# Page 5 | PRTG Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is PRTG the right Network Monitoring solution for you? Explore 254 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews --- PRTG 4.6 (254) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of PRTG ## Showing most helpful reviews Showing 101-125 of 254 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AA Ali A. aliakkaya91@outlook.com Telecommunications Used the software for: 2+ years ### "prtg monitoring tool" September 13, 2022 5.0 Thanks to the prtg product, I can monitor my network devices with snmp. With the e-mail notifications coming to my phone, I quickly get information from the devices or ports that are down and I can intervene. I realized that with prtg my job became easier. Pros With OID numbers, it can monitor the status of the hardware found on the device. It is informed by the determined threshold value. PRTG product can be easily managed due to its compatibility with all brands and devices. We monitor it by integrating it with the switch router access point devices we use. Cons I would like to make visual monitoring by creating the topologies of the sensors I created, this subject can be developed. There is nothing difficult about the product. It is also easy to integrate with our business processes. Review Source Response from Paessler GmbH September 15, 2022 Dear Ali, Thank you for leaving us a review! We are happy that you are enjoying PRTG and we love hearing about how you are using it. Cheers, Paessler AG LH Lars H. System Engineer Consumer Services Used the software for: 2+ years ### "Easy to install, configure, maintain and use monitoring System" March 11, 2024 5.0 Pros \- ease of use - ease of installation - ease of maintenance - Variation of integrated monitors and sensors - ability to install scripted and other manual monitors and sensors Cons there is not a lot I can wirte here, maybe sometime the lack of support by phone Reason for choosing PRTG the product demo showed straight away how easy to handle PRTG is. Review Source Response from Paessler GmbH March 14, 2024 Dear Lars, Thank you for your detailed feedback! We're pleased to hear that our monitoring system met your expectations with its ease of installation, configuration, and maintenance, as well as its wide range of built-in monitors and sensors that provide flexibility. Your Paessler Team RFA Richard Fortigate A. Snr Systems and Network Admin Education Management Used the software for: 2+ years ### "Very good network monitor" March 8, 2024 4.0 Very good monitoring. When i first set it up, it immediately found a defective fibre cable for me. Pros Realtime monitoring, easy to read display, handy events Cons The "unusual" traffic monitor is annoying and you can't turn it off. Reason for choosing PRTG Price/performance and reviews from other users Switched from [Network Performance Monitor](https://www.capterra.com/p/146805/Network-Performance-Monitor/) Much cheaper and better value for money. Review Source Response from Paessler GmbH March 14, 2024 Dear Richard, Thank you for leaving us a review! The unusual detection can be configured globally under Setup > Monitoring > Unusual Detection. Also, it can be disabled/enabled on device-, group-, probe- and root-level under Advanced Network Analysis > Unusual Detection. Your Paessler Team MYC Mohd Yusri C. Core Network Performance Telecommunications Used the software for: 2+ years ### "What i like most about Prtg" March 8, 2024 5.0 The best real time monitoring to monitor network health. Pros \-Realtime monitoring -Real alert notification via email & SMS Cons \-Cant compare day by day stat -Cant compare week by week Review Source Response from Paessler GmbH March 14, 2024 Dear Mohd Yusri, Thank you for highlighting what you value most about PRTG! We're happy to hear that our real-time monitoring and alerting system has been a valuable asset in maintaining the health and reliability of your network. Your Paessler Team KE Ken E. Network Manager Education Management Used the software for: 1-2 years ### "Best Monitoring Tool for the money " March 8, 2024 5.0 We have a very good experience with the Network Monitor and have recommended to some colleges. Pros The ease of setup and configuration and also how to get alerts in case of an issues. Cons More option can be added but overall, we are happy for what we were looking for. Switched from [SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/) Price and the functionality we were looking for. Review Source Response from Paessler GmbH March 14, 2024 Dear Ken, Thank you for your positive feedback! We're happy to hear that you found our monitoring tool easy to set up and configure, and that you appreciate the alert system for problem detection. Your Paessler Team AM Alpesh M. IT Director Information Technology and Services Used the software for: 2+ years ### "Monitoring" April 1, 2024 5.0 Pros Great monitoring functionality. Lots of options to monitor pretty much everything. Cons Lack of mfa for builtin accounts. Need to use 3rd party tools to use mfa. Review Source Response from Paessler GmbH April 29, 2024 Dear Alpesh, Thank you for your feedback! We're glad you like our monitoring features, which offer a wide range of options to meet your needs. We'll continue to enhance our features to provide you with great monitoring for all aspects of your system. Your Paessler Team JS James S. IT Consultant Information Technology and Services Used the software for: 2+ years ### "PRTG Network Monitor Review" March 8, 2024 5.0 Pros PRTG Monitor is a robust product that allows for our team to monitor networks, ISP connections, and Servers at the offices we manage which a spread out coast to coast. Cons The learning curve for building detailed reports is somewhat steep but manageable. Review Source Response from Paessler GmbH March 14, 2024 Dear James, We're happy that you're happy! Thanks for leaving us a review! Check out our how-to guides and our YouTube channel to get the most out of PRTG. Your Paessler Team Irakli G. Network Administrator Oil & Energy Used the software for: 2+ years ### "Good product" December 24, 2020 5.0 Good solution for monitoring network performance. You can customize dashboard as you need, create sensors which you need and it happens very easy. Everything works without any bugs. Strongly recommend. Pros \- Very good and intuitive interface. - Possibility of creation of huge amount of sensors. - Has big quantity of features. For example, Syslog, NetFlow. - Possibility of creations very customizable Dashboards. Cons \- Price per-sensor is quite high - Not all necessary sensors are built in. For example, BGP peering sensors. Review Source Response from Paessler GmbH January 18, 2021 Thank you so much for taking the time to leave us this review! We love hearing about how you are using it. We are continuing to develop PRTG and you will be able to use all new sensors in the future without additional licensing costs. Thank you for recommending us! Cheers, Paessler AG Atahualpa R. Development Project Manager Used the software for: 2+ years ### "Prtg is a software of easy use and allows to monitor and study the traffic of the network. " May 31, 2018 5.0 PRTG is very useful for statistical studies of the behavior of the network, since it keeps historical daily, weekly, monthly and annual, this allows to carry out a detailed and accurate planning, we can also evaluate how a marketing and sales campaign impacts on the links of our network and see if the end customers are making more use of our services. Pros It allows configuring any network element, only with IP address, MIB an OID, and we can monitor from electrical signals, CPU indicators, RAM / ROM memory, UpLink traffic parameters, DownLink, pack discards, traffic overflow and loss. as well as the dating of data, with this indicators, our network is monitored 365 days a year. Generally in ISPs it is used as a statistical traffic tool which allows to make growth projections in the links of the network of providers, as well as a guide to evaluate post impact work in the network of the ISP company. Cons ls disadvantages of PRTG are few, however we must be aware that it is not a monitoring software in real time, it interrogates the network element every 5 minutes, and there is an additional time so we should not use it as a ractive failure tool. Review Source Felipe L. Analista de telecomunicaciones Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Excellent tool to monitor and classify the bandwidth of the network." August 7, 2018 5.0 I use PRTG on a daily basis in the company, which has helped me to quickly and easily verify the behavior of the network and that I can view it from anywhere via the web. Pros \* I can know what applications are causing high traffic. \* I like the simplicity of its interface, which allows me to configure the monitoring sensors, as well as create reports of bandwidth usage for each one. \* The web interface with the I can give access to the visualization of the graphics and tables to the other members of my telecommunications team. Cons PRTG is a software that I use daily and continuously in my work as a network analyst and I have not been inconvenienced, just keep improving it every day. The only thing I can suggest is that they launch a native version for Linux systems. Review Source RE Reda E. CTO Marketing and Advertising Used the software for: 2+ years ### "Great technical resources supervision tool" January 16, 2023 5.0 I have control over my infrastructure Pros It support a very wide range of technical resources (network, servers, web sites, ...) and you can be alerted very quickly if there's an issueEasy to set Cons Expensive but there's a free version for less than 100 sensors Review Source Response from Paessler GmbH March 2, 2023 Dear Eda, Thank you for leaving us a review! Your Paessler Team PS Patrick S. IT Director Mechanical or Industrial Engineering Used the software for: 2+ years ### "Great Monitoring for SMB" March 10, 2024 5.0 Pros Many standard sensor temlates, easy to write custom sensors e.g. via PowerShell Cons Azure / M365 monitoring / sensors could be expanded in the mid-term future Review Source Response from Paessler GmbH March 14, 2024 Dear Patrick, Thank you for your feedback! We're constantly working to improve our monitoring capabilities, including expanding Azure/M365 monitoring, to better meet your needs in the future. Your Paessler Team VR Verified Reviewer CIO Internet Used the software for: 2+ years ### "Best Monitoring Software" April 26, 2022 5.0 Pros Easy to Setup Extensive Reporting and alert management Cons Learning curve -- Takes time to get acclimatize Review Source Response from Paessler GmbH May 2, 2022 Thank you for leaving us a review! To help you make the change, take a look at our PRTG Tutorials channel on YouTube where you will find many topics related to PRTG. Cheers, Paessler AG Umair Ali K. Senior Network Administrator Automotive Used the software for: 1-2 years ### "All in one NMS" July 12, 2020 4.0 it is a great tool for monitoring your infrastructure and the support is also great. the only issue is when you need to migrate the server to a new machine. it is difficult and error prone. Pros it has support for all monitoring protocols. it has builtin templates for most commonly used devices. it has a tree like structure in which devices can be arranged and connected to each other in a hierarchy. the magic map feature is a great option to view entire network at a glance. Cons the free version has very less number of nodes supported and it should be increased. it does not support netflow with juniper srx devices. migrating a server to a new system or VM is very complex and lengthy. Review Source Response from Paessler GmbH August 28, 2020 Thank you for leaving us a review! In the free version there are 100 sensors available. It has the full functionality of the commercial version. Feel free and get in contact with our support@paessler.com team for further assistance. Cheers, Paessler AG EM Esben M. IT Specialist Aviation & Aerospace Used the software for: 2+ years ### "Very good product for live monitoring" April 26, 2022 4.0 Gives us what we need for live monitoring Pros Pretty fast to get started with. Has alot of monitoring options. Good value Cons Some of the setup is a bit tricky. The unusual traffic monitoring is not really useful. Alternatives considered [Network Performance Monitor](https://www.capterra.com/p/146805/Network-Performance-Monitor/) Reason for choosing PRTG More value for money Review Source Response from Paessler GmbH May 4, 2022 Dear Esben, Thank you so much for taking the time to leave us this review. We are happy that you are enjoying PRTG! Cheers, Paessler AG SA Samuel A. Software Telecommunications Used the software for: 2+ years ### "PRTG Network Monitor is the Perfect Tool for Monitoring" June 2, 2023 5.0 Pros A versatile network watchdog, offering impressive system health features and easy integrations with servers, switches, routers, and firewalls. Cons Though powerful, it presents a somewhat complex interface and setup, with a few buggy sensors, and license limitations based on node count. Review Source Response from Paessler GmbH June 29, 2023 Dear Samuel, Thank you for your feedback! We appreciate your positive remarks about PRTG and its system health features. Do not hesitate to contact our support team if you have any questions about PRTG. Your Paessler Team JK Jim K. It Machinery Used the software for: 1-2 years ### "Great for monitoring all IT resources." July 19, 2021 5.0 It has been a great asset to our monitoring of web server performance. We can identify anomalies and act on them quicker than waiting for someone to call or put in a Help Desk ticket. Pros Real time graphs keep you informed of performance. You can also see graphs over a time period to review performance over time. Cons Auto import and network detection when first setting up can cause a massive network traffic. If you run it with the CMD line, you can limit network traffic and only import devices you need to monitor. Review Source Response from Paessler GmbH January 19, 2022 Dear Jim, Thank you for leaving us a review! We are happy that you are enjoying PRTG and we love hearing about how you are using it. Cheers, Paessler AG Jesus P. CEO/President Used the software for: 2+ years ### "Free network monitoring for small businesses with 10-20 servers." April 16, 2018 5.0 Free network monitoring on a Windows server. Pros I love the fact it's Windows based and has easy setup features. The biggest pro is the free 100 sensors. If you're running a small business with 10-20 servers, this is the perfect solution to get them monitored for free. We found it to be extremely reliable for this particular use and upgrades were a breeze. Cons Once you're out of the 100 sensor free version, the cost jumps into the thousands. So if you're expecting to grow much more, then keep that cost in mind. Also, the software installs far too many sensors per server when using the "auto discovery" feature. It's best to manually setup sensors as needed. Review Source DD Danny D. IT Manager Import and Export Used the software for: 1-2 years ### "PRTG review" March 8, 2024 5.0 Pros Mobile Application is the beast feature. Cons I do not have anything that I do not like about PRTG Review Source Response from Paessler GmbH March 14, 2024 Dear Danny, Thank you for your positive feedback! We're glad to hear that you're enjoying our mobile application. If you ever have any suggestions or feedback in the future, feel free to reach out. Your Paessler Team İcŞ İbrahim can Ş. network engineer Telecommunications Used the software for: 2+ years ### "Benefits of PRTG" June 3, 2022 5.0 Pros We can see the total traffic on the devices. Creating an alarm provides an extra convenience. We can see the instantaneous passing traffic. Cons There is no negative side except that there is a license fee per sensor. Review Source Response from Paessler GmbH September 15, 2022 Thank you very much for your review! Cheers, Paessler AG Jonathan A. Director de proyecto y Infraestructura Telecommunications Used the software for: 1-2 years ### "Excellent tool to monitor almost any technological component" October 12, 2018 5.0 It is an excellent tool, we have managed to solve many incidents on time, we see the graphs in real time how the network and its components are working. The most important we protect the most important asset of the company "The information" applying the corrective to the first alerts. Pros I can monitor the components of the network in real time, one of the most important points is that the alarms that are sent by mail are personalized, you can locate the threshold you want to send and as often as required. We have monitors of all the components and in seconds we know which is alarmed, and we can solve the problem before it becomes serious and stop the operations. Cons Change the design of the emails is a bit complex, you had to use an external tool to improve the presentation of the emails. Review Source Response from Paessler GmbH October 16, 2018 Thank you for your review! Cheers Paessler AG ID Ivan D. Managing Partner Information Technology and Services Used the software for: 2+ years ### "Very powerful option for monitoring with several ways to alert when issues arise" December 19, 2022 5.0 Pros Not only did we appreciate the depth and capabilities of the product, but also the customization and granularity of it, allowing us to view the same source information and alerts in different ways. You can receive emails and from there automate your Service Management tools, but the possibility of creating complementary and customized dashboards that we can place on a big screen in our IT room is great. Cons No real complaints, I did what we needed and way more. Review Source Response from Paessler GmbH March 2, 2023 Dear Ivan, Thanks for sharing your review with us and the community! Would you like to give us further feedback or do you have any improvement requests? Become a PRTG Feedback Insider! You can find all information here: https://go.paessler.com/prtg-feedback-insiders Your Paessler Team JD Johannes D. IT Consultant Information Services Used the software for: 2+ years ### "Monitoring with onboard resources" August 8, 2022 4.0 we are very satisfied with the product. the support is very helpful in almost all cases. the product is scalable and can handle a wide range of notifications. Pros prtg uses onboard resources and no lokal agent. Cons there is a lack of a good priced solution for small environments Alternatives considered [Nagios Network Analyzer](https://www.capterra.com/p/152750/Nagios-Network-Analzyer/) Review Source Response from Paessler GmbH September 15, 2022 Dear Johannes, Thank you for leaving us a review! Cheers, Paessler AG VR Verified Reviewer IT Manager Aviation & Aerospace Used the software for: 2+ years ### "A fantastic network monitoring tool, that is easy to deploy and scale at a reasonable price." August 28, 2018 5.0 Pros PRTG network monitoring is fairly straight forward to configure and even easier to deploy sensors for monitoring components., unlike some other competing products. The reporting and dashboards are comprehensive visually, without being too overloaded with information. Support is very good. Cons It is easy to overload the probes, which caused it to shoot out multiple alert messages for different sensors. Had to scale out my deployment, which I had not planned for. Review Source Response from Paessler GmbH August 30, 2018 Thank you for your review! Remote probes were designed with the type of scenario you mentioned, allowing you to scale a larger deployment. JS Jeremiah S. Director of Technology Computer Software Used the software for: 2+ years ### "Great monitoring software" November 6, 2020 5.0 we use this on a daily basis to monitor disk space, memory usage, and cpu load for various servers and machines. the dashboards with clear warnings combined with email notifications give us a clear picture of trouble spots. Pros The free version of PRTG network monitor that comes with 100 sensors allows you to do an in-depth analysis of the sensors available, notifications, architecture, monitoring capabilities etc... to determine if it meets your company's needs. The graphical interfaces, intuitive dashboards, and ease of setup and creating templates and inheritance across devices and types allows for easy use and administration. Cons it can get expensive the more devices and sensors you continue to add to the platform so use your trial to evaluate wisely how you will implement and for what types of devices. the auto discovery can be nice but also tends to clutter up things. Review Source Response from Paessler GmbH November 19, 2020 Thank you for leaving us a review! We are happy that you are enjoying PRTG and we love hearing about how you are using it. Cheers, Paessler AG Talk to a Capterra advisor for free and get results within 15 minutes.