--- title: "DecisionRules.io Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about DecisionRules.io Software - reviews, pricing plans, popular comparisons to other Business Process Management products and more." source_url: "https://www.capterra.com/p/216046/Decisiongrid-io/" page_type: "product" language: "en" --- # DecisionRules.io Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) DecisionRules.io ## What is DecisionRules.io? DecisionRules is a business rules engine at the core of a decision automation platform, now adding a decision intelligence layer: audit every decision, analyse what happened, test a better version and ship it. It is a no-code/low-code BRMS. Engineers integrate it over a REST API and set the guardrails (roles, spaces, versioning, rollback); business teams update rules as Decision Tables, Trees, Flows and Scripting Rules within them, so changes go live in days. AI works on top of the deterministic engine, versioned and auditable: the AI Assistant drafts and explains rules around 60% faster, the AI Agent reads documents and returns structured output, and MCP connects to the AI tools you use. It handles 1B+ decisions a day; the Solver module evaluates rules in under 10ms. Public cloud, private managed cloud, or self-hosted. Pay as you grow, no monolithic suites. Used across financial services, insurance, e-commerce, healthcare, and government. SOC 2 audited. ISO 27001 certified. ## What is DecisionRules.io used for? [Business Process Management](https://www.capterra.com/business-process-management-software/)[Commercial Insurance](https://www.capterra.com/commercial-insurance-software/)[Commercial Loan](https://www.capterra.com/commercial-loan-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €250 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DecisionRules.io?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://decisiongrid.io&name=DecisionRules.io) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DecisionRules.io 4.8 (4) VS. [4.8 (80)](https://www.capterra.com/p/166909/A1-Tracker/reviews/) Starting Price €250 Flat Rate, Per Month Starting Price $200 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (4) Ease Of Use 4.8 (80) Value For Money 4.3 (3) Value For Money 4.8 (58) Customer Service 5.0 (2) Customer Service 5.0 (78) ## DecisionRules.io alternatives [4.6 (249)](https://www.capterra.com/p/137206/Caspio/reviews/) Starting price $600.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (999)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.7 (652)](https://www.capterra.com/p/135004/Process-Street/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about DecisionRules.io Overview ### What company size and specific industries is DecisionRules.io built for? DecisionRules.io is designed for enterprise teams and the technical and business leaders who support them, including enterprise architects, CTOs, CIOs, and developers. It is built for organizations in financial services, lending, insurance, e-commerce, manufacturing, healthcare, and government. Features and Usability ### What are the key features of DecisionRules.io? DecisionRules.io offers no-code business process automation with rules-based workflow, configurable workflow, and workflow management. It includes API access, third-party integrations, role-based permissions, and single sign on. Other key features include audit trail, reporting and analytics, real-time data, data visualization, and process modeling and designing. Pricing ### How much does it cost and what fees or limitations are included? DecisionRules.io starts at free for the Starter plan with 1 user, plus a free trial. Starter+ costs €1.99 per month for 1 user, 5 rules/nodes, and 300 Solver API calls. Higher tiers are Entrepreneur at €59, Small Business at €239, and Business at €449 monthly, with increasing limits and feature restrictions. Integrations ### Which third-party tools and platforms does DecisionRules.io integrate with? DecisionRules.io connects natively to REST and also integrates with Angular and Apache Kafka. These cataloged integrations support API-based automation, web application connections, and event-driven data exchange, giving DecisionRules.io compatibility across application, integration, and messaging environments. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does DecisionRules.io offer? DecisionRules.io provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, remote walkthroughs, self-paced reference, and recorded learning materials for teams getting started with the product. Getting Started and Support ### What customer support options does DecisionRules.io offer? DecisionRules.io provides email/help desk, FAQ/forum, knowledge base, 24/7 live rep, and chat support. These channels give users multiple ways to find answers, contact support, and resolve issues. No reviewer feedback is available here, so support quality, response speed, and helpfulness cannot be assessed. ## Features AI summary Based on 3,575 Business Process Management reviews Capterra data shows that buyers of Business Process Management software rank the following features as their top priorities: - **Workflow Management** (**51%** of reviewers rated this feature as critical) - **Task Management** (**43%**) - **Business Process Automation** (**46%**) DecisionRules.io supports all three of the features reviewers consider most important: **Workflow Management**, **Task Management**, and **Business Process Automation**. Together, these capabilities help businesses coordinate processes, keep work on track, and automate repeatable steps, allowing teams to improve consistency, reduce manual effort, and complete work more efficiently. Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Approval Process Control Manage the process of evaluating documents or requests submitted for approval DecisionRules.io 63 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Borrower Management: Searchable database of information about loan borrowers - Broker/Agent Portal: Online portal for brokers/agents to add, edit, update or access required information - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria - Calculators: A tool for automating mathematical calculations - Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Tracking: Process of tracking new and submitted claims and the status of submitted claims - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commercial: Specialized for organizations who focus on commercial projects and processes - Commission Calculations: Calculate employees' commissions based on certain rules - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Management: Manage, organize, and store contact information - Customer Portal: A website or login for customers to access information - Customizable Fields: Customize data fields to support various needs and use cases - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Forms Automation: Automate repetitive tasks such as filling out information or creating certain types of forms - Incident Management: Manage and track all disruptions and incidents - Life & Health: Businesses operating within the life and health insurance sectors - Loan Processing: Collect, organize, and prepare loan information to send to the lender for approval - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Quotes/Estimates: Generate quotes or estimates for customers - Rating Engine: The calculation of a price/premium based on specific variables. - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Underwriting Management: Manage the review process to determine financial risk on a loan or application - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (4) 4.3 Based on 4 reviews ## Pricing Value for money 4.3 (3) Free Trial Free Version Starter €0.00 It includes: - 10 Business Rules & Flows - 1 User - 1 Project - 1,000 Solver API Calls - Database connectors - Low latency API across the world - AI assistant Lita €250.00 Flat Rate,Per Month It includes: - 30 Business Rules & Flows - 1 User - 1 Project - 10,000 Solver API Calls - Management API Access - Batch processing - Live collaboration - Basic role based access - AI assistant - Text-to-Rule generation - Database connectors - Low latency API across the world - 99.99% availability Premium Custom pricing It includes: - Tailored number of Business Rules, Projects and Users - Highly scalable API usage - Centralized team management with SSO - Business Intelligence insights - Audits decisions and user actions - Tiered support up to 24/7 - Flexible contract terms - Enterprise ready - Custom data residency - AI Agent - AI assistant - Two-factor authentication - Live collaboration - Customizable SLA up to 99.99% - Batch processing Value for money 4.3 (3) 4.3 Based on 3 reviews ## Integrations [ Jira](https://www.capterra.com/p/19319/JIRA/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Tableau](https://www.capterra.com/p/208764/Tableau/)[ MySQL](https://www.capterra.com/p/11482/MySQL/)[ Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/)[ GitLab](https://www.capterra.com/p/159806/GitLab/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.8 Based on 4 reviews Filter by rating 5(3) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JT Jan-Willem T. Program Director Alternative Dispute Resolution ### "Automating Case Management Related invoicing " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 10, 2024 Pros Effective SAAS solution, reliability and stability (basically running seamlessly for over 2 years now). Price is fairly low - we were early customers - and still is more than great value for money. Great and fast support. Cons UI and rules definition is still rather technical. Although some changes have been made (like aliases) it could be more "business user" friendly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TJ Tomas J. Solution Architect, Product Owner, RTE Banking ### "excellent business tool for rules without coding" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 6, 2021 customer eligible rules party risk validation API orchestratror workflow rules Pros easily Rule management without coding for business owners and support teams import and export decision Cons define rules in yaml file saving rules in private on premise environment Reasons for choosing DecisionRules.io quick proof of concept of our solution in springboot gui for users to create rules without coding Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 9, 2021 Thank you for your valuable feedback. DecisionRules team AN Anonymous User Accountant Accounting ### "Great software!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 5, 2021 Pros DecisionRules is super easy to use. It also has a great help guide to assist in getting started. Cons I think the product is too simple at times. It is missing some key capabilities. I would also have liked to see some video tutorials for the platform. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 9, 2021 Thank you for your feedback. Please let us know which capabilities you are missing the most so we can work on them. Contact us on: sales@decisionrules.io RB Richard B. Software Developer Computer Software ### "Fast and easy decision solver" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 25, 2021 Overall, I've had pretty good experience with DecisionRules.io. It's easy to use , it really help me with my business and it's for the fair price. You can choose from simple rules and also you can use "Script rules" which is clever way to define your own rule using javascript. You can also has multiple users per space which comes handy when you coolaborate with other collegues. I would highly recommend this software. Pros The best thing about this software is you can use this software for 2 months completely for free. Then you pay 49euro/month which is nice compared to other softwares on the market. Cons I have found a bug where filtering was not working properly, but the developers quickly fixed this issue and now it works properly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 28, 2021 Thank you for your review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.