---
title: "PRTG Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is PRTG the right IoT Analytics solution for you? Explore 256 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/"
page_type: "reviews"
language: "en"
---

PRTG

4.6 (256)

[View alternatives](https://www.capterra.com/p/21581/PRTG-Network-Monitor/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 16th, 2026

# Reviews of PRTG

Ease of use

4.4

Customer Service

4.2

## Pros and Cons in Reviews

RA

Randy A

Sr. Systems AnalystEntertainment, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Tracking local network devices at an event, and with notifications when something is offline have greatly helped to reduce the stress of keeping an eye on device uptime.“

October 9, 2024

Rabindra k

Network Security EngineerComputer & Network Security, 51 - 200 employeesUsed the software for: 1-2 years.

“The UI, while functional, feels a bit dated compared to some newer monitoring tools; it takes some getting used to“

December 16, 2025

Joe D

Senior System EngineerBanking, 51 - 200 employeesUsed the software for: 6-12 months.

“It offers the service for free to 100 sensors, which also makes this a great product if you are in a small-medium business company. “

December 10, 2025

MR

Mathieu R

Programmeur JouabilitéGambling & Casinos, 5,001 - 10,000 employeesUsed the software for: 1-2 years.

“The interface can feel overloaded with information at times, which may be overwhelming for new users.“

November 28, 2025

James P

IT OperationsRetail, 51 - 200 employeesUsed the software for: More than 2 years.

“The fact they still provide a free version for smaller networks is great.“

April 27, 2026

SG

Stephen G

IT ManagerUtilities, 51 - 200 employeesUsed the software for: More than 2 years.

“If you require anything not ready and provided then you will need to spend a lot of time learning and playing with the system.“

December 18, 2025

MR

Mathieu R

Programmeur JouabilitéGambling & Casinos, 5,001 - 10,000 employeesUsed the software for: 1-2 years.

“I appreciated how easy it was to track traffic and server load in real time, especially when diagnosing gameplay service issues.“

November 28, 2025

Rabindra k

Network Security EngineerComputer & Network Security, 51 - 200 employeesUsed the software for: 1-2 years.

“We hit some unexpected costs when scaling up our infrastructure.“

December 16, 2025

## Showing most helpful reviews

Showing 1-25 of 256 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Rabindra K.  
Network Security Engineer  
Computer & Network Security  
Used the software for: 1-2 years

### "Practical & Real Monitoring Tool"

December 16, 2025

4.0

Overall, PRTG has been a solid addition to our monitoring stack. It does what it promises gives us visibility into our network and infrastructure with reliable alerting. We've been using it for about 2 years now, and while it has some rough edges on the UI side and the costs add up, it's become an essential tool for our ops team.

Pros

The real game changer for me has been the intuitive dashboard. I can spot network issues at a glance without drowning in data. What I appreciate most is how easy it was to set up monitoring for our infrastructure without needing a PhD in networking. The alerting system is solid too; we actually get notified when something matters, not constant false alarms.

Cons

The licensing model can get expensive once you start monitoring more devices. We hit some unexpected costs when scaling up our infrastructure. The UI, while functional, feels a bit dated compared to some newer monitoring tools; it takes some getting used to

Review Source

Response from Paessler GmbH

February 5, 2026

Dear Rabindra, Thank you for your detailed review and for being a valued user for the past two years! We're delighted that our intuitive dashboard and reliable alerting system have become essential tools for your operations team. Your feedback about the UI and your overall experience is greatly appreciated and helps us continue improving our monitoring solution. Your Paessler Team

MP

Mike P.  
Network Admin  
Hospital & Health Care  
Used the software for: I used a free trial

### "PRTG is a Great Tool"

November 3, 2025

5.0

I have used this for years in many different environments and situations. I am just a fan of the networking monitoring and alerts.

Pros

The Free version gives you 100 sensors to start with. That is more than enough to test the software out and can give you the full dive of the product.

Cons

A bit of a learning cursive at first form what I remember, but they do have the auto discovery for a device. That can help you figure out what you want to be monitoring.

Alternatives considered

[WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)

Reason for choosing PRTG

Take away pricing difference, i am not sure what that looks like. They are very similar products.

Review Source

Response from Paessler GmbH

November 7, 2025

Dear Mike, Thank you for being a loyal user over the years and for appreciating our networking monitoring capabilities! We're glad that our free version provided you with a comprehensive way to explore our solution before making a decision. Your continued trust in our software across different environments means a great deal to us. Your Paessler Team

KL

Kale L.  
Network Admin  
Information Technology and Services  
Used the software for: 1-2 years

### "Comprehensive but overwhelming tool."

May 12, 2025

3.0

To be fair, this app was setup by my predecessor and some of the problems may have just been configuration choices he made. But the complexity of it, the number of probes was overwhelming. It does a good job of alerting, but when there is so much, it tends to overwhelm to the point of ignoring it. So trying to go thru and pare it down is not easy. Might be worth scrapping it and starting over.

Pros

It is a comprehensive solution. Monitoring, alerting, scheduling, it has most everything needed in a monitoring solution.

Cons

The complexity. So many probes all for the same machine. The growth of the database was also difficult to handle.

Review Source

Response from Paessler GmbH

May 21, 2025

Dear Kale, Thank you for sharing your honest feedback about our monitoring solution. We understand how the comprehensive nature of our product can sometimes feel overwhelming, especially when inheriting a configuration from someone else. We're continuously working to improve the user experience and make configuration management more intuitive while maintaining the powerful monitoring capabilities our customers rely on. Your Paessler Team

VR

Verified Reviewer  
IT Operations  
Retail  
Used the software for: 2+ years

### "Reliably and robust network monitoring"

April 27, 2026

4.0

We have been using it for over 15 years and it has reliably reported metrics and alerts. The fact they still provide a free version for smaller networks is great.

Pros

It's ease of you and ability to support almost any network device. Lots of customisation to suit most devices. The alerting feature is the standard for network monitoring.

Cons

It can look a bit dated at times and miss the flashy, impressiveness of Grafana. It also could do with supporting the big cloud providers more like Azure.

Review Source

Response from Paessler GmbH

June 2, 2026

Thank you for your loyalty and for being with us for over 15 years — that truly means a lot to us! We are glad to hear that our alerting features and device support have been serving you reliably. Regarding native cloud monitoring, we encourage you to check out the PRTG Sensor Hub at https://www.paessler.com/sensor-hub, where you can find additional sensors, templates, and scripts to extend your monitoring capabilities. Your Paessler Team

Joe D.  
Senior System Engineer  
Banking  
Used the software for: 6-12 months

### "Free, Easy-to-Use - what is there to complain about?"

December 10, 2025

5.0

Highly recommend it if you are looking for something cost efficient and something easy to build and maintain.

Pros

We been using PRTG for almost a year now. We enjoy that it is real-time monitoring and it alerts us using via SMS and email. We also implement the software in a cluster, so that there is no downtime. It offers the service for free to 100 sensors, which also makes this a great product if you are in a small-medium business company. It is easy to setup and use and within a few minutes you would have a functional alerting system.

Cons

I don't think I have anything to complain about if they are offering this for free. Creating maps takes some time, if they offer some built-in templates, I believe it would make it even better. But besides that, this is free - I can't complain about it.

Review Source

Response from Paessler GmbH

February 5, 2026

Dear Joe, Thank you for your wonderful review and recommendation! We're thrilled that PRTG has been serving your needs well and that you appreciate the ease of setup and real-time alerting capabilities. Your feedback about map templates is valuable, and we're glad you're getting great value from our software. Your Paessler Team

NH

Neal H.  
Systems Engineer  
Education Management  
Used the software for: 2+ years

### "Good for what it does, reliable."

January 21, 2026

4.0

Pros

Easy to use, does exactly what we want in terms of showing network event alerts as soon as they happen, allowing us to react without a steep learning curve. The customization for network maps and the likes seem very limited but otherwise a great product.

Cons

The licensing structure recently changed to a subscription based one that we can no longer afford, or at least made us look at similar alternatives that offer more features for the same price point.

Review Source

Response from Paessler GmbH

February 5, 2026

Dear Neal, Thank you for your feedback and for recognizing the ease of use and real-time alerting capabilities of our solution! Our subscription model ensures continuous access to updates, new features, and security improvements without the need for expensive upgrade purchases. We appreciate you sharing your experience with us. Your Paessler Team

SG

Stephen G.  
IT Manager  
Utilities  
Used the software for: 2+ years

### "Does as much as you need"

December 18, 2025

4.0

It does exactly what we need. Provides dashboards and monitoring for our core systems. There is a lot of customization available.

Pros

Great dashboards that helps teams monitor alerts and security. A huge amount is ready out of the tin.

Cons

If you require anything not ready and provided then you will need to spend a lot of time learning and playing with the system.

Review Source

Response from Paessler GmbH

February 5, 2026

Dear Stephen, Thank you for your feedback and for recognizing the value of our dashboards and out-of-the-box monitoring capabilities! We're pleased that our solution is meeting your core monitoring needs. We appreciate your honest assessment and are glad the customization options are there when you need them. Your Paessler Team

MR

Mathieu R.  
Programmeur Jouabilité  
Gambling & Casinos  
Used the software for: 1-2 years

### "PRTG is a powerful network monitor."

November 28, 2025

5.0

Pros

PRTG made network monitoring straightforward. I appreciated how easy it was to track traffic and server load in real time, especially when diagnosing gameplay service issues. The sensor system is flexible and powerful.

Cons

The interface can feel overloaded with information at times, which may be overwhelming for new users. After some customization, it becomes much easier to read.

Review Source

Response from Paessler GmbH

February 5, 2026

Dear Mathieu, Thank you for your positive feedback and for highlighting the flexibility of PRTG! We're glad that our real-time tracking capabilities helped you diagnose service issues effectively. Your input about the interface is valuable as we continue refining the user experience. Your Paessler Team

SM

Steven M.  
IT  
Building Materials  
Used the software for: 1-2 years

### "Excellent network monitoring"

March 13, 2025

5.0

Pros

Support for large amount of different devices to monitor

Cons

The user interface could be modernised to make it look more visually appealing

Review Source

Response from Paessler GmbH

May 21, 2025

Dear Steven, Thank you for your positive feedback about our monitoring solution! We're pleased you appreciate the wide range of device support our product offers for comprehensive network monitoring. We're continuously working on enhancing our user interface to improve both functionality and visual appeal. Your Paessler Team

MK

Michal K.  
IT Engineer  
Education Management  
Used the software for: I used a free trial

### "Good monitoring software"

January 17, 2026

3.0

Pros

I was only testing this tool, it surprised me with the amount of sensors I could set up. Free sensors can get you test this tool before buying.

Cons

Unfortunately free versions supports only 100 sensors. It was not intuitive to set them up. I had to use a lot of time to learn it.

Review Source

Response from Paessler GmbH

February 5, 2026

Dear Michal, Thank you for taking the time to test our monitoring solution and sharing your experience! We're glad that the free version allowed you to explore the capabilities before making a decision. Your feedback about the setup process helps us understand where we can improve the user experience. Your Paessler Team

UZ

Uriel Z.  
Sr Systems Engineer  
Security and Investigations  
Used the software for: 2+ years

### "PRTG networking devices monitor"

November 20, 2024

4.0

It is a really good network device monitor tool, we used for internal purposses and also to present to our clients their monitor devices

Pros

It is a really good agentless tool to present monitor graphics of our network devices.

Cons

All seems good so far for us we have used it for around 3 years now.

Review Source

Response from Paessler GmbH

December 11, 2024

Dear Uriel, Thank you for your wonderful feedback! We're glad to hear PRTG has been a reliable solution for monitoring your network over the past three years. We're here to ensure your continued monitoring success! Your Paessler Team

Gideon A.  
Information Security Analyst  
Banking  
Used the software for: 2+ years

### "PRTG Network Monitor"

May 30, 2023

4.0

Pros

Comprehensive Monitoring Features: PRTG Network Monitor includes a variety of monitoring features, such as bandwidth monitoring, device health monitoring, server monitoring, application monitoring, and more. It supports a number of protocols and technologies, enabling businesses to keep an eye on many facets of their network infrastructure and gain visibility into its performance, availability, and resource usage.Alerting and Notifications: PRTG Network Monitor offers customizable alerting and notification features to promptly inform IT teams about critical network events or performance issues. It supports various alerting methods such as email notifications, SMS, push notifications, and more. Users can define thresholds and conditions to trigger alerts and ensure timely response to network incidents.

Cons

Interface Customization Limitations: While PRTG Network Monitor provides customizable dashboards and reports, some users may find limitations in terms of design flexibility and customization options. Users with specific visual preferences or those requiring highly tailored reports may find the available customization options somewhat limited.

Review Source

Response from Paessler GmbH

June 29, 2023

Dear Gideon, Thank you for highlighting the comprehensive monitoring features and customizable alerting capabilities of PRTG. We designed our system to provide businesses with extensive visibility into their network infrastructure and enable timely responses to critical network events. We appreciate your feedback! Your Paessler Team

Jhon V.  
Master of Information Technology  
Telecommunications  
Used the software for: 2+ years

### "PRTG makes diagnostic work easier"

May 29, 2023

5.0

In the process of network management it is possible to encounter complex situations that are not noticeable to the naked eye which makes conventional systems not easily detected but cause significant operational havoc, for similar cases it is necessary to have tools to support the support team capable of seeing what is not easily detectable and PRTG is one of those reliable tools and high capacity monitoring and detection of anomalies, this coupled with a professional IT team ensures a network of high capacity and stability for end users.

Pros

Our level 1 support work is to timely detect those technical events that affect the network infrastructure and which are reflected in the reports created by users, some of these events went unnoticed to our sight because in the measurements (ping, traces) made to some of the strategic equipment provided results within the normal range, This demanded a lot of time in the detection of failures negatively affecting the SLA, when the pilot was made with PRTG and after several adjustments to the thresholds we were able to timely detect the variations which were not visible before, allowing us to recognize the beginning of a massive event; PRTG has very useful sensors that provide accurate metrics and with the help of protocols such as SNMP it is possible to communicate with remote equipment which facilitates our task.

Cons

I have been using the tool for several years and I can say that there is always something to learn from PRTG, the learning curve to get the most out of it is notorious, although we have had staff who have experience using it which is an important support in our work, however, there is ample information where some doubts are clarified in measurements or implementation of remote probes and the configuration of thresholds.

Review Source

Response from Paessler GmbH

June 29, 2023

Thank you for your detailed review. We appreciate your positive feedback on PRTG's ability to timely detect technical events and improve network infrastructure monitoring. We understand there may be a learning curve, but we're committed to providing support and addressing any doubts you have. Furthermore, we value your continued use of PRTG and encourage you to reach out to our support team for assistance. Your Paessler Team

Stephen B.  
Infrastructure Manager  
Computer Software  
Used the software for: 2+ years

### "The Pulse of your infrastructure "

April 26, 2022

5.0

As mentioned, once you know what you want to monitor, and put in the work of setting it up within PRTG, you'll have your finger on the pulse of your infrastructure. Over the years it has helped me track down failing disks, failing server power supplies as well as advance alerting of capacity issues within my infrastructure. This is in addition to ongoing tasks like monitoring OS updates across the Infrastructure. Where I've had to deal with support, even though I might not always get an answer I'd like, I've been happy with the services provided. The PRTG Roadmap is clear about the direction PRTG is being expanded in. My PRTG dashboard (Map) is the first thing I open in the morning.

Pros

\-Breadth of sensor types available. I can monitor almost everything in my infrastructure, from Azure to 365 to on prem, Server and network Hardware, Windows / linux services and OS data. -Very customisable in how the above is monitored and Alerted upon -Easy Creation of Dashboards and Libraries of particular sensor types, for instant visibility.

Cons

\-Some areas have yet to come to PRTG for example - Azure AKS monitoring, K8s monitoring. -Takes time to mould it into doing what you want (but once you've put in the work it is truly excellent) -Some parts of the GUI could have better multi editing capabilities for sensors.

Review Source

Response from Paessler GmbH

May 4, 2022

Dear Stephan, we're happy that you're happy! Thanks for leaving us a review! Cheers, Paessler AG

AM

Alejandro M.  
IT Support Engineer  
Telecommunications  
Used the software for: 2+ years

### "Thanks to PRTG, we have control over our IT resources."

July 22, 2023

4.0

PRTG is a powerful tool that greatly helps any IT team, by relying on protocols such as snmp and netflow among others, it allows to acquire very accurate traffic information in the different equipment with which it communicates, this gives an image of the current status of the equipment or service analyzed, thus ensuring immediate response to any eventuality occurred which sometimes represents losses of money for the organization.

Pros

The tool provides us with certain functionalities adaptable to our network topology in order to have 24/7 monitoring of each of the elements involved; being based on sensors we can configure the thresholds according to our metrics to detect alterations in these and once presented an abnormal event the tool with its great capacity of notifications allows the IT team to locate the root of the failure and make corrections in a timely manner, with this we have mitigated the impact on the SLA.

Cons

As a recommendation should be sized very well the amount of elements to monitor in order to make use of the appropriate license, once you have the corresponding sensors should be strategically located in the different nodes, servers or cloud services to have the measurements that your team requires, otherwise the tool is very customizable and adaptable to every need.

Review Source

Response from Paessler GmbH

August 23, 2023

Dear Alejandro, We're pleased that PRTG has given you control over your IT resources. It's great to hear how PRTG's customizable features, have helped your team ensure 24/7 monitoring and prompt problem resolution. Your recognition of PRTG's accurate traffic insights and its role in minimizing downtime and financial losses is greatly appreciated. Thank you for sharing your positive experience with us! Your Paessler Team

LEO

Luis Eduardo O.  
Analista de Infraestrutura  
Computer Hardware  
Used the software for: 1-2 years

### "Almost 2 Year with my favourite Monitoring Tool"

March 3, 2023

4.0

I've been training some new persons in our company to use PRTG, and they are using it like pros.It is a great tool to use, today we have more than 35 thousand sensors monitoring devices.

Pros

PRTG is an easy-to-use monitoring tool, it is easy to get going, To set up a monitoring environment is easy, just deploy a core server or a remote probe connected to the core server.The auto discovery is a great tool to get the monitoring of devices fast.

Cons

Sometimes the auto discovery tool affect the application performance.The Map Designer should be better with more options to personalize the maps.A Grafana extension should be implemented.

Review Source

Response from Paessler GmbH

March 9, 2023

Dear Luis Eduardo, Thank you for leaving us a review! We are happy that you are enjoying PRTG and we love hearing about how you are using it. If you would like to give us more feedback, why not become part of our PRTG Feedback Insiders. You can find all the information here: https://go.paessler.com/prtg-feedback-insiders Your Paessler Team

RD

Rafael D.  
Automation Specialist  
Utilities  
Used the software for: 2+ years

### "The best SNMP monitoring software for complex networks"

April 8, 2024

5.0

PRTG is a popular network monitoring tool known for its ease of use and comprehensive monitoring capabilities. I appreciate its intuitive interface, ability to monitor a wide range of devices, and customizable alerting system. This centralized view of network health allows for swift issue identification and resolution.

Pros

PRTG is known for its user-friendly interface and simple setup process, even for those without extensive IT experience.

Cons

The functionality I like least in PRTG is the map creation feature.

Reason for choosing PRTG

We have already installed this tool in our company, and our employees are familiar with it

Review Source

Response from Paessler GmbH

April 29, 2024

Dear Rafael, We're thrilled to hear that you find PRTG user-friendly and easy to set up, even for non-technical users! While we're sorry to hear that the map creation feature didn't meet your expectations, we're glad you appreciate the intuitive interface. Your Paessler Team

IC

Isaac C.  
Systems Administrator  
Logistics and Supply Chain  
Used the software for: 2+ years

### "A great product if you just need a simple and free monitor or Enteprise Leve one"

December 15, 2023

5.0

I currently use the free product where I work now, but in the past have used the enterprise product for a larger oragnization.

Pros

There are a lot of different things you can monitor, prebuilt templates and even custom things that you can build. Having a free product helps a lot to see if it's what you need in your environment.

Cons

I wish AD logon integration was included in the free version instead of 1 shared account.

Reason for choosing PRTG

We chose this for simplicity, the abaility to run on Windows, and cost.

Review Source

Response from Paessler GmbH

March 14, 2024

Dear Isaac, Thank you for your feedback! We're thrilled to hear that you found our product versatile with its range of monitoring options and customizable features. We're committed to providing valuable tools for both individual and enterprise-level needs. Your Paessler Team

VR

Verified Reviewer  
Assistant Director IT  
Retail  
Used the software for: 6-12 months

### "Best for network bandwidth monitoring and analysis"

October 28, 2022

4.0

we used the application in capacity of bandwidth monitoring and network analysis and it was perfect, for small network with less than 20 links even free tool works fantastic, however if you need single software for all IT monitoring and management then then this may not be best one

Pros

accurate and in-depth network bandwidth analysis. with drill down option to detect and troubleshoot exact issues causing bandwidth utilization issues. solved many hidden issues after implementing this tool. powerful integration with any vendor.

Cons

apart from bandwidth monitoring and network analysis other features are not good enough. application is not complete as 1 stop solution for everything related to network and server monitoring, many features and not integrated with each other

Review Source

Response from Paessler GmbH

October 31, 2022

Thanks for sharing your review with us and the community! Your Paessler Team

MI

Mohamed I.  
Network Engineer  
Information Technology and Services  
Used the software for: I used a free trial

### "One of the most powerful infrastructure monitoring software"

May 29, 2022

4.0

A good experience and I recommend using it, as it is one of the most powerful network monitoring software, but the free version must be tried to ensure that it works in a manner commensurate with the network and the work environment.

Pros

The large number of monitoring operations on the servers and the availability of options to monitor and clarify cloud services in detail It is an integrated control panel and you can control the number of seconds and services of the machine And it divides them for you into categories such as the machines that are hosted on the ESXI and puts them in a separate group and so on. The interface is excellent, clear and fast, unlike some other programs It is characterized by its work on the local server without the need for a separate machine.

Cons

A little slow in the hardware check process Guidance messages cover some important buttons, which prevents them from being noticed. Some errors are not clear, such as when I ask to monitor the Memory and Hardisk, the error is not clear if it is in the Port or the Authentication process or even the Firewall, so I hope to detail the errors to facilitate their solution. There is no monitoring of Ping in the form of a list and the form of a tree, it is difficult to monitor all devices on one page.

Alternatives considered

[Network Performance Monitor](https://www.capterra.com/p/146805/Network-Performance-Monitor/)[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)

Review Source

Response from Paessler GmbH

June 8, 2022

Dear Mohamed, Thanks for sharing your review with us and the community! Have a look at our support section on our homepage. Here you will find many useful tips and tricks to help you get the most out of PRTG. Cheers, Paessler AG

JA

Julián A.  
Lead engineer monitoring and automation IT  
Financial Services  
Used the software for: 2+ years

### "Good tool for a fair price "

March 12, 2024

4.0

Pros

It is an easy to configure tool, the configuration process does not take more than 10 minutes and it is not necessary to install agents on all your servers.

Cons

Although they have a good knowledge base and related documentation, there is a lack of support for the customer who has purchased a license they should have more real time support by connecting through any tool and seeing the error without so much documentation or evidence that is sometimes required by other means and more support for configurations and troubleshooting or configuration.

Review Source

Response from Paessler GmbH

March 14, 2024

Dear Julián, Thanks for your feedback! We're glad you found our tool easy to configure, and appreciate your feedback on our knowledge base. We're constantly working to improve our support offerings and will consider your suggestions for future enhancements. Your Paessler Team

RR

RICHARD R.  
Head of Compliance and IT  
Telecommunications  
Used the software for: 2+ years

### "See what you cant"

March 8, 2024

5.0

Pros

Simple and easy to use interface makes network monitoring easy.

Cons

Some of the censors can be quite difficult to configure.

Review Source

Response from Paessler GmbH

March 14, 2024

Dear Richard, Thank you very much for your review! Check out our how-to guides and our YouTube channel to get the most out of PRTG. Your Paessler Team

JC

John C.  
Network Administrator  
Packaging and Containers  
Used the software for: 2+ years

### "Easy to use network monitor program"

May 31, 2022

5.0

I love this tool because it is so easy to setup. Very user friendly and free license with 100 nodes.

Pros

This is a very easy software to implement. It also provide 100 nodes for free license. You can implement it within 30 minutes.

Cons

The free license is limited to 100 nodes.

Alternatives considered

[SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)

Reason for choosing PRTG

PRTG is easier to use

Review Source

Response from Paessler GmbH

June 8, 2022

Dear John, Thank you for leaving us a review! Cheers, Paessler AG

TB

Tayfun B.  
Network Specialist  
Telecommunications  
Used the software for: 2+ years

### "It will be your most basic assistant for Network Monitoring."

December 3, 2021

5.0

When you want to monitor the network, it will be the most comprehensive tool among the available options.

Pros

You can monitor the different types of devices you use in detail with their own mib and oidlib files.

Cons

You need to get mib and oidlib files from open sources or device manufacturers. I expect the software to provide more support.

Reason for choosing PRTG

Ease of purchasing and installation, open source information support is better than other market products.

Review Source

Response from Paessler GmbH

January 19, 2022

Dear Tayfun, Thank you very much for your review! Do you know our free tool called MIB Importer? With this tool you can import MIB files (supplied by the vendor of your devices) and convert them into OID libraries (OIDLIB) for PRTG Network Monitor. Cheers, Paessler AG

mN

mesut N.  
network specialist  
Telecommunications  
Used the software for: 2+ years

### "The conveniences of PRTG"

May 9, 2022

5.0

Pros

With Prtg thresholds, we can see instant increases in traffic levels. In addition, by determining the threshold value for the CPU ram temperature values of the devices, more stable operation of the devices is ensured.

Cons

When we want to upload the MIB files of some devices, it is a bit of a hassle to add them through the server.

Review Source

Response from Paessler GmbH

May 13, 2022

Dear Mesut, Thank you very much for your review! Cheers, Paessler AG

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