# Freight Club Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Freight Club Software - reviews, pricing plans, popular comparisons to other Shipping products and more. Source: https://www.capterra.com/p/216063/Freight-Club --- # Freight Club Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Freight Club ## What is Freight Club? Freight Club lets you quote, book, ship & manage on one easy-to-use platform. Specializing in LTL and big & bulk shipping, you'll gain access to enterprise rates from over 30 pre-vetted freight carriers with no minimum volume requirement. Our smart technology pairs your shipment with the right carrier for your SKU, reducing damages & overage fees. Plus, Freight Club has been proudly planting trees across the United States, at no cost to our customers or carriers. ## What is Freight Club used for? [Shipping](https://www.capterra.com/shipping-software/)[Transportation Management](https://www.capterra.com/transportation-management-software/)[Logistics](https://www.capterra.com/logistics-software/) Top alternative Featured Overall rating Based on 40 user reviews Reviews sentiment Positive 93% Neutral 3% Negative 5% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Freight Club?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.freightclub.com&name=Freight Club) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Freight Club 4.5 (40) VS. [4.8 (15)](https://www.capterra.com/p/204639/GoRamp/reviews/) Starting Price Contact vendor Starting Price $175 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (40) Ease Of Use 4.7 (15) Value For Money 4.3 (36) Value For Money 4.9 (14) Customer Service 4.0 (35) Customer Service 4.9 (14) ## Freight Club alternatives [4.6 (11)](https://www.capterra.com/p/144276/Shipedge/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.8 (826)](https://www.capterra.com/p/146146/Shippo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (957)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [3.7 (38)](https://www.capterra.com/p/175186/Transportation-Management-and-Trucking-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars ## FAQs about Freight Club Overview ### Which roles and teams benefit most from Freight Club? Freight Club is most used by business owners, presidents, and operations leaders who need to manage shipping costs, compare carrier options, and keep fulfillment running efficiently. Logistics teams use it to coordinate freight, track shipments, and resolve delivery issues, while account and office managers support day-to-day order processing and customer communication. Answer based on 40 reviews Overview ### What company size and specific industries is Freight Club built for? Freight Club is designed for eCommerce retailers, furniture retailers, manufacturers, 3PLs, drop shipping companies, retail stores, and supply chain and logistics businesses that need to manage end-to-end shipping processes. It fits companies across a range of sizes, especially those handling freight shipping operations. Features and Usability ### What are the key features of Freight Club? Freight Club offers logistics management and order fulfillment for freight operations, with tools for shipping management, order management, and shipment tracking. It also includes carrier management, rate management, quotes and estimates, billing and invoicing, reporting and analytics, and integrations through API and EDI. Integrations ### Which third-party tools and platforms does Freight Club integrate with? Freight Club integrates with BigCommerce and Shopify, connecting shipping workflows to major ecommerce platforms. These native integrations support order and fulfillment coordination for online stores, making Freight Club a fit for merchants that manage shipments directly from their ecommerce systems. Answer based on 12 reviews Getting Started and Support ### What training and onboarding options does Freight Club offer? Freight Club provides in person training, live online sessions, and videos to help teams get started. In person training supports face-to-face instruction, live online sessions allow guided remote learning, and videos offer self-paced reference for reviewing features and setup steps. Getting Started and Support ### What customer support options does Freight Club offer? Freight Club provides email/help desk support, FAQ/forum resources, and phone support. Users often say the team is helpful once reached, but response times can be slow, especially by email, and getting timely assistance for shipment issues, claims, or documents can be frustrating. Answer based on 8 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Ground Shipping 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Shipping products/goods by land Order Tracking 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track orders throughout the fulfillment process Quotes/Estimates 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Shipment Price Calculation 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Calculation of shipment price based on size, weight, route, timeframe, and carrier. Shipment Tracking 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Shipping Labels 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Generate or print labels that contain shipping information for packages Freight Club 30 features Outsource and manage third party logistics Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Create, manage, and send invoices or bills to customers Documents issued by a carrier to acknowledge receipt of cargo for shipment Find, compare, and select the most time/cost-effective freight carrier Process of submitting and following up on claims with insurance companies Store, manage, and track all electronic documents in a centralized location Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Transfer of data from one computer system to another Intended to be used by freight brokers and logistics companies Shipping products/goods by land, sea or air Shipping products/goods by land Management of inbound and outbound shipments in the context of international trade Trucks that do not reach full load and can be shared Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage the process of receiving, preparing, and delivering orders for goods/products Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process Manage and organize the shipping, tracking, and delivery of packages Generate quotes or estimates for customers Track/optimize rates in relation to usage View and track pertinent metrics to find patterns and gain insights from data Calculation of shipment price based on size, weight, route, timeframe, and carrier. The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Generate or print labels that contain shipping information for packages Manage and track orders being shipped to customers Integrates with shipping services Set up connections to third-party platforms to improve business processes Organize and track the physical movement of goods from one location to another Get Advice We can help you find the software with the features you need. Features 4.6 (40) 4.6 Based on 40 reviews ## Pricing Value for money 4.3 (36) ### Starting price Free trial available Value for money 4.3 (36) 4.3 Based on 36 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (35) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (35) 4.0 Based on 35 reviews ## User reviews Overall rating 4.5 Based on 40 reviews Filter by rating 5(25) 4(12) 3(1) 2(0) 1(2) Mentioned topic Sorted by most recent RY Rob Y. President Wholesale ### "Don't trust their information !" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 1, 2022 Terrible experience! Pros Terrible follow up, not trustworthy, do not use them if you can help it. Terrible customer service and execution Cons Not reliable at all, will never use them again. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL Abel L. Owner Building Materials ### "Excellent customer service and fast delivery" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 10, 2021 Good has room for imporvement 7 out of 10 Pros Easy but need to implement if you are computer litelal Cons No easy to used if you aren't computer litetal Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Meg M. Logistics Retail ### "New user" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 April 5, 2021 Took a minute to learn the functions I needed but overall good. Pros Bulk download for BOL's and Labels is awesome time saving feature. Cons Quoted prices have not been honored. Shipped over 150 orders and all but 3 were charged more than quoted. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KC Kanicia C. Owner Sporting Goods ### "Good service " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 1, 2021 Pros Easy to use and the prices were very competitive Cons Nothing was a con for my first use of the product Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AF Andrew F. President Aviation & Aerospace ### "Easy for people new to shipping" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 30, 2021 Pros I like how easy it is to use and how intuitive the interface is. I had never done freight shipping before and have to do it a lot now. Freight Club makes it very easy to set up shipments and find the best prices. Cons The user interface seems a bit busy. Also customer service isn't incredible. There seem to be some terrible carriers on your site with no way to rate them or file formal complaints against them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LB LORI B. OFFICE MGR Furniture ### "Survey" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 March 4, 2021 Pros I find it very easy to get a quote for shipping. Cons The address book will sometimes auto fill the wrong info Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Scott S. Owner Furniture ### "Great Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2021 Pros Great shipping prices awesome dashboard makes my life much easier! \[SENSITIVE CONTENT HIDDEN\] is great too!! Cons Wish I had more carriers to choose from and wish Shopify worked better with freight club but that's Shopify's fault, not freightclub! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Senior Consultant - Technology Strategy & Architecture Management Consulting ### "Most technically advanced & intuitive freight platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 2, 2021 Overall, Freight Club is a great choice for any shipping service Threshold or below. I would not trust them to handle white glove deliveries after many poor experiences. Pros \-Ease of use -Great user interface -Often the lowest rates -Both LTL and ground available Cons \- Poor customer service (they either ignore or don't follow up when expecting) - Overages have been common - Can't trust for room of choice / white glove. We have often had issues when booking this rate and then the driver refuses to complete white glove service but instead just drops off and leaves. Or they don't have enough support. Poor communication with the local installers they work with. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Mike W. Owner Consumer Goods ### "Must Have!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 2, 2021 Overall, my experience with Freight Club has been a 10/10. My experience with the various carriers has been a 1/10. Pros Freight Club makes it quick and easy to schedule freight for all of my orders. The customer service is outstanding and you can't beat the pricing! I highly recommend using Freight Club! Cons This is less about Freight Club and more about the Carriers, but I cannot seem to find a carrier that is reliable. I have used just about every carrier on Freight Club, and just about every one of them has either missed a pick up, lost an order, or delivered an order to the wrong place. Not to mention, the customer service provided by the different carriers is miserable. Going through UPS and FedEx for LTL is typically much more expensive, but with the number of problems that I have had, I am almost to the point of preferring to spend the extra money in order to ensure my orders actually get delivered. Reasons for choosing Freight Club Freight Club was recommended to me through a course that I am in. I am very pleased with Freight Club as a company. I do wish that the carriers would be held to a higher standard and/or that Freight Club would partner with different carriers. It would be great if Freight Club could work out discount freight rates with UPS and FedEx and allow us (the customers) to schedule LTL orders with them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS shauna s. customer service Furniture ### "review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 26, 2021 does the job at a fraction of the cost Pros easy to use on scheduling pick ups for our orders Cons nothing. very easy to use and fast processing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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