--- title: "AgentHub Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AgentHub Software - reviews, pricing plans, popular comparisons to other Call Center products and more." source_url: "https://www.capterra.com/p/215818/AgentHub/" page_type: "product" language: "en" --- # AgentHub Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) AgentHub ## What is AgentHub? Turning your agents into seasoned pros doesn’t have to be complicated. AgentHub from Vistii is an agent guidance and action interface that uses rules-based scripting, responsive step-by-step guidance, and two-way integrations to help agents confidently provide quick and accurate resolution to customer inquiries, simplifying the agent’s job, reducing the stress of handling interactions, and instantly turning every agent—regardless of their tenure or level of proficiency—into your best agent. ## What is AgentHub used for? [Contact Center](https://www.capterra.com/contact-center-software/)[Call Center](https://www.capterra.com/call-center-software/)[Customer Service](https://www.capterra.com/customer-service-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $90 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AgentHub?[Manage this product listing](https://www.g2.com/products/agenthub/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AgentHub 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $90 Per User, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1,769) Value For Money 0.0 (0) Value For Money 4.6 (1,519) Customer Service 0.0 (0) Customer Service 4.7 (1,538) ## AgentHub alternatives [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (4,092)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (830)](https://www.capterra.com/p/136189/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [ZIWO](https://www.capterra.com/p/171265/ZIWO/) [4.6 (109)](https://www.capterra.com/p/171265/ZIWO/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171265/ZIWO/) ## FAQs about AgentHub Overview ### What company size and specific industries is AgentHub built for? AgentHub is designed for organizations in Government Services, Health Exchanges, Health Insurers, Retail, Tolling, Transportation, Utilities, and similar sectors. The description does not specify a particular company size, so it appears suited to a broad range of businesses and public sector organizations across these industries. Features and Usability ### What are the key features of AgentHub? AgentHub offers CRM and email as core features, plus API support and an agent interface for contact center operations. It includes blended, inbound, and outbound call center management, call logging, call monitoring, call scripting, queue management, knowledge base management, multi-channel communication, workflow management, and real-time analytics. Pricing ### How much does it cost and what fees or limitations are included? AgentHub starts at $90 per user/month for the Essential plan, which requires a minimum of 25 users and includes up to 3 workflows. No additional setup fees are listed, and a free trial is available. Enterprise pricing is not listed and adds full ServiceSim features with customization. Getting Started and Support ### What customer support options does AgentHub offer? AgentHub provides email/help desk and phone support. Support access is limited to these channels, with no reviewer feedback available to describe response times or service quality. The catalog therefore confirms contact options but does not support claims about helpfulness, speed, or common frustrations. ## Features AI summary Based on 3,851 Call Center reviews Capterra data shows that buyers of call center software rank the following features as their top priorities: - **Call Center Management** (**48%** of reviewers rated this feature as critical) - **Call Logging** (**44%**) - **Call Monitoring** (**44%**) AgentHub supports all three features that reviewers rate most highly: **Call Center Management**, **Call Logging**, and **Call Monitoring**. Together, these capabilities help businesses oversee daily call center operations, keep accurate records of customer interactions, and review agent performance, allowing teams to improve service quality and handle calls more efficiently. Agent Interface Agents can view and manage all customer requests and interactions. API Application programming interface that allows for integration with other systems/databases Blended Call Center A call center that both makes and receives calls Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Logging Collects essential call data such as call origin, call destination, call length, and other transaction details Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance AgentHub 18 features ### All Features - Agent Interface: Agents can view and manage all customer requests and interactions. - API: Application programming interface that allows for integration with other systems/databases - Blended Call Center: A call center that both makes and receives calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Scripting: Provide agents with a typical response for common call subject matter - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Email: Offers the ability to send unlimited emails directly from the server without incurring any additional cost. - Inbound Call Center: A call center that primarily receives calls, typically customer service focused - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Outbound Call Center: A call center that primarily makes calls, typically sales focused - Quality Management: Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/215818/AgentHub/pricing/) Essential $90.00 Per User,Per Month It includes: - Unlimited transactions per month - Persona creation assistance - Agent voice transcription - 10 customer personas - Auto Evaluate - Off-the-shelf - No additional setup fees Enterprise Contact Vendor for Pricing It includes: - Unlimited transactions per month - Persona creation assistance - Agent voice transcription - Unlimited customer personas - AI voice generation - Alignment to training system - Multi-language capability - Auto Evaluate - Off-the-shelf - Auto Evaluate - Customized Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.