# Page 3 | Zoho Sign Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Zoho Sign the right Digital Signature solution for you? Explore 84 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/215876/Zoho-Sign/reviews

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Zoho Sign

4.5 (84)

[View alternatives](https://www.capterra.com/p/215876/Zoho-Sign/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Zoho Sign

## Showing most helpful reviews

Showing 51-75 of 84 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BJ

Braedon J.  
Master Trainer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Not bad to use as a fall back option"

January 16, 2025

4.0

My overall experience with Zoho sign was not bad. I have had better success with other software, but its not bad to use as a fall back option.

Pros

The ability to review and execute documents electronically.

Cons

In my opinion other options such as Docusign and Vinesign are more user friendly.

Review Source

KS

Karthika S.  
Senior data Governance  
Banking  
Used the software for: Less than 6 months

### "User friendly document sign tool"

January 18, 2025

5.0

Pros

User friendly. Easy to understand for document sign

Cons

Mobile version is not as good as desktop version.

Review Source

Gerardo V.  
Product Manager  
Computer Software  
Used the software for: 2+ years

### "An easy tool to manage the sign requests"

November 17, 2022

5.0

It is a very easy tool to sign the documents, no matter where I am, it is available online 24x7 and I can check the historic documents to review them for any audit. It also has a friendly interface.

Pros

The data is encrypted using AES-256 and there are a lot of options to integrate it with 3rd party apps by default or using REST API.

Cons

I think it is the mobile app, doesn't have a dark theme.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Because of the price and features

Review Source

EH

Ed H.  
Studio Owner  
Photography  
Used the software for: 2+ years

### "A key part of my online bookings"

December 15, 2023

5.0

Pros

I'm thrilled that Zoho Sign is part of the Zoho One platform, which I use as a backbone for my small business. With it, I can have my estimates signed online, expediting the sales process. It is also critical to have the contracts (which can be made part of the estimates) signed for legal purposes.

Cons

I am not sure where the culprit is, but on rare occasions, some of the estimates cannot be accepted/signed by my clients. The support team states it is due to the user's browser security settings, but I can't think that it is something that cannot be addressed, as otherwise, this would be a known industry limitation. As far as I know, companies like DocuSign don't experience such things.

Switched from

[ShootQ](https://www.capterra.com/p/125455/ShootQ/)

Zoho Sign is part of Zoho One ecosystem which handles all business aspects for me, from CRM to marketing, sales, and support.

Review Source

Richelle M.  
Service provider  
Internet  
Used the software for: 6-12 months

### "Zoho Sign is the best service for digitally signing and verifying documents online."

October 13, 2023

5.0

Pros

I used Zoho Sign to sign and digitally verify legally binding documents. I am very satisfied with the ease of use of this service. It is fast, easy to use, and works on any device. I particularly like the data visualization feature, which has helped me easily understand my company’s data. Additionally, the unique platform to connect enterprise data sources is very convenient. The alerts are also useful in keeping me informed of important updates. I highly recommend Zoho Sign to anyone looking for an easy-to-use and efficient digital signature service.

Cons

In the more than a year I've been using this service, I've yet to encounter a major problem.

Review Source

MT

Mona T.  
Office manager  
Law Practice  
Used the software for: Less than 6 months

### "Competitively priced"

August 21, 2022

4.0

This experience had elements of satisfaction and of frustration. Saving money made me more apt to look over the inconveniences. I can’t quite put my stamp of approval on Zoho sign however I do think it is potentially a rising star.

Pros

This is competitively priced and can be implemented with the Zoho product line and with Google Workspace - formerly known as G-Suite. Security: AES-256 rest encryption SSL/TLS transit encryption. Audit trail and two factor authentication. The minimalistic design is easy to navigate. Multiple signing requests are permitted and the doc templates can be personalized.

Cons

This looks like it hasn’t been updated in quite some time or attended to in any way. I loathe having to upload a document each and every time, the timeliness of the upload makes this no less of an inconvenience. The sign request emails are sent from Zoho sign and have Zoho sign stamped all over them. I don’t like that our sign requests are used as marketing opportunities.

Alternatives considered

[airSlate SignNow](https://www.capterra.com/p/154418/SignNow/)[pdfFiller](https://www.capterra.com/p/162654/PDFfiller/)

Reason for choosing Zoho Sign

Zoho sign is competitively priced and from the widely used Zoho product line.

Switched from

[Grabsign](https://www.capterra.com/p/209976/Grabsign/)

Grabsign was all about security and forgot to add any convenience. We did not purchase after the free trial.

Review Source

RM

Rexie M.  
Company Owner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Perfect E-signature software!"

April 9, 2024

5.0

Zoho Sign has been great for new contract paperwork for staff, sub contractors and new account clients!

Pros

The software is data law compliant as well as creates legally binding signed documents and certification where necessary so provides good peace of mind! Very easy to use, customise and brand with our own company theme.

Cons

No issues! Gave us more functionality than we initially thought we needed for signing up new clients.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Pricing, Zoho Sign presented more value for money

Review Source

Kiran S.  
Delivery Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Easy to use E-Sign solution"

October 14, 2022

5.0

Pros

Zoho Sign is a straightforward, easy to use, reasonable, and valuable tool for Digital signature necessities for any Organization. We have been involving this software for quite a while and I can say this is an extraordinary signature tool.

Cons

They could improve their support functioning speed. Sometimes it takes a while to come up with a solution for a simple challenge.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Price.

Review Source

VR

Verified Reviewer  
Lawyer  
Legal Services  
Used the software for: 2+ years

### "Lots of features. Cheaper than the big name alternatives."

June 21, 2022

4.0

Pros

I have tried many different e-signature options, including SignNow, HelloSign, AdobeSign and Docusign. I have stuck with Zoho Sign because of its price and feature set. I love that it allows you to send a documents package with multiple documents, without combining those documents into a single pdf once signed. This is critically important for me. I also like that it has a decent API, which allows me to automate certain parts of the signing process.

Cons

There are occasional glitches. I don't like that I have to pay for API credits separately. It can also be difficult at times to click on the signing boxes.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Better price. Ability to keep documents separate. Basic API access included.

Review Source

BG

Bernar G.  
Project Management  
Computer Software  
Used the software for: 2+ years

### "Herramienta perfecta para firmar y almacenar tus contratos"

November 20, 2022

5.0

Pros

Es muy fácil de utilizar e implantar. Puedes meter el documento que quieras, al cliente le llega un link para rellenar y firmar digitalmente. lo más importante es que se queda todo registrado y se puede conectar a otras herramientas como en proceso de ventas con Zoho CRM , lo que hace que sea una herramienta muy buena.

Cons

Como única pega que le podría poner es que no se pueden enviar 2 contratos a la vez, primero tienes que enviar uno y luego otro, son 20 segundos que puedes tardar más, pero vamos, no es una pega que te impida realizar el trabajo ni hace que sea tedioso.

Review Source

SKS

Sanjay Kumar S.  
Principal Finance Consultant  
Financial Services  
Used the software for: 2+ years

### "Zoho Sign excellent tool for Professionals "

July 4, 2023

5.0

Zoho Sign very useful for my profession. Easily use and share all files and documents with other professionals within minutes.

Pros

Easy to use, Edit the content. Easily share the files, Documents with other colleagues. It's amazing tool for all fields and Professional and businesses. Love it

Cons

All the features are perfect. There is no need to changes . It's perfect.

Review Source

AB

Andrei B.  
Branch Manager  
Accounting  
Used the software for: 1-2 years

### "Go paperless"

May 14, 2024

5.0

Zoho Sign is another Zoho app, easy to setup and deploy, not the best UI but very intuitive and easy to navigate. Support is good and there for you when you need it.

Pros

Having the option to sign the contacts and other documents without any paper is one of the best things in digital era. Leaving paper behind is saves not only a lot of time with printing, scanning, sent and storing it.

Cons

It works as it should be, maybe have some small problems but are not worth mentioning.

Review Source

VR

Verified Reviewer  
Head of IT Department  
Civil Engineering  
Used the software for: Less than 6 months

### "New approach service to digital signatures"

February 11, 2021

4.0

In the set of our business processes for PM (Property Management System), we had to verify a very specific set of legal documents from our end users. We used available Zoho Sign APIs and integrate them into ours. PMS. It simplified a significant amount of cases in PMS.

Pros

It has so simple and useful interface, that intuitively helps users to finish the document signing. As there are numerous solutions for digital signature, most of these solutions are complex and complicated to signees, but this service sets it on a completely new level, making it even accessible through mobile apps. Moreover, very extensive APIs allow flawless integration in other systems.

Cons

When we are talking about trust, which is very important in the matter of signing the documents, especially in the cloud, branding is something that end-users care about the most. Zoho sign is not the most famous service of this type, and our customers usually were asking us additional questions about the services. Besides this, sometimes strange inconveniences, service does as it is meant to do very well.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Zoho Sign

Zoho Sign had a better pricing policy for our use case. Moreover, the single signature price is dramaticallyly lower.

Review Source

AM

Alicia M.  
Tax Specialist  
Accounting  
Used the software for: 6-12 months

### "Decent E-Sign Software"

May 26, 2022

3.0

Pros

It was easy to set up and I was able to set up templates. These made it easy to send the same document to multiple clients without having to re enter the signing blocks each time.

Cons

It didn't work cohesively with the Zoho CRM. The signed documents wouldn't show in the client accounts. There was a separate site I had to visit to view the signed forms.

Switched from

[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

I only switched from PandaDoc because I thought the Zoho Sign would work better together with the Zoho CRM. I liked PandaDoc more than Zoho Sign.

Review Source

MH

Masud H.  
Customer Support Manager  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Zoho Sign - Electronic Signing Now Easy "

January 9, 2024

5.0

Pros

First, I like the document control and management features It allows multiparty signing and the software is very secure It is a great electronic signature solution - very affordable, fast, and secure

Cons

With Zoho Sign, there are no major flaws to list as everything has worked flawlessly

Review Source

FM

Fatura M.  
Accounting Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Best Electronic Signing Solution "

January 10, 2024

4.0

Pros

I like the document management and document storage features It makes authentication easy and I like the multi signing features The software is very secure and supports mobile signing

Cons

It has been resourceful and Zoho Sign never disappoints.

Review Source

EE

Eric E.  
Project Manager  
Computer Software  
Used the software for: 2+ years

### "Send to sign all your digital documents on the easiest way."

November 11, 2021

5.0

Pros

We used to send all our documents by email to signature, for this the user had to scan the document and send it back, with the use of zoho sign we can send the document digitally through its web platform using the emails of clients, the signature is also done from their web environment making the flow of signatures much easier

Cons

We need more native integration with other products or may be an API.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

The cost of Docusign, very expensive in comparison to zoho sign.

Review Source

Jaideep T.  
Head of Product  
Financial Services  
Used the software for: 1-2 years

### "Digital Signatures made easy with another great tool from Zoho"

March 19, 2021

5.0

My overall experience with Zoho Sign has been great. I'm currently using it to get all my NDA, contracts and documents signed. Team is loving the ease of use, and so are the related parties to whom the documents are being sent. Very easy to track and navigate the process of getting documents digitally signed. Try out their free plan if you want to give them a spin.

Pros

Pandemic has forced us all to relook at how we need to sign our documents and contracts. While popular alternatives do exist, Zoho Sign was an amazingly easy webapp to setup and use for all my documents. The sites user interface is very clean, intuitive and easy to use. There are lots of options available for signing and placement of signature across documents. The workflow process provided for signing documents is very easy to setup and understand. The final report with all signatures and timestamps with IP addresses will make any auditor happy.

Cons

I did not have any difficulties in using Zoho Sign. The biggest challenge was transferring admin rights from one user to the other, which had to be done manually over email.

Review Source

MN

Michael N.  
Application Sup Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "Easy to use and track"

May 9, 2024

5.0

Pros

It ties in with existing Zoho products, which makes it easy to follow your entire sales workflow and provide invoices/quotes for easy signing off from stakeholders.

Cons

No real dislikes with Zoho signs. There are some quirky permission features that originally were a little bit of hiccup in viewing templates, but we overcame pretty quickly.

Review Source

KP

Kreeti P.  
Digital Marketing Manager  
Restaurants  
Used the software for: 2+ years

### "Receive, Sign & Send Any Documents Digitally "

October 29, 2019

4.0

Zoho Sign has both mobile and web app that makes it easier for me to receive documents for signing digitally from anywhere.

Pros

This app offers integration services with accessible cloud storage facility, Google Drive. Also, it has an inbuilt document viewer feature that allows a user to view all the documents before signing on them.

Cons

Signing documents directly from an email inbox is not possible for which a user has to manually download and upload documents from email to the Zoho Sign app.

Review Source

AG

Ankit G.  
Founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "Gets the job done"

May 31, 2022

3.0

Pros

Stuffs I like about Zoho Sign: 1. Integrates well with all Zoho products. 2. Easy to use. 3. Free plan is usable.

Cons

Things I didn't like: 1. UI is very outdated. 2. Works well only with Zoho tools, if you use Google, then it doesn't work well.

Switched from

[Smallpdf](https://www.capterra.com/p/172606/Smallpdf/)

Was very restricted.

Review Source

KP

Kiran P.  
Managing Director  
Restaurants  
Used the software for: 2+ years

### "Zoho Sign for signing paperless documents"

October 23, 2019

4.0

We are using Zoho Sign to sign and verify the documents online digitally.

Pros

Zoho Sign has very easy to understand user interface, and also the integration with Google Drive is also available. Securely signing and sending the documents is also pretty simple using Zoho Sign.

Cons

It is not possible to integrate this app with our email service provider and send the signed documents through email address.

Review Source

VR

Verified Reviewer  
CEO  
Financial Services  
Used the software for: Less than 6 months

### "Automatiza tus procesos administrativos"

April 15, 2023

4.0

Excelente herramienta para firmar documentos, contratos y ofrecer a clientes una experiencia fácil y segura de firmar documentos. Me ha ayudado a simplificar tareas administrtivas y puede automatizarse todo el proceso desde la recabación de datos hasta la firma de documentos y almacenamiento. Excelente producto para empresas que están iniciando.

Pros

Es muy sencilla de utilizar, tiene muchas herramientas con las que puedes personalizr tus documentos y ofrece una buena imagen profesional a tus contrapartes gracias a sus integraciones con otros softwares de Zoho.

Cons

La firma electrónica no precisamente se adapta a las necesidades legales de tu país, en mi caso México.

Review Source

SS

Stephanie S.  
Project Manager  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Easy to Use and Implement, Professional Quality"

December 5, 2018

5.0

The overall experience has been very positive. As mentioned, we were able to transition from Docusign to Zoho Sign quickly and easily. Our customers haven't had any trouble with it and overall it's made our requests for signatures smooth and efficient.

Pros

We had previously been using Docusign to send contracts and forms to customers. We recently integrated Zoho Sign and it's been a game changer. Everything you could possibly need to send forms for signature, tracking progress, storage and organization - it's all there. It was extremely user friendly, we were able to start using it intuitively right away, with no training. They do have ample training available with videos to help you utilize all the features.

Cons

I would to create folders in Templates. There is a search bar which is helpful but with a variety of documents that we send, folders would be helpful.

Review Source

Michael B.  
Human Resource Generalist  
  
Used the software for: Less than 6 months

### "Easy to use with great functionality"

July 22, 2018

5.0

Very user friendly and full of the features we wanted most in a signing software.

Pros

I love the ability to easily create templates that are intuitive and user friendly. This software has made it easy to quickly put together documents and customize the requirements.

Cons

I wish the fields that you enter in documents are more dynamic (able to shrink if the data entered is too long for the space). More branding ability would not hurt either.

Review Source

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