--- title: "Welcome Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Welcome Software - reviews, pricing plans, popular comparisons to other Webinar products and more." source_url: "https://www.capterra.com/p/216092/Welcome/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Welcome Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Welcome ## What is Welcome? Welcome is a Webby Award-winning virtual and hybrid event platform built to power incredible event experiences. With a broadcast studio at your fingertips—complete with impeccable video, built-in templates, and a Green Room for speakers—Welcome enables you to produce high-quality events that leave a lasting impression. Engage attendees like never before through live polls, moderated Q&A, and lounge/breakout rooms. ## What is Welcome used for? [Webinar](https://www.capterra.com/webinar-software/)[Virtual Event](https://www.capterra.com/virtual-event-software/)[Live Streaming](https://www.capterra.com/live-streaming-software/) Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $25000 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Welcome 5.0 (7) VS. [### Hubilo](https://www.capterra.com/p/165157/Hubilo/) [4.6 (154)](https://www.capterra.com/p/165157/Hubilo/reviews/) Starting Price $25000 Other Starting Price $10000 Usage Based, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (7) Ease Of Use 4.6 (154) Value For Money 5.0 (5) Value For Money 4.5 (140) Customer Service 5.0 (6) Customer Service 4.8 (150) ## Welcome alternatives [Kaltura](https://www.capterra.com/p/121484/Kaltura-Video-Platform/) [4.1 (35)](https://www.capterra.com/p/121484/Kaltura-Video-Platform/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 77% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/121484/Kaltura-Video-Platform/) [Webex Suite](https://www.capterra.com/p/237272/Webex/) [4.4 (8,405)](https://www.capterra.com/p/237272/Webex/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/237272/Webex/) [Bizzabo](https://www.capterra.com/p/135385/Bizzabo/) [4.4 (171)](https://www.capterra.com/p/135385/Bizzabo/reviews/) Starting price $17999.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135385/Bizzabo/) [EventUp Planner](https://www.capterra.com/p/136141/Attendease/) [4.5 (20)](https://www.capterra.com/p/136141/Attendease/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136141/Attendease/) ## FAQs about Welcome Overview ### What company size and specific industries is Welcome built for? Welcome is designed for event-forward companies of all sizes that run frequent external and internal events. It fits organizations hosting webinars, conferences, and trade shows, as well as internal all-hands meetings, onboardings, and QBRs. The target audience includes companies that rely on events as a regular part of operations. Features and Usability ### What are the key features of Welcome? Welcome offers breakout rooms, on-demand webinars, and registration as core features. It also includes event scheduling, attendee management, live streaming, chat and messaging, polls and Q&A management, recording, audience analytics, customizable branding, access controls, and virtual lobby tools for running and tracking online events. Getting Started and Support ### What training and onboarding options does Welcome offer? Welcome provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup and direct instruction, webinars cover product training in a group format, and documentation offers written material for self-paced reference and step-by-step review. Getting Started and Support ### What customer support options does Welcome offer? Welcome provides Email/Help Desk, a Knowledge Base, and 24/7 Live Rep support. Support help is available through written articles and direct assistance at any time, giving users multiple ways to get answers when needed. ## Features AI summary Based on 7,256 Webinar reviews Capterra data shows that buyers of webinar software rank the following features as their top priorities: - **Two-Way Audio & Video** (**63%** of reviewers rated this feature as critical) - **Screen Sharing** (**52%**) - **Meeting Management** (**55%**) Welcome supports **Two-Way Audio & Video** and **Screen Sharing**, giving teams the tools to host interactive sessions and present content clearly during live events. However, it does not include **Meeting Management**. Instead, it offers other highly rated webinar features, including **Video Conferencing** (**56%**), **Presentation Streaming** (**52%**), and **Mobile Access** (**41%**), helping businesses run live presentations, reach attendees across devices, and keep communication easy during online events. Screen Sharing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Digitally share screen view with others Live Chat 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Ability to chat online in real time Polls/Voting 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Enable custom polls/voting to facilitate decision-making or increase engagement Access Controls/Permissions Define levels of authorization for access to specific files or systems Attendee Management Process of managing, tracking, and communicating with individuals who are registered to attend an event Audience Analytics Track and analyze various metrics such as demographics, psychographics, behavior and other insights Welcome 54 features Define levels of authorization for access to specific files or systems Process of managing, tracking, and communicating with individuals who are registered to attend an event Track and analyze various metrics such as demographics, psychographics, behavior and other insights Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) Sub-room created within virtual meeting/class Record the audio of phone conversations for quality assurance purposes Communicate using direct chat or messages within the system Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Participants can alert the host if they have a question when they are muted Reminders sent via email Tracks metrics that provide insight into how a user interacts with any interface or product Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Allow the audience to interact or engage with the content Manage the process of attracting and converting business prospects into leads Ability to chat online in real time Live stream to multiple devices simultaneously Producing & broadcasting a variety of live video content over the internet, spanning live events, presentations, webinars & interviews Access software remotely via mobile devices Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Broadcast an event, performance, or video using a live feed from multiple cameras Stream to multiple platforms simultaneously Record the audio of phone conversations for quality assurance purposes Allow users to schedule a webinar with registration and record the webinar automatically in the cloud. Real-time registration over the web Enable custom polls/voting to facilitate decision-making or increase engagement Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet Send messages to selected individual(s) from the entire audience Allow users to collaborate and ask questions regarding folders and/or documents within the system Broadcast live video streams Engage in direct, instant messaging with customers, users, etc. Record live video calls to play later Manages registration tasks such as participant sign-up, team creation, and event configuration. Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Digitally share screen view with others Record active support and chat sessions for auditing and training Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa. Presenter can see and hear participants and vice versa Record and playback video calls Connect with meeting participants remotely over video Allows users to view videos without downloading media files Supports various video file formats Virtual waiting area for attendees Make a list and register visitors Get Advice We can help you find the software with the features you need. Features 4.7 (7) 4.7 Based on 7 reviews ## Pricing Value for money 5.0 (5) Free Trial Basic $25,000 Other, Value for money 5.0 (5) 5.0 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 5.0 Based on 7 reviews Filter by rating Counts reflect reviews available in this feed. 5(7) 4(0) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Julie H. Sr. Manager, Events and Trade Shows Used the software for: Less than 1 year ### "Production Values are Fantastic, Platform is Easy to Use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2021 Because of the pandemic, we are not able to see our customers and prospects face to face--and people were Zoomed out--Welcome allows us to create engaging, interactive and dynamic, quality virtual events to continue trainings, sales overviews, thought leadership programs, etc. Pros It's very intuitive to set up, the HD streaming is crystal clear and the training/support team is very hands-on and responsive! Cons I signed on with Welcome pretty early on during their soft launch so features were a bit limited early on, but their team listens to their customers and they've been adding great features almost weekly, definitely monthly -- nearly all the "I wish it did this" items have now been deployed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Lyn C. COO Used the software for: Less than 1 year ### "Never going back to Zoom for webinar recordings" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2021 Overall, my experience with Welcome has been trememdous. They are exceptional people with a great software. Pros The ease of use for report analytics, being able to retrieve a recording and the ability to have a green room is incredibly useful. On the audience side, it is a stunning experience especially if you're tuning in live. Cons This product does require only a little bit of learning, however the same goes with any other webinar software you could think of (including Zoom). But the customer support team is exceptional and there every step of the way. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VT Veronica T. Marketing executive Used the software for: Less than 1 year ### "Easy online meeting platform" 5.0 July 4, 2022 Pros Welcome is a simple and effective online meeting platform. The quality of the production studio is pretty high and I appreciate that Welcome offers you the possibility to customise the live event with your brand’s feature (like logo, graphics..). Cons Maybe an alert feature could be useful to add Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director of Events Used the software for: Less than 1 year ### "Elevated Virtual Events" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 22, 2021 My overall experience has been wonderful! I've felt supported by Welcome and like with each event I'm learning and the platform is getting better! Pros I love the level of control that I can have as producer. I love that our attendees always have positive things to say about Welcome during and after each event. I love that our speakers enjoy the experience. I love the opportunity for white labeling, branding, and inserting creative/unique touches. I love the Welcome team! Cons That I can't add unique questions to different scheduled breakout rooms. I don't love the refresh glitch. Sometimes you can't tag folks so easily in the chat. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Head of Network Used the software for: Less than 1 year ### "Take Your Digital Events to the Next Level with Welcome" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2021 The key to any successful digital event is the team to make it happen. Welcome has a lot of features, but its customer success team along with its IT/producers on the backend are 100% reliable and always there to help, troubleshoot or make something. more engaging. I feel like I have an entire event army behind us and I know we can turn any event into something more memorable with Welcome. Pros High-quality video, music, and other engagement options. Easy to use once you learn the basics! Cons The fact that I have to log in from an incognito page each time. Something to do with cookies? Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Executive Assistant Used the software for: Less than 1 year ### "Great Product, Fantastic Support Team!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2021 Pros Welcome made our event feel as close to an in-person event as we've gotten since COVID started. The green room for our speakers and breakout rooms for the attendees really maximized our use of time with our attendees. This felt much smoother, structured, and organized compared to your typical zoom call. And the help we received from the support team leading up to the event made things go off without a hitch. Cons Once we got through the test runs with our attendees it was smooth sailing and totally worth it! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Events Manager Used the software for: Less than 1 year ### "Best virtual venue!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 2, 2021 Pros As a producer on Welcome, I loved that it has a green room for our team to be able to talk to each other without interrupting the programming happening the virtual stage. The overlays and lower third name intros make it look super high touch. I also like that this platform has other rooms such as break out rooms and lounges if you want to get creative with workshops and networking spaces. The photo booth was a fun cheery on top and you can customize the photo booth template image to your event's theme. Cons I believe the Welcome team is working on adding features/integrations such as playing music from another platform (Spotify) rather than uploading mp3's. I suggested a Start/Pause/Stop button for music as well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/216092/Welcome/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.