--- title: "Judge.me Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Judge.me the right Review Management solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/215990/Judge-me/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-15" --- Judge.me 5 (21) [View alternatives](https://www.capterra.com/p/215990/Judge-me/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 15th, 2026 # Reviews of Judge.me Ease of use 4.7 Customer Service 4.6 ## Pros and Cons in Reviews SC Srikanth C Digital Marketer Marketing and Advertising, 11 - 50 employeesUsed the software for: 1-2 years. “The set-up was fairly simple, most of the popular Shopify apps integrate with Judge.me especially Klaviyo, which was a game changer to automate our review collection process from potential online shoppers.“ December 1, 2022 Sergio A E-commerce ManagerMarketing and Advertising, Self-employedUsed the software for: Less than 6 months. “They do not have enough video walkthoughs on how to set up Judge.me for your website, it did not work well for me, did not integrate in a professional manner within my webstore and theme.“ March 26, 2022 RD RACHEL D OWNERRetail, Self-employedUsed the software for: 1-2 years. “It was extremely easy to set up, had enough customization to get us by just fine, and brought in a significant amount of reviews.“ March 13, 2024 SS Somi S Operations HeadConsumer Goods, 2 - 10 employeesUsed the software for: More than 2 years. “It also helps integrate with other marketing apps such as push notifications.“ November 15, 2022 MP Marco P hairstylist and salon ownerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “I feel it's a nice chance to get some nice things said about my products, and it fosters good will amongst the online community. “ July 16, 2023 ## Showing most helpful reviews Showing 1-21 of 21 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Verified Reviewer Sales and Marketing Manager Used the software for: 3-5 years ### "Great customer interaction tool and review builder" March 6, 2026 5.0 We've been using Judge for 5 years now to handle all of our ecommerce reviews. We imported reviews from magento and that was a seamless trnsition. It allows us to get more customer engagment and feedback which in turn fuels consumer confidence Pros Judge has been a great app for us to follow up on customer purchases and gain customer reviews. It has an automation where 10 days after the purchase, the customer will recieve an email to review the product Cons I wish there was a higher engagement rate. I feel like the flow of getting the email, clicking to review and navigating to the site is set up in a way that it is not fool proof. Review Source Olivia G. Owner Used the software for: 1-3 years ### "Absolute Best Review App for Shopify" April 1, 2025 5.0 By far Judge.me is one of the best review apps my store has used. The price is very reasonable for how many features it offers. I highly recommend it to anyone looking to upgrade their current review management system or those looking to find one for the first time. Pros Judge.me seamlessly integrates with Shopify and other apps, like Meta and TikTok, to showcase customer reviews. The ability to automate emails to ask customers for reviews is a huge plus and saves tons of time. I've also been very impressed with how customizable the interface is and their support team. Cons I've had very few issues with the app after using it for over a year. The only inconvenience we had was recently reintegrating the Judge.me with our website's new theme, but their support team was able to solve this in just a couple of hours. Review Source R Reviewer OWNER Used the software for: 1-3 years ### "Excellent Low-Cost Option" March 14, 2024 5.0 Pros Typically you'll get what you pay for when it comes to a lower-cost option however with Judge.me you'll get far more than that including top-tier customer service. I was quite seriously blown away at the cost having had come from Yotpo where customer service had become more and more subpar. It was extremely easy to set up, had enough customization to get us by just fine, and brought in a significant amount of reviews. Cons I felt there could be more customizations as far as displaying reviews and ultimately we switched to Okendo which allowed for different (and more preferred) ways of displaying reviews on product pages. That being said, \[sensitive content hidden\] at Judge.me was happy to help us quite a bit with customization prior to that move! Review Source Sergio A. E-commerce Manager Used the software for: Less than 1 year ### "The Best Free Social Proof App" March 28, 2022 4.0 Pros Their pricing plans are so flexible; they are the only review app that offers a free plan (including reviews with photos and videos). Cons They do not have enough video walkthoughs on how to set up Judge.me for your website, it did not work well for me, did not integrate in a professional manner within my webstore and theme. Review Source R Reviewer Co Owner Used the software for: 3-5 years ### "Ease to use and very helpful for reviews process" May 19, 2022 5.0 Overall, Judge.me is a great product and we are happy with it's integration onto our website. Pros Judge.me is easy and simple to both the customer when leaving a review, and to us as we look through them. It is important for any business owner to see how the customers are seeing them and their products, and Judge.me makes the process easier. We have used this software for 2+ years and plan to continue to use them. Cons Importing needs work for all the previous customers' reviews prior to using their software. Though they can import them, the do not verify. Review Source siddhant A. Operations Head Used the software for: 3-5 years ### "The only reviews app you need for your ecommerce website" December 12, 2022 5.0 It has been amazing. It has brought so many conversions to our website by displaying our product reviews. Pros Judge me offers a host of features as a review app. It offers beautiful widgets to integrate into the website. It offers multiple ways to reach out to customers for collecting reviews. There are too many features available on the FREE app. It also helps integrate with other marketing apps such as push notifications. Whatsapp marketing etc when you upgrade to a paid plan. The paid plan is also very affordable. Cons I love this app. I don\`t think there is any problems with this software Review Source R Reviewer Owner Used the software for: 3-5 years ### "Great value for money that competes with the best" April 17, 2024 5.0 Overall, we've been using Judge.me which is central to us showing social proof to our potential customers and we really can't do without them. Pros Judge.me's reputation as a trusted review provider has grown over the years and aligns with the larger players in the market - since we love Judge.me we also trust any other sites we come across who use them. Cons Initially their administrative pages were quite disorganized, fragmented and a bit all over the show - this has a come a long way and is much better organized now and structured. Review Source R Reviewer Owner Used the software for: 1-3 years ### "Why I love Judge.me" January 18, 2024 5.0 100% positive. I will continue to use their service. Pros Whenever I have had questions or issues their customer service has been TOP notch. Their response rate has consistently been in under 5 minutes. Truly, I have never experienced anything like it with any other app. And these are real people not AI helping. Cons After I import reviews from Etsy I need to contact support to have them manually go in and verify these reviews. Although it is a bit of a hassle, I really can't complain as they accomplish this SO fast and this simply means that because of their manual review that other people can't game the system. And for that I don't mind having to go through the steps. Review Source Justin A. Owner Used the software for: Less than 1 year ### "A great option when launching an online store" June 13, 2023 5.0 Overall I would highly recommend it. there are no big issues with it and it is fully featured and well integrated plus even on a low income when you're starting to launch your first store it's accessible and easy to understand. Pros the most likes part about judge.me was that it was easy to launch and I did not have any issues as far as exporting or importing reviews because it was very well integrated with a lot of other products and services out there Cons The thing I liked at least about judge.me was that when compared to some other options I was able to get more when launching my store from options that essentially gave me the full premium service until I hit a certain amount of sales instead of the type that was a general limited free option / free trial variety Review Source Marco P. hairstylist and salon owner Used the software for: Less than 1 year ### "I am happy with Judge.me" July 18, 2023 5.0 I love that it's such an easy no-brainer for my customers to go onto the site and write a review. Just so easy. And hopefully it's creating a nice spot for people to see good reviews on my products so they'll want to buy also! Pros I like Judge.me. I like that my online customers are given the option to do a review, and it seems quite easy for each of them to go on to the site and write one. I feel it's a nice chance to get some nice things said about my products, and it fosters good will amongst the online community. It seems really easy for customers to do this and we are getting a few doing it. Cons The only thing i'm not sure about is exactly how Judge.me's reviews are seen online? I'm just not sure who is seeing these reviews, I need to reach out to them at some point and ask more details on this, so I know more. Review Source Patrick G. E-commerce administrator Used the software for: 3-5 years ### "Great option for an e-commerce site" July 29, 2022 5.0 Very smooth , clean interface etc. Pros I like how this software is integrated with my Shopify store and is useful to existing and future customers Cons Not easy to intergrate with Google Shopping because of that went with another app but I still love judge.me Review Source R Reviewer Manager Used the software for: 1-3 years ### "Great support and features" August 10, 2023 5.0 Exceptional Pros Support was on top notch and always helping!You have the possibility to group products so you can show same reviews for multiple products and you can send review request based on delivery status! Like that I increased a lot my social proof! Cons Nothing, everything was great! Even in the beginning when I was not sure about it, the support provided me with 15 days free trial to test it out Review Source Kristen W. Director Used the software for: Less than 1 year ### "Great software to share social proof with potential customers!" May 20, 2022 5.0 They've got great features on their free version and even better features on their paid version. Other than the bugs I'm experiencing currently, I am very happy with this software and would recommend it to my fellow eCommerce business owners. Pros I love that the software allows me to customise the widgets based on my branding colours. It's important for me to ensure that there is consistency when it comes to colours, fonts and look & feel. Cons There's a few glitches/bugs in the backend. For example if I've changed settings, saved It and want to preview it on live site the browser automatically takes me back to the backend. Very strange but I have escalated it to the team. Review Source R Reviewer Director Ecommerce Used the software for: 3-5 years ### "Great service for small to medium size businesses" October 10, 2022 5.0 Overall it has been very good, we are able to get more reviews and also use those reviews on social media and ad campaigns Pros ease of set up and features that helps a small company to get the full potential our of such service Cons serttings user interface could be better but that can be compensated with good customer service Review Source Daniel L. Owner Used the software for: 3-5 years ### "Best Reviews App I've Found For Shopify" October 18, 2021 5.0 Judge.me makes it very easy to have review requests sent automatically to customers. Customers can respond with their review directly from the email without having to visit the site. This means more reviews, which means more new customers! It is very customizable, from how you collect the reviews, how you filter them, to how they show up on the site. Pros Judge.me is a robust tool for gathering and sharing reviews for products in online stores Cons There are some parts of setup that are over the average users' head - and I had some trouble. BUT! They set it up for me when I requested it! Review Source Srikanth C. Digital Marketer Used the software for: 1-3 years ### "No Non-sense Review App on Shopify " January 4, 2023 5.0 Pros Judge.me was by far the best review app thay we came across for our our Shopify store owners. The set-up was fairly simple, most of the popular Shopify apps integrate with Judge.me especially Klaviyo, which was a game changer to automate our review collection process from potential online shoppers. Cons Not cons as such as they're continuously improving the app Review Source R Reviewer Owner Used the software for: 1-3 years ### "Love it " December 5, 2022 5.0 Pros I love judge.me.! It makes it easy for customers to leave reviews on my website of their products, I’m starting a new business and will be one of the first apps I add to my website.! Cons I love everything about the judge.me software Review Source Garrick C. Founder Used the software for: 3-5 years ### "Our go to review app" April 11, 2022 5.0 Super pleased with Judge.me! This software has increased our reviews and allows us to sell more product because of the social proof. Pros This is so easy to set up and manage reviews with! Judge.me allows us to gather customer reviews with little to no effort on our part! Really a great software!! Cons Not really anything that I can think of. Review Source R Reviewer Creative Director Used the software for: Less than 1 year ### "Great app to build customer trust" December 28, 2022 5.0 Overall I think the app has been great! People trust and open the emails and fill out the reviews which look great on my site. Pros I like that it helps you keep up with your customers after an order, allows you to specify who to email and when, and the reviews look very nice and legit on the site. Cons They backend is easy enough to use but I think it could be laid out in a bit more of a visually friendly way, Slightly more intuitive design there could make the learning curve shorter. Review Source R Reviewer Business Development Manager Used the software for: Less than 1 year ### "Product reviews " December 23, 2022 5.0 Pros It can support images, text and videos. It can connect the reviews with multiple platforms seamlessly. e.g, website, mobile app, and social media - google Cons It allow non customers to also leave a review. It should authorize only customers who purchased the product to write a review to increase credibility. Review Source Live F. Owner Used the software for: 3-5 years ### "I love Judge.me but..." November 27, 2022 5.0 Pros I do love judge.me but I will say that they are a little behind their competitors offerings. Cons I would say add more features so we can have more options to offer our customers. Review Source Similar Products Featured