# Alvaria Engagement Analytics Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Alvaria Engagement Analytics Software - reviews, pricing plans, popular comparisons to other Speech Analytics products and more.

Source: https://www.capterra.com/p/215867/Alvaria/pricing

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# 

 Alvaria Engagement Analytics Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

Alvaria Engagement Analytics

## What is Alvaria Engagement Analytics?

Alvaria Engagement Analytics is a powerful speech and text analytics engine designed for quality analysts, business analysts and other advanced users to surface valuable insights into quality, operational efficiency and customer sat across all customer communication channels.

## What is Alvaria Engagement Analytics used for?

[Speech Analytics](https://www.capterra.com/speech-analytics-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

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Negative

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Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Alvaria Engagement Analytics

0.0

VS.

[5.0 (807)](https://www.capterra.com/p/276054/Fathom/reviews/)

Starting Price

Contact vendor

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

5.0 (342)

Value For Money

0.0 (0)

Value For Money

4.9 (303)

Customer Service

0.0 (0)

Customer Service

5.0 (325)

## Alvaria Engagement Analytics alternatives

[4.7 (7)](https://www.capterra.com/p/10011014/CallAI/reviews/)

Starting price

$49.99

Per User, Per Month

[4.6 (150)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/)

Starting price

$79.00

Per User, Per Month

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting price

$350.00

Per User, Per Month

[Rilla](https://www.capterra.com/p/10016798/Rilla/)

[4.8 (342)](https://www.capterra.com/p/10016798/Rilla/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/10016798/Rilla/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

API

Application programming interface that allows for integration with other systems/databases

Audio Capture

Record audio or import/upload audio files

Automatic Call Distribution

Distribute/route/connect calls

Automatic Transcription

Use AI to convert voice into text automatically

Call Center Management

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Alvaria Engagement Analytics 46 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Record audio or import/upload audio files

Distribute/route/connect calls

Use AI to convert voice into text automatically

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Track and report on all incoming and outgoing calls

Sends voice calls to a specific queue based on predetermined criteria

Provide agents with a typical response for common call subject matter

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Transfers live calls to other agents

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Organize and group data or items based on various criteria

Communicate using direct chat or messages within the system

Track and manage adherence to policies for any service, product, process, or supplier

Computer-telephony integration is the use of computers to manage telephone calls

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Alter the layout and content of reports

Protect sensitive data for digital privacy

Compliant with HIPAA, which sets standards for sensitive patient data protection

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Identify different languages

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and support multiple languages

Process and analyze human language in text or audio form

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Predict future data based on historical data sets

System calls multiple numbers at once and connects the agent to the first number that answers

Systematic evaluation of various aspects of a project or service to prevent defects or issues

Analyze and gain insights into data in real-time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Enables users to search, access, and retrieve information from the system's database without needing technical assistance or support

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Analyze, correct, and monitor speech for transcriptions or recordings

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

## Pricing

### Starting price

Contact vendor  
for pricing

Free trial  
not available

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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