# Page 2 | PRTG Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is PRTG the right Network Monitoring solution for you? Explore 254 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews --- PRTG 4.6 (254) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of PRTG ## Showing most helpful reviews Showing 26-50 of 254 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SM Steven M. IT Building Materials Used the software for: 1-2 years ### "Excellent network monitoring" March 13, 2025 5.0 Pros Support for large amount of different devices to monitor Cons The user interface could be modernised to make it look more visually appealing Review Source Response from Paessler GmbH May 21, 2025 Dear Steven, Thank you for your positive feedback about our monitoring solution! We're pleased you appreciate the wide range of device support our product offers for comprehensive network monitoring. We're continuously working on enhancing our user interface to improve both functionality and visual appeal. Your Paessler Team DP Daniel P. IT-Leiter Wholesale Used the software for: 2+ years ### "Nahezu perfektes Monitoring-Tool" January 13, 2025 5.0 PRTG ist ein super Tool für die Visualisierung unserer Infrastruktur. Es arbeitet zuverlässig, schnell und bequem. Pros Einfachheit und Übersichtlichkeit, Einrichtung und Service Cons Sehr rechenintensiv und hohe Hardware-Anforderungen Switched from [Checkmk](https://www.capterra.com/p/181692/Check-MK/) Einfachheit der Einrichtung und Performance Review Source Response from Paessler GmbH March 3, 2025 Dear Daniel, Thank you for your feedback! We're pleased that you find our monitoring solution to be a great way to visualize your infrastructure in a simple and clear way. We are constantly working to improve performance while maintaining the reliability and ease of use that our customers value. Your Paessler Team RA Randy A. Sr. Systems Analyst Entertainment Used the software for: 2+ years ### "PRTG helps to keep an eye on a real-time network in use for an event" October 9, 2024 4.0 Tracking local network devices at an event, and with notifications when something is offline have greatly helped to reduce the stress of keeping an eye on device uptime. a local overview of the network has been a great tool Pros there's a lot to it, as such, it covers alot of ground. I'm sure there are templates and possibly scripting that I haven't explored or discovered, but what I have used for monitoring remote events has worked really well. Cons there's a bit of learning curve, and as time permits, I hope to eventually get to dig into it. An intro at maybe a simpler level would be nice, with maybe an incentive track to learn more in-depth usage Review Source Response from Paessler GmbH October 28, 2024 Dear Randy, Thank you for your feedback! We appreciate your insights on the learning curve and your suggestions for simplifying the onboarding process. We're glad to hear that PRTG has helped enhance your network monitoring during an event. Your Paessler Team UZ Uriel Z. Sr Systems Engineer Security and Investigations Used the software for: 2+ years ### "PRTG networking devices monitor" November 20, 2024 4.0 It is a really good network device monitor tool, we used for internal purposses and also to present to our clients their monitor devices Pros It is a really good agentless tool to present monitor graphics of our network devices. Cons All seems good so far for us we have used it for around 3 years now. Review Source Response from Paessler GmbH December 11, 2024 Dear Uriel, Thank you for your wonderful feedback! We're glad to hear PRTG has been a reliable solution for monitoring your network over the past three years. We're here to ensure your continued monitoring success! Your Paessler Team MR Markus R. Development lead Civil Engineering Used the software for: 1-2 years ### "Reliable partner for IT Monitoring" October 2, 2024 4.0 Good reliable and stable partner for IT monitoring. We have been using it for years now. Pros Wide range of available sensors. Easy setup. Cons No probes for linux systems - although it is still possible to monitor linux devices. Review Source Response from Paessler GmbH October 15, 2024 Dear Benedict, Thank you very much for your review of PRTG. We're thrilled that you find PRTG easy to use and that it effectively monitors your network. We are happy we made your job easier. Best, Your Paessler Team AM Amgad M. CISO Information Technology and Services Used the software for: 1-2 years ### "Proactive Network Management Made Easy" August 19, 2024 5.0 The overview that PRTG provides about network health and performance is incredibly important in detecting and resolving a possible security threat at its quickest. This proactive approach reduces our downtime a great deal and increases our overall security posture. Pros PRTG really excels at providing detailed network visibility. Customizable dashboards and real-time alerting enable strong security. The way this integrates with other existing systems, with deep reporting, makes my proactive management of risk much easier. Cons While PRTG is feature-rich, the initial setup may be a little time-consuming. It would be nice if there were more streamlined configuration options for quicker deployment. Review Source Response from Paessler GmbH September 13, 2024 Dear Amgad, Thank you very much for your detailed feedback on PRTG. We're glad to hear that you find it easy to visualize your network and devices and find our reporting easy to use and highly effective. It's great to know we are making your job easier. Best, Your Paessler Team BH Benedict H. Leiter IT Cosmetics Used the software for: 2+ years ### "Sehr gute, einfach zu bedienende Monitoring Lösung" September 30, 2024 5.0 PRTG ist bei uns zur Überwachung der Netzwerk- und Serverinfrastruktur im Einsatz. Die Softwar bietet ein übersichtliches Dashboard mit dem Status aller überwachten Endpunkte. Für die meisten Endpunkte findet PRTG automatisch die passenden Sensoren und richtet diese automatisch ein. Pros Sehr einfacher Einstieg in das Monitoring mit sehr guter Sensorendatenbank und viel Informationen durch Community und Hersteller. Cons Wenn nicht richtig eingerichtet kann ein Postfach schnell mit Benachrichtigungen überschwemmt werden. Grundsätzlich jedoch kein Fehler der Software Review Source Response from Paessler GmbH October 2, 2024 Dear Benedict, Thank you very much for your review of PRTG. We're thrilled that you find PRTG easy to use and that it effectively monitors your network and server infrastructure. We are happy we made your job easier and support your companys' needs. Best, Your Paessler Team KP Krunal P. Cybersecurity Analyst Information Technology and Services Used the software for: 2+ years ### "PRTG Performance Review" September 12, 2024 4.0 Pros PRTG captures a big picture overview of an organization's entire infrastructure, the good and the bad which creates a reliable source for users who are seeking for monitoring purposes. Cons PRTG can benefit by having more alert settings in different situations or having the ability to pause on certain devices at the discretion of the user. Review Source Response from Paessler GmbH September 13, 2024 Dear Krunal, Thank you very much for your detailed feedback on PRTG. We're glad that you find it easy to use to monitor your IT infrastructure. We are happy we made your job easier and support your companys' needs. Best, Your Paessler Team LT Laura T. Marketing - Designer Computer Software Used the software for: 6-12 months ### "PRTG makes monitoring my network a breeze, keeping me informed and able to fix issues quickly." September 26, 2024 3.0 Pros The customizable dashboards and alerts make staying on top of my network's health a cinch. Cons The learning curve was a bit steep at first, and I wish there were more pre-built sensor options. Review Source Response from Paessler GmbH October 1, 2024 Dear Laura, Thank you very much for your feedback about PRTG. We're glad that you find the dashboards and alerts helpful in your daily business. We are constantly working on developing pre-built sensors. Hopefully one of the upcoming sensors will fulfill your needs. Thanks for your review. Best, Your Paessler Team JN Juan N. IT Director Medical Devices Used the software for: 2+ years ### "Affordable and Reliable" July 15, 2024 5.0 Pros the affordability of PRTG was the most important for us Cons the fact that it runs on windows alone is the only issue we have Review Source Response from Paessler GmbH September 13, 2024 Dear Juan, Thank you very much for your detailed feedback on PRTG. We're glad to hear that you are enjoying the affordability of PRTG. As you mentioned, the central PRTG server can only be installed on a Windows server. But, once you've installed the PRTG server, you can use the brand-new multi-platform probe (a remote probe type in PRTG) that also runs on Linux. With this probe, you can monitor and manage your complete IT infrastructure from your Linux system. I hope this helps. Best, Your Paessler Team GH Guillermo H. mamagement Apparel & Fashion Used the software for: Less than 6 months ### "PRTG keeps my network in check, no more surprises!" October 20, 2024 5.0 Pros Easy to set up, comprehensive monitoring, saves time. Cons Interface is a bit overwhelming, occasional false alarms. Review Source Response from Paessler GmbH October 28, 2024 Dear Guillermo, Thank you for sharing your experience! We are glad to hear that PRTG helps keep your network running smoothly. Your feedback about the interface and false alarms is valuable, and we appreciate your insights as we strive to enhance our product. Your Paessler Team JA Julian A. Directeur adjoint - DRI Education Management Used the software for: 2+ years ### "I like PRTG, always is working" March 11, 2024 4.0 Pros I used PRTG in several environnements accros my work, and every time the setup was faster. I used at home too, there is free licence that you can use. Cons When you use some sensors using a specifically SNMP string and a update arrive, your sensor can be down and you need to rebuild all the sensor again to make it work. Review Source Response from Paessler GmbH June 28, 2024 Dear Julian, Thank you very much for your positive feedback! We're glad to hear that PRTG has consistently met your expectations in different environments, including at home, where you can use the free license. Your Paessler Team MK Marcel K. IT-Administrator Hospital & Health Care Used the software for: 1-2 years ### "Netzwerk Überwachung & Überblick" June 18, 2024 5.0 Seit nun circa zwei Jahren wird PRTG in unserem Unternehmen genutzt. Die Verwaltung, das hinzufügen von neuen Geräten, als auch Einrichtung von Überwachungsgruppen ist sehr einfach. Bisher hat PRTG bei allen Meldungen & Fehler sehr zuverlässig gemeldet. Pros \- Sehr Übersichtlich - PCs, Drucker, Server, Switche können einfach hinzugefügt werden - Überwachung sehr zuverlässig - Viele Sensoren, die Überwacht werden können - Ständig Up2Date dank Updates Cons \- Ticketsystem - Bei EPSON WF-Geräten werden die Wartungsboxen nicht überwacht Review Source Response from Paessler GmbH June 28, 2024 Dear Marcel, Thank you very much for your detailed feedback on PRTG. We're glad to hear that you find it easy to manage and reliable in monitoring different devices. It's great to know that it effectively supports your company's needs. Your Paessler Team AP Alvaro P. Technical Engineer Information Technology and Services Used the software for: 1-2 years ### "Control y visibilidad completo de los componentes de red y servidores." January 26, 2024 5.0 2 años implementando y mejorando PRTG me han demostrado que es una buena solucion facil de usar, y versatil. Pros Su facilidad de implementacion, y los dashboard personalizables que se pueden armar para presentarlos de cara al cliente. Cons Su servicio de soporte, si bien es de facil implementacion y mantenimiento, y extramandamente intuitivo, el servicio de soporte a veces tarda en responder. Switched from [Nagios Network Analyzer](https://www.capterra.com/p/152750/Nagios-Network-Analzyer/) facilidad de implementacion, y relacion calidad/precio. Review Source Response from Paessler GmbH June 13, 2024 Dear Alvaro, Thank you for your feedback, highlighting the ease of implementation and customizable dashboards. We appreciate your comment regarding support response times and are actively working to improve this aspect. Your Paessler Team HS Harjot S. Sr. Network and Security Administrator Non-Profit Organization Management Used the software for: 2+ years ### "Awesome product to use" April 15, 2024 5.0 Pros The monitoring system, dashboard, logs, patch management etc. I think I like all the features of PRTG. Cons I would say they should improve their Remote management system more. We cannot push the softwares directly from there. Alternatives considered [Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/) Reason for choosing PRTG PRTG was Ace in all the features it was providing and it was trusted platform in the market. Switched from [LogRhythm SIEM](https://www.capterra.com/p/172899/LogRhythm-Enterprise/) It was giving us much more functionality with same prices. Review Source Response from Paessler GmbH April 30, 2024 Dear Harjot, We're thrilled to hear you're enjoying PRTG. We're committed to providing a trusted platform with comprehensive features that meet your needs. Thank you for choosing PRTG! Your Paessler Team TW Tobias W. IT-Systemadministrator Computer Networking Used the software for: 2+ years ### "Review from me" March 12, 2024 5.0 My overall experience with the PRTG Network Monitor has been positive. The comprehensive monitoring capabilities allowed me to effectively monitor my network and identify potential issues early on. Pros User-friendly interface and easy configuration. Comprehensive monitoring capabilities for networks and systems. Flexibility in customizing alerts and notifications. Good scalability for small to large environments. Regular updates and good support from the manufacturer. Cons Potentially longer learning curve due to the variety of features. Review Source Response from Paessler GmbH June 13, 2024 Dear Tobias, Thanks for your positive feedback! We're happy to hear that you're pleased with the interface, monitoring features, and customization options. Your recognition of our scalability and support means a lot to us. Your Paessler Team CB Chad B. IT Coordinator Financial Services Used the software for: 2+ years ### "PRTG Network Monitor Review: Simplify Your Network Management" March 8, 2024 4.0 In terms of performance and reliability, PRTG generally receives positive feedback. Its distributed monitoring architecture helps ensure high availability and fault tolerance, contributing to a smooth and uninterrupted monitoring experience Pros One common positive aspect users highlight is the real-time insights provided by PRTG, which allow them to proactively identify and address network issues before they escalate. The ability to customize dashboards, reports, and alerts according to specific requirements is also highly appreciated. Cons While PRTG is known for its user-friendly interface, some find the initial learning curve steep, especially when configuring more advanced monitoring settings or integrating with third-party systems. Review Source Response from Paessler GmbH April 29, 2024 Dear Chad, Thank you for your positive feedback! We're glad to hear that you find PRTG's real-time insights valuable for proactive network management. Your Paessler Team Adam S. Service Desk Manager Hospital & Health Care Used the software for: 2+ years ### "PRTG Is a Great Tool for many Organizations" April 16, 2024 4.0 PRTG brings a lot of value to our organization and it works well to notify our Department immediately when something is down. We have a critical need for this. Some of the user interface and customization for alerts could be better though. Pros PRTG works on Mac or PC! I can set it up to alert me only on certain items in my org tree by priority, and it works 100% and I don't ever miss notifications. Cons Some alert settings could be more customizable or paused for a certain time period easier. The user interface could be setup a little cleaner and up to date. Review Source Response from Paessler GmbH April 29, 2024 Dear Adam, We're happy to hear that PRTG meets the critical needs of your organization by alerting you promptly on both Mac and PC. Your ability to prioritize alerts ensures that you never miss important notifications. We appreciate your feedback on UI and customization and will strive to improve these aspects for a better user experience. Your Paessler Team PD Patrick D. System Administration Automotive Used the software for: 2+ years ### "Great software for the price." April 17, 2024 5.0 Pros I like that it is great for smaller environments that don't have the necessity for bigger competitors - the GUI is good as well Cons It is lacking in customizable alerts that fit our particular needs but it suffices. Review Source Response from Paessler GmbH June 13, 2024 Dear Patrick, Thanks for your positive feedback! We're glad to hear that you find our software well suited for smaller environments and appreciate the user-friendly interface. Your Paessler Team MS Michael S. Senior Manager, Information Technology Information Technology and Services Used the software for: 2+ years ### "A well priced, well featured Network Monitor" March 8, 2024 5.0 Substance over spectacle is in our value system, and PRTG has always delivered on substance. Their updates have been rock solid over the last 10+ years and we’ve been able to effectively leverage PRTG to catch, alert, investigate, and address issues, bit pro- and reactively. Pros PRTG has allowed us to accurately monitor our network and systems as well as been the forefront of our notification system for 10+ years. There tool has been easily implemented in multiple environments and for multiple workloads for us. It has a good ability set, and has received modern updates as new technology has emerged. Cons The interface, while easy to evaluate on a limited environment, can become cluttered or larger than feasible for a quick dashboard-type view on larger environments. It provides good logs and graphs for deep dives, but can be seen as dated in it’s presentation compared to other options on the market. Alternatives considered [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) Reason for choosing PRTG Datadog is an interesting product and priced well, but ultimately it wasn’t enough ROI to invest in a switch. Review Source Response from Paessler GmbH March 14, 2024 Dear Michael, Thank you for leaving us a review. We appreciate your detailed review and your commitment to PRTG. While we prioritize functionality and reliability, we're committed to improving the user interface to scale to larger environments and provide a more intuitive experience. Your Paessler Team YG Yolanda G. CIO Automotive Used the software for: 2+ years ### "PRTG - a helping hand in monitoring devices" March 13, 2024 5.0 After the initial configuration setup the software pretty much finds what needs to be monitored and suggests ever sensor available. So, pretty easy. Pros It just took off all the manual work of checking equipments and let's me know when there's a problem. Cons Havng to remove the auto discovery sensors manually because my licence didin's allow for that many. Alternatives considered [Solarwinds Log Analyzer](https://www.capterra.com/p/228418/Log-Analyzer/) Reason for choosing PRTG Better price and simplicity of use. Other tools were more expensive and didn't add any value over PRTG. Review Source Response from Paessler GmbH March 25, 2024 Dear Yolanda, Thanks for your positive feedback! We're glad to hear that PRTG has streamlined your monitoring process and provided automated alerts for device issues. Our goal is to simplify setup and provide comprehensive monitoring options, so we're thrilled that you found it easy to configure and use. Your Paessler Team Balayo S. CLIENT PREMISES NETWORK SUPPORT Internet Used the software for: 6-12 months ### "BEST NETWORK MONITOR" March 13, 2024 5.0 Very great Experince especially for Network Monitoring and Tracking of the Different Network Devices and Sensors. Pros 1\. Easy Access and Management of a large number of Both LANs and WANs on just a single window. 2. On-premises installation for full control over the company's data, configuration & updates. 3. Free Version of the Software with most of the core network management tools with its limitation being that it offers only 10 Sensors. Cons Sensor Limitations: The Free Version of the Software is limited to only 10 sensors Review Source Response from Paessler GmbH March 14, 2024 Dear Balayo, Thank you for your positive review! We're thrilled to hear that you find our network monitor easy to use and appreciate its comprehensive features, including on-premises installation. Just a heads up, the free version actually comes with 100 sensors, not just 10. Your Paessler Team Gideon A. Information Security Analyst Banking Used the software for: 2+ years ### "PRTG Network Monitor" May 30, 2023 4.0 Pros Comprehensive Monitoring Features: PRTG Network Monitor includes a variety of monitoring features, such as bandwidth monitoring, device health monitoring, server monitoring, application monitoring, and more. It supports a number of protocols and technologies, enabling businesses to keep an eye on many facets of their network infrastructure and gain visibility into its performance, availability, and resource usage.Alerting and Notifications: PRTG Network Monitor offers customizable alerting and notification features to promptly inform IT teams about critical network events or performance issues. It supports various alerting methods such as email notifications, SMS, push notifications, and more. Users can define thresholds and conditions to trigger alerts and ensure timely response to network incidents. Cons Interface Customization Limitations: While PRTG Network Monitor provides customizable dashboards and reports, some users may find limitations in terms of design flexibility and customization options. Users with specific visual preferences or those requiring highly tailored reports may find the available customization options somewhat limited. Review Source Response from Paessler GmbH June 29, 2023 Dear Gideon, Thank you for highlighting the comprehensive monitoring features and customizable alerting capabilities of PRTG. We designed our system to provide businesses with extensive visibility into their network infrastructure and enable timely responses to critical network events. We appreciate your feedback! Your Paessler Team RB Rene B. IT System Engineer Chemicals Used the software for: 2+ years ### "Monitoring with some limits" January 13, 2024 4.0 overall we are pretty happy with this product. Pros I really like the scheduled scanning with templates for specific ip ranges, so that even new servers/devices/components directly are monitored without forgetting them to add. Also the possibility to write own sensors with Powershell or other languages is very good. Cons Batch management is poor in some places. if you want to manage multiple servers at once it is possible at some places but there are limitations so that some task are pretty repetative if you need to add batches, or you have to use workarounds. Switched from [Nagios Network Analyzer](https://www.capterra.com/p/152750/Nagios-Network-Analzyer/) The grouping for notifications in nagios was horrible. Review Source Response from Paessler GmbH March 14, 2024 Dear Rene, Thank you for your detailed feedback. We're glad you find the scheduled scanning and custom sensor features valuable. We'll take your comments on batch management into consideration. We appreciate your support and are committed to improving your experience with our product. Your Paessler Team Nicat B. Network and network security engineer Government Administration Used the software for: 2+ years ### "It is a pleasure to use" May 1, 2023 5.0 I have been working in this field for more than 5 years, and everyone knows that you have to monitor the established IT infrastructure at all times. There are many solutions like PRTG, but I prefer PRTG, which is chosen with both the convenience of the interface and a lot of features. It was very easy to set up and manage. And one of my favorite parts is that you can use licenses that are suitable for your environment, even if your environment grows in the future, there is no need to rebuild the license accordingly. I think the monitoring application is very important from the point of view of security and stability, and PRTG is the most suitable and convenient for me among these applications. Pros It was very easy to use in the first turn, moreover, it has sensors suitable for the desired device. Cons There are many network monitoring tools like PRTG, but PRTG had the most convenient and easy-to-use interface among them. It has many good features. I've been using PRTG for several years now and I'm very satisfied. There's nothing I don't like about it. Alternatives considered [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/) Reason for choosing PRTG Considering the prices and advantages, the most optimal choice was PRTG Review Source Response from Paessler GmbH June 29, 2023 Dear Nicat, Thank you for your positive review! We're thrilled to hear that PRTG's interface stands out as the most convenient and easy-to-use among other network monitoring tools. We're glad to have met your expectations and provided you with a satisfying experience over the years. Furthermore, we greatly appreciate your support and look forward to continuing to exceed your expectations in the future. Your Paessler Team Talk to a Capterra advisor for free and get results within 15 minutes.