# Page 3 | InMyTeam Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is InMyTeam the right Home Care solution for you? Explore 85 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/215860/InMyTeam/reviews --- InMyTeam 4.6 (85) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 18th, 2026 # Page 3 - Reviews of InMyTeam ## Showing most helpful reviews Showing 51-75 of 85 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MF Meshelane F. Intake Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "I love IMT" February 5, 2026 5.0 I can easily do my tasks smoothly and effectively. It’s easy to use and so helpful in any way. I just love it. Pros I can easily use it, and it makes my work productive. It’s not complicated to use. And I can enter details smoothly. Cons As of now I cannot think or I don’t have any least like for InMyTeam. Or maybe it’s just sometimes some of my patients names disappear but I think it’s manageable. Review Source GH German H. Director of design and recruitment Hospital & Health Care Used the software for: 1-2 years ### "Thank you for existing" February 14, 2025 5.0 Pros Easy use of the platform and the truth is a good platform, intuitive and fast to use, in addition to its good customer service. Cons that sometimes the platform crashes and no warning is given. Review Source Response from InMyTeam May 9, 2025 Thanks, German, for this valuable feedback. Please send us a screenshot next time you have an issue, and we will jump in on a call. Cheers LP Lucia P. Front desk Hospital & Health Care Used the software for: Less than 6 months ### "Reliable and easy " October 1, 2025 4.0 It’s nice and refreshing to have an app reliable and new user friendly, especially with older users it’s easy. Pros It’s reliable and easy to use, it holds information well and very organized without being too complex. Cons It’s hard to get access to codes and authentication messages but with a few tweaks it’s helpful for everyday use Review Source NA Ngweh A. Administrator Health, Wellness and Fitness Used the software for: 6-12 months ### "Service Satisfaction" February 14, 2025 5.0 Overall my experience has been great. I would recommend these services to any home care agency. Pros The efficiency and ease with which information is processed. Cons The web site is sometimes slow. Sometimes my employees find it hard to reach certain areas. Review Source Response from InMyTeam May 9, 2025 Thanks Ngweh, I appreciate your honesty. Cheers. II Isaac I. APRN Health, Wellness and Fitness Used the software for: Less than 6 months ### "214 Form day to day use" October 1, 2025 4.0 Not phone friendly for the day in and day out 214 form completion and submission. The screen cant capture the form in its entirety Pros It shows the breakdown of shifts, though dies not update new entries of new shifts assigned in short notice Cons The 214 form is very extensive for tge concise information it gathers Not been able to connect to clock in an out from the site. Review Source CR CLAUDIA R. ACCOUNT RECEIVABLES Hospital & Health Care Used the software for: 6-12 months ### " Easy Software " February 10, 2025 5.0 software very easy to follow it has everything well organized easy to follow Pros organization you guys are a plus application is easy Cons no complain everything is clear and understandable Review Source Response from InMyTeam May 9, 2025 Thanks Claudia, Great Review. Have a great day. jS jacob S. Director of Recruiting Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great Partnership Thus Far!" February 4, 2025 5.0 Great experience overall. support is super helpful and on top of it. Pros The ease of use both for our employees and our clients. the interface is great and not very complicated. Cons Sometimes we have connectivity issues that we have to deal with, but I believe that is with all apps. Review Source Response from InMyTeam May 9, 2025 Thanks Jacob, Our app should work just fine without a connection. Try putting your phone in airplane mode next time, and it will switch the app to offline mode. Thanks DM Darline M. Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Dream & Faith home care agency " February 24, 2025 4.0 I love in Myteam they always respond quickly to a call when I have problems Pros I love the setting and the platform it good to use for medical and non medical home care agency Cons I feel in the beginning not easy to use Review Source Response from InMyTeam May 9, 2025 Hi Darline, Thanks for your Review. We appreciate the transparency. Cheers. HF Hilda F. ADM Hospital & Health Care Used the software for: Less than 6 months ### "Great costumer service " September 29, 2025 5.0 Ours company has a Great experience so far with the program . We are happy with the results and we are looking forward to working with the program team. Pros I personally think that the Costumer service is the strongest part of the In My Team . I have a great experience with \[sensitive content hidden\]. Cons Training is the most important part of a program I personally believe in this area the company to improve Review Source NS Nicola S. LPN Hospital & Health Care Used the software for: Less than 6 months ### "First time user " February 4, 2025 4.0 Easy to navigate. Doesn't require much training. Can easily chart even if its a first time user Pros User friendly software makes charting easy Cons App slows down sometimes, also freezes up when it needs updating Switched from [EMR Software](https://www.capterra.com/p/113468/EMR-Software/) Move to another company so its a different software Review Source Response from InMyTeam February 6, 2025 Thanks, Nicola, for your review and feedback. Our engineers have fixed the slowdown caused by a latency issue with our cloud infrastructure. The App Flies now :) VO Vanessa O. HR and Office admin Hospital & Health Care Used the software for: Less than 6 months ### "Super easy to learn!" September 30, 2024 5.0 Started using their system for the first time two weeks ago and I already feel super confident. It really is easy to learn! Pros Great support team! They do webinars too for new staff training Cons Wish they had an app for admins too! But the caregiver app is very user friendly Switched from [HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/) The support wasn't great and we have a big team with a lot of guidance needed. Review Source Response from InMyTeam May 9, 2025 Thanks, Vanessa, and thanks for highlighting how excellent our support is. Cheers AM Anibal M. Owner Health, Wellness and Fitness Used the software for: I used a free trial ### "Complete and Affordable" November 10, 2022 4.0 The customer service is great. They really care about helping the client. Specially with startups, they always try go go above and beyond to make sure you are up and running. Pros Coordination Plus (safe lots of time when trying to cover a shift last minute)On-line applicant tracking (very unique )Customizable automations Cons The Dashboards could use some improvement Alternatives considered [HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/)[Axxess Home Health](https://www.capterra.com/p/114010/AgencyCore/) Reason for choosing InMyTeam Better Price, they have the Coordination and on-line application features that the other software do not have. Review Source FI Finolia I. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Uncertain " June 20, 2023 2.0 Not good, the worst time since I have been working in the health care field. Pros Everything in one system, sounded easier and more efficient, but if billing is is not done, we’re have not gotten paid since using this program. I don’t care how good it is, if we don’t have money coming in to keep the business going. Cons Why go through a third party when you will have problems letter that takes so much time to solve. InMyTeam is easier to use than hhaexchange but it’s taken longer time to discover a problem then it we used hhaexchange. And we still have to go back to hhaexchange to resolve the problem. It just make no sense. Reason for choosing InMyTeam I listen to my consultant, big mistake. It’s not her fault Review Source Response from InMyTeam June 21, 2023 InMyTeam prides itself on a completely integrated system of EVV, Scheduling and Billing backed up unlimited one on one support for our clients. It is designed to work seamlessly with aggregators such as HHAExchange, Tellus and others. We try very hard to work with new clients to resolve past billing issues, we can't always fix problems that didn't happen under our watch. Another wonderful aspect of InMyTeam is that we don't "lock" anyone into a long-term contract, what does that mean? It means that we can't take a single client for granted, every client is given the opportunity to flourish and grow, because we grow right along side them. InMyTeam is a family of staff, clients and professionals dedicated to our customers success. SR SISSY R. Billing Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "OFFICE MANAGER BILLING" April 1, 2024 5.0 Pros BILLING IS MUCH EASIER. I DONT HAVE TO GO BACK AND FORTH Cons NONE. IMT HAS IMPROVE THE LAGING IN THE SYSTEM. THEY ARE CONTINUING TO UPDATE THE SYSTEM Review Source Response from InMyTeam May 9, 2025 Thanks Sissi, Your review means the world to us. Cheers SB Susana B. Operations Manager Hospital & Health Care Used the software for: 6-12 months ### "Friendly to manage" July 28, 2023 4.0 Good Pros Billing. Just a little bit hard to get the schedules done properly. Cons Reports. They are not easy to manage. The reports in Excel doesn't give us the chance to manipulate them. Switched from [AdaCare](https://www.capterra.com/p/125608/AdaCare/) To avoid billing thru HHA Exchange Review Source Response from InMyTeam August 9, 2023 Hi Susana, Thanks for your review; we recently updated the Excel exports to have columns set as money. that way, you can now do calculations over them. MM Mirelys M. HOME HEALTH Hospital & Health Care Used the software for: 1-2 years ### "excellent service" September 8, 2023 5.0 Day to day scheduling, patient profile, billing. Pros The website is very easy to use yet if i have any problems, when i call customer service they are always helpful and ready to solve and guide through any problem Cons i have not encountered a bad experience with in my team. always very satisfied with the service Review Source Response from InMyTeam May 9, 2025 Thanks Mirelys, I appreciate your feedback. Cheers. AA Ana A. Agency Supervisor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Very Easy to Use" August 31, 2023 5.0 My overall experience has been very easy and reassuring that we will get the Support when we need it. Pros Training is excellent! So easy to follow and Customer Service is also excellent. I get a call back right away if I have a question, unlike other softwares I've used before. Cons There are some features that I would like to see that are not available, but Customer service has generated a Ticket to see what can be done. Alternatives considered [WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/) Reason for choosing InMyTeam Because of your personnel!! Review Source Response from InMyTeam May 9, 2025 Helpful review, Ana. Thanks YC Yulierki C. Patient Coordinator Hospital & Health Care Used the software for: 2+ years ### "Quality of the program" January 18, 2023 5.0 Pros The quality of the program. We can improve the quality of our work. Cons everything is ok for me. I feel comfortable working with this program. Review Source Response from InMyTeam May 9, 2025 Thanks Yulierki, I appreciate your honesty. Thanks dA dianelis A. support Hospital & Health Care Used the software for: 2+ years ### "the easiest and most complete app" March 26, 2026 5.0 love that its always updating, visual attractive and easier to use, thanks to make our work enjoyable Pros works fast, it's very useful so easy to use, many options to clock in and out, its looks clean and organized Cons the option to log out from the app it's just a question, for me it should look like a button even though its blue the question it doesn't looks like an option Switched from [Axxess Home Health](https://www.capterra.com/p/114010/AgencyCore/) the other app was too complicated, imt it's easier to use Review Source IP Iliana P. HHA Health, Wellness and Fitness Used the software for: 1-2 years ### "Muy buena " January 31, 2024 5.0 Estoy contenta utilizando la aplicacion. La recomiendo Pros Todo. Muy completa y fácil de usar. Se las recomiendo Cons Todo me gusta. A veces me quedo sin conexión pero no es culpa de la aplicacion Review Source Response from InMyTeam February 1, 2024 Thanks, Iliana. We appreciate your time and effort in making this review. Our team will always be there for you. AG Ailyn G. Office Manager Hospital & Health Care Used the software for: 6-12 months ### "Awesome System " August 24, 2023 5.0 Pros The staff, very easy to speak to. Always available Cons no complains. App very friendly use. My staff understands it to perfection Review Source Response from InMyTeam May 9, 2025 Thanks, Aylin, useful review. Cheers NF Niria F. HHA Hospital & Health Care Used the software for: 2+ years ### "New experiencies" October 29, 2022 3.0 Pros I don't have much interest in this application since it should be faster without so many questions, you don't have time for that. Cons The image of the icon is different and very accurate, the rest is very long. Review Source Response from InMyTeam November 1, 2022 Hi Niria, We are preparing a new version of our App designed specially for HHAs and CNAs, hope you like it. CJ Carolina J. HHA Health, Wellness and Fitness Used the software for: 1-2 years ### "Excelente " January 30, 2024 5.0 Pros La facilidad para acceder al programa al igual que la rapidez. Cons Nada. Todo muy bien hasta ahora. Review Source Response from InMyTeam February 1, 2024 Thanks, Carolina. We appreciate your time and effort in making this review. Our team will always be there for you. yD yusimil D. OWNER Hospital & Health Care Used the software for: 1-2 years ### "calidad de soporte" May 10, 2023 5.0 Pros easy to use, good costumer service, all the people is friendly Cons I like every thing about inmytem, is very funtional Review Source Response from InMyTeam May 9, 2025 Thanks Yusimil, I appreciate your review. Thanks YR Yamile R. Alternative administrator Individual & Family Services Used the software for: 2+ years ### "Excelente producto!" January 27, 2021 5.0 Mi experiencia en la utilizacion del software y la comunicacion con el equipo de In my Team ha sido excelente. Lo recomiendo a las agencias que presten servicios de long term care. Pros Me gusta mucho su funcionalidad de coordinacion. Con este software es mucho mas facil encontrar la conexion deseada entre aides y pacientes para un optimo servicio. Ademas el equipo de implementacion siempre esta muy atento a las dudas que tenemos. Muy bueno el customer service. En el tiempo que lo he usado han ido creando nuevas funcionalidades basados en las necesidades del negocio. Y excelentes precios! Cons Hasta ahora todo me gusta en el software Review Source Response from InMyTeam January 29, 2021 Kind of you Yamile, rest assure InMyteam will help your company succeed. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.