--- title: "Freight Club Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Freight Club Software - reviews, pricing plans, popular comparisons to other Shipping products and more." source_url: "https://www.capterra.com/p/216063/Freight-Club/" page_type: "product" language: "en" publication_date: "2026-09-28" --- # Freight Club Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Freight Club ## What is Freight Club? Freight Club lets you quote, book, ship & manage on one easy-to-use platform. Specializing in LTL and big & bulk shipping, you'll gain access to enterprise rates from over 30 pre-vetted freight carriers with no minimum volume requirement. Our smart technology pairs your shipment with the right carrier for your SKU, reducing damages & overage fees. Plus, Freight Club has been proudly planting trees across the United States, at no cost to our customers or carriers. ## What is Freight Club used for? [Shipping](https://www.capterra.com/shipping-software/)[Transportation Management](https://www.capterra.com/transportation-management-software/)[Logistics](https://www.capterra.com/logistics-software/) Top alternative Featured Overall rating Based on 40 user reviews Reviews sentiment Positive 93% Neutral 3% Negative 5% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Freight Club?[Manage this product listing](https://www.g2.com/products/freight-club/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Freight Club 4.5 (40) VS. [4.8 (827)](https://www.capterra.com/p/146146/Shippo/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (40) Ease Of Use 4.7 (827) Value For Money 4.3 (36) Value For Money 4.8 (716) Customer Service 4.0 (35) Customer Service 4.7 (606) ## Freight Club alternatives [4.6 (963)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.7 (47)](https://www.capterra.com/p/152285/FreightPOP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (77)](https://www.capterra.com/p/146697/Teknowlogi-TAI-TMS/reviews/) Starting price $995.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about Freight Club Overview ### Which roles and teams benefit most from Freight Club? Freight Club is most used by business owners, presidents, and other executives who oversee shipping costs and carrier decisions. Operations and logistics teams coordinate freight bookings and delivery details, while account managers, customer service staff, and online sales teams use it to support customer orders and shipment communication. Answer based on 40 reviews Overview ### What company size and specific industries is Freight Club built for? Freight Club is designed for eCommerce retailers, furniture retailers, manufacturers, 3PLs, drop shipping companies, retail stores, and supply chain and logistics businesses that need to manage end-to-end shipping processes. The description does not specify a company size, but it is aimed at organizations handling freight and shipping operations. Features and Usability ### What are the key features of Freight Club? Freight Club offers logistics management and order fulfillment, along with 3PL management, carrier management, and transportation management. It also includes order tracking, shipment tracking, rate management, quotes and estimates, billing and invoicing, reporting and analytics, shipping labels, bills of lading, EDI, and API integrations. Integrations ### Which third-party tools and platforms does Freight Club integrate with? Freight Club integrates with BigCommerce and Shopify. These e-commerce platform connections support shipping and fulfillment workflows for businesses managing online orders through either storefront system. Answer based on 12 reviews Getting Started and Support ### What training and onboarding options does Freight Club offer? Freight Club provides in person training, live online sessions, and videos to help teams get started. In person training supports direct, face-to-face instruction, live online sessions allow guided remote setup, and videos offer on-demand reference for reviewing key steps and product features. Getting Started and Support ### What customer support options does Freight Club offer? Freight Club provides Email/Help Desk, FAQ/Forum, and Phone Support. Users often say the team is helpful once reached, but email replies can be slow and getting someone on the phone can take time. Several reports also mention delayed follow-up and frustration when issues need repeated attention. Answer based on 8 reviews ## Features AI summary Based on 3,198 Shipping reviews Capterra reviewers highlight these as the features buyers value most when choosing shipping software: - **Shipping Labels** (**61%** of reviewers rated this feature as critical) - **Label Printing** (**57%**) - **Parcel Shipping** (**61%**) Freight Club supports **Shipping Labels** and **Parcel Shipping**, so businesses can create shipments and manage parcel deliveries from one system. However, it does not include **Label Printing**. Instead, it offers other important features that reviewers also rate highly, including **Shipment Price Calculation** (**55%**) and **Shipment Tracking** (**52%**), helping businesses compare shipping costs and monitor deliveries in transit, while giving teams better control over shipping decisions and order visibility. Shipping Labels 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Generate or print labels that contain shipping information for packages Shipment Price Calculation 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Calculation of shipment price based on size, weight, route, timeframe, and carrier. Shipment Tracking 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Ground Shipping 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Shipping products/goods by land Order Tracking 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track orders throughout the fulfillment process Quotes/Estimates 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Freight Club 30 features ### All Features - 3PL Management: Outsource and manage third party logistics - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bills of Lading: Documents issued by a carrier to acknowledge receipt of cargo for shipment - Carrier Management: Find, compare, and select the most time/cost-effective freight carrier - Claims Management: Process of submitting and following up on claims with insurance companies - Document Management: Store, manage, and track all electronic documents in a centralized location - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - EDI: Transfer of data from one computer system to another - For Freight Operations: Intended to be used by freight brokers and logistics companies - Freight Shipping: Shipping products/goods by land, sea or air - Ground Shipping: Shipping products/goods by land - Import/Export Management: Management of inbound and outbound shipments in the context of international trade - LTL/Shared Truckload: Trucks that do not reach full load and can be shared - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Parcel Shipping: Manage and organize the shipping, tracking, and delivery of packages - Quotes/Estimates: Generate quotes or estimates for customers - Rate Management: Track/optimize rates in relation to usage - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier. - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shipping Services Integration: Integrates with shipping services - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another --- Get Advice We can help you find the software with the features you need. Features 4.6 (40) 4.6 Based on 40 reviews ## Pricing Value for money 4.3 (36) ### Starting price Free trial available Value for money 4.3 (36) 4.3 Based on 36 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (35) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (35) 4.0 Based on 35 reviews ## User reviews Overall rating 4.5 Based on 40 reviews Filter by rating Counts reflect reviews available in this feed. 5(25) 4(12) 3(1) 2(0) 1(2) Mentioned topic Recent reviews first, then most helpful VR Verified Reviewer Senior Consultant - Technology Strategy & Architecture Used the software for: 1-3 years ### "Most technically advanced & intuitive freight platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 4, 2021 Overall, Freight Club is a great choice for any shipping service Threshold or below. I would not trust them to handle white glove deliveries after many poor experiences. Pros \-Ease of use -Great user interface -Often the lowest rates -Both LTL and ground available Cons \- Poor customer service (they either ignore or don't follow up when expecting) - Overages have been common - Can't trust for room of choice / white glove. We have often had issues when booking this rate and then the driver refuses to complete white glove service but instead just drops off and leaves. Or they don't have enough support. Poor communication with the local installers they work with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kyle A. Logistics Supervisor Used the software for: 3-5 years ### "Excellent Shipping Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 24, 2021 Freight Club has an excellent team of people that are constantly trying to help us with escalated issues and improve their own platform. Very easy to work with and we enjoy our business relationship with them. Pros API integration to our own internal system is invaluable to our team. The ability to generate BOL's and shipping labels so smoothy is incredibly helpful. Cons Lack of ability to supply a ground shipping label. Claims can sometimes be denied for carrier liability that we disagree with, however this is the nature of freight shipments. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: 1-3 years ### "When is a quote not a quote?" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 March 1, 2021 I've moved to a competitor who honors their quotes Pros It's OK, nothing spectacular. Nothing. It works. Cons They provide a quote and then send you a second additional invoice weeks later. Weight and dimensions were correct. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Marketing Director Used the software for: Less than 1 year ### "Fantastic app for heavy-weight shipping business" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2021 Our manager, \[SENSITIVE CONTENT HIDDEN\], has been absolutely great to deal with. He is available on the phone and also very helpful when we have issues or need support. We're very used to large freight companies being very impersonal and hard to reach. Not to mention having to wait through lengthy call cues only to be connect with someone who doesn't know how to help you and then accidentally disconnects you after being on hold for 45 minutes. FreightClub has been a refreshing replacement for this kind of headache. As mentioned above, the app setup is a bit complicated, but once things are up and running, it's generally quite smooth. Unfortunately, there seems to have been a large rate jump with our particular shipment types lately which unfortunately has made booking shipments through freightclub impossible for us. We are hoping this is just a bug and can be resolved soon so we can bring our shipping business back to freightclub. Pros We ship solid hardwood flooring using freight club and sell through our e-commerce store. There were no other apps that we configurable to provide live shipping rates at checkout for our palletized products. With a little tweaking, we've managed to get accurate rates into our checkout process so customers no longer have to request a quote first. We are also able to book shipments with ease through the app portal. In 5 years of working in heavy-weight logistics, this is by far the easiest shipment booking system I have seen. It's fast and straightforward - just like it should be in 2021! Cons Shopify integration seems very buggy inside the app. There is a section where I can "import shopify orders", but it never seems to be able to import any orders at all. Furthermore, adding products to the system is quite cumbersome. A bulk editor feature for products would make the process much easier as exporting and importing excel spreadsheets is clunky. Integrating with shopify is also not very intuitive. My FC manager, \[SENSITIVE CONTENT HIDDEN\], was very helpful which made this process manageable, but without him, I think there would have been many more hours wasted. Having to setup shipping zones and manually add products to them inside shopify, only have to go add all the products inside Freight Club too makes for a complex workflow that is hard to get other staff up to speed on when adding new product lines to our store. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Logistics coordinator Used the software for: 1-3 years ### "Experience as logistics coordinator " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 22, 2021 Overall I've had a good experience with Freight Club, is usually our top choice and we use it daily. Prices are not bad, but sometimes they could be better for certain areas. White Glove services aren't the best, it's something that they could improve and carriers could be more honest about what they really offer, since it's very expensive. Aside from that, the chat customer service is great, the email could improve. Very user friendly and immediate tracking is mostly what keeps us using this website. No complains about our account manager, \[SENSITIVE CONTENT HIDDEN\], he's amazing and hands on with every situation that gets difficult with certain orders. Pros It's very user friendly and we can mix dimensions and weight without having exclusively be inches and lbs or cm and kg, you can combine them. It provides immediate tracking and that's a plus for our customers. Cons Customer service through email tend to have a long wait time, and out customers usually don't have the patience to wait. White Glove services also tend to give us a hard time, since carriers usually take a long time to provide this service, or sometimes they deliver without doing it. This a very negative point because customers throw the responsibility on us and it affects our reputation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer VP Used the software for: 1-3 years ### "Easy to use and great price options. Customer service and claim process can be improved" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 8/10 February 22, 2021 Overall happy with the platform and use it all the time. I do wish the claim process can be improved. I am not sure why we pay for insurance on each shipment if they do not actually pay out anything. Pros Ease of use. Integrated with our Shopify store so easy to import customer information. Quotes are very straight forward and easily comparable between service type and carriers. I like how the pricing is the price I will pay. I do not have to worry about additional charges later on from the carrier such as freight surcharges, etc. Cons Hard to get a hold of customer service when there is an issue. The main issues have to do with locating shipments and damages. Although the claim process is very easy and straight forward, I have yet to get reimbursed for any of my claims. The claims keep getting sent back to me for additional information such as pictures when I do not have this information. I had to call to specify the carrier has the item and contacted our customer to state the item was damaged so it would be impossible for me to provide pictures. The claims continue to get pushed back to me even after making these comments. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Digital Marketing Specialist Used the software for: Less than 1 year ### "EGA Products " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 15, 2021 Overall, it has been a great experience, we have been able to provide shipping to customers that we could not have before. It has also cut down our shipping costs for UPS products by about 40%. It was a pain to setup Shopify and change product information without it saving, but overall it has been a good experience and is now an asset to our company. Pros I like how Freight Club is free to use and offers a variety of LTL carriers AND UPS labels. This way all of our shipping is in one platform. I also like the rates that it gives, they could be lower, but they get the job done. Entering in our products and storing them for later use on quotes is a huge time saver. Saving locations is also a huge time saver and important tool. The layout of all the orders with tracking links is another great feature that Freight Club provides. The integration with Shopify is the main reason we started using this and found out about it. Cons The bugs in the software. -Wrong Information Given at Shopify Checkouts (says FedEx not UPS) -Keeps changing location when you put commercial - goes to residential automatically -Gives many secondary invoices and does not explain in detail why -Long customer support times (understaffed at the moment) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Logistics Manager Used the software for: 3-5 years ### "Freight Club Experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 February 15, 2021 The experience has been quite pleasant. Email responses are lagged, and acknowledged about a week later, this includes proof of delivery, client follow up, return request quotes. Tracking is not in real time. Some carriers have been invoicing our warehouse directly. Some carriers are not made aware of white glove selected feature and let the client know, which cause unwarranted alerts. \[SENSITIVE CONTENT HIDDEN\] has been an excellent Account Manager. Negative feedback from our company or clients are prioritized within finding a solution and avoiding repetition of issues. UPS Capital Insurance has proved to lend a smoother claims process with our internal systems and customer service. Pros Very user friendly. The chat feature is very useful, and includes quick replies. Instant tracking link and instant white glove quotes are crucial to our business. Saved quotes are also a neat feature. Cons Sometimes there are glitches. Payment option delays, and sometimes BOLs do not load., maybe depending on the carrier. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Managing Member Used the software for: 1-3 years ### "Software has great bones, customer service is great, can't wait to see how things progress. " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 18, 2021 Customer service has been stellar. Their CO2 emissions offset is one of the best in the industry. Overall, we're very pleased with Freight Club. Pros It's integration into Shopify for Quote-At-Checkout was crucial for our purposes. It's limitations with the Shopify API are a little cumbersome, but far better than many others we've tried. There are very little limitations with the Freight Club dashboard. Overall, a well polished, good piece of software. Cons There is very little smart-logic used for the Shopify API quote-at-checkout. This causes troubles when booking mixed shipments. The Freight Club dashboard has a quote limitation of 4+ LtL packages, anything over four packages requires a "custom quote" that takes half a day, sometime's longer to get back. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer owner - project management Used the software for: Less than 1 year ### "Great Options / Easy Software to Navigate" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 10/10 February 18, 2021 Very positive experience! Pros We use FreightClub's software on a daily basis, often receiving several quotes per day. It takes less than 2 minutes to get a quote which is very convenient and translates well to our customers who want quick shipping quotes for our furniture products. The rates seem competitive and fair especially when seeking a white glove delivery option. Cons The only real negative is that it can be difficult to get documents to the actual shipper in terms of delivery instructions or other important information to the shipper, as there is no option to upload documents directly to FreightClub (that I am aware of). Their customer service team is helpful when you can get ahold of them, but sometimes it can be a little tough to get someone to assist in a timely manner. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/216063/Freight-Club/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.