# Conga CPQ Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Conga CPQ the right Proposal Management solution for you? Explore 20 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/216297/Conga-CPQ/reviews --- Conga CPQ 4.2 (20) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 23rd, 2026 # Reviews of Conga CPQ Ease of use 4.0 Customer Service 4.0 ## Showing most helpful reviews Showing 1-20 of 20 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Renu S. Software Engineer Information Technology and Services Used the software for: 2+ years ### "Best Software For improve Sales Productivity!!" February 6, 2023 5.0 My overall experience with Conga CPQ is good. Using it we can use our salesforce data in documents using various merge fields in conga and provide the digital signage to the customer. Pros It provides a lot of features and functionality to maintain the Quotation process in CPQ. Using it we can easily solve the problem of digital signage and use the salesforce merge fields in documents. Cons Nothing to dislike here. Every single features and functionality are awesome. Reason for choosing Conga CPQ It is supported for any custom or standard object in CPQ. That makes it unique from others. Review Source Ellen Caroline M. Administrator in Finance and Accounting Information Services Used the software for: 2+ years ### "With Apttus CPQ we can track and improve sales metrics with the best administration." September 3, 2018 5.0 Apttus CPQ improves the capacity of prices of complex offers and generates professional and convincing proposals from templates. With Apttus CPQ, we were able to simplify and optimize the configuration of the product, the prices and the creation of proposals and the administration process. With this product, the sales team has the ability to configure product offerings with great efficiency and can track and improve related sales metrics. In addition, the administration of Apttus CPQ is easy compared to similar products. We implemented Apttus for practically all our sales representative processes, and in doing so we discovered that thanks to Apttus, the company managed to significantly increase the ROI. Pros Apttus CPQ we were able to configure the product offers and we were able to scrape and improve the sales metrics. We also simplify the configuration of the product, prices, create proposals and is easier to manage than other similar products. We increase the satisfaction of sales from the perspective of the quotation and contracting process. Cons All updates generally require significant testing to ensure that unforeseen problems do not occur. The updates are a real problem. Review Source VR Verified Reviewer Senior Project Manager Computer Software Used the software for: 2+ years ### "Apttus has its challenges" October 9, 2018 2.0 Pros Quote to Cash is the reason Apttus was chosen. Cons Each module was built in silos (CPQ, CLM, BRR) Review Source VR Verified Reviewer Sales and Strategic Partnerships Lead Computer Software Used the software for: 1-2 years ### "great product, bad company" August 23, 2019 4.0 Pros the company was a leader in the space for a reason Cons going through serious churn problems and bad customer support Review Source AB Ahmed B. SFDC Sr Business Systems Analyst Used the software for: 1-2 years ### "Advanced CPQ 100% Native on SFDC" October 6, 2016 4.0 Apttus is a highly sophisticated tool that allows us to build quotes based on complicated product structures and generate proposals for our customers. The product is 100% native to SFDC, so it leverages custom objects, fields, workflows and apex that can be easily configured and built upon. Support and training are also plus points for this great product. Pros Native to Salesforce Speed of application is much better now with the Angular UI Can handle very complex sales structures Easy to setup and configure, great support Cons Releases can be a little difficult to keep up with if you highly customize your instance Review Source VR Verified Reviewer Business Systems Analyst Computer Networking Used the software for: 1-2 years ### "Contract Management solutions" November 21, 2018 3.0 Pros Core business user groups are very keen on proposal and quoting features. Cons However, administration can be tedious and customizing is difficult. Review Source HB HARISH B. NetSuite Developer | Administrator Information Technology and Services Used the software for: 2+ years ### "Great source to manage your Quote to order to cash (CPQ)" April 5, 2017 5.0 wow. it was awesome and great tool that i have been using for configuring prices AND quoting to vendors selections which is good for integration too. this is really great out sourcing tool for netsuite. Review Source nL nicole L. system admin Used the software for: 1-2 years ### "Can't handle our customization." May 10, 2017 2.0 Pros The idea of Configure Price Quote in salesforce is what brought our attention to Apttus in the first place. Cons We were promised so many things, yet in the end were told we have too much customization and difficult pricing process. Review Source JM Jill M. Used the software for: ### "Good product, less functionality than we were hoping for" January 6, 2017 4.0 Apttus CPQ has a lot of functionality - but not always where we need it. Where we are finding the gap is in pricing. Each customer has to have their own price list and with the number of customers with specific pricing, we are looking at a lot of price lists to maintain. Otherwise, the functionality is great! Pros love the visibility from Opp to quote to agreement Cons Pricing limitations Review Source DK David K. Used the software for: ### "Apttus is our platform for the future!" April 11, 2016 5.0 My experience with Apttus has been excellent! I have worked closely with Apttus Professional Services to implement a custom solution that meets the needs of our very complex environment and they have done a great job teaming with us to build a platform that will help us move into the future. Pros Intuitive Responsive Configurable Powerful pricing Integration Force.com native/Reporting Apttus Professional Services is the best! Cons Required some customization to fully meet our needs, which is understandable given our environment Review Source Jason S. Senior Director Computer Software Used the software for: 2+ years ### "null" March 9, 2017 5.0 Review Source SO Srihari O. Senior Software Engineer Used the software for: ### "Apttus gives total control and freedom to create and customize a CPQ solution quite quick and easy." February 22, 2016 4.0 The best part of Apttus is it has all the CPQ business logic built in to meet different scenarios for different clients. A month of training session would be enought to switch to Apttus. Very good developer guide, easy to follow and in-depth explanations are available. Community and partner portal is cool. Responsible point of contacts are assigned by Apttus. The only limitation i see is the limitation due to the governor limits of the platform on which Apttus is developed. Over all it is simple, easy to learn and use. Review Source SD Shirish D. Salesforce Administrator Used the software for: ### "A great CPQ tool built natively in Salesforce" February 19, 2016 5.0 Apttus CPQ is a wonderful tool which handles all the aspects of the CPQ seamlessly. The best part we liked was that it was native within Salesforce and not as a standalone application on another site. It was easily customizable and setting it up was quick and painless. As any third party software, it didn't fit exactly to our process and we had to change our process to fit the application, but not too much though. Overall a great tool to have in your Salesforce belt. Review Source RH Rita H. Sr. Pricing Analyst Used the software for: ### "Great Software but complicated setup." April 25, 2016 4.0 This software works great and is native in Salesforce. However it is complicated to setup. I would prefer not to have to write custom charge criteria or to have to write custom Apex call back code. But it does offer a wide flexibility and they have some great features coming in the next releases. It is worth checking this software out for sure. Review Source JS Jodi S. Product analyst Used the software for: ### "Must have product" March 18, 2016 5.0 We are really getting our teeth into the process and the advantages of the Apttus CPQ We are yet to find any cons as in early stages but the functionality so far is really flexible for our business needs Review Source TH Todd H. Used the software for: ### "Apttus CPQ review" January 17, 2017 5.0 I enjoy the UI, once you learn the software behaviors. Our Sales Team uses to pick products and create quotes for external customers. Review Source IF Ihab F. Used the software for: ### "Good product for quotation prcoess" October 4, 2016 4.0 The company is committed to modify and upgrade the product joining the customer journey and in different divisions across the globe Review Source CP Chetan P. Used the software for: ### "Improves sales process and quoting experience in whole better way" October 7, 2016 5.0 loved their machine learning capability on top of their quote to cash solutions. Also x author products makes user taks very easy. Review Source TT Tony T. Used the software for: ### "Full of features and easy to use" October 7, 2016 4.0 I really like using it everyday and being able easily get my contracts out to my manager and to the customer so quickly. Review Source RR Reddy R. Used the software for: ### "Apttus CPQ is great" October 6, 2016 4.0 Apttus CPQ covers all cases that we ever needed. Their support and services organization is exceptional. 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