# Page 8 | PRTG Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is PRTG the right Network Monitoring solution for you? Explore 254 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews

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PRTG

4.6 (254)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of PRTG

## Showing most helpful reviews

Showing 176-200 of 254 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EB

Eitan B.  
DevOps  
Broadcast Media  
Used the software for: 2+ years

### "Solves our monitoring needs"

November 6, 2016

4.0

We manage lots of machines with PRTG, it helps us focus on the important stuff that's going on. Covers divers needs.

Pros

It's easy to use without getting too technical when you start of, and lets you ramp up and dig deeper as you go. Covers lots of different scenarios, good visualizations, good performance, good features are getting added as we go.

Cons

Windows based, and sometimes it's awkward to manage lots of linux machines with it - especially when the monitoring requires scripts to run on the remote machines.

Review Source

JM

Jim M.  
Systems Engineer  
Retail  
Used the software for: 2+ years

### "PRTG Network Monitoring"

October 22, 2019

5.0

Pros

This app was very simple to install and configure. Installation and configuration was very intuitive, as well as the user interface. Also the ability to monitor and setup alerts based upon geographical location makes the app easier to define and monitor

Cons

The GUI provides a tremendous amount of info, perhaps too much on an individual screen, which can make it overwhelming on occassion

Review Source

Response from Paessler GmbH

January 3, 2020

We are so grateful for your kind words. Thanks for sharing your review with us and the community. Cheers, Paessler AG

VR

Verified Reviewer  
Security Consultant  
Information Technology and Services  
Used the software for: I used a free trial

### "A Small Scale Budget Friendly Monitoring Tool"

October 9, 2022

4.0

Pros

The dashboard can be customized as per the admin requirement. Alerting and reporting is the favourite part of this tool which help us to keep on track on what exactly we require.

Cons

The PRTG network monitor tool is specifically made for windows, it will be great if the tool supports cross Operating Systems like Linux. Other than that no more cons.

Review Source

Response from Paessler GmbH

November 7, 2022

Thanks for sharing your review with us and the community! With PRTG 21.4.73, we introduced the Multi-Platform Probe to extend the native monitoring capabilities on non-Windows platforms, for example Linux, Raspberry Pi, or NAS systems. Although the Multi-Platform Probe is still in an early alpha phase, we would like to encourage you to install it, test it, and give us your valuable feedback! Your Paessler Team

GP

Gopal P.  
Network Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "Very Good Software for Network Engineer "

September 20, 2020

5.0

Pros

As a Network Engineer this is Great Software for to monitor and Control IP Packet trafic. I am CCNP (R&S) Certified. My daily work in my company to monitor IP traffic flow & Bandwidth usage. This software is very easy to understand and provide almost everything to Network engineer needed.

Cons

IP Traffic Flow control management & Bandwidth management.

Review Source

Response from Paessler GmbH

October 27, 2020

Dear Gopal, Thanks for sharing your review with us and the community! Cheers, Paessler AG

OK

Okan K.  
IT Manager  
Higher Education  
Used the software for: 2+ years

### "Good real-time monitoring tool"

April 26, 2022

5.0

Pros

Very fast to set up and easy to use. Notifications are very accurate and very detailed. Once you set it up you don't have to worry about it later. Software updates are done automatically.

Cons

We are a not for profit company. So, we use the free version which is only limited to 100 sensors. To upgrade to 500 would cost a bit too much for our budget.

Review Source

Response from Paessler GmbH

May 4, 2022

Dear Okan, Thanks for sharing your review with us and the community! Cheers, Paessler AG

Armando I.  
Network Manager  
Computer Networking  
Used the software for: Less than 6 months

### "Monitoring and Prevention Solution highly detailed"

September 29, 2021

4.0

I would like us to have a template which I can take out what I do not need.

Pros

With PRTG I was able to monitor practically all the hardware of my Network. Configure the required sensors and the alerts that I need in each sensor.

Cons

What in my experience is confusing is to configure each type of sensor that I want to monitor and what type of alert I want to receive. Each sensor becomes extensive.

Review Source

Response from Paessler GmbH

January 19, 2022

Dear Armando, Thank you for leaving us a review! Multi-edit allows you to define limits for multiple sensors simultaneously in PRTG. You can find all details on our homepage under How-To. Cheers, Paessler AG

CV

Carlos V.  
INGENIERO SISTEMAS  
Government Administration  
Used the software for: 1-2 years

### "Uno de los mejores programas de monitoreo"

February 24, 2022

5.0

Pros

Es muy fácil de usar, fácil de configurar e intuitivo.

Cons

En relación con otros programas, es muy caro y sólo corre en windows.

Review Source

Response from Paessler GmbH

March 8, 2022

Dear Carlos, Thank you for leaving us a review! Cheers, Paessler AG

JA

Jack A.  
Engineer  
Financial Services  
Used the software for: 2+ years

### "PRTG is very robust product for network monitoring and alerting"

February 22, 2021

5.0

Good software for network and devices monitoring with custom sensors capability and notification.

Pros

Very good features to monitor and probe network devices for uptime and alerts. Ticketing system and Notification system. Overall good product and gives needed visibility.

Cons

Interface could use a refresh to be more modern. Needs some time to get used to managing.

Review Source

Response from Paessler GmbH

March 5, 2021

Dear Jack, Thanks for sharing your review with us and the community! Cheers, Paessler AG

MZ

Moamar Z.  
Headend Manager  
Internet  
Used the software for: 2+ years

### "Moamarz PRTG Review"

August 6, 2019

4.0

Pros

It is very easy to install and get the devices and sensors set up.

Cons

From time to time found that if the software loses connection to a device, after the connection is re-established the sensor do not automatically start generate data again.

Review Source

Response from Paessler GmbH

August 7, 2019

Dear Moamar, thank you very much for your review! Did you reach out to our presales@paessler.com team or support@paessler.com team regarding your cons? Cheers, Paessler AG

LD

Luis D.  
IT Manager  
  
Used the software for: 2+ years

### "Paessler PRTG Network monitor"

April 25, 2018

4.0

Great software overall.

Pros

It can monitor many if not all of your network devices, such as firewall, printers, access points, along with software status running on pretty much all hardware, such as real time statistics, can create html maps to embed onto your intranet pages such as with Sharepoint, it also has a great built in reporting interface along with email notifications.

Cons

It can take some time to setup sensors the first time, also some of these sensors can be quite complex, requiring the user to call tech support for a viable solution for the expected outcome.

Review Source

PM

Peter M.  
  
Publishing  
Used the software for: 2+ years

### "A must have tool for your network"

May 11, 2018

5.0

Pros

This saves me a lot of heartache by understanding the health of all the devices on our network. It has saved us countless times from having any downtime by alerting us to potential problems before they become real issues.

Cons

You need to be able to tune out the email alerts which will take some time as it is very noisy with sending a lot of email.

Review Source

VR

Verified Reviewer  
Sustaining Engineer  
Internet  
Used the software for: 2+ years

### "Excellent monitoring suite"

March 30, 2018

5.0

at a glance insight into server metrics. Collation of data from disparate sources in one place. Plus a cool Cards Against Downtime game.

Pros

Ease of configuring custom monitoring and graphing of server metrics. Customer support was always easy to work with

Cons

Sometimes new hardware devices were difficult to initially get correct metrics for, had to wait to get support feedback.

Review Source

AJ

Ajay J.  
IT  
Education Management  
Used the software for: 2+ years

### "PRTG Network Monitor"

January 11, 2019

5.0

Great tool for performance monitoring, large and small organizations.

Pros

Simple easy to use UI Free version works well in smaller environment Very robust and east to configure

Cons

Initial configuration for first time user may be a little confusing. Pricing is also on the high end

Review Source

Response from Paessler GmbH

July 16, 2019

Thank you so much for taking the time to leave us this review. Cheers, Paessler AG

TS

Todd S.  
Network Specialist  
  
Used the software for: 2+ years

### "Simple but efficient monitoring tool"

June 7, 2017

4.0

Pros

ease of use, very simple but effective interface. ability to add different sensors to meet our needs. ability to adjust settings for your company needs.

Cons

haven't really ran into many things that we would want different. maybe some built in links on warnings to websites would be an nice feature but not a necessity.

Review Source

EU

Emre U.  
Network engineer  
Telecommunications  
Used the software for: I used a free trial

### " Why is it important to use PRTG?"

June 6, 2022

4.0

Pros

First of all, the software installation is quite simple. The steps to add devices are quite easy. The dashboard display is very nice. Sflow and snmp protocol work fine and the instant chart shows the value correctly.

Cons

The price could be more affordable.

Review Source

Response from Paessler GmbH

June 8, 2022

Dear Emre, Thanks for sharing your review with us and the community! Cheers, Paessler AG

MP

Mithila P.  
Senior Technical Support Engineer  
Computer & Network Security  
Used the software for: 6-12 months

### "Best tool to monitor all network traffics"

January 6, 2021

5.0

Monitoring all network traffics in a single console makes the life easier and to understand the network utilization for better optimization for the network.

Pros

Easy intergration with existing systems like servers, switches, routers and firewalls. WAN monitoring is also very helpful in terms of managing QOS for different traffics.

Cons

In administering and troubleshooting documentation is not clear though and hard to understand. Also would like to point out built-in reports are not enough.

Review Source

Response from Paessler GmbH

January 29, 2021

Dear Mithila, Thanks for sharing your review with us and the community! Feel free and have a look at this page to get most out of reports: https://www.paessler.com/manuals/prtg/reports Cheers, Paessler AG

VR

Verified Reviewer  
Director of Information Technology  
Public Safety  
Used the software for: 2+ years

### "Good monitoring tool"

April 4, 2019

4.0

Pros

It has a large variety of sensors and probes. Most common hardware and software are covered by the out of the box solution.

Cons

They have done a lot of work on the interface, but it can still have a high learning curve on how to set up devices and notifications.

Review Source

Response from Paessler GmbH

April 5, 2019

Thank you for your review! Cheers, Paessler AG

TM

Thatayaone M.  
Director, Consulting Engineer  
Computer Networking  
Used the software for: 2+ years

### "PRTG Network Monitor Review"

October 23, 2020

5.0

I use this tool most of the time when I do network audits for my clients, and it helps me to produce high-quality network audits documents for my clients.

Pros

Great real network monitoring. Good system health features by using multiple sensors. Very easy to configure/ add/ remove nodes and alerts. The free version software is also of high quality. Very easy to discover devices on your network.

Cons

Not that easy to set up if you are not familiar with it. Increase the number of supported devices on the free version software.

Review Source

Response from Paessler GmbH

October 27, 2020

Thank you for leaving us a review! We are happy that you are enjoying PRTG and we love hearing about how you are using it. Cheers, Paessler AG

LV

Lin V.  
IT Analyst  
Hospital & Health Care  
Used the software for: 1-2 years

### "Good Companion To Our Own Solutions"

July 8, 2020

4.0

We started using PRTG a little over a year ago alongside our in-house built network monitoring applications to see if a commercially built application could provide a more robust reporting platform. For the most part, PRTG has been a useful addition while not an entire replacement for tracking monitoring the footprint of our users.

Pros

Out of the box, PRTG Network Monitor has been fairly intuitive to use and well-equipped with tracking features that are accessible across many departments. Our IT as well as training departments dive into the data grabbed here to optimize network usage.

Cons

The customer services leave a bit to be desired. Also, by no fault of their own, but perhaps a point of improvement, our in-house network tracking solutions do a better job at analyze the specific data that I use in training.

Review Source

Response from Paessler GmbH

August 28, 2020

Thank you for leaving us a review! Cheers, Paessler AG

VR

Verified Reviewer  
Systems Engineer  
Computer Software  
Used the software for: I used a free trial

### "Awesome Product"

October 3, 2018

5.0

So far our experiences in pre-sales and design have been really great. PRTG really knows what they're doing, and they make a wonderful product.

Pros

I love the licensing model for PRTG. I can just buy a bulk set of sensors and then I can "spend" those sensors in any way that I like. I also like that you get the fully featured version of the product, and you can scale that out however you need to, without paying any additional fees.

Cons

N/A - This is a wonderful tool that is going to save us a lot of money over our current monitoring suite.

Review Source

Response from Paessler GmbH

October 5, 2018

Thank you for your review! Cheers, Paessler AG

CM

Caio M.  
Técnico em Informática  
Information Technology and Services  
Used the software for: 6-12 months

### "Ferramenta completa"

January 1, 2023

5.0

Pros

Ferramenta atende a todas as nossas necessidades no que se refere a monitoramento de rede.

Cons

Inicialmente complexo de entender e localizar as funções, depois de algum tempo usando fica mais fácil.

Review Source

Response from Paessler GmbH

March 2, 2023

Dear Caio, Thanks for sharing your review with us and the community! Your Paessler Team

SC

SHAMEER C.  
Manager IT  
Computer & Network Security  
Used the software for: 6-12 months

### "Monitor everything "

March 9, 2024

4.0

Pros

It has capability to monitor multiple sensors, also.like its graphical representations.

Cons

Remote location devices reacheability is the least

Review Source

Response from Paessler GmbH

March 14, 2024

Dear Shameer, Thanks for your positive feedback! We're pleased to hear that you appreciate PRTG's ability to monitor multiple sensors and its intuitive graphical displays. Your Paessler Team

DF

Dominique F.  
System administrator  
  
Used the software for: 2+ years

### "Great network monitoring for half the price"

May 18, 2017

5.0

We save a lot of money using PRTG because they are very affordable compared to other monitoring tools out there and they are still considered enterprise level software

Pros

Has most features those big enterprise software have such as solar winds at half the price. You pay for the amount of sensors you use and not devices

Cons

The web interface is superb but the desktop client is a bit buggy and no where nearly as good as the web client.

Review Source

Zohaib A.  
Co-Founder  
Computer Software  
Used the software for: 1-2 years

### "The most effective way to monitor your network's traffic without having to do much work"

July 25, 2019

5.0

Really love having the ability to troubleshoot the connections we hook up from our networks, helps in figuring out what's wrong with them

Pros

This is a pretty useful tool for us to monitor all our network activities while we work on development of our apps. Network Monitor has reduced our headache of looking into our networks' behavior which we had to do manually prior to using this. Would highly recommend to anyone who's having trouble getting to know their network's traffic and has tried everything else to no advantage. 10/10

Cons

Nothing bad, rather, useful and makes our life easy ; )

Review Source

Response from Paessler GmbH

July 29, 2019

Dear Zohaib, we are so grateful for your kind words. Thanks for sharing your review with us and the community. Cheers, Paessler AG

WK

Wim K.  
IT Consultant  
Hospital & Health Care  
Used the software for: 1-2 years

### "Real life detailed monitoring"

September 13, 2022

4.0

Once you get to know this software, it's easy to manage the assets and subcomponents.

Pros

The fact that you can create public available maps with monitoring data, let's you embed this into e.g. confluence pages.

Cons

A rather steep learning curve in how to setup check that really matter.

Alternatives considered

[Nagios Core](https://www.capterra.com/p/152751/Nagios-Core/)

Reason for choosing PRTG

At that time, making a part of the monitored data public available was an issue and the fact that PRTG had a free plan for up to 100 checks.

Review Source

Response from Paessler GmbH

September 15, 2022

Dear Wim, Thanks for sharing your review with us and the community! Have a look to our how-to guides to get the most out of PRTG. Cheers, Paessler AG

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