.

IT mgr.

Nov 21, 2014
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: pros: easy to get started on comprehensive monitoring of every aspect of the network
cons: wish i had more sensors and there needs to be a "night mode" where it's darker color scheme for events like LAN parties, clubs, restaurants, theme parks, etc. For mobile app for batter saving as well.

Overall: amazing network monitoring software that's near flawless! 1 year and counting of very smooth operations!!!

Most compact , feature rich and affordable monitoring tool

Nov 04, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This is a review of PRTG version 14. As far as network monitoring and analysis, I cannot think of a more intuitive and flexible product on the market today. Where PRTG shines is in its speed and compact design. The latest interface is ideal for complex networks and as useful for simple networks. Initially, I had a negative reaction to the idea of the sensor based license approach. Once I deployed PRTG on the network, the sensor model makes perfect sense. For the amount of sensors that I used and the included features, the cost of PRTG is over 80% lower than other software suites that claim to have similar features. I am not an employee of PRTG, I am just a very satisfied user. If you are a sysadmin or netadmin and have been struggling to find the ideal monitoring tool, I urge you to give PRTG a try. The trial is free. You will not regret it. I just wish someone had told me about this application a few years ago.

left solar winds for this

Oct 09, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have not found any thing I can not monitor with the custom sensor app

it's really awesome for >small busines companies

Jun 17, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: i tested your product and now using it, it's really awesome for
>small busines companies, because I have only 3 physical and 4 virtual
>servers(all of them are LinuxOS), so i need only 9 sensors for
>monitoring all services, so the easiest way to do that was your PRTG
>software, i know that it is free for 10 sensors.

PRTG allowed us to know about problems before our customers even notice.

Apr 28, 2014
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Realtime, live and accurate insight in servers, services, network resources and applications had been a wish for years: monitoring is a must for us. Thanks to PRTG (first implementation within hours) we now have realtime insight, monitoring and status-reports. This allows us to fix problems before they become a problem for our customers, and review the cause of problems after they happened.

We <3 PRTG for the simplicity and tons of great features!

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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