# Shake Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Shake Software - reviews, pricing plans, popular comparisons to other Bug Tracking products and more. Source: https://www.capterra.com/p/216245/Shake --- # Shake Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Shake ## What is Shake? Shake is a bug and crash reporting tool for mobile apps that helps testers to report issues easier and enables developers to solve them faster. It offers screenshots, user feedback, attachments, tags, usage data, activity history, and device details with every bug report. The data you receive can be customized to fit the specific debugging requirements of your mobile app. ## What is Shake used for? [Bug Tracking](https://www.capterra.com/bug-tracking-software/)[Issue Tracking](https://www.capterra.com/issue-tracking-software/) Top alternative Featured Overall rating Based on 29 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $160 Flat Rate, One Time Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shake?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.shakebugs.com&name=Shake) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shake 5.0 (29) VS. [4.4 (15,363)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting Price $160 Flat Rate, One Time Starting Price $7.91 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (29) Ease Of Use 4.1 (14,406) Value For Money 4.9 (29) Value For Money 4.3 (9,810) Customer Service 5.0 (29) Customer Service 4.2 (9,566) ## Shake alternatives [4.5 (769)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.5 (861)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (2,987)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.6 (205)](https://www.capterra.com/p/16499/Issuetrak/reviews/) Starting price $876.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/216245/Shake/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Bug/Issue Capture 5.0 (24) 66.67% of 24 reviewers that rated this feature as important or highly important The creation of a bug/issue ticket, submitted by a team member, customer or end user Collaboration Tools 4.8 (16) 50.00% of 16 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together Dashboard 5.0 (16) 50.00% of 16 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Task Management 4.9 (15) 26.67% of 15 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Alerts/Escalation 5.0 (13) 61.54% of 13 reviewers that rated this feature as important or highly important System alerts about the need to escalate an issue or request Ticket Management 4.9 (13) 61.54% of 13 reviewers that rated this feature as important or highly important Track, manage, or resolve user requests and IT incidents/issues Shake 37 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Assign issues and tasks based on availability or required skills The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. Monitor and track bugs and issues in the system. The creation of a bug/issue ticket, submitted by a team member, customer or end user Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Inspecting the issue resolution process for compliance with related systems and regulatory guidelines Identify and respond to unexpected problems or failures (ie. "negative events") Record and follow the progress of every issue Ability to handle several projects simultaneously Arrange tasks based on the level of priority or urgency Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Online portal through which end users can access the system, manage tasks, or obtain information Track the status over time for a request, process, asset, or transaction Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Track the status and progress of tasks Set up connections to third-party platforms to improve business processes Track, manage, or resolve user requests and IT incidents/issues Features 4.9 (29) 4.9 Based on 29 reviews ## Pricing Value for money 4.9 (29) Free Version [View pricing plan details](https://www.capterra.com/p/216245/Shake/pricing/) Free $160.00 Flat Rate,One Time It includes: - All Features - Unlimited Bug Reports - Unlimited Crash Reports - Free Seats - 10k Unique Devices - 4 Apps on Dashboard - 1 Year Data Retention Premium $160.00 Flat Rate,Per Month It includes: - All Features - Unlimited Bug Reports - Unlimited Crash Reports - Free Seats - 10k Unique Devices - 10 Apps on Dashboard - 1 Year Data Retention Organization $340.00 Flat Rate,Per Month It includes: - All Features - Unlimited Bug Reports - Unlimited Crash Reports - Free Seats - 10k Unique Devices - 2 Years Data Retention - Unlimited Apps - Shared Channel With Shake Devs - Assisted Onboarding Value for money 4.9 (29) 4.9 Based on 29 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ ClickUp](https://www.capterra.com/p/158833/ClickUp/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Azure DevOps](https://www.capterra.com/p/170547/VSTS-DevOps/) ## Support, customer service and training options Customer Service 5.0 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (29) 5.0 Based on 29 reviews ## User reviews Overall rating 5.0 Based on 29 reviews Filter by rating 5(28) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Support Information Technology and Services ### "Shake SDK made my life easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2022 Pros \- Easy integration - Optimazing workflow - Everything in one place - Very fast customer support - Great value for the price Cons Non so far, they have a public roadmap + easy for follow public documentation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VJ Vujevits J. Project Manager Information Technology and Services ### "Bitraptors love Shakebugs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 24, 2022 Pros Easy to use and integrate into our daily processes. Cons Video recording is not fully intuitive, we couldn't make it work :) Switched from [Luciq](https://www.capterra.com/p/166279/Instabug/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jennifer M. Founder Internet ### "Great product! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 23, 2022 Pros Super helpful and clear issue/ bug reporting! Easy to use and integrate. Looks good on our app and users like shaking the phone :) Cons Wish we discovered and implemented sooner. Alternatives considered [Luciq](https://www.capterra.com/p/166279/Instabug/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Branko R. Software Developer Information Technology and Services ### "Shake SDK made communication and reporting bugs a lot lot easier. A time saver!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2022 So far, so good. Overall, feeling it's an excellent value for the price and service provided. Pros Having everything in one place. QA, devs and other remote team members outside the team are communicating a lot faster without losing any time on explaining/ adding logs or more info because you get it all in the bug report. A nice addition is having Shake Crash and the real-time chat. Cons A few things are missing to be perfect in the JIRA integration, but with their public Roadmap, I hope we'll get there in the future. More customization would be a plus (UI reporting), but nothing you can't live without. Alternatives considered [Luciq](https://www.capterra.com/p/166279/Instabug/) Reasons for choosing Shake Pricing, multiple workspace options, and an unlimited number of team members (included in the Premium plan). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TH Tarik H. CEO Information Technology and Services ### "Extremely easo to integrate bugtracker you will love " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 15, 2022 Our users can send us bug reports very easily and intuitively. Even if someone doesn't notice the initial message at least when he makes a screenshot it will be noticed by opening a ticket. From the developer side we have a clean overview of our bugs and all device data we need for it. Pros Very very easy integration and clean Dashboard UI Cons Sometimes the page Dashboard doesn't load but a refresh solves this very quick Alternatives considered [Luciq](https://www.capterra.com/p/166279/Instabug/) Reasons for choosing Shake Easy integration and price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MN Maxwell N. Founder & CEO Financial Services ### "Shakebugs makes life easy." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 30, 2022 Pros Before shakebugs I had to screenshot all my app issues, upload them to Figma, create a Jira ticket, and link to the Figma board. Now I can just shake my phone. With the amount of time Shakebugs has saved me, I've learned how to speak 5 new languages, ski double black diamonds, and read 100 new books. I honestly can't reccommend this product enough. Cons I haven't had any issues yet! I wish they had a 6 month plan but that's about it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Karim A. Android developer Information Technology and Services ### "I'm never going to develop another mobile app without Shake SDK!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 28, 2022 Pros Ease of use, I set it up in 10 minutes. I tried everything out chatted with the customer support, that responded to my question in minutes. After a week, it was clear that Shake SDK was a must! No more never-ending chat, Slack, Whatsapp, JIRA tickets, emails with colleagues, devs, QA team, and clients... With Shake, it's all accessible in one place, everything you need. With Shake, we have a smooth collaboration process for every issue/bug or change that a client wants in the mobile app. The time we used to spend in chaos - is channeled into developing new features, polishing existing ones, and brainstorming new ideas. And the new real-time chat brought it all together. Cons A possibility to have more graphs, stats, and data that can be easily exported for clients. However, they have a Public Roadmap for feature requests, so that should be something to look forward to in the future. Alternatives considered [Luciq](https://www.capterra.com/p/166279/Instabug/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HB Hino B. Mobile Architect Computer Software ### "No better way to capture your User's feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 27, 2022 Quick to answer any support questions Pros I love the logging submitted with the reports. Helps us identify bugs and better understand what the user is trying to do and where they are struggling. Users aren't always the most technical and articulate in accurately describing their issues. With Shake, they can describe their issues but the Shake report does all the communicating on their report. Cons Compatibility with SwiftUI would be a huge improvement Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User iOS Developer Computer Software ### "Great bug reporting tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 3, 2022 Pros Easily added to existing iOS app. Customisable, but also works out of the box. Great customer support. Cons No dislikes so far. We would like to have a direct chat with bug reporter. Shake team is open to suggestions and will implement it in the next release. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Ian H. Sr. Mobile Developer Computer Software ### "A great bug reporting and evaluation tool!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 14, 2021 I've been very happy with the software, customer service, and experience. I've been a customer for nearly a year and have logged hundreds of bugs. It has been pretty much flawless. Pros Big fan of the easy installation and experience of reporting a bug. Tons of metrics associated with each bug gives more insight into the bug cause. Cons It would be great to have an app or other mobile notifications. Right now, it is only email notifications and they don't contain a ton of information. I'd love to see the reporter email or even be able to respond directly like intercom. Switched from [Luciq](https://www.capterra.com/p/166279/Instabug/) Cost, errors when archiving software Reasons for choosing Shake Ease of install, specificity of metrics in bug reports Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/216245/Shake/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Jira vs Shake](https://www.capterra.com/compare/19319-216245/JIRA-vs-Shake) [GitHub vs Shake](https://www.capterra.com/compare/129067-216245/GitHub-vs-Shake)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)