---
title: "HOA Start Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is HOA Start the right HOA solution for you? Explore 88 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/215897/HOA-Start/reviews/"
page_type: "reviews"
language: "en"
---

HOA Start

4.9 (88)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated July 21st, 2026

# Reviews of HOA Start

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

AS

Alex S

Residential ManagerReal Estate, 2 - 10 employeesUsed the software for: 6-12 months.

“There’s still room for improvement, especially in the maintenance request tracking and photo preview features, but even with those limitations, it’s been a major upgrade from what we were using before.“

June 2, 2025

AS

Alex S

Residential ManagerReal Estate, 2 - 10 employeesUsed the software for: 6-12 months.

“Right now, the only options are “Approved” or “Rejected,” which isn’t enough for real-time updates or follow-through.“

June 2, 2025

ZN

Zeke N

PresidentCivic & Social Organization, 11 - 50 employeesUsed the software for: 1-2 years.

“Great place to store Association documents - meeting minutes, contact lists, contractor recommendations, invoices, contracts, etc.“

August 9, 2024

KR

Kathy R

Website Committee ChairpersonExecutive Office, 2 - 10 employeesUsed the software for: More than 2 years.

“That it's not FREE - ha ha.... never would expect something this good to be free. “

August 14, 2025

JP

James P

TreasurerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months.

“Starting with a zoom meeting, and allowing use of a test site prior to committing it was a very quick and easy decision to purchase their product.“

November 26, 2024

Oscar d

Board MemberNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months.

“Others offered either the bare minimum, or were geared and priced toward large & complex associations, or their pricing tiers were based on # of units and generalized assumptions about HOAs which was not reflective of the nature and needs of our specific association.“

January 14, 2023

KB

Kurt B

PresidentNon-Profit Organization Management, Self-employedUsed the software for: Less than 6 months.

“Their on-boarding process is best of class--along with FAQs, Tutorials, and great onboarding specialists. “

June 10, 2025

jL

jb L

HOA Vice PresidentNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months.

“The household data import/upload has been a little complex, but the big one for use was the inability to delete it (as an admin) and start over.“

January 11, 2023

## Showing most helpful reviews

Showing 1-25 of 88 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Sally M.  
Board Member  
Accounting  
Used the software for: 1-2 years

### "Highly Recommend"

February 2, 2025

5.0

Pros

The platform is very user friendly. We are using this for our community and the residents love it. Also, HOA Start has a great team that quickly responds to any questions.

Cons

I can't think of anything I do not like.

Review Source

Response from HOA Start

February 4, 2025

Thank you kindly, for the support Sally! We appreciate you more than you know.

SW

Steven W.  
Secretary  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Small community with big wants and needs"

June 4, 2025

5.0

We upgraded from another service and found HOA Start to be extremely helpful in our transition. They were very responsive to our questions and needs. We are now upgrading and they created tailored videos for our review to assist us in making a decision.

Pros

1). It is intuitive and easy to use 2). We were able to add community specific features to the website 3). Text messaging - we use this for emergency notifications 4). We can update/maintain from any device - phone, tablet, and computer 5). Secure offering

Cons

1). We started with the basic plan which meant that we did not have access to certain features - now after some additional investigation, we plan to upgrade - wish we had some of this from the beginning.

Review Source

Response from HOA Start

June 6, 2025

This is so great to hear, Steve! Thank you for laying out the way you work with the software today, and how you plan to use in the future. Also, we hope you’ll take advantage and download our newly released mobile app!

TH

TERRY H.  
Board of Director  
Accounting  
Used the software for: Less than 6 months

### "Product Not Working as Promised"

January 5, 2024

3.0

If I had known that the turn around to fix certain issues would take so long, I would not have purchased the product. I was promised that we would have a good product and so far, I only have questions and headaches because the product has some critical issues.

Pros

It looks to be a very good product when it is working.

Cons

Some of the critical functions are not working and I find the support needs better support from the client.

Review Source

BH

Ben H.  
President  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "HOA Start - Our HOA Website Experience"

May 2, 2025

5.0

HOA Start allows us to have a clean and effective website for our community. They make the website easy to navigate and keep community engagement flowing.

Pros

HOA Start has implemented an easy way for our community to have an engaging website for all members to participate in.

Cons

No large concerns from the company. They have been easy to be in contact with and have solved any issues we have had in a quick and effective manner.

Alternatives considered

[Facebook Apps and Tabs](https://www.capterra.com/p/160208/Facebook-Apps-and-Tabs/)

Reason for choosing HOA Start

The website allowed a cleaner and concise format for the community to be involved in and interact with.

Review Source

Response from HOA Start

May 6, 2025

We wholeheartedly appreciate these kind words, Ben! We so look forward to working with you!

HL

Harry L.  
Board Vice President  
Real Estate  
Used the software for: 1-2 years

### "Great Value for a Co-Op or HOA"

March 28, 2025

5.0

Very good customer service and help getting started.

Pros

Great value and feature set for the price. I also like the simplicity and ease of use of this this software. Once you learn it, it's very easy navigate and use as an admin. Very accessible software for elderly population.

Cons

The cloud drive could be better at searching all folders instead of just one at a time. Or uploading multiple folders at a time. Could use better iOS and android app integration for things like messaging to get notifications. With that said, still a great value.

Alternatives considered

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Reason for choosing HOA Start

Price and ease of use. Also this product doesn't feel like it's so much for Property Managers as it is for a Community Board

Review Source

Response from HOA Start

April 3, 2025

We sincerely thank you for the kind words, Harry. We're working night and day while shooting for the stars; but it's only possible with partners like yourself. Thank you for your confidence and feedback!

MT

Michelle T.  
Board members  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "New Self-managed HOA Up & Running "

April 3, 2025

5.0

Overall, I am pleased with the website and its functionality.

Pros

Easy startup and first-class technical support.

Cons

Could be a little more flexible with some design options. They are always working on making the application more responsive.

Alternatives considered

[HOAworks](https://www.capterra.com/p/10001487/HOAWorks/)

Reason for choosing HOA Start

Industry rating and user support were superior to other companies

Review Source

Response from HOA Start

April 7, 2025

Michelle, what can we say but thank you! We look forward to serving you, and again thank you for your trust in us!

MB

Maria B.  
Secretary  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Great HOAStart"

March 3, 2025

5.0

It's been a great experience to date. The staff was extremely helpful throughout the process.

Pros

It looks great, is easy to use and has a lot of functionality needed to manage our HOA. We had a successful election and the use the one time charges has been a game changer.

Cons

Unlike other websites it's formatted for you so you have to work within those parameters.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)

Reason for choosing HOA Start

It was easy to use and looked great. It was less expensive than the others.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

We needed something specific to HOA management.

Review Source

Response from HOA Start

March 5, 2025

We appreciate the kind words, Maria! Reviews like this help shape our future development. We're laser-focused on being the best provider in the industry, and it's customer like yourself that help us get there!

CD

Carol D.  
Admin  
Accounting  
Used the software for: Less than 6 months

### "A definite must have for you HOA community"

May 5, 2025

5.0

Excellent so far. Hoping the upgrades come through as promised. Onboarding is with you every step of the way and continues for the life of the contract.

Pros

The ease of use, document repository and customer support. Website is easy to use and offers many different templates to give your site a built by a professional look.

Cons

Still many features "in the works". Bulk emailing needs serious upgrades to include templates and delay sending options.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

To obtain an all inclusive site with document respository.

Review Source

Response from HOA Start

May 6, 2025

We thank you for the kind words, Carol. And yes, many great upgrades to the product are ont he way!

TS

Terrence S.  
Web Developer - HOA board member  
Facilities Services  
Used the software for: 1-2 years

### "HOA Start - Clear winner for our AOA needs"

April 17, 2025

5.0

We've been using HOAstart.com for well over 3 years for our AOA community here on Maui, and it has truly been a game-changer. After extensive research to find a platform that could meet the unique needs of our association, HOAstart stood out as the clear winner—and they’ve delivered on every level.

Pros

The platform provides a reliable and user-friendly space for document storage, online forms, scheduling, and community communication. It’s helped streamline our operations and made it much easier to keep everyone in our AOA community informed and engaged.

Cons

Document sorting could be better. I'd the ability to search and sort documents like you'd have in ms explorer

Alternatives considered

[TownSq](https://www.capterra.com/p/179206/TownSq/)[WordPress Portal](https://www.capterra.com/p/213122/WordPress-Portal/)

Reason for choosing HOA Start

Cost less and easy to use. Document handling and form generation

Review Source

Response from HOA Start

April 21, 2025

Thank you for taking the time to provide your feedback to our team! We strive to make sure we're upholding our end of the bargain in this equation, and we'll always make sure we do right by the customer.

AS

Alex S.  
Residential Manager  
Real Estate  
Used the software for: 6-12 months

### "Makani Kai Marina Residential Community"

June 2, 2025

5.0

Overall, my experience with HOA Start has been very positive. The platform is easy to navigate, well-organized, and tailored to the needs of HOA communities. It’s made it much easier to keep residents informed, share documents, and handle administrative tasks online. The standout feature is definitely their support team—quick responses and helpful solutions every time I’ve submitted a ticket. That level of service gives real peace of mind. There’s still room for improvement, especially in the maintenance request tracking and photo preview features, but even with those limitations, it’s been a major upgrade from what we were using before. Definitely recommend it for any HOA looking to modernize communication and operations.

Pros

The best part about HOA Start is their support ticket system—it’s fast, reliable, and actually solves problems quickly. It makes managing the website feel stress-free, even if you’re not super tech-savvy.

Cons

The maintenance ticket tracking could use improvement. Right now, the only options are “Approved” or “Rejected,” which isn’t enough for real-time updates or follow-through. It would be much more useful to have additional statuses like “Scheduled,” “In Progress,” or “Completed” so residents and management can track progress more clearly. Also, when residents upload photos with their requests, there's no option to preview the image—you have to download it first, which adds unnecessary steps and slows down workflow. These aren’t dealbreakers, but they definitely stand out in day-to-day use.

Review Source

Response from HOA Start

July 11, 2025

Thank you for the sincere review on what we're doing well, and where we can get better, Alex! We sincerely appreciate you taking the time and we're pouring everything we have to get a little better each day!

JM

Jane M.  
HOA Board Secretary  
Commercial Real Estate  
Used the software for: 1-2 years

### "HOA Start - Estest Park, CO"

September 8, 2024

5.0

Excellent. The site was easy to set up and easy to maintain.

Pros

Ease of use. Support staff are great and very prompt to answer any questions. The price is right and it meets our HOA needs very well.

Cons

They could do a better job of updating users on enhancements and enhancement requests.

Alternatives considered

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)

Reason for choosing HOA Start

Ease of use. It had all the features we wanted and needed.

Review Source

Response from HOA Start

September 17, 2024

Thank you so much, Jane! We’re thrilled to hear that you’re enjoying our software and finding it valuable. Your feedback motivates us to keep improving and delivering the best experience possible. Please make sure to watch this week for changes to your panel on how we handle enhancements and new feature roll-outs. We’re here to help and look forward to continuing to support you!

MF

Migerr F.  
Membership Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Purpose built, highly intuitive application"

February 25, 2024

5.0

At Pinehurst #6, our association has been on HOAStart for about a year and it has completely transformed the operational management of our membership. We have an extremely large membership base of around 1500 active households and were apprehensive of the adoption levels but have been pleasantly surprised since our launch in Jan. Within 45 days this year we have surpassed our last year’s online channel payment receipts which in itself is a testament to the ease of use of the application. Transitioning from an excel based system to HOAStart has made our membership management activities so much more palatable. Broadly speaking, we have found the application to be purpose-built platform with a highly intuitive use factor. These in my opinion, are its greatest assets. Walking through our journey with HOAStart we found \[sensitive content hidden\] and \[sensitive content hidden\] extremely helpful in articulating the features and functionality of the software without being "pushy". The on-boarding process was a breeze with Jazmin who stepped through this with our team. Chase has been extremely easy to work with. A noteworthy point is the HOAStart team are highly responsive. During the onboarding process Jazmin would respond within minutes at times. The response time from the support desk is also low leading to an expeditious resolution process. Overall, we have been very happy with our choice picking HOAStart. As a SaaS solution it offers a strong technology foundation to service our membership base and grow it further. We currently use only some of the features which sets us up for a broader use of the software and its feature set in the future improving our ROI.

Pros

Purpose built application Highly intuitive SaaS solution Very responsive team Good features and functionality Strong integration with Stripe Online Membership Directory

Cons

It does not have a true mobile app. There is a plan to deploy a mobile friendly version but it will still have to be accessed over a mobile browser

Alternatives considered

[PayHOA](https://www.capterra.com/p/146693/PayHOA/)[WildApricot](https://www.capterra.com/p/76116/WildApricot/)

Reason for choosing HOA Start

Lower cost of initial investment and ongoing running cost.

Review Source

Response from HOA Start

February 26, 2024

We really appreciate you taking the time to tell us how we’re doing and where we can get better. We sincerely thank you for the honest feedback, and we’ll keep working hard to deliver the goods.

TW

Tonya W.  
Treasurer  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Great for our Association"

October 7, 2023

5.0

Pros

We were looking for something that offered a bit more functionality than TownSq (more robust survey capability so we could eliminate the extra cost of a separate survey platform, payment interface). HOA Start checked just about all of the boxes. Our White Glove Concierge, \[sensitive content hidden\], has been very responsive and did a great job setting up the site for us. It's easy to set up new users, change the website header designs to give it a unique look, create custom surveys, send mass mailings, and text homeowners with urgent information. We love that there is a calendar for events, and we've been able to easily categorize and manage folders for the association's documents.

Cons

One big drawback for us is the lack of a dedicated homeowner forum. On TownSq, homeowners were able to post information and converse with each other easily in their own forum, while the Board was able to post information in the announcements section. On HOA Start, the Newsfeed function has to serve double duty as a homeowner forum and place for announcements from the Board. We have to pin the Board items so they won't get lost in the discussion. Also, when you are looking at the member directory, you can't see the members addresses. It shows you their name, phone number, state, role, last login, and active status. It would be beneficial if customers could customize what columns they want to see, or eliminate the phone number column and add the address (especially since the state column is already there).

Switched from

[TownSq](https://www.capterra.com/p/179206/TownSq/)

Wanted a unique site for our association, with more functionality.

Review Source

Response from HOA Start

October 9, 2023

We really appreciate you taking the time to tell us how we're doing and where we can get better. We sincerely thank you for the honest feedback, and we'll keep working hard to deliver the goods.

MW

Mark W.  
Mgr  
Real Estate  
Used the software for: 6-12 months

### "Outstanding Team and Product"

May 29, 2025

5.0

Every member of the team went over the top to ensure our product was the best it could be. We introduced Stripe for member assessment payments and the team worked with us to get that established as well.

Pros

Whole team was responsive and worked with us to get our site loaded and functional. Jazmin and rest of client service team not only worked with us but also completed activities and offered suggestions to make our community website the best it could be.

Cons

Great value for money as well! Really nothing to note. They continued to work with us after the rollout.

Review Source

Response from HOA Start

June 2, 2025

Thank you so kindly, Mark! We really appreciate the feedback and look forward to serving your association!

JB

John B.  
President  
Online Media  
Used the software for: 6-12 months

### "Great Support for a Novice User"

February 6, 2025

5.0

Pros

I've had multiple opportunities to work with \[sensitive content hidden\] and each time she has provided me outstanding assistance and support as I learn how to use HOA start.

Cons

I'm not sure if it is my inexperience or the platform, but I need the home page to be a little more interactive.

Review Source

Response from HOA Start

February 7, 2025

We sincerely thank you for the feedback, John. We're always working hard to provide the absolute best experience for our customers and we're certainly happy you've seen those efforts!

BT

Beverly T.  
Vice President  
Non-Profit Organization Management  
Used the software for: 2+ years

### "On Behalf of Our Homeowners"

February 9, 2024

5.0

Every interaction I had with this Staff has resulted in solutions that were easy to follow and execute. What surprised me was the personal attention I received because I thought when working with a company of this size customer service starts to become automated and rote; not so with HOA Start!

Pros

I started this position last summer. My first job was to navigate the website. With the written instructions and tips taking the reader from one task to another made setup and training so easy. When I wanted to edit or change a page or feature, the Staff was "on call" so to speak, because their answer to my questions was immediate!

Cons

I would just move the content up the page more rather than have a large picture. That, I am sure, is a design preference that is personal in nature. I could not deduct any points for this at all!

Review Source

Response from HOA Start

February 12, 2024

We sincerely appreciate you taking the time to tell us how we're doing! When we work with customers like yourself, we never really work a day in our life... because you just make it fun. We'll put this feedback to work, so we can make our product and processes even better.

DB

Debra B.  
Webmaster  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "GREAT SOFTWARE for HOA/POA specific organizations"

November 29, 2023

5.0

Overall, it was a great pleasure to work in the software and the build and implementation was actually fun!

Pros

First benefit is the support staff they employ for implementation of the software which is specific to the industry it was designed for alleviating the need for extensive research and website design requirements. Allows residents to access Public Website and Operations software from one location once completely built out. POA staff/Committee Leads easily maintain public website updates and operational software using same program when integrated. Allows POA to share association’s governing documents, news, updates on common facilities and amenities. Owners may access internal documents like meeting minutes once logged in and allows rapid distribution of special announcements via email/text. Another feature is administer Owner/Resident feedback via surveys. HOA Start has advanced HOA Functionality available once built out, ex., Online voting, Billing/collection, amenity reservations, rentals online. Excellent training resources and patient support personnel that did not make me feel stupid.

Cons

There were no cons, each issue I took to support was addressed rapidly and fully to my satisfaction.

Review Source

Response from HOA Start

November 30, 2023

We appreciate that you took the time to write such an informative review! We're so proud of our Service & Support staff, and reading your comments it's easy to see why! Thank you again for your excellent feedback.

sG

steven G.  
Prez  
Computer Software  
Used the software for: 1-2 years

### "HOAstart a great choice"

January 11, 2023

5.0

Only good things to say. I like that they gave me a trial period to evaluate. That helped our decision. \[SENSITIVE CONTENT\] is a pleasure to work with for customer support.

Pros

This is the only software project I worked on (and I've done plenty,) where I didn't have to write code. Their templates, widgets, etc are fully configurable where you can put together a decent website without having to code!!

Cons

I would like the ability to define my own templates. You have to use an HOAstart template. However, they give you plenty to work with.

Reason for choosing HOA Start

They have a great array of options. Their reservation of amenities is really great. None of the others had such a robust reservation system.

Review Source

Response from HOA Start

January 12, 2023

I continue to say, we can't do this without feedback, so it's comments like this that help us to see what we're doing right and where we can improve. We appreciate this review and the feedback. Our commitment to our customers will always remain strong to provide the best user experience and feature toolset. We thank you for your faith in trusting us with your project and look forward to continue working together.

DG

Denise G.  
Board Secretary  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "An Awesome Team to Support Those of Us Who are Not Tech Experts!"

September 18, 2021

5.0

The support is phenomenal and immediate and they never make you feel like they do not have time nor patience to help you (even when you are not catching on very fast). You feel like your team members know you and really care about what you are creating together.

Pros

Ease to work on the admin side and then quickly look at the public side.

Cons

Just need to work with it more to get more automatic in completing tasks I will be doing routinely.

Reason for choosing HOA Start

Our HOA Management company - Hughes Properties recommended them to us. We called \[SENSITIVE CONTENT\] and the rest is history!

Review Source

Response from HOA Start

October 1, 2021

Thank you Denise, we appreciate your feedback! We love seeing communities who really need a solution find what they're looking for. Kudos to your team for putting in the work and continuing to create a website/experience that is valuable for all residents!

SB

Stacy B.  
Media Relations Principal  
Marketing and Advertising  
Used the software for: 6-12 months

### "The perfect solution for a resident-run HOA! "

March 4, 2024

5.0

Incredibly responsive and helpful - they even responded on weekends and evenings when we were rushing to prep the site for launch for our annual HOA neighborhood meeting!

Pros

We needed to bring our small, old-school backwoods neighborhood into the 21st century, but we didn't know where to begin. As a volunteer Board, we didn't have the time or money to invest in building and managing a website from scratch, but HOAStart had the design and tools we needed already set up, so we could just plug in and go. We now have a one-stop shop to share minutes, meeting documents, events, calendars and pay dues - and more and more residents are seeing the benefits and convenience as we approach our 1-year anniversary!

Cons

We're still learning the accounting system and working out the tweaks as to how to bill individuals vs. households - but already we've seen an uptick in homeowners paying online which was our goal - we were spending SO much time processing checks. We know our treasurer and residents will get more and more used to the easy online payment options and save everyone a lot of time!

Review Source

Response from HOA Start

March 5, 2024

We can’t thank you enough for sharing your experience for others too see. Our team is committed to delivering every time, and we’re always learning to get better. Again, we appreciate the feedback, and very much look forward to the relationship!

MH

Margaret H.  
webmaster  
Real Estate  
Used the software for: Less than 6 months

### "HOA Start for Community Associations"

April 6, 2023

5.0

Very well organized, step-by-step system for developing a website. Was easy enough for a person with only moderate experience to manage.

Pros

The onboarding process is extremely well designed. There is an extensive library of very helpful articles with clear directions. More importantly, we were assigned an onboarding specialist who walked us through the process. He was readily available, extremely helpful, and patient. We were able to design our website with great results.

Cons

There are a few items we would like to do differently--nothing mission critical. Our onboarding specialist is forwarding our requests to the developers, and we hope that they will continue to improve the product.

Reason for choosing HOA Start

We took the advice of a community member who researched several companies for us. I don't know which other companies he looked at.

Review Source

Response from HOA Start

April 10, 2023

We sincerely thank you for taking the time to review your journey through our Onboarding process. It's always great to read from clients on how we helped to greatly improve a community and webmaster's experience. We'll keep improving the software with our customers in mind. Much appreciated!

jL

jb L.  
HOA Vice President  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "All in one software"

January 11, 2023

5.0

It's been really great, the onboarding specialist are really helpful and responsive, overall we've been very satisfied with the entire system.

Pros

We are able to have a nice website and offer the ability to our residents to stay connected, reserve our club house online and pay for their dues, rental etc all in one place

Cons

The household data import/upload has been a little complex, but the big one for use was the inability to delete it (as an admin) and start over. Granted, a quick email to our onboarding specialist fixed it (he had to do it for us). This feature should be turn one for Admin so that we can "delete and start over" if need be (in case we upload something incorrectly)

Review Source

Response from HOA Start

January 13, 2023

Thank you for taking the time to give your thorough detail of your experiences within the product. We're listening and honed in on improving the software, as we continue to develop the platform. The feedback we have been asking for from clients as of late has been amazing, and we sincerely appreciate you taking the time.

TS

Todd S.  
President  
Civic & Social Organization  
Used the software for: Less than 6 months

### "From a real HOA Start Fan!"

April 22, 2023

5.0

HOA Start has quickly helped us improve two-way communication between the Board and our Members. Prior, all of our communication was one way and generally negative We have lept forward with developing a real community.

Pros

The system is proving to save all of our volunteers a lot of time and removed the spreadsheet drudgery. Our Members love having the information they want and need in an easy to access manner.

Cons

I know that a native mobile app is coming out fairly soon. We can't wait.

Review Source

Response from HOA Start

April 24, 2023

Wow Todd, what can we say except thank you for taking the time to trust us with your business! We appreciate it more than you know. We'll keep doing our best to meet your expectations and look forward to the partnership!

BW

Bill W.  
Nursing Supervisor  
Medical Practice  
Used the software for: 1-2 years

### "Long time coming, but glad we’re finally here"

June 28, 2023

5.0

The software itself is pretty amazing, but the customer service with our Onboard Specialist is where this project succeeded. \[sensitive content hidden\] was there with us through the entire setup and helped us launch successfully. Can’t say enough about this company.

Pros

HOA Start has all the extras we weren’t able to find with the other competitors, like Sub-Admin and managing our Board Meetings through the software. They have a feature called Digest that allows our members to stay connected and received weekly or monthly updates on the changes to the website; we didn’t see any of these features anywhere.

Cons

While we can email our invoices through the software, we’d like to have the ability to print them out and physically mail invoices to some of the residents who aren’t online. We’re told that is coming in two months.

Reason for choosing HOA Start

HOA Start has a better user experience, and integrated website builder.

Review Source

Response from HOA Start

June 29, 2023

We sincerely appreciate you taking the time to give us this amazing feedback! We constantly strive to deliver a superior product, process and support experience. Thank you again for trusting this project to us, and your confidence.

DJ

David J.  
President  
Real Estate  
Used the software for: 6-12 months

### "Best Choice by Far"

May 12, 2024

5.0

Pros

The support getting started and set up was the best and easy to follow step by step.

Cons

Honestly for the last year using the service we’ve had amazing support so we don’t have any cons.

Reason for choosing HOA Start

Everything offered for the price and the service received before using.

Review Source

Response from HOA Start

May 14, 2024

Much appreciated for the kind words David, and taking the time to give a full description of your experience! Glad you enjoyed our step-by-step process for the product launch. We'll pass along your feedback to our team and thanks again!

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Talk to a Capterra advisor for free and get results within 15 minutes.