# Welcome Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Welcome the right Webinar solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/216092/Welcome/reviews --- Welcome 5 (7) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of Welcome Ease of use 4.7 Customer Service 5.0 ## Showing most helpful reviews Showing 1-7 of 7 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Julie H. Sr. Manager, Events and Trade Shows Pharmaceuticals Used the software for: Less than 6 months ### "Production Values are Fantastic, Platform is Easy to Use!" February 24, 2021 5.0 Because of the pandemic, we are not able to see our customers and prospects face to face--and people were Zoomed out--Welcome allows us to create engaging, interactive and dynamic, quality virtual events to continue trainings, sales overviews, thought leadership programs, etc. Pros It's very intuitive to set up, the HD streaming is crystal clear and the training/support team is very hands-on and responsive! Cons I signed on with Welcome pretty early on during their soft launch so features were a bit limited early on, but their team listens to their customers and they've been adding great features almost weekly, definitely monthly -- nearly all the "I wish it did this" items have now been deployed. Alternatives considered [RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)[Streampoint Solutions](https://www.capterra.com/p/104318/Streampoint-Solutions/)[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[EventMobi](https://www.capterra.com/p/122146/EventMobi/) Reason for choosing Welcome The features for the price were really of great value and more affordable than what we were seeing from the other demos/companies. The team was great at communicating and felt like the right fit for us. Now, having done events in Welcome, we are 100% sure we chose correctly! Review Source Lyn C. COO Computer Software Used the software for: Less than 6 months ### "Never going back to Zoom for webinar recordings" February 16, 2021 5.0 Overall, my experience with Welcome has been trememdous. They are exceptional people with a great software. Pros The ease of use for report analytics, being able to retrieve a recording and the ability to have a green room is incredibly useful. On the audience side, it is a stunning experience especially if you're tuning in live. Cons This product does require only a little bit of learning, however the same goes with any other webinar software you could think of (including Zoom). But the customer support team is exceptional and there every step of the way. Alternatives considered [RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)[Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Reason for choosing Welcome Zoom - I've had a bad experience with Hopin - I've been a user on the other side and it was not as stable as I would've liked Switched from [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) I had a bad experience with trying to record with Zoom live - the file was corrupted and had visible errors in recording. Review Source VT Veronica T. Marketing executive Information Technology and Services Used the software for: Less than 6 months ### "Easy online meeting platform" July 3, 2022 5.0 Pros Welcome is a simple and effective online meeting platform. The quality of the production studio is pretty high and I appreciate that Welcome offers you the possibility to customise the live event with your brand’s feature (like logo, graphics..). Cons Maybe an alert feature could be useful to add Review Source SG Sheila G. Director of Events Venture Capital & Private Equity Used the software for: 6-12 months ### "Elevated Virtual Events" February 18, 2021 5.0 My overall experience has been wonderful! I've felt supported by Welcome and like with each event I'm learning and the platform is getting better! Pros I love the level of control that I can have as producer. I love that our attendees always have positive things to say about Welcome during and after each event. I love that our speakers enjoy the experience. I love the opportunity for white labeling, branding, and inserting creative/unique touches. I love the Welcome team! Cons That I can't add unique questions to different scheduled breakout rooms. I don't love the refresh glitch. Sometimes you can't tag folks so easily in the chat. Reason for choosing Welcome Initially, the reason was the team, the ability to control more stuff and brand more stuff. Switched from [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Welcome is a richer experience and now we say that if it's a premium event, it should be happening on Welcome. Review Source RR Rena R. Head of Network Venture Capital & Private Equity Used the software for: 6-12 months ### "Take Your Digital Events to the Next Level with Welcome" September 14, 2021 5.0 The key to any successful digital event is the team to make it happen. Welcome has a lot of features, but its customer success team along with its IT/producers on the backend are 100% reliable and always there to help, troubleshoot or make something. more engaging. I feel like I have an entire event army behind us and I know we can turn any event into something more memorable with Welcome. Pros High-quality video, music, and other engagement options. Easy to use once you learn the basics! Cons The fact that I have to log in from an incognito page each time. Something to do with cookies? Reason for choosing Welcome More customization options, better customer support, more sophisticated overall look. Review Source EL Elia L. Executive Assistant Venture Capital & Private Equity Used the software for: Less than 6 months ### "Great Product, Fantastic Support Team!" February 26, 2021 5.0 Pros Welcome made our event feel as close to an in-person event as we've gotten since COVID started. The green room for our speakers and breakout rooms for the attendees really maximized our use of time with our attendees. This felt much smoother, structured, and organized compared to your typical zoom call. And the help we received from the support team leading up to the event made things go off without a hitch. Cons Once we got through the test runs with our attendees it was smooth sailing and totally worth it! Review Source CD Cynthia D. Events Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Best virtual venue!" February 25, 2021 5.0 Pros As a producer on Welcome, I loved that it has a green room for our team to be able to talk to each other without interrupting the programming happening the virtual stage. The overlays and lower third name intros make it look super high touch. I also like that this platform has other rooms such as break out rooms and lounges if you want to get creative with workshops and networking spaces. The photo booth was a fun cheery on top and you can customize the photo booth template image to your event's theme. Cons I believe the Welcome team is working on adding features/integrations such as playing music from another platform (Spotify) rather than uploading mp3's. I suggested a Start/Pause/Stop button for music as well. Review Source Similar Products Featured