# InMyTeam Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about InMyTeam Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more. Source: https://www.capterra.com/p/215860/InMyTeam/ --- # InMyTeam Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) InMyTeam ## What is InMyTeam? INMYTEAM is an all-in-one cloud-based software platform built specifically for home care and home health agencies. It combines scheduling, EVV, billing and claims management, clinical documentation, HR compliance, caregiver mobile apps, and nurse portals into one fully integrated system. Designed to eliminate fragmented tools and manual processes, INMYTEAM helps agencies streamline operations, improve compliance, accelerate reimbursements, and scale efficiently. With built-in AI-powered automation (Brainy) for smarter scheduling and workflow optimization, agencies gain real-time visibility, better caregiver-client matching, and stronger operational control. Whether serving private pay, Medicaid, or Medicare clients, INMYTEAM provides a modern, user-friendly solution that supports agencies from startup to multi-location growth — all in one unified platform. ## What is InMyTeam used for? [Home Health Care](https://www.capterra.com/home-health-care-software/)[Home Care](https://www.capterra.com/home-care-software/) Recognitions Shortlist Best ease of use Best value for money Overall rating Based on 94 user reviews Reviews sentiment Positive 94% Neutral 3% Negative 3% Starting price $200 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Home Care / 2026 - Home Health Care / 2026 Our "Best of" badge program showcases products with the highest ratings... - Home Health Care / 2026 Our "Best of" badge program showcases products with the highest ratings... - Home Health Care / 2026 ## InMyTeam alternatives Highest Rated [4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting price $325.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (154)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) Starting price $295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.5 (65)](https://www.capterra.com/p/140368/Carecenta/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/215860/InMyTeam/alternatives/) ## FAQs about InMyTeam Overview ### What problems does InMyTeam solve? InMyTeam helps home care and home health teams solve scattered scheduling, disconnected patient and caregiver records, manual payroll reconciliation, and slow staff communication. Coordinators, nurses, field staff, and agency administrators use it to match aides to patients, manage visits and recertifications, simplify charting, and keep everyone aligned on updates. Answer based on 65 reviews Overview ### Which roles and teams benefit most from InMyTeam? InMyTeam is most used by home healthcare administrators, nursing leaders, and care teams that need to coordinate staffing, scheduling, and patient support. Operations managers and owners use it to oversee agency workflows, while billing and accounting staff rely on it to manage administrative tasks, documentation, and reimbursement processes. Answer based on 94 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is InMyTeam built for? InMyTeam is built primarily for small home health care organizations, with 89% of reviewers from small businesses and 69% in Hospital & Health Care. It serves home health care agencies, including long-term care, Medicaid, private duty, and Medicare providers, with additional use in Health, Wellness and Fitness at 18%, especially for home health care. Answer based on 94 reviews Features and Usability ### What are the key features of InMyTeam? InMyTeam includes core home care management features like scheduling, payroll management, billing and invoicing, and visit verification. Reviewers also highlight team collaboration through chat/messaging, patient charting and documentation, plus reporting tools such as customizable reports and real-time dashboards for tracking visits, hours, and compliance. Answer based on 50 reviews Integrations ### Which third-party tools and platforms does InMyTeam integrate with? InMyTeam integrates with over 10 third-party tools and platforms across payroll, accounting, CRM, analytics, and communications. Key integrations include ADP Workforce Now, Paychex Flex, QuickBooks, QuickBooks Online, Microsoft Power BI, SuiteCRM, Twilio, Twilio Flex, Viventium Software, and Wolters Kluwer ELM Solutions. Answer based on 3 reviews Getting Started and Support ### How good is InMyTeam customer support? InMyTeam provides generally helpful customer support, especially for home care agencies that need fast answers on scheduling, billing, and patient records. Many teams find support patient and accessible, but some users mention inconsistent follow-up, limited help documentation, and chat responses that do not always resolve more complex workflow or clinical issues. Answer based on 33 reviews Getting Started and Support ### What training and onboarding options does InMyTeam offer? InMyTeam offers in-person training, live online sessions, webinars, documentation, and videos to support team setup and learning. In-person and live online formats provide guided instruction, webinars cover scheduled group sessions, documentation offers written reference material, and videos support self-paced review. Answer based on 6 reviews Getting Started and Support ### What customer support options does InMyTeam offer, and how do users rate the experience? InMyTeam offers email/help desk, FAQ/forum, a knowledge base, phone support, a 24/7 live representative, and chat. Users often describe support as quick, patient, bilingual, and helpful, with issues sometimes resolved fast. Some reviewers report inconsistent answers, chat problems, missed callbacks, and slower follow-up after updates or more complex problems. Answer based on 43 reviews Features and Usability ### How well does InMyTeam handle scheduling and payroll? InMyTeam handles scheduling and payroll well for many home care and small agency teams by keeping shifts, hours, billing, and staff records in one place. Many managers find automation and reporting useful, though some users mention clock-in issues, slowdowns during updates, scheduling limits, and occasional payroll or payment-related frustrations. Answer based on 24 reviews ## Features AI summary Based on 697 Home Health Care reviews Capterra data shows that buyers of Home Health Care software rank the following features as their top priorities: - **Scheduling** (**53%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**58%**) - **Care Plan Management** (**48%**) InMyTeam supports all three of the features reviewers value most: **Scheduling**, **HIPAA Compliant**, and **Care Plan Management**. Together, these capabilities help home health care teams coordinate visits, protect patient information, and manage care delivery more effectively, allowing teams to stay organized while maintaining compliance and consistent patient support. Scheduling 4.5 (52) 80.77% of 52 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources HIPAA Compliant 4.8 (65) 81.54% of 65 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Care Plan Management 4.5 (40) 72.50% of 40 reviewers that rated this feature as important or highly important Manage the treatment plan and coordination between care providers and patients with special health care needs Compliance Management 4.5 (29) 79.31% of 29 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Mobile Access 4.7 (40) 77.50% of 40 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Billing & Invoicing 4.3 (53) 75.47% of 53 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers InMyTeam 55 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Creation, administration, and evaluation of assessments or tests Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage the treatment plan and coordination between care providers and patients with special health care needs Manage caregiver's training, scheduling, supervision, performance evaluation, etc. Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Communicate using direct chat or messages within the system Process of submitting and following up on claims with insurance companies Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Track employees' arrival and departure timings for payroll purposes Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Customize contracts and forms to collect specific information Alter the layout and content of reports Store, manage, and track all electronic documents in a centralized location Digitally sign online documents Track employee schedules, availability, and performance across projects and tasks Online portal where employees can access and track their own information Create and securely store digital patient records Specifically for long term care providers Store, manage and track all forms in a centralized location Providing medical care for elderly patients System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Compliant with HIPAA, which sets standards for sensitive patient data protection Manage the care, assistance, or services that take place in patient's home Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Administer and track medication inventory, schedules, dosage, and side-effects Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Manage employee salary processes, data, taxes, and records administration efficiently System of devices or tools that help perform, test and capture patients' diagnostics in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Ability to record, store, update, and retrieve information Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Create, manage and track all task activities and progression Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Track time worked per client Process that confirms a caregiver's visit and services provided Get Advice We can help you find the software with the features you need. Features 4.5 (94) 4.5 Based on 94 reviews ## Pricing Value for money 4.6 (90) Basic $200.00 Flat Rate,Per Month Value for money 4.6 (90) 4.6 Based on 90 reviews ## Integrations [ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Availity](https://www.capterra.com/p/68854/Availity/)[ Viventium Software](https://www.capterra.com/p/161138/Viventium-Software/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (92) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (92) 4.6 Based on 92 reviews ## User reviews Overall rating 4.6 Based on 94 reviews Filter by rating 5(66) 4(22) 3(3) 2(1) 1(2) Mentioned topic Sorted by most recent JW Jan W. HHA Director Hospital & Health Care ### "RN/Director" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 19, 2026 It has been a very positive experience overall. We were frustrated at first but I think this is normal. Pros For the most part it is easy to navigate. I really like the AI feature and how it recommends additional diagnosis or anything that might be conflicting. Cons The information from the referral does not transmit over to the admission such as medications. I also would love for the start date for example in the OASIS Assessment to be removed so we don't have to remove it each time. I would also like to be able to customize the side buttons such as patient, settings etc. Switched from [EvidentIQ EDC](https://www.capterra.com/p/275393/EvidentIQ-EDC/) Stopped supporting this software as of April. Alternatives considered [MatrixCare Home Health & Hospice](https://www.capterra.com/p/81083/Brightree/) Reasons for choosing InMyTeam Best fit for our agency. I looked at what was best for a small agency, cost, and features. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BA Brianna A. Administrator Hospital & Health Care ### "Supreme Home Health Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 19, 2026 Pros I enjoy that In My Team is easy to use and navigate. I absolutely love the chat feature. The response time is very prompt and each time the individual is able to help me with my concern. I also find the scheduling feature and patient chart feature to be easy to navigate and use. Cons I think there are some features I would like In My Team to have. For example I would like for my nurses to be able to see the patients plan of care on their end. However, overall there isn't anything I completely dislike about In My Team software. My employees also find it easy to use and navigate. Switched from [Alora Home Health](https://www.capterra.com/p/69030/Alora-Homecare-Software/) In My Team advertised better features and easier use. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SC Sobeyda C. Director of Nursing Medical Practice ### "Strong Clinical Coordination & Home Health Management Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 2, 2026 Overall, my experience with InMyTeam has been positive from a clinical standpoint. The platform supports patient care coordination, scheduling, documentation, and team management within the home health setting. While there are opportunities to improve usability and workflow simplicity, it provides practical tools that help clinicians and agencies manage patient care delivery effectively. Pros From a clinical perspective, I appreciate the ability to manage patient assignments, scheduling, documentation, care coordination, and communication within one platform. It supports continuity of care, interdisciplinary collaboration, and clinical oversight in home health operations. Cons Some documentation workflows and navigation features could be more intuitive and efficient for clinicians working in the field. Streamlining certain clinical processes could help reduce administrative burden and improve workflow. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DB David B. Cna Hospital & Health Care ### "Very satisfied " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2026 Wonderful easy would recmend to anyone who wants to use it it is a wonderful app to use and i would use it every day Pros Its easy to use and very relyable can find stuff very easy and would wish all the companys that i have work for used it Cons Nothing everything is wonderful and easy anyone could use it it is very relieable and easy to use it Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JE Jeannette E. Registered Nurse Health, Wellness and Fitness ### "InmyTeam Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 29, 2026 Overall this is a great app. The app is very easy to navigate. It is also very user friendly. Over easy. Pros I like that it’s very user friendly. The app is also easy to navigate. It updates very quickly with changes. Cons I don’t like that you can’t see many options for open cases. It may not be a app issue and may be how the company enters the information. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SA SUSY A. Administrator Hospital & Health Care ### "In My Team: A Valuable Tool for Managing HHA Compliance and Improving Business Operations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2026 Overall, my experience has been good, especially because whenever I have had any questions, your staff has assisted me and explained everything clearly. Also, all of my employees feel comfortable using your application on their different devices. Pros I like In My Team because it is an easy-to-use system and it covers everything we need in home health care Cons I haven't really thought about it; I think I like everything about it. Although, perhaps, they could offer annual training on topics such as reconciliation and billing management. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RA Rosa A. Cna Hospital & Health Care ### "Never change the way you work" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 May 28, 2026 My experience with In my team have been excellent, amazing staff, They deliver on what they promise, so They are as good as their word. Pros From the first moment you enter the office they make you feel like a valued person, From the very moment you walk into the office, they make you feel like a valued person. Everyone is very respectful and organized with the schedule. They are always there to assist you in case you need it. The location is great and easy to go. Cons The patients are very far away, and the hours are very few, I think nobody can go 30 minutes from their location just for 2 or 3 hours Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HB Heather B. Registered Nurse Hospital & Health Care ### "Easy to learn and use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 28, 2026 My overall experience with InMyTeam is very positive. I find it easy to use and it makes my job easier. Pros I like that it's easy to use, easy to learn and makes my job much easier. I can easily go from visit to visit. Cons There are often glitches in the system and sometimes my documentation has disappeared. Although the glitches seem to be resolving. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TM Tamiko M. DIRECTOR Hospital & Health Care ### "GREAT SOFTWARE" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 28, 2026 OVERALL, MY EXPIERENCE HAS BEEN GREAT. THE SOFTWARE HAS MADE OUR BACKOFFICE RUN MUCH EASIER. HIGHLY RECCOMMEND Pros CUSTOMER SERVICE IS TOP TIER. SOLUTION BASED COMPANY ALWYS AVAILABLE TO SOLVE ANY ISSUES OR HELP, SOFTWARE HAS SO MUCH TO OFFER IN ORDER TO KEEP COMAPNY IN COMPLAINCE. Cons I WOULD LIKE TO SEE QUICKBOOKS INTEGRATED TO MAKE PAYROLL EASIER. ALSO, INTEGRATING BACKGROUND CHECKS WOULD HELP. Switched from [CareSmartz360](https://www.capterra.com/p/233554/CareSmartz360/) OFFERED MORE IN SOFTWARE. BETTER OPTION. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DA dianelis A. support Hospital & Health Care ### "the easiest and most complete app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2026 love that its always updating, visual attractive and easier to use, thanks to make our work enjoyable Pros works fast, it's very useful so easy to use, many options to clock in and out, its looks clean and organized Cons the option to log out from the app it's just a question, for me it should look like a button even though its blue the question it doesn't looks like an option Switched from [Axxess Home Health](https://www.capterra.com/p/114010/AgencyCore/) the other app was too complicated, imt it's easier to use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/215860/InMyTeam/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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