--- title: "Email Manager for Microsoft 365 Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Email Manager for Microsoft 365 Software - reviews, pricing plans, popular comparisons to other Integration products and more." source_url: "https://www.capterra.com/p/216430/Email-Manager-for-Microsoft-365/" page_type: "product" language: "en" --- # Email Manager for Microsoft 365 Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Email Manager for Microsoft 365 ## What is Email Manager for Microsoft 365? Email Manager for Microsoft 365 is a cloud-based email management solution ideal for mid and large size businesses using SharePoint Online in industries with regulatory or policy compliance requirements. The SharePoint add-on allows users to capture and auto-classify emails and attachments right from Outlook to SharePoint and Teams. The product automatically extracts metadata, enables seamless collaboration and content sharing, and ensures users can quickly find information they're looking for. ## What is Email Manager for Microsoft 365 used for? [Email Archiving](https://www.capterra.com/email-archiving-software/)[Archiving](https://www.capterra.com/archiving-software/)[Document Management](https://www.capterra.com/document-management-software/) Top alternative Featured Overall rating Based on 21 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 0% Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Email Manager for Microsoft 365?[Manage this product listing](https://www.g2.com/products/email-manager-for-microsoft-365/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Email Manager for Microsoft 365 4.7 (21) VS. [4.6 (9)](https://www.capterra.com/p/10010615/BackAgain/#reviews) Starting Price Contact vendor Starting Price $4 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (21) Ease Of Use 4.7 (20) Value For Money 4.8 (20) Value For Money 4.9 (20) Customer Service 4.8 (19) Customer Service 4.8 (19) ## Email Manager for Microsoft 365 alternatives Highest Rated [ArcTitan Email Archiving](https://www.capterra.com/p/168612/ArcTitan/) [4.7 (20)](https://www.capterra.com/p/168612/ArcTitan/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168612/ArcTitan/) [MailStore Server](https://www.capterra.com/p/168793/MailStore-Server/) [4.5 (24)](https://www.capterra.com/p/168793/MailStore-Server/reviews/) Starting price $295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168793/MailStore-Server/) [Sharp Archive](https://www.capterra.com/p/250267/Sharp-Archive/) [4.6 (16)](https://www.capterra.com/p/250267/Sharp-Archive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/250267/Sharp-Archive/) [Vaultastic](https://www.capterra.com/p/155144/Vaultastic/) [4.5 (22)](https://www.capterra.com/p/155144/Vaultastic/#reviews) Starting price $329.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155144/Vaultastic/) [View all alternatives](https://www.capterra.com/p/216430/Email-Manager-for-Microsoft-365/alternatives/) ## FAQs about Email Manager for Microsoft 365 Overview ### Which roles and teams benefit most from Email Manager for Microsoft 365? Email Manager for Microsoft 365 benefits IT administrators, technical leads, and software teams that need tighter mailbox organization, access control, and Microsoft 365 integration. Operations, customer service, and administrative staff use it to manage shared inboxes, archive correspondence, and keep client, patient, or internal communications searchable and accountable. Answer based on 20 reviews Overview ### What company size and industries is Email Manager for Microsoft 365 built for? Email Manager for Microsoft 365 is aimed at enterprise clients and some SMBs with compliance requirements, but reviewers skew toward small businesses at 60%, followed by midsize firms at 30% and enterprises at 10%. It is used most in Information Technology and Services at 10%, then Architecture & Planning and Airlines/Aviation at 5% each. Answer based on 20 reviews Features and Usability ### What are the key features of Email Manager for Microsoft 365? Email Manager for Microsoft 365 offers email management, shared inboxes, and Microsoft Outlook integration, along with archiving and retention, compliance tracking, and eDiscovery. It also includes document management, full text search, metadata extraction, workflow automation, access controls/permissions, reporting/analytics, and mobile access. Integrations ### Which third-party tools and platforms does Email Manager for Microsoft 365 integrate with? Email Manager for Microsoft 365 integrates with Microsoft Outlook, Microsoft 365, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint, and Microsoft Teams. The catalog points to a Microsoft-focused integration set across email, document, presentation, file sharing, and collaboration tools for Microsoft 365 users. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does Email Manager for Microsoft 365 offer? Email Manager for Microsoft 365 provides live online sessions, webinars, documentation, and videos to support team training. Live online sessions and webinars can guide setup and feature review, while documentation and videos give teams written and visual reference material for self-paced learning. Getting Started and Support ### What customer support options does Email Manager for Microsoft 365 offer? Email Manager for Microsoft 365 provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Reviewers describe customer service as helpful and quick to respond, especially during trials, setup, and migration, though some note email transfer can be difficult when moving between Microsoft 365 plans. Answer based on 3 reviews ## Features AI summary Based on 17,634 Integration reviews Capterra data shows that buyers of Email Management software rank the following features as their top priorities: - **Inbox Management** (**54%** of reviewers rated this feature as critical) - **Search/Filter** (**42%**) - **Email Tracking** (**45%**) Email Manager for Microsoft 365 includes **Search/Filter**, which gives teams a faster way to find important messages, sort communications by relevant criteria, and keep email records easier to manage. However, it does not include **Inbox Management** or **Email Tracking**. Its support for **Search/Filter** helps businesses locate information quickly, reduce time spent digging through inboxes, and maintain better visibility into day-to-day email activity. Search/Filter 4.6 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Archiving & Retention 4.5 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Access Controls/Permissions 4.5 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Email Management 4.5 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Collaboration Tools 4.4 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Tagging 4.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Attach digital tags to documents and assets for identification, search, or monitoring purposes Email Manager for Microsoft 365 47 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Contract/License Management: Track, store, and access client contracts or licenses - Customizable Fields: Customize data fields to support various needs and use cases - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Data Retention Management: Manage/customize policies to organize data and determine where data should be stored or archived and for how long. - Data Storage Management: Manage and store data in a database - Deduplication: Data compression technique for eliminating duplicate copies of repeating data - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Document Capture: Scan, move or upload electronic files within the software's repository - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - eDiscovery: Finding, identifying and collecting information for legal proceedings - Email Attachment Protection: Provides protection against malicious attachments. - Email Management: Manage, store and organize emails within the system or via third-party apps - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Filtering: Find & retrieve relevant data or documents - For Legal Professionals: Specifically designed to address the needs of law firms and legal departments - Full Text Search: Search for specific words or phrases within a document or database - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Match & Merge: Looking at data from different sources and finding possible duplicates, or identical matches - Metadata Extraction: Retrieval of embedded metadata that is present within a file - Metadata Management: Collect and maintain structured information that describes data or content - Mobile Access: Access software remotely via mobile devices - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Records Management: Ability to record, store, update, and retrieve information - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Sarbanes-Oxley Compliance: Regulations on a company's internal process when dealing with financial reporting - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Single Sign On: Allow users to access multiple services after entering their login credentials once - Storage Management: Store items for a designated period of time - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Version Control: Track revisions and updates made to files and navigate between different versions --- Get Advice We can help you find the software with the features you need. Features 4.6 (21) 4.6 Based on 21 reviews ## Pricing Value for money 4.8 (20) Free Trial Colligo Basic Custom Quote Available It includes: - Save email from Outlook to SharePoint - Access SharePoint right from Outlook - Unlock advanced labelling control - Use enterprise-grade admin features - Utilize advanced labeling & metadata functionality - Save & tag emails on mobile device - Select send and file option Colligo Premium Custom Quote Available It includes: - Auto-save/bulk-save emails (move or copy) - Ability to move folders of emails to SharePoint Colligo Enterprise Custom Quote Available It includes: - Access files through document management application - Ingest & access documents within Office apps Colligo Briefcase Custom Quote Available It includes: - Advanced admin control - File & Share - Tag Value for money 4.8 (20) 4.8 Based on 20 reviews ## Integrations [ Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (19) 4.8 Based on 19 reviews ## User reviews Overall rating 4.7 Based on 21 reviews Filter by rating 5(15) 4(5) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent JK Jonathan K. Chief Marketing Officer Insurance ### "A Decent Email Management Tool for Microsoft 365" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 September 8, 2026 Overall, my experience with Email Manager for Microsoft 365 has been decent. It does a good job of helping manage and organize email within the Microsoft 365 environment, but there is a learning curve and some features aren't as intuitive as they could be. It’s useful for basic email management, but I think the overall experience could be improved with a simpler interface and better support. Pros What I like most about Email Manager for Microsoft 365 is that it makes it easier to keep emails organized and manage them alongside our existing Microsoft 365 setup. The ability to sort and manage messages more efficiently is useful, especially when dealing with a large inbox. It works well for basic email management, although some of the more advanced features could be easier to use. Cons What I liked least is that some of the features aren't as intuitive as I expected. It can take some time to figure out the best way to organize and manage everything, especially with larger volumes of email. I also think the user access and file management options could be more straightforward. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS ALFREDO S. LEAD Warehousing ### "the best Microsoft 365" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2026 Thanks to Microsoft 365, my work and my day-to-day life are becoming easier and more reliable. Its security is very important for users and simply easy to use and understand. Pros Happy to start using Email Manager for Microsoft 365, easy to use, I like that it has calendar integration, easy to share files, and keeps up with technology. Cons I can't say anything negative about Microsoft 365, the system is very good and easy to use. The only bad thing is that I had to change my previous email, but everything is good. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Customer Service Officer Airlines/Aviation ### "Still the best by far" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 27, 2026 Pros I can access it from wherever I am which makes it quicker for me to respond to clients in need of services immediately. Cons I am still enjoying it and not observed anything negative so far. the accessibility still gives it the edge. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BF Branden F. Jack of all Trades Computer Software ### "High marks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 3, 2025 I am happy as a lark; I personally am still using the email manager for Microsoft 365. The service is Great, No complaints here. If I had to request one thing, that would be to offer Copilot Vison with Copilot in the email manager for Microsoft 365 as a collaborative effort, so plain language turns into pure expressive gold! Pros I liked the fact, that Copilot could touch up my emails, suggest improvements and could even help me with the emails by showing Copilot exactly what the email was regarding. I had a complaint with a company and Copilot helped me to express to that company what I felt was a major conflicting error, it even got resolved! Cons I never really noticed any "Cons" about the email manager for Microsoft 365. I can honestly say I used it daily for so far around 3 weeks, I have not had a single disliked thing come up yet about the service that I would call a "Con" or a flaw. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AZ Adriana Z. PATIENT SERVICES COORDINATOR Hospital & Health Care ### "I LOVEEEEE MICROSOFT MANAGER " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2025 I've loved using Microsoft manager and I wouldn't switch to any other software if the option was given!!! Pros I loved that I don't have to constantly set reminders and go out of my way to create new emails for repetitive situations. Cons i haven't had a bad experience with this software at all!!!! I've loved how quickly it was able to sync to my outlook account. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BD Blake D. Director Information Services ### "Review for email manager!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 April 9, 2025 Pros I love how convenient it is and very simple at use! Cons No cons at the moment.. it’s fine how it is! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KP Kriti P. Software Developer Information Technology and Services ### "Email Manager for Microsoft 365 is a tool designed to help organizations manage their emails." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 15, 2023 Microsoft 365's sets of tools, can improve their overall productivity, security, and compliance posture of the organizations . Pros Security and compliance is best part of this tool Cons Reliance on internet connectivity disappoint sometimes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Ravi S. Cloud Service Engineer Information Technology and Services ### "Microsoft 365 Email Manager " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2022 My overall experience with Email Manger Microsoft 365 is best, because its features is awesome. Its easy to creates new users, mailbox, shared mailbox, groups, on prem migration, archiving. This is secure with all the features and email gateway security. And main benefit is for this product is cost effective. Pros This is one of the best email management system which is easy to deployed and manage users and mailbox over the Microsoft Cloud. Cons Microsoft O365 is fully compatible with on prem environment to migrate on prem users/mailbox to Office 365 online exchange using hybrid cloud model. I have migrated 2000 mailboxes from on prem Exchange server 2016 to Microsoft O365 using hybrid cloud setup and the migration is very smooth and successful without any downtime. Reasons for choosing Email Manager for Microsoft 365 Because this is cost effective and easy to deploy and mange the small and large environment. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SH Surien H. administrative assitant Government Administration ### "Email manager" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 5, 2022 I like that the program is compatible with the other apps And it is easy to use. Pros Its easy to use and you can share files very fast Cons At the moment I don't have any trouble /problem with it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VS Vikram S. Assistant Manager IT Market Research ### "ms 365" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 24, 2022 Pros Cloud based is very easy to access from anywhere that is more important for us. Cons Need to improve the server capacity which can handle more traffic. Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Google is very expensive service and very low storage space. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/216430/Email-Manager-for-Microsoft-365/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.