# InMyTeam Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is InMyTeam the right Home Health Care solution for you? Explore 92 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/215860/InMyTeam/reviews --- InMyTeam 4.6 (92) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of InMyTeam Ease of use 4.7 Customer Service 4.6 ## Pros and Cons in Reviews IA Iris A IntakeHealth, Wellness and Fitness, 201 - 500 employeesUsed the software for: More than 2 years. “The platform allows us to enter and manage information for both Home Health Aides (HHAs) and patients efficiently.“ February 16, 2026 AC Antonette C Patient Care CoordinatorHospital & Health Care, 501 - 1,000 employeesUsed the software for: More than 2 years. “so an aide that could potentially be available, it shows shes full and i would have to pull her up to see but when we're talking about 50+ caregivers, that is too much.“ February 6, 2026 AH Amaya H Administrative AssistantHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “It is an amazing upgrade from paper charting and manual billing/invoicing for our clinical staff and billing staff.“ February 6, 2026 JQ Justine Mark Q Billing SpecialistHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “What I least like is that it logs out immediately, disrupting my work and causing frequent frustration.“ February 5, 2026 CB Cecelia B Operations SpecialistHospital & Health Care, 51 - 200 employeesUsed the software for: 6-12 months. “Being able to delete mass amounts of shifts at once comes in handy as some caregivers need weeks off for things.“ February 16, 2026 BC Beatriz C OwnerHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “Sometimes the system can feel a little slow when loading large amounts of data, and there is a bit of a learning curve at the beginning.“ October 1, 2025 RF Roxie Mae F Care CoordinatorHospital & Health Care, 2 - 10 employeesUsed the software for: 6-12 months. “Communication is seamless, the support team is quick and reliable, and the regular update makes it easy to stay aligned on top of things“ February 6, 2026 SD Scarlett D Provider RelationsHospital & Health Care, 51 - 200 employeesUsed the software for: 6-12 months. “Sometimes it does lag taking a while to update any changes im trying to save.“ February 17, 2026 ## Showing most helpful reviews Showing 1-25 of 92 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DW Danny W. Chief Human Resources Officer Hospital & Health Care Used the software for: 1-2 years ### "IMT is awesome!!!!!" February 5, 2026 5.0 10/10. It took some time to learn the system and get good at it. But it was easy to learn and it helps my job every single day. Pros It is very easy and convenient!!! Makes scheduling visits easy. Communication is perfect and flawless. Cons My employees complained about getting missing documents when documents weren’t missing. But the issue was fixed very fast. Switched from [AxisCare](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/) Needed a more fluid system to work with. Review Source Response from InMyTeam February 10, 2026 Danny, Thanks for being a loyal customer and for your review. Cheers MM Myrna M. Office Mananager - Clearwater Office Hospital & Health Care Used the software for: 1-2 years ### "A schedulers opinion" February 5, 2026 4.0 I welcome it. It is not too complex. We have our operations manager that works with IMT to update system to fit our needs for maximum use. Pros With In My Team we are able to put the services under one scheduled visit. You can also schedule recertifications every 60 days in advance for a long period of times. It is also great for payroll accuracy. Cons I don’t like that the episodes that we are in for each patient is not easily visible. Originally we could not upload the care plans under care plans but since then, IMT has made it to where it is now possible. Switched from [Axxess Home Health](https://www.capterra.com/p/114010/AgencyCore/) It was mostly due to Cost and efficiency. Review Source Response from InMyTeam February 10, 2026 Thanks, Myrna, for your review. Cheers CM Carrie M. Care Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "Care Team Leesburg" February 5, 2026 1.0 Not impressed have had many "challenges". Staff is still able to clock in out even when not in a window Pros Schedules roll over easy to move visit from one day to another. Not enough to fill box requirements. Cons To many to list. Keep being told good question will get back to you but dont. Cant add e/o to master schedule. Cant be notified when field staff send message. Reports i need. Focuss seems more medicare and we are not a medicare co. Review Source Response from InMyTeam February 10, 2026 Hi Carrie, I'm sorry about your experience. We tried several times to reach you, but got no response. We would love to have a constructive conversation. Best Regards MH Melanie H. Front Desk Human Resources Hospital & Health Care Used the software for: 1-2 years ### "Stronger Together A Focused Platform for Purposeful Team Growth" February 16, 2026 5.0 When teams are active, the environment can feel motivating and encouraging. My experience has been very good; I haven't had any problems with the application. Pros It centers around the idea of having a team people who actively support your goals, growth, or challenges. That shifts the dynamic from passive scrolling to active encouragement. Cons I honestly can't find anything wrong with it. The biggest drawback is that the experience depends heavily on how active your team is. If engagement drops, the platform can quickly feel quiet or stagnant. Unlike large social networks where there’s always content flowing, ’s smaller-circle model means momentum is fragile. Review Source RMF Roxie Mae F. Care Coordinator Hospital & Health Care Used the software for: 6-12 months ### "Streamlining Work Made Easier" February 6, 2026 4.0 Overall, my experience with IMT has been positive. The platform is easy to navigate and has greatly helped streamline our workflows, improve coordination, and keeps everyone aligned with updates and changes. Pros IMT is super easy to use and keeps everything organized in one place. Communication is seamless, the support team is quick and reliable, and the regular update makes it easy to stay aligned on top of things Cons One limitation is the lack of a.built in feature to track authorizations based on visits used. Having this functionality would make it easier to monitor utilization and manage authorizations more efficiently. Review Source DR Denisse R. Administrator Hospital & Health Care Used the software for: 1-2 years ### "Great and Easy to use " February 5, 2026 5.0 Pros How easy the whole process is , it really makes it simple , I have a positive experience using this healthcare system. Cons I did not like that at the beginning I could not print a full schedule. The system meets basic operational needs however there are areas that require improvement. Review Source Response from InMyTeam February 10, 2026 Hi Denisse, Thanks for your feedback. We are going to look into the Schedule printing. Best SD Scarlett D. Provider Relations Hospital & Health Care Used the software for: 6-12 months ### "Great Platform " February 17, 2026 5.0 I have had a good experience with , it is user friendly. I like that it updates frequently to fix bugs. Pros It has great customer support. When we do need help, In my team has personel who is patient, goes with me step by step and ensures i understand. They have great availibility as well. Cons Sometimes it does lag taking a while to update any changes im trying to save. I do have to refresh the page often as real time updates dont appear by itself. Review Source JR Jessica R. Intake coordinator medical records Hospital & Health Care Used the software for: 6-12 months ### "Intake coordinator " February 5, 2026 5.0 My overall experience is to the max I enjoy using this user friendly easy to access system to the Max Pros Compared to the old System we had my words are wow this system is soooo much easier and I really love it Cons They only down fall is is the patient had 2 different services like private pay need to add another chart Review Source Response from InMyTeam February 10, 2026 Thanks, Jessica, for your kind review. We will keep working hard for all our clients. AP Ashlee P. Payroll and Benefits Specialist Hospital & Health Care Used the software for: 6-12 months ### "Honest review" February 16, 2026 4.0 Overall, it has been a good experience, especially after all of the issues we were experiencing were resolved (eg: duplicate shifts populating). Pros I like that there is a platform available to view and obtain all patient information for various reasons, whether it's for payroll or missed shift reporting. Cons Whenever has an update, the platform runs very slowly. This can make things difficult, especially when trying to process payroll. Review Source JJA Jessa Joemarie A. AP Specialist Hospital & Health Care Used the software for: 6-12 months ### "Great work and Approchable Team" February 5, 2026 5.0 Great and the teams are always there incase for querries ans follow up question. They are patient and kind as well. Pros I like how proactive the inmy team support especially when asking some question and verification for querries Cons None at all since the app itself is always improving and giving it best for the best of end user and the agency. Review Source MF Maritza F. Medical Collector Financial Services Used the software for: 2+ years ### "It's really helpfully." October 1, 2025 5.0 Pros COSTUMER SUPPORT EXCELLEN, FRIENDLY, HELPFULLY Cons ummm I really love the system and the team support. I think the unbill process could be best. ... Review Source AH Amaya H. Administrative Assistant Hospital & Health Care Used the software for: Less than 6 months ### "Great System" February 6, 2026 5.0 Pros It is an amazing upgrade from paper charting and manual billing/invoicing for our clinical staff and billing staff. Cons Sometimes features are hidden or not very intuitive, but IMT support is always helpful and responsive. Review Source Response from InMyTeam February 10, 2026 Thanks, Amaya, for this wonderful review. We are constantly working to improve our UI and UX. I'm glad you are enjoying the Experience. JMQ Justine Mark Q. Billing Specialist Hospital & Health Care Used the software for: Less than 6 months ### "It's a good day to work with my team in In My Team! " February 5, 2026 4.0 Using In My Team is straightforward and informative, although it might have frequent logouts, I still like how they do it with the reports Pros What I like most is that the reports are comprehensive, easy to access, and user-friendly. Plus points to the programmers! Cons What I least like is that it logs out immediately, disrupting my work and causing frequent frustration. Review Source PS Patricia S. Ofiice Manager Hospital & Health Care Used the software for: Less than 6 months ### "Perfect and very informative " February 5, 2026 5.0 So far its been great. We are new users abnd still training to learn the system Pros Presentation was to the point. Hostess was very clear and explained webinar very well Cons Maybe technical difficulties in between webinar. Review Source II Isaac I. APRN Health, Wellness and Fitness Used the software for: Less than 6 months ### "214 Form day to day use" October 1, 2025 4.0 Not phone friendly for the day in and day out 214 form completion and submission. The screen cant capture the form in its entirety Pros It shows the breakdown of shifts, though dies not update new entries of new shifts assigned in short notice Cons The 214 form is very extensive for tge concise information it gathers Not been able to connect to clock in an out from the site. Review Source AB Amanda B. LPN Health, Wellness and Fitness Used the software for: Less than 6 months ### "Happy with Inmyteams" February 13, 2025 5.0 Pros Easy to work with and chart. Easy to navigate through to find what I need. Cons Colors of my shifts. Should be red colored until completed. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Company was sold to a different company. Review Source Response from InMyTeam May 9, 2025 Thanks, Amanda, this feedback is constructive. Best EC Elizabeth C. Field Nurse Hospital & Health Care Used the software for: Less than 6 months ### "Lean documenting ptocess" February 25, 2025 4.0 Easy to access programs and understand overall. Pros It’s lean, it’s fast, it’s easy to work with. Cons I would prefer to have more patient info on his sheet (like his age) Review Source Response from InMyTeam May 9, 2025 Thanks, Elizabeth, for your review, and also thanks for the advice. We are working hard to improve all the Nursing forms. YG Yaime G. Scheduler Health, Wellness and Fitness Used the software for: 2+ years ### "Best Home Care Software I ever used" October 13, 2022 5.0 Customer Support is fantastic, they have a great support team fully bilingual. Our support tickets are solved in less than an hour. \[SENSITIVE CONTENT\], our support agent is amazing, she is very helpful and patient. Pros This is a modern Software Solution, and all the functionalities are thinking to help the user. I would say is the Apple of the Home Care solutions Cons Nothing, really. The experience has been amazing so far Alternatives considered [Axxess HomeCare](https://www.capterra.com/p/212595/Axxess-HomeCare/) Switched from [HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/) Customer Service, Easy to Use Review Source KT Kariana T. MEDICAL RECORDS COORDINATOR Hospital & Health Care Used the software for: 1-2 years ### "Little Angels" April 20, 2023 5.0 Pros is very easy to use and is very understandable. It has a lot of features that help me throughout the day Cons What I like least about is that it logs you off automatically after not being on it for a while Review Source Response from InMyTeam May 9, 2025 Hi Kariana, Thanks for your review. We had to implement the automatic logout as a security measure. Cheers AP Alvaro P. administrator Hospital & Health Care Used the software for: 1-2 years ### "Very good application" January 31, 2024 4.0 Muy contentos con la aplicacion de In My Team. Pros I have no complaints about the application, very good customer services Cons I would like patients who are on hold not to be counted as active since they are not receiving services. Review Source Response from InMyTeam February 6, 2025 Hi Alvaro, You can now use our CRM functionality to track the patients who are not active yet. :) JA Jose A. ACCOUNTING Hospital & Health Care Used the software for: 2+ years ### "InMyTeam Program Big Features" January 12, 2023 5.0 Program has been a Big Asset in Out Business Pros This Software is easy and Friendly to use Cons This Program should improve in the Training Review Source Response from InMyTeam May 9, 2025 Hi Jose, Thanks for your review. Cheers sF sarah F. Biller Hospital & Health Care Used the software for: 1-2 years ### "IMT Review" May 1, 2024 4.0 Pros The calendars are really easy to look at, it is also easy to see if a visit has an in issue in the calendar its very convenient. The IMT staff is always easy to communicate with, and if you have a problem, they help you out quickly. Cons I just think some sections of the site can be more organized. Review Source Response from InMyTeam February 6, 2025 Hi Sarah, we would love to have your feedback. Please communicate back to me, and I will listen. :) YA Yaneysis A. Operations Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Excellent software" October 28, 2022 5.0 Excellent experience, excellent customer service. Pros Design and functionality, easy search, excellent reporting. Cons I like everything, it's wonderful, great, fantastic. Review Source Response from InMyTeam May 9, 2025 Thanks, Yaneysis, for your kind review. Cheers DC Diana C. Quallity Assurance Hospital & Health Care Used the software for: 6-12 months ### "I think it's a good application to work" January 20, 2023 3.0 I think it's a good app Pros It is very easy to use on a day-to-day basis Cons I would like you to have more options in the fact of putting activate and deactivate Review Source Response from InMyTeam May 9, 2025 Hi Diana, Thanks for your Review. I would love to know more about what do you mean by activated " and / deactivated. Thanks EM Elaine M. Business Manager Hospital & Health Care Used the software for: Less than 6 months ### "Love it!" July 19, 2023 5.0 I haven't fully used it since we are in the hiring process. However, up until now it's been great! Pros The team! The ease of the software! The forms and application incorporated with the system. Cons The added $6 fee for credit card transactions that was not told in the beginning. Reason for choosing InMyTeam The price and the options on the software. Review Source Response from InMyTeam May 9, 2025 Hi Elaine, Sorry for not disclosing that we have a CC fee for subscription transactions. Please call us to set up ACH and avoid that fee. Cheers ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.