# Page 3 | InMyTeam Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is InMyTeam the right Home Care solution for you? Explore 85 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/215860/InMyTeam/reviews --- InMyTeam 4.6 (85) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 26th, 2026 # Page 3 - Reviews of InMyTeam ## Showing most helpful reviews Showing 51-75 of 85 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JMQ Justine Mark Q. Billing Specialist Hospital & Health Care Used the software for: Less than 6 months ### "It's a good day to work with my team in In My Team! " February 5, 2026 4.0 Using In My Team is straightforward and informative, although it might have frequent logouts, I still like how they do it with the reports Pros What I like most is that the reports are comprehensive, easy to access, and user-friendly. Plus points to the programmers! Cons What I least like is that it logs out immediately, disrupting my work and causing frequent frustration. Review Source MF Meshelane F. Intake Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "I love IMT" February 5, 2026 5.0 I can easily do my tasks smoothly and effectively. It’s easy to use and so helpful in any way. I just love it. Pros I can easily use it, and it makes my work productive. It’s not complicated to use. And I can enter details smoothly. Cons As of now I cannot think or I don’t have any least like for InMyTeam. Or maybe it’s just sometimes some of my patients names disappear but I think it’s manageable. Review Source PS Patricia S. Ofiice Manager Hospital & Health Care Used the software for: Less than 6 months ### "Perfect and very informative " February 5, 2026 5.0 So far its been great. We are new users abnd still training to learn the system Pros Presentation was to the point. Hostess was very clear and explained webinar very well Cons Maybe technical difficulties in between webinar. Review Source LP Lucia P. Front desk Hospital & Health Care Used the software for: Less than 6 months ### "Reliable and easy " October 1, 2025 4.0 It’s nice and refreshing to have an app reliable and new user friendly, especially with older users it’s easy. Pros It’s reliable and easy to use, it holds information well and very organized without being too complex. Cons It’s hard to get access to codes and authentication messages but with a few tweaks it’s helpful for everyday use Review Source DD David D. Owner Hospital & Health Care Used the software for: Less than 6 months ### "Awesome Program" February 5, 2025 5.0 We love the program and we love the team that backs it. Pros Where do I start, the program is amazing and very versatile, everything this system has to offer is amazing. I cant just list one feature. \[sensitive content hidden\] was on the money when he did our demo. Cons I have not found a CON as of yet, we have played with every feature and its all very customizable. Review Source Response from InMyTeam May 9, 2025 Thanks David, I appreciate your honesty. Cheers II Isaac I. APRN Health, Wellness and Fitness Used the software for: Less than 6 months ### "214 Form day to day use" October 1, 2025 4.0 Not phone friendly for the day in and day out 214 form completion and submission. The screen cant capture the form in its entirety Pros It shows the breakdown of shifts, though dies not update new entries of new shifts assigned in short notice Cons The 214 form is very extensive for tge concise information it gathers Not been able to connect to clock in an out from the site. Review Source AB Amanda B. LPN Health, Wellness and Fitness Used the software for: Less than 6 months ### "Happy with Inmyteams" February 13, 2025 5.0 Pros Easy to work with and chart. Easy to navigate through to find what I need. Cons Colors of my shifts. Should be red colored until completed. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Company was sold to a different company. Review Source Response from InMyTeam May 9, 2025 Thanks, Amanda, this feedback is constructive. Best jS jacob S. Director of Recruiting Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great Partnership Thus Far!" February 4, 2025 5.0 Great experience overall. support is super helpful and on top of it. Pros The ease of use both for our employees and our clients. the interface is great and not very complicated. Cons Sometimes we have connectivity issues that we have to deal with, but I believe that is with all apps. Review Source Response from InMyTeam May 9, 2025 Thanks Jacob, Our app should work just fine without a connection. Try putting your phone in airplane mode next time, and it will switch the app to offline mode. Thanks DM Darline M. Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Dream & Faith home care agency " February 24, 2025 4.0 I love in Myteam they always respond quickly to a call when I have problems Pros I love the setting and the platform it good to use for medical and non medical home care agency Cons I feel in the beginning not easy to use Review Source Response from InMyTeam May 9, 2025 Hi Darline, Thanks for your Review. We appreciate the transparency. Cheers. NS Nicola S. LPN Hospital & Health Care Used the software for: Less than 6 months ### "First time user " February 4, 2025 4.0 Easy to navigate. Doesn't require much training. Can easily chart even if its a first time user Pros User friendly software makes charting easy Cons App slows down sometimes, also freezes up when it needs updating Switched from [EMR Software](https://www.capterra.com/p/113468/EMR-Software/) Move to another company so its a different software Review Source Response from InMyTeam February 6, 2025 Thanks, Nicola, for your review and feedback. Our engineers have fixed the slowdown caused by a latency issue with our cloud infrastructure. The App Flies now :) VO Vanessa O. HR and Office admin Hospital & Health Care Used the software for: Less than 6 months ### "Super easy to learn!" September 30, 2024 5.0 Started using their system for the first time two weeks ago and I already feel super confident. It really is easy to learn! Pros Great support team! They do webinars too for new staff training Cons Wish they had an app for admins too! But the caregiver app is very user friendly Switched from [HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/) The support wasn't great and we have a big team with a lot of guidance needed. Review Source Response from InMyTeam May 9, 2025 Thanks, Vanessa, and thanks for highlighting how excellent our support is. Cheers sF sarah F. Biller Hospital & Health Care Used the software for: 1-2 years ### "IMT Review" May 1, 2024 4.0 Pros The calendars are really easy to look at, it is also easy to see if a visit has an in issue in the calendar its very convenient. The IMT staff is always easy to communicate with, and if you have a problem, they help you out quickly. Cons I just think some sections of the site can be more organized. Review Source Response from InMyTeam February 6, 2025 Hi Sarah, we would love to have your feedback. Please communicate back to me, and I will listen. :) YG Yaime G. Scheduler Health, Wellness and Fitness Used the software for: 2+ years ### "Best Home Care Software I ever used" October 13, 2022 5.0 Customer Support is fantastic, they have a great support team fully bilingual. Our support tickets are solved in less than an hour. \[SENSITIVE CONTENT\], our support agent is amazing, she is very helpful and patient. Pros This is a modern Software Solution, and all the functionalities are thinking to help the user. I would say is the Apple of the Home Care solutions Cons Nothing, really. The experience has been amazing so far Alternatives considered [Axxess HomeCare](https://www.capterra.com/p/212595/Axxess-HomeCare/) Switched from [HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/) Customer Service, Easy to Use Review Source FI Finolia I. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Uncertain " June 20, 2023 2.0 Not good, the worst time since I have been working in the health care field. Pros Everything in one system, sounded easier and more efficient, but if billing is is not done, we’re have not gotten paid since using this program. I don’t care how good it is, if we don’t have money coming in to keep the business going. Cons Why go through a third party when you will have problems letter that takes so much time to solve. InMyTeam is easier to use than hhaexchange but it’s taken longer time to discover a problem then it we used hhaexchange. And we still have to go back to hhaexchange to resolve the problem. It just make no sense. Reason for choosing InMyTeam I listen to my consultant, big mistake. It’s not her fault Review Source Response from InMyTeam June 21, 2023 InMyTeam prides itself on a completely integrated system of EVV, Scheduling and Billing backed up unlimited one on one support for our clients. It is designed to work seamlessly with aggregators such as HHAExchange, Tellus and others. We try very hard to work with new clients to resolve past billing issues, we can't always fix problems that didn't happen under our watch. Another wonderful aspect of InMyTeam is that we don't "lock" anyone into a long-term contract, what does that mean? It means that we can't take a single client for granted, every client is given the opportunity to flourish and grow, because we grow right along side them. InMyTeam is a family of staff, clients and professionals dedicated to our customers success. KT Kariana T. MEDICAL RECORDS COORDINATOR Hospital & Health Care Used the software for: 1-2 years ### "Little Angels" April 20, 2023 5.0 Pros Inmyteam is very easy to use and is very understandable. It has a lot of features that help me throughout the day Cons What I like least about inmyteam is that it logs you off automatically after not being on it for a while Review Source Response from InMyTeam May 9, 2025 Hi Kariana, Thanks for your review. We had to implement the automatic logout as a security measure. Cheers SB Susana B. Operations Manager Hospital & Health Care Used the software for: 6-12 months ### "Friendly to manage" July 28, 2023 4.0 Good Pros Billing. Just a little bit hard to get the schedules done properly. Cons Reports. They are not easy to manage. The reports in Excel doesn't give us the chance to manipulate them. Switched from [AdaCare](https://www.capterra.com/p/125608/AdaCare/) To avoid billing thru HHA Exchange Review Source Response from InMyTeam August 9, 2023 Hi Susana, Thanks for your review; we recently updated the Excel exports to have columns set as money. that way, you can now do calculations over them. AP Alvaro P. administrator Hospital & Health Care Used the software for: 1-2 years ### "Very good application" January 31, 2024 4.0 Muy contentos con la aplicacion de In My Team. Pros I have no complaints about the application, very good customer services Cons I would like patients who are on hold not to be counted as active since they are not receiving services. Review Source Response from InMyTeam February 6, 2025 Hi Alvaro, You can now use our CRM functionality to track the patients who are not active yet. :) AA Ana A. Agency Supervisor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Very Easy to Use" August 31, 2023 5.0 My overall experience has been very easy and reassuring that we will get the Support when we need it. Pros Training is excellent! So easy to follow and Customer Service is also excellent. I get a call back right away if I have a question, unlike other softwares I've used before. Cons There are some features that I would like to see that are not available, but Customer service has generated a Ticket to see what can be done. Alternatives considered [WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/) Reason for choosing InMyTeam Because of your personnel!! Review Source Response from InMyTeam May 9, 2025 Helpful review, Ana. Thanks dA dianelis A. support Hospital & Health Care Used the software for: 2+ years ### "the easiest and most complete app" March 26, 2026 5.0 love that its always updating, visual attractive and easier to use, thanks to make our work enjoyable Pros works fast, it's very useful so easy to use, many options to clock in and out, its looks clean and organized Cons the option to log out from the app it's just a question, for me it should look like a button even though its blue the question it doesn't looks like an option Switched from [Axxess Home Health](https://www.capterra.com/p/114010/AgencyCore/) the other app was too complicated, imt it's easier to use Review Source JA Jose A. ACCOUNTING Hospital & Health Care Used the software for: 2+ years ### "InMyTeam Program Big Features" January 12, 2023 5.0 InMyTeam Program has been a Big Asset in Out Business Pros This Software is easy and Friendly to use Cons This InMyTeam Program should improve in the Training Review Source Response from InMyTeam May 9, 2025 Hi Jose, Thanks for your review. Cheers IP Iliana P. HHA Health, Wellness and Fitness Used the software for: 1-2 years ### "Muy buena " January 31, 2024 5.0 Estoy contenta utilizando la aplicacion. La recomiendo Pros Todo. Muy completa y fácil de usar. Se las recomiendo Cons Todo me gusta. A veces me quedo sin conexión pero no es culpa de la aplicacion Review Source Response from InMyTeam February 1, 2024 Thanks, Iliana. We appreciate your time and effort in making this review. Our team will always be there for you. AG Ailyn G. Office Manager Hospital & Health Care Used the software for: 6-12 months ### "Awesome System " August 24, 2023 5.0 Pros The staff, very easy to speak to. Always available Cons no complains. App very friendly use. My staff understands it to perfection Review Source Response from InMyTeam May 9, 2025 Thanks, Aylin, useful review. Cheers CJ Carolina J. HHA Health, Wellness and Fitness Used the software for: 1-2 years ### "Excelente " January 30, 2024 5.0 Pros La facilidad para acceder al programa al igual que la rapidez. Cons Nada. Todo muy bien hasta ahora. Review Source Response from InMyTeam February 1, 2024 Thanks, Carolina. We appreciate your time and effort in making this review. Our team will always be there for you. yD yusimil D. OWNER Hospital & Health Care Used the software for: 1-2 years ### "calidad de soporte" May 10, 2023 5.0 Pros easy to use, good costumer service, all the people is friendly Cons I like every thing about inmytem, is very funtional Review Source Response from InMyTeam May 9, 2025 Thanks Yusimil, I appreciate your review. Thanks YR Yamile R. Alternative administrator Individual & Family Services Used the software for: 2+ years ### "Excelente producto!" January 27, 2021 5.0 Mi experiencia en la utilizacion del software y la comunicacion con el equipo de In my Team ha sido excelente. Lo recomiendo a las agencias que presten servicios de long term care. Pros Me gusta mucho su funcionalidad de coordinacion. Con este software es mucho mas facil encontrar la conexion deseada entre aides y pacientes para un optimo servicio. Ademas el equipo de implementacion siempre esta muy atento a las dudas que tenemos. Muy bueno el customer service. En el tiempo que lo he usado han ido creando nuevas funcionalidades basados en las necesidades del negocio. Y excelentes precios! Cons Hasta ahora todo me gusta en el software Review Source Response from InMyTeam January 29, 2021 Kind of you Yamile, rest assure InMyteam will help your company succeed. Talk to a Capterra advisor for free and get results within 15 minutes.