# Page 3 | HOA Start Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is HOA Start the right HOA solution for you? Explore 88 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/215897/HOA-Start/reviews --- HOA Start 4.9 (88) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 9th, 2026 # Page 3 - Reviews of HOA Start ## Showing most helpful reviews Showing 51-75 of 88 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SS Sheron S. Finance Committee Non-Profit Organization Management Used the software for: Less than 6 months ### "Great small HOA software at the right orice" July 8, 2024 5.0 This small but mighty starter package was perfect for our small (96 unit) HOA. We transitioned to self management and our Finance Committee chair took this on as her personal project working with our fantastic customer service rep, \[sensitive content hidden\], to get us up and running. They are open to hearing suggestions as to how to improve their service and have made us feel part of the team. Hands down, the best customer service experience ever! Worth the money. All tutorials on YouTube and \[sensitive content hidden\] has been Uber patient with our start up questions, needs. Don’t care for the Stripe part of it, but our own fault since we didn’t link with Quickbooks. Learn from our mistakes there. Would love to see more robust reporting or some additional data options, but again, they are totally open to hearing that and forwarding it to the developers. Pros Customer service is the bomb! Particularly, \[sensitive content hidden\]. So patient, so helpful, a true advocate for our HOA with the developers. The best. Cons Lack of robust reporting. Could develop better drop down options and more inclusive data on their reporting. But open to hearing suggestions. Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing HOA Start Ease of use and pricing. Made for beginners and small HOA Review Source Response from HOA Start July 15, 2024 We really appreciate the time you took to let us know how we're doing! We keep developing, and we'll be rolling out some features over the next 6-9 months that should be up your alley. Thanks again for being such a valued customer! BT Beverly T. Vice President Non-Profit Organization Management Used the software for: 2+ years ### "On Behalf of Our Homeowners" February 9, 2024 5.0 Every interaction I had with this Staff has resulted in solutions that were easy to follow and execute. What surprised me was the personal attention I received because I thought when working with a company of this size customer service starts to become automated and rote; not so with HOA Start! Pros I started this position last summer. My first job was to navigate the website. With the written instructions and tips taking the reader from one task to another made setup and training so easy. When I wanted to edit or change a page or feature, the Staff was "on call" so to speak, because their answer to my questions was immediate! Cons I would just move the content up the page more rather than have a large picture. That, I am sure, is a design preference that is personal in nature. I could not deduct any points for this at all! Review Source Response from HOA Start February 12, 2024 We sincerely appreciate you taking the time to tell us how we're doing! When we work with customers like yourself, we never really work a day in our life... because you just make it fun. We'll put this feedback to work, so we can make our product and processes even better. Erik P. Owner Design Used the software for: 2+ years ### "The HOA Start Platform Packs a Powerful Punch" March 12, 2024 5.0 HOA Start has the only all-in-one platform I have yet to see. You can literally run your entire organization with this software. We are excited about the Mobile App expanding to Apple/Android store with push notifications. Pros HOA Start has an amazing Customer Success Team. \[sensitive content hidden\] is very knowledgeable on the product. Their Onboard Specialists are patient, courteous and informative. The ability to collect payments and pass through fees is amazing. Features like Boardroom, Committees and Digest are nice additions that I have yet to see from any competitors. Cons Though they have some nice templates, it would be nice to have more options. We’re told more are coming. Reason for choosing HOA Start They didn't have all the features we needed. The backend management tools appeared very dated. Switched from [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) Had no website presence and needed to get into the 21st century. Review Source Response from HOA Start March 13, 2024 We sincerely appreciate you taking the time to tell us how we're doing! When we work with customers like yourself, we never really work a day in our life... because you just make it fun. We'll put this feedback to work, so we can make our product and processes even better. RK Richard K. Web Tech Real Estate Used the software for: 1-2 years ### "One Outstanding year of our new HOA website -" October 11, 2023 5.0 Pros Great system for building your Community Website. We are celebrating our first anniversary of going live with ours in a community with 2200 members. Key HOA Start (HOAS) elements in our success:We built and administer our whole site with community volunteers. Training interested volunteers is easy with the high level of support from HOAS.Our annual cost of running our website went from $12k/year with another system and a paid webmaster to $1200/year with HOAS.Easy integration with external resources make it possible to extend our site with links directly to applications for specialized functions.The response time to support "tickets" is amazing with a dedicated support agent - on workdays it is in a couple of hours, on weekends and holidays, early the first following workday.We reviewed the whole marketplace before choosing HOAS. Our key evaluation criteria were: system designed for HOA's not property management companies; completeness and ease of access to detailed help files including how to videos; very large number of templates allowing the creation of all kinds of content pages - many of these incorporating high degrees of automation in creating records or notices elsewhere in the system and with members.We are VERY satisfied customersRick KempfWeb Tech lead MountianBrook Village AZ. Cons The system for ticket sales is not flexible enough Switched from [WildApricot](https://www.capterra.com/p/76116/WildApricot/) Cost and HOA Start being focused on making a system which HOA's can self administer without a webmaster. Review Source Response from HOA Start October 12, 2023 What a wonderful review! Thank you for being so specific in your journey, and explaining how we fit into that process. We'll keep doing our part to deliver the best product and service, as is possible. We thank you again for your trust in us as a partner! DB Debra B. Webmaster Non-Profit Organization Management Used the software for: 1-2 years ### "GREAT SOFTWARE for HOA/POA specific organizations" November 29, 2023 5.0 Overall, it was a great pleasure to work in the software and the build and implementation was actually fun! Pros First benefit is the support staff they employ for implementation of the software which is specific to the industry it was designed for alleviating the need for extensive research and website design requirements. Allows residents to access Public Website and Operations software from one location once completely built out. POA staff/Committee Leads easily maintain public website updates and operational software using same program when integrated. Allows POA to share association’s governing documents, news, updates on common facilities and amenities. Owners may access internal documents like meeting minutes once logged in and allows rapid distribution of special announcements via email/text. Another feature is administer Owner/Resident feedback via surveys. HOA Start has advanced HOA Functionality available once built out, ex., Online voting, Billing/collection, amenity reservations, rentals online. Excellent training resources and patient support personnel that did not make me feel stupid. Cons There were no cons, each issue I took to support was addressed rapidly and fully to my satisfaction. Review Source Response from HOA Start November 30, 2023 We appreciate that you took the time to write such an informative review! We're so proud of our Service & Support staff, and reading your comments it's easy to see why! Thank you again for your excellent feedback. sG steven G. Prez Computer Software Used the software for: 1-2 years ### "HOAstart a great choice" January 11, 2023 5.0 Only good things to say. I like that they gave me a trial period to evaluate. That helped our decision. \[SENSITIVE CONTENT\] is a pleasure to work with for customer support. Pros This is the only software project I worked on (and I've done plenty,) where I didn't have to write code. Their templates, widgets, etc are fully configurable where you can put together a decent website without having to code!! Cons I would like the ability to define my own templates. You have to use an HOAstart template. However, they give you plenty to work with. Reason for choosing HOA Start They have a great array of options. Their reservation of amenities is really great. None of the others had such a robust reservation system. Review Source Response from HOA Start January 12, 2023 I continue to say, we can't do this without feedback, so it's comments like this that help us to see what we're doing right and where we can improve. We appreciate this review and the feedback. Our commitment to our customers will always remain strong to provide the best user experience and feature toolset. We thank you for your faith in trusting us with your project and look forward to continue working together. SC Sue C. Volunteer, Board member Information Services Used the software for: 6-12 months ### "Our first year with HOA Start" December 15, 2022 5.0 We wanted a way to disseminate documents, manage members, communicate and streamline our architectural control process. The first and last are well accomplished. We're still struggling with the middle one. We are hoping to implement online billing and payment this year. Pros I like the clean manner in which members and addresses are handled. It's extraordinarily easy if you have learned to get data from your county assessor's database. Members were a bit more difficult at first, because not all have email addresses, which are required. But a question to our contact revealed the magic trick of using @example.com. I like the ease of changing web pages' content, with the preview option to make certain the changes look right. Our architectural control committee is delighted with the ticketing system. They will campaign absinthe any hint of wanting to abandon the software. Cons Messaging members is our least favorite part. We do it regularly, and wish we could do more with design. We often send aplain text message, with the graphic version as an attachment, but our older population find this challenging. I was excited to see a page format for a newsletter, but disappointed when it could not be emailed, but just referred to. Alternatives considered [PayHOA](https://www.capterra.com/p/146693/PayHOA/)[WildApricot](https://www.capterra.com/p/76116/WildApricot/) Reason for choosing HOA Start More emphasis on member management Review Source Response from HOA Start December 16, 2022 Sue, we greatly thank you for taking the time to help us learn about what we're doing right and where we can improve. We have a full slate of new features arriving in 2023, and we think you'll enjoy many, like the upcoming Mobile App. Our promise to you and all of our clients is that we will keep improving the product, experience and delivering top level support. Thanks again for your trust in us as a vendor! KR Kim R. Founder and CEO Writing and Editing Used the software for: 1-2 years ### "High quality templates and services for a reasonable price " June 12, 2023 5.0 The demo of their product and services was very helpful. It was so easy to get set up and start working on a new website the same day! There are helpful guides to show/tell you the steps to do things and videos for many tasks as well. There's a guided process with online tech support or - the option I really like - the White-Glove package with phone/Zoom support from a team member who will actually build the site for you! If you're in a hurry to get a website done and don't have the time to do it yourself, this is perfect. Or, if you get stuck along the way, there's always someone to help you move on to the next step. Pros Amenity reservations has been one of the key features that board members and residents love for its ease of use. This is a must have! Multiple calendar/event options are great for busy communities who want to organize multiple board/committee meetings and community events. The member dashboard is a great place for residents to see everything at a glance. The online forms and online review/approval for residents and board members is a huge convenience. Cons When setting up new pages, it would be nice to have a visual of what the page template looks like to make the best decision. Review Source Response from HOA Start June 13, 2023 It's always great to start your day with a great feedback on your product. This helps to show us where we're getting it right, and how to keep getting better. We're never content that we've done enough, so while this review is amazing, we're taking the feedback on what we can develop going forward seriously. Thank you again for this review and trusting us with your business! MF Migerr F. Membership Director Non-Profit Organization Management Used the software for: 6-12 months ### "Purpose built, highly intuitive application" February 25, 2024 5.0 At Pinehurst #6, our association has been on HOAStart for about a year and it has completely transformed the operational management of our membership. We have an extremely large membership base of around 1500 active households and were apprehensive of the adoption levels but have been pleasantly surprised since our launch in Jan. Within 45 days this year we have surpassed our last year’s online channel payment receipts which in itself is a testament to the ease of use of the application. Transitioning from an excel based system to HOAStart has made our membership management activities so much more palatable. Broadly speaking, we have found the application to be purpose-built platform with a highly intuitive use factor. These in my opinion, are its greatest assets. Walking through our journey with HOAStart we found \[sensitive content hidden\] and \[sensitive content hidden\] extremely helpful in articulating the features and functionality of the software without being "pushy". The on-boarding process was a breeze with Jazmin who stepped through this with our team. Chase has been extremely easy to work with. A noteworthy point is the HOAStart team are highly responsive. During the onboarding process Jazmin would respond within minutes at times. The response time from the support desk is also low leading to an expeditious resolution process. Overall, we have been very happy with our choice picking HOAStart. As a SaaS solution it offers a strong technology foundation to service our membership base and grow it further. We currently use only some of the features which sets us up for a broader use of the software and its feature set in the future improving our ROI. Pros Purpose built application Highly intuitive SaaS solution Very responsive team Good features and functionality Strong integration with Stripe Online Membership Directory Cons It does not have a true mobile app. There is a plan to deploy a mobile friendly version but it will still have to be accessed over a mobile browser Alternatives considered [PayHOA](https://www.capterra.com/p/146693/PayHOA/)[WildApricot](https://www.capterra.com/p/76116/WildApricot/) Reason for choosing HOA Start Lower cost of initial investment and ongoing running cost. Review Source Response from HOA Start February 26, 2024 We really appreciate you taking the time to tell us how we’re doing and where we can get better. We sincerely thank you for the honest feedback, and we’ll keep working hard to deliver the goods. MH Matt H. Treasurer Non-Profit Organization Management Used the software for: 1-2 years ### "User Friendly" February 9, 2024 5.0 It has been a great experience using HOA Start. \[sensitive content hidden\] has been a great asset when needing help, extremely responsive and follows through with any questions or needs. I appreciate the quick response time overall. Pros User Friendly Easy to train team members Easy for our members to use Has great customers service and extremely responsive Cons Website struggles to talk to QuickBooks, Boardroom feature is different that how it was originally explained to us. Switched from [HOAWorks](https://www.capterra.com/p/10001487/HOAWorks/) Not what we were looking for in website design. Review Source Response from HOA Start February 12, 2024 Thank you for taking a moment to tell us how we’re doing! We appreciate that our software and services give your organization the flexibility needed to manage the membership. We’ll keep working hard to improve the software to make life seamless, so you can spend less time managing and more doing the things you love! DG Denise G. Board Secretary Recreational Facilities and Services Used the software for: Less than 6 months ### "An Awesome Team to Support Those of Us Who are Not Tech Experts!" September 18, 2021 5.0 The support is phenomenal and immediate and they never make you feel like they do not have time nor patience to help you (even when you are not catching on very fast). You feel like your team members know you and really care about what you are creating together. Pros Ease to work on the admin side and then quickly look at the public side. Cons Just need to work with it more to get more automatic in completing tasks I will be doing routinely. Reason for choosing HOA Start Our HOA Management company - Hughes Properties recommended them to us. We called \[SENSITIVE CONTENT\] and the rest is history! Review Source Response from HOA Start October 1, 2021 Thank you Denise, we appreciate your feedback! We love seeing communities who really need a solution find what they're looking for. Kudos to your team for putting in the work and continuing to create a website/experience that is valuable for all residents! JH Joel H. President Non-Profit Organization Management Used the software for: 6-12 months ### "A solid choice for homeowner associations." June 28, 2023 5.0 Overall, we are very satisfied with our first year's experience with HOA Start. They make a great additon to our team. Pros HOA Start provides web hosting and website building tools to create a unique landing place where homeowners can communicate with the board and with others, request Architectural Committee review of exterior home improvements, view important HOA documents and learn about the Arlington community and the town's amenities. Support from HOA Start during setup as well as with ongoing questions is quick, straight forward and always helpful. The company continues to add new features to enable our board to do it job better. Cons The tagging system allowing database segmentation to enable commmunication with portions of our HOA's population is cumbersome. Streamlining this feature to enable a quick way to communicate wwith residents on a single street, for example, would be helpful. Reason for choosing HOA Start Economics, simplicity of use, solid interface and the ability to customize options. Review Source Response from HOA Start June 29, 2023 We truly appreciate you taking the time to provide honest feedback on your experience with our software, and the team. This allows us to keep our finger on the pulse of the users, and see where we can get better. Thank you for trusting us with the project, and your confidence in our abilities. TW Tonya W. Treasurer Civic & Social Organization Used the software for: Less than 6 months ### "Great for our Association" October 7, 2023 5.0 Pros We were looking for something that offered a bit more functionality than TownSq (more robust survey capability so we could eliminate the extra cost of a separate survey platform, payment interface). HOA Start checked just about all of the boxes. Our White Glove Concierge, \[sensitive content hidden\], has been very responsive and did a great job setting up the site for us. It's easy to set up new users, change the website header designs to give it a unique look, create custom surveys, send mass mailings, and text homeowners with urgent information. We love that there is a calendar for events, and we've been able to easily categorize and manage folders for the association's documents. Cons One big drawback for us is the lack of a dedicated homeowner forum. On TownSq, homeowners were able to post information and converse with each other easily in their own forum, while the Board was able to post information in the announcements section. On HOA Start, the Newsfeed function has to serve double duty as a homeowner forum and place for announcements from the Board. We have to pin the Board items so they won't get lost in the discussion. Also, when you are looking at the member directory, you can't see the members addresses. It shows you their name, phone number, state, role, last login, and active status. It would be beneficial if customers could customize what columns they want to see, or eliminate the phone number column and add the address (especially since the state column is already there). Switched from [TownSq](https://www.capterra.com/p/179206/TownSq/) Wanted a unique site for our association, with more functionality. Review Source Response from HOA Start October 9, 2023 We really appreciate you taking the time to tell us how we're doing and where we can get better. We sincerely thank you for the honest feedback, and we'll keep working hard to deliver the goods. JM Josh M. Owner Entertainment Used the software for: 1-2 years ### " The best website builder and customer facing software by a long shot" June 14, 2023 5.0 HOA Start has their own modern, mobile friendly website builder. Other competitors in the industry were expecting us to use Weebly or Wordpress as an afterthought, and there’s no integration. Their custom forms creator allows us to have unlimited forms for collecting member data. Sending email/texts straight to my members from 2 click approach is fast and efficient. Pros Their Onboard Specialists are included in the cost of the annual software. \[sensitive content hidden\] was excellent during our build. No setup fee and she spent a lot of time with us. Their training is how you do it. Also, being able to collect money for events and monthly dues for vendors has stopped us from having to chase people down. Cons We’d love to see some AI built into this software that would allow us to intelligently respond to member requests, and handle some approval process. Reason for choosing HOA Start We knew we had to get off of managing members through excel sheets and Facebook. Being able to collect dues online was a major motivation. Review Source Response from HOA Start June 15, 2023 Thank you for taking the time to tell us how we're doing. It's feedback like this that get's us streamlined and focused on continuing our mission to be the ultimate provider in this industry. We started this company with the customer and user experience as the most crucial piece of the puzzle. We're committed and we appreciate your trust in us to deliver. SB Stacy B. Media Relations Principal Marketing and Advertising Used the software for: 6-12 months ### "The perfect solution for a resident-run HOA! " March 4, 2024 5.0 Incredibly responsive and helpful - they even responded on weekends and evenings when we were rushing to prep the site for launch for our annual HOA neighborhood meeting! Pros We needed to bring our small, old-school backwoods neighborhood into the 21st century, but we didn't know where to begin. As a volunteer Board, we didn't have the time or money to invest in building and managing a website from scratch, but HOAStart had the design and tools we needed already set up, so we could just plug in and go. We now have a one-stop shop to share minutes, meeting documents, events, calendars and pay dues - and more and more residents are seeing the benefits and convenience as we approach our 1-year anniversary! Cons We're still learning the accounting system and working out the tweaks as to how to bill individuals vs. households - but already we've seen an uptick in homeowners paying online which was our goal - we were spending SO much time processing checks. We know our treasurer and residents will get more and more used to the easy online payment options and save everyone a lot of time! Review Source Response from HOA Start March 5, 2024 We can’t thank you enough for sharing your experience for others too see. Our team is committed to delivering every time, and we’re always learning to get better. Again, we appreciate the feedback, and very much look forward to the relationship! MH Margaret H. webmaster Real Estate Used the software for: Less than 6 months ### "HOA Start for Community Associations" April 6, 2023 5.0 Very well organized, step-by-step system for developing a website. Was easy enough for a person with only moderate experience to manage. Pros The onboarding process is extremely well designed. There is an extensive library of very helpful articles with clear directions. More importantly, we were assigned an onboarding specialist who walked us through the process. He was readily available, extremely helpful, and patient. We were able to design our website with great results. Cons There are a few items we would like to do differently--nothing mission critical. Our onboarding specialist is forwarding our requests to the developers, and we hope that they will continue to improve the product. Reason for choosing HOA Start We took the advice of a community member who researched several companies for us. I don't know which other companies he looked at. Review Source Response from HOA Start April 10, 2023 We sincerely thank you for taking the time to review your journey through our Onboarding process. It's always great to read from clients on how we helped to greatly improve a community and webmaster's experience. We'll keep improving the software with our customers in mind. Much appreciated! KT Kelly T. Founder/Designer Apparel & Fashion Used the software for: 1-2 years ### "HOA Start has been a blessing!" August 5, 2023 5.0 Don’t know what more I can say other than this experience has been hugely beneficial. We looked at many providers and this company was hands down the most industry educated, and best user experience out there. Excited for the future development of this product and thinking about using it for a club I’m in! Pros Working with their team through our customer journey was seamless. We were educated on the product and features. We ended up having \[sensitive content hidden\] as our onboard specialist; he was amazing. The support since we launched has been so fast. This product is worth a lot more than we pay for it! Cons We’re ready for the mobile app to come out. We know our members will engage much more when they can download this software on their phones. Reason for choosing HOA Start We were using Facebook and you can manage a group of members through social media. We need to take control of communication and we’re slowly thinking about how this software can limit the need for a property manager. Review Source Response from HOA Start August 7, 2023 We keep blushing over the reviews we're seeing from customers like yourself. We're fortunate enough to continually be working with the greatest clients on the planet. Thank you for making this easy, and for the valued feedback! jL jb L. HOA Vice President Non-Profit Organization Management Used the software for: Less than 6 months ### "All in one software" January 11, 2023 5.0 It's been really great, the onboarding specialist are really helpful and responsive, overall we've been very satisfied with the entire system. Pros We are able to have a nice website and offer the ability to our residents to stay connected, reserve our club house online and pay for their dues, rental etc all in one place Cons The household data import/upload has been a little complex, but the big one for use was the inability to delete it (as an admin) and start over. Granted, a quick email to our onboarding specialist fixed it (he had to do it for us). This feature should be turn one for Admin so that we can "delete and start over" if need be (in case we upload something incorrectly) Review Source Response from HOA Start January 13, 2023 Thank you for taking the time to give your thorough detail of your experiences within the product. We're listening and honed in on improving the software, as we continue to develop the platform. The feedback we have been asking for from clients as of late has been amazing, and we sincerely appreciate you taking the time. VR Verified Reviewer Sales consultant Medical Devices Used the software for: 1-2 years ### "HOA Start partner " November 7, 2023 5.0 We looked at several other options and HOA Start checked all our boxes. They are easy to work with and very responsive. We definitely made the right choice. Pros Ease of use Ability to expand capabilities Excellent customer service Ease of onboarding Cons Lack of ability to speak live with onboarding specialist. However the specialist was unbelievably responsive and very patient with all our questions. It’s really a pet leave if mi e to be able to have a live conversation. This “con” definitely did not detract from the ease of building the site. Review Source Response from HOA Start November 9, 2023 Thank you for taking the time to provide your feedback to our team! We strive to make sure we're upholding our end of the bargain in this equation, and we'll always make sure we do right by the customer. VR Verified Reviewer Board Member Non-Profit Organization Management Used the software for: Less than 6 months ### "The Right Fit for our Association" January 14, 2023 5.0 Overall my experience with HOA Start has been extremely positive. Having researched other offerings out there, HOA Start was by far the best choice, especially for an association like ours with more basic needs than larger associations but needing more than the bare minimum. Others offered either the bare minimum, or were geared and priced toward large & complex associations, or their pricing tiers were based on # of units and generalized assumptions about HOAs which was not reflective of the nature and needs of our specific association.My experience with HOA Start in terms of product quality, support and price/value has been great so far. I must say, being satisfied in all three of these areas is rare these days. Pros Even at the low-end 'Starter' level, the set of features available is substantial and allows for a robust website both for the public/member facing side as well as the administrative backend. There is a good range of website templates to choose from and they are straight-forward and simple to set up, edit and maintain. HOA Start has really good help resources and video tutorials, and the support desk has been great and super responsive. Cons Not necessarily a con, but it would be nice if there was the ability to customize certain aspects of the template, i.e. set default fonts, specify colors for links, etc.There could be improvements in the invoicing/payment systems. I've run into some limitations and bumps that have required figuring out various workarounds. Review Source Response from HOA Start January 16, 2023 Our Specialists work hard for our clients on every plan purchased, regardless of size. We see a lot of the same you speak about with the overlooked options for associations. It's extremely rewarding to receive review like this is. We want you to know that we're thankful and proud. Thank you again for the feedback! TS Todd S. President Civic & Social Organization Used the software for: Less than 6 months ### "From a real HOA Start Fan!" April 22, 2023 5.0 HOA Start has quickly helped us improve two-way communication between the Board and our Members. Prior, all of our communication was one way and generally negative We have lept forward with developing a real community. Pros The system is proving to save all of our volunteers a lot of time and removed the spreadsheet drudgery. Our Members love having the information they want and need in an easy to access manner. Cons I know that a native mobile app is coming out fairly soon. We can't wait. Review Source Response from HOA Start April 24, 2023 Wow Todd, what can we say except thank you for taking the time to trust us with your business! We appreciate it more than you know. We'll keep doing our best to meet your expectations and look forward to the partnership! SA Scott A. Vice President Oil & Energy Used the software for: 6-12 months ### "Easy to use, fast startup, great support" January 13, 2023 5.0 Our previous website went offline unexpectedly, without notice or warning. We needed to get something up and running very fast, this was the perfect solution. Pros It is incredibly easy to use. I work with software, so I tend to be a bit critical with GUIs and end user ease of use. This software has been incredibly easy to setup, is user friendly to both administrators and end users. Cons The export/import feature doesn't seem to be quite right, I'm losing some data upon import and currently working with support on the issues. Admittedly, it may be user error but haven't been able to figure this one out. Reason for choosing HOA Start Reputation, ease of use, cost, functionality Review Source Response from HOA Start September 20, 2023 We surely do appreciate the feedback you have taken the time to give us on this product and service. We're busy building new tools, functions and features we hope will make you proud. It's clients like you that help us forge the path, and we again thank you. JC James C. President Non-Profit Organization Management Used the software for: 6-12 months ### "HOA Web Site" March 11, 2024 5.0 Good security control with no evidence of any hacking. Easy to to set up and launch. Updating the web site is extremely user friendly Pros Easy to set up and launch. Customer service was very timely and helpful Cons Pricing is expensive for our HOA and difficult to justify with the members Reason for choosing HOA Start Low initial cost, perceived ease of setting up the web site, presentation of the web site template and security Switched from [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Our site was hacked and redirected to a third party who would not release control Review Source PD Phillipa D. Association Manager Management Consulting Used the software for: Less than 6 months ### "We are loving HOA Start" March 16, 2023 4.0 Benefits are huge - HOA start will allow us to eliminate many other platforms and have everything managed in one place Pros Working with HOA support made the transfer so smooth. The features are easy to understand and use. This platform is going to really allow us to communicate and build community for our members Cons There are some features I would like to see added: Being able to say why a date is blocked out for an amenity. Having the ability to click a box to add an Amenity Reservation to the community calendar. Being able to set up the Events Registration on the 3rd Monday of the month or every Monday with an end date. Being able to take ACH payments without a fee. A less expensive Newsletter option Reason for choosing HOA Start I really like the look and how easy it would be to ask questions and make changes Review Source Response from HOA Start March 17, 2023 It's always wonderful to end your week with a heartfelt review like this. These are extremely appreciated. You'll see a common message looking through the responses from our company over all these reviews... it's about the customer. We know our product delivers and we'll continue to improve upon it, but customer service is a responsibility we take very seriously. Thank you again for taking the time to tell us how we're doing! SG Stacey G. Director, Communications and Website Non-Profit Organization Management Used the software for: 6-12 months ### "Great company to work with" February 18, 2024 5.0 Both Sales and Client Support have been very responsive & accommodating Pros They are very open & responsive in their communications and have comprehensive customer support. Cons We’ve had zero problems so there are no cons. Reason for choosing HOA Start No one could compete with HOA Start’s Features and pricing! Review Source Response from HOA Start February 21, 2024 Thank you kindly for your review! We work hard for our customer, and we always will. Much appreciate you taking the time to tell us how we're doing. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.