--- title: "Zoho Sign Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Zoho Sign the right Document Control solution for you? Explore 97 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/215876/Zoho-Sign/reviews/" page_type: "reviews" language: "en" --- Zoho Sign 4.5 (97) [View alternatives](https://www.capterra.com/p/215876/Zoho-Sign/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2026 # Reviews of Zoho Sign Ease of use 4.6 Customer Service 4.3 ## Pros and Cons in Reviews DC David C CMOMarketing and Advertising, 11 - 50 employeesUsed the software for: 6-12 months. “I also highly appreciate the robust document management and tracking features; the automatic audit trails and certificate of completion give us total peace of mind for legal compliance.“ June 17, 2026 VP Vipul P CEO Managing DirectorPharmaceuticals, 2 - 10 employeesUsed the software for: Less than 6 months. “What I liked least is that Zoho Sign currently lacks integration with Office 365, and some advanced features and customization options are not as extensive as tools like DocuSign.“ June 16, 2026 JM Justine M Tech Experience Associate IIOutsourcing/Offshoring, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “It also allows me who exactly it will route to after being signed so cross departments can easily receive then pass the document once they are done.“ June 16, 2026 SM Stephen M Managing DirectorTelecommunications, 11 - 50 employeesUsed the software for: More than 2 years. “It give us limited possibility to make font and size changes when creating a template, so it makes the process at the end for customizing the document very cumbersome.“ September 27, 2024 RS Rachelle S Office ManagerEnvironmental Services, 2 - 10 employeesUsed the software for: More than 2 years. “What I like most about Zoho Sign is its excellent value for money, responsive customer support, and easy-to-use document signing features.“ June 16, 2026 JG Joe G Project ManagerConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “Also I dont like that as a form filler I can't place a photo in the form.“ June 16, 2026 MA Melbin A Co-founderMedia Production, 11 - 50 employeesUsed the software for: 6-12 months. “It offers plenty of customization options to fit different workflows, and while there is a small learning curve at first, it's manageable and becomes easy to use with regular use.“ June 20, 2026 CT Clara T AccountantTelecommunications, 11 - 50 employeesUsed the software for: More than 2 years. “The mobile app can be clunky for reviewing complex documents, which is a hassle when I’m approving paperwork on the go.“ April 17, 2025 ## Showing most helpful reviews Showing 1-25 of 97 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Stephen L. World Ruler Marketing and Advertising Used the software for: 2+ years ### "Zoho Sign for all your digital signing needs" July 18, 2026 5.0 I've been a Zoho user for close to 15 years and probably a Zoho Sign user for 10. I'd previously tried other document signing docs and wasn't as impressed. Pros I'm a Zoho One user, and Zoho Sign fully integrates with every Zoho module, making it easy to send a doc to any contact in my CRM. Many user-defined options, such as how often to send reminders to recipients. Cons There is a template that can be used, but it is for a templated contract/document and not a template for the text block I use each time. I send uploaded image files to clients as art proofs I need them to review and approve/decline. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) We were already using Zoho modules, so it was a natural switch to Zoho Sign. Review Source PK Paul K. Operation Manager Civil Engineering Used the software for: 6-12 months ### "Everything We Needed in One Reliable E-Signature Platform" June 17, 2026 5.0 ZohoSign is incredibly easy to set up and use. We integrated it seamlessly with our sales tool, SC360, using the provided API key, the process was straightforward from start to finish. Within SC360, we can prepare client quotes and send them directly for signature through ZohoSign. Every action is automatically logged in SC360 in real time, including submissions, views, forwards, and completions. Once a document is fully signed, we receive an email notification and the completed document is automatically stored in SC360. Overall, we're very satisfied with ZohoSign and would highly recommend it. Pros ZohoSign is incredibly easy to set up and use. We integrated it seamlessly with our sales tool, SC360, using the provided API key. The process was straightforward from start to finish. Cons Based on my experience with this application, I have no negative feedback to share. It has fully met my expectations and delivered exactly what I was looking for within the subscription. Alternatives considered [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Reason for choosing Zoho Sign ZohoSign provided dedicated e-signature workflows, real-time tracking, and direct API integration with our SC360 platform, capabilities that Adobe Acrobat Reader could not match at a comparable price point. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) ZohoSign offered a more cost-effective solution with equally robust features. The seamless API integration with our existing tools and the straightforward setup made it a clear upgrade over DocuSign. Review Source ED Evelyn D. Associate Director Quality Assurance Biotechnology Used the software for: Less than 6 months ### "Bad experience with lack of zohosign customer service. " February 26, 2025 1.0 Very negative experience and would not recommend zohosign when there are so many user friendly solutions from Adobe, Docusign, and signnow. Pros Sounded user friendly and compliant at a decent price point. Cons The complete inability to get customer service help when the system failed to log me in after 4 months of having the zohosign. Customer service is non existent I have waited almost a week for zohosign to resolve my issue to no avail. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) To conserve resources, that obviously you get what you pay for. Zohosign is a waste of money. Review Source DC David C. CMO Marketing and Advertising Used the software for: 6-12 months ### "Affordable, secure, and seamless e-signing that gives DocuSign a run for its money." June 17, 2026 4.0 Our overall experience has been highly positive. Zoho Sign has significantly cut down our document turnaround times from days to minutes. It handles collaboration well, allowing our team to share templates and track exactly who has viewed or signed a document in real-time. Despite a slight initial learning curve for administrative setup and template customization, it has proven to be a highly reliable, secure, and cost-effective solution for our daily document management needs. Pros The value for money is unbeatable, especially compared to more expensive alternatives like DocuSign or Adobe Sign. The core document signing workflow is incredibly smooth. Clients can sign documents in seconds on any device without needing to create an account. I also highly appreciate the robust document management and tracking features; the automatic audit trails and certificate of completion give us total peace of mind for legal compliance. Additionally, it integrates flawlessly with the rest of the Zoho ecosystem and third-party apps like Google Workspace. Cons While the learning curve for basic signing is low, setting up advanced customization, complex multi-party workflows, or custom branding templates can be a bit counter-intuitive at first. The user interface, while functional, feels a bit utilitarian and could use a modern visual refresh. Lastly, customer support is generally helpful, but response times on the lower-tier plans can occasionally take a day or two if you run into a technical glitch. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/)[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) We switched primarily due to cost. DocuSign became too expensive as our document volume grew, whereas Zoho Sign offered a much more reasonable pricing structure with similar core features. Review Source MA Melbin A. Co-founder Media Production Used the software for: 6-12 months ### "Great value for money with useful customizations" June 20, 2026 5.0 Overall, my experience with Zoho Sign has been good. It's easy to use, offers great value for money, and lets you customize workflows to fit your needs. It takes a little time to learn at first, but after that, it's simple and works well. Pros What I liked most about Zoho Sign was its excellent value for money. It offers plenty of customization options to fit different workflows, and while there is a small learning curve at first, it's manageable and becomes easy to use with regular use. Cons The interface can feel a bit overwhelming initially due to the number of customization options. There is a slight learning curve, and some advanced features take time to discover and configure. Alternatives considered [emsigner](https://www.capterra.com/p/186719/emSigner/)[Docusign](https://www.capterra.com/p/121506/Docusign/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) Reason for choosing Zoho Sign I chose Zoho Sign because it offers better value for money, has the features I needed, and provides enough customization for our workflow without being too complicated. Review Source VP Vipul P. CEO Managing Director Pharmaceuticals Used the software for: Less than 6 months ### "Great value, simple signing, smooth experience" June 16, 2026 5.0 Overall, my experience with Zoho Sign has been very positive. It offers a smooth and intuitive user experience, efficient document signing, and strong value for money, making it a reliable solution for managing and collaborating on agreements. Pros What I like most about Zoho Sign is its excellent value for money combined with simple and efficient document signing. It also offers organized document management and smooth collaboration, making it easy to handle agreements end-to-end. Cons What I liked least is that Zoho Sign currently lacks integration with Office 365, and some advanced features and customization options are not as extensive as tools like DocuSign. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/)[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Reason for choosing Zoho Sign Value for Money and ease of use of ZOHO and the integration between different other ZOHO offerings. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) I switched from DocuSign primarily for better value for money—Zoho Sign offers similar core functionality at a much more competitive price. Additionally, the broader Zoho ecosystem provides opportunities to integrate with other apps in the future, making it a more scalable and cost-effective choice for our business. Review Source BT Benjamin T. Systemadministrator Telecommunications Used the software for: 6-12 months ### "Great Digitalization, but no Integrations" March 13, 2026 4.0 Pros Signing, sending and manging documents digitally is a straightforward process for both senders and recipients. Cons Integration with Third Party Tools require additional setup or tools which is quite frustrating to be locked into one ecosystem because one simply not know how to integrate third party tools Switched from [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) Pricing is the biggest catch for internal teams. Review Source SN Samuel N. Marketing Manager Broadcast Media Used the software for: 2+ years ### "A Superlative Digital Signature Software. " December 16, 2024 5.0 Pros It is simple to access Zoho Sign across multiple devices. It is simple to sign and manage documents digitally using Zoho Sign. It integrates easily with other tools. Cons So far so good, since Zoho Sign performs perfectly. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Zoho Sign has a simple, intuitive and user-friendly interface compared to Docusign. Review Source JM Josh M. Owner Construction Used the software for: 6-12 months ### "A Reliable E-Signature Tool for Small Businesses" July 11, 2026 5.0 My overall experience with Zoho Sign has been positive. It has helped me save time, reduce paperwork, and send professional contracts to clients without needing to meet in person. It is especially useful for a small business already using the Zoho ecosystem. While there are a few areas that could be simplified, it is a reliable and convenient electronic-signature platform. Pros Zoho Sign is easy to use and makes sending contracts and agreements for electronic signatures quick and organized. I especially like that it integrates well with other Zoho applications, keeps documents in one place, and allows me to track whether a document has been viewed or signed. Cons Some of the document setup and field placement can feel a little tedious, especially when preparing longer contracts. The interface could also be more intuitive in a few areas, and certain advanced features take time to learn. Review Source AN Amir N. Controller Education Management Used the software for: Less than 6 months ### "ZohoSIgn Review" August 28, 2026 4.0 Overall experience of using the Zoho Sign is good. It gives the real time tracking of electronic documents. In addition to that Zoho Sign also integrate easily with other Zoho applications Pros Zoho Sign is digital platform to sign the official & confidential documents in a safe and secure method. It also allows the user to get access to the required documents continently Cons There are issues with regards to the integration of Zoho Sign with accounting software in the ERP environment. In some cases, it is also difficult to change the document template as per the requirements Review Source AN Abe N. Founder Utilities Used the software for: 1-2 years ### "Reliable and user friendly " January 3, 2025 5.0 Simple and dependable. Never had a hiccup. Pros Simple with an easy to navigate user interface. Cons Nothing comes to mind which is why it’s easy to review this software. Switched from [eSign](https://www.capterra.com/p/109709/eSign/) Felt the price was better with Zoho for comparable features. Review Source dC diego C. ict manager Consumer Goods Used the software for: I used a free trial ### "a good sign solution" January 14, 2025 4.0 a good solution, we will give a second try in the next month Pros a good solution for signig document, we use it in demo in our android app for drivers Cons the license is not very easy to understand Switched from [Namirial eSignAnyWhere](https://www.capterra.com/p/217902/Namirial-eSignAnyWhere/) for testing a new opportunity on a new appliance Review Source BP Brittany P. Case Management Management Consulting Used the software for: I used a free trial ### "Good for electronic signatures " January 19, 2025 4.0 Overall it was okay. But there are other electronic platforms that are competitive Pros Fast and convenient for signatures quickly Cons Slow document uploads at times was not efficient Switched from [SignWell](https://www.capterra.com/p/184497/Docsketch/) Price and able to have more features needed for my job Review Source EH Ed H. Studio Owner Photography Used the software for: 2+ years ### "A key part of my online bookings" December 15, 2023 5.0 Pros I'm thrilled that Zoho Sign is part of the Zoho One platform, which I use as a backbone for my small business. With it, I can have my estimates signed online, expediting the sales process. It is also critical to have the contracts (which can be made part of the estimates) signed for legal purposes. Cons I am not sure where the culprit is, but on rare occasions, some of the estimates cannot be accepted/signed by my clients. The support team states it is due to the user's browser security settings, but I can't think that it is something that cannot be addressed, as otherwise, this would be a known industry limitation. As far as I know, companies like DocuSign don't experience such things. Switched from [ShootQ](https://www.capterra.com/p/125455/ShootQ/) Zoho Sign is part of Zoho One ecosystem which handles all business aspects for me, from CRM to marketing, sales, and support. Review Source RM Rexie M. Company Owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Perfect E-signature software!" April 9, 2024 5.0 Zoho Sign has been great for new contract paperwork for staff, sub contractors and new account clients! Pros The software is data law compliant as well as creates legally binding signed documents and certification where necessary so provides good peace of mind! Very easy to use, customise and brand with our own company theme. Cons No issues! Gave us more functionality than we initially thought we needed for signing up new clients. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Pricing, Zoho Sign presented more value for money Review Source HL Harsh L. Developer Computer & Network Security Used the software for: Less than 6 months ### "Zoho sign is best platform for e-signature" January 20, 2025 5.0 Zoho Sign made signing and managing documents super easy and hassle-free. From creating workflows to tracking documents, everything felt smooth and secure, saving both time and effort. Pros Zoho Sign has some good features, like customizable workflows, signer authentication, and real-time tracking. Its audit trails and templates make it a trustworthy and efficient solution for secure e-signatures. Cons Zoho Sign can feel limited in advanced integrations with non-Zoho platforms compared to others. Otherwise, it is great to use. Review Source AA Ancy A. Business development executive E-Learning Used the software for: Less than 6 months ### "A reliable and secure solution for corporate documentation and contracts." January 10, 2025 5.0 It's doing great, just wow.no more to say, if you're looking for a reliable e-sign solution, just for it. Pros It's a convenient and secure way for corporate and contractual esign module.just doing Great in it's domain. Cons No such cons, but can be secured with an authenticator Review Source CS Cornelius S. Administrator Farming Used the software for: 1-2 years ### "Zoho Sign easy to use" December 27, 2024 5.0 Pros It is easy to use. Zoho is my most useful for signature. Cons I am bit uncomfortable if it used in mobile phone. Review Source VF Vincent F. Marketing Manager Biotechnology Used the software for: I used a free trial ### "Good in general" January 15, 2025 4.0 good general, not much use but ok in general Pros easy to use overall, not too complicated Cons not pretty, but good enough for what you need it Review Source SKS Sanjay Kumar S. Principal Finance Consultant Financial Services Used the software for: 2+ years ### "Zoho Sign excellent tool for Professionals " July 4, 2023 5.0 Zoho Sign very useful for my profession. Easily use and share all files and documents with other professionals within minutes. Pros Easy to use, Edit the content. Easily share the files, Documents with other colleagues. It's amazing tool for all fields and Professional and businesses. Love it Cons All the features are perfect. There is no need to changes . It's perfect. Review Source JR Justin R. Sales Consultant Construction Used the software for: 1-2 years ### "Another Great reason to use ZOHO" August 20, 2022 5.0 We are getting clients from all over the country to sign our contracts. This is the program we use. Pros It is very easy to use and you can sign anything you want. Cons Mobile features could be a little easier to use. Review Source FM Fatura M. Accounting Manager Food & Beverages Used the software for: 1-2 years ### "Best Electronic Signing Solution " January 10, 2024 4.0 Pros I like the document management and document storage features It makes authentication easy and I like the multi signing features The software is very secure and supports mobile signing Cons It has been resourceful and Zoho Sign never disappoints. Review Source Jaideep T. Head of Product Financial Services Used the software for: 1-2 years ### "Digital Signatures made easy with another great tool from Zoho" March 19, 2021 5.0 My overall experience with Zoho Sign has been great. I'm currently using it to get all my NDA, contracts and documents signed. Team is loving the ease of use, and so are the related parties to whom the documents are being sent. Very easy to track and navigate the process of getting documents digitally signed. Try out their free plan if you want to give them a spin. Pros Pandemic has forced us all to relook at how we need to sign our documents and contracts. While popular alternatives do exist, Zoho Sign was an amazingly easy webapp to setup and use for all my documents. The sites user interface is very clean, intuitive and easy to use. There are lots of options available for signing and placement of signature across documents. The workflow process provided for signing documents is very easy to setup and understand. The final report with all signatures and timestamps with IP addresses will make any auditor happy. Cons I did not have any difficulties in using Zoho Sign. The biggest challenge was transferring admin rights from one user to the other, which had to be done manually over email. Review Source KP Kreeti P. Digital Marketing Manager Restaurants Used the software for: 2+ years ### "Receive, Sign & Send Any Documents Digitally " October 29, 2019 4.0 Zoho Sign has both mobile and web app that makes it easier for me to receive documents for signing digitally from anywhere. Pros This app offers integration services with accessible cloud storage facility, Google Drive. Also, it has an inbuilt document viewer feature that allows a user to view all the documents before signing on them. Cons Signing documents directly from an email inbox is not possible for which a user has to manually download and upload documents from email to the Zoho Sign app. Review Source SS Stephanie S. Project Manager Recreational Facilities and Services Used the software for: Less than 6 months ### "Easy to Use and Implement, Professional Quality" December 5, 2018 5.0 The overall experience has been very positive. As mentioned, we were able to transition from Docusign to Zoho Sign quickly and easily. Our customers haven't had any trouble with it and overall it's made our requests for signatures smooth and efficient. Pros We had previously been using Docusign to send contracts and forms to customers. We recently integrated Zoho Sign and it's been a game changer. Everything you could possibly need to send forms for signature, tracking progress, storage and organization - it's all there. It was extremely user friendly, we were able to start using it intuitively right away, with no training. They do have ample training available with videos to help you utilize all the features. Cons I would to create folders in Templates. There is a search bar which is helpful but with a variety of documents that we send, folders would be helpful. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.