--- title: "Thankbox Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Thankbox Software - reviews, pricing plans, popular comparisons to other Employee Recognition products and more." source_url: "https://www.capterra.com/p/216437/Thankbox/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Thankbox Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Thankbox ## What is Thankbox? Boost morale and belonging by celebrating all moments, both big and small, with Thankbox - your all-in-one appreciation platform. The day-to-day management of people takes a lot of effort & care - especially when everyone is spread out in a global team. Let Thankbox do the heavy lifting for you in an easy way that scales up as you need it. Everyone can create & send unlimited cards and shoutout boards. Smart automations ensure no birthday or work anniversary gets missed. Access up to date analytics to get the appreciation pulse of your culture. "78% of employees say being recognised regularly keeps them motivated." Thankbox makes sure this is the case for your whole team - it ensures authentic peer-to-peer recognition in one fun, easy platform. Ensure it's all on-brand by uploading your own designs. ## What is Thankbox used for? [Employee Recognition](https://www.capterra.com/employee-recognition-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/) Recognitions Best ease of use Top alternative Featured Overall rating Based on 135 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price $34 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Employee Engagement / 2026 Our "Best of" badge program showcases products with the highest ratings... - Employee Engagement / 2026 - Employee Recognition / 2026 Do you work for Thankbox?[Manage this product listing](https://www.g2.com/products/17-seas-thankbox/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Thankbox 4.9 (135) VS. [4.9 (3,850)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price $34 Per User, Per Month Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (135) Ease Of Use 4.9 (5,124) Value For Money 4.6 (130) Value For Money 4.9 (4,520) Customer Service 4.8 (95) Customer Service 4.9 (4,578) ## Thankbox alternatives Highest Rated [4.9 (4,859)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (2,162)](https://www.capterra.com/p/125670/Workhuman/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.9 (741)](https://www.capterra.com/p/170710/Bucketlist/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (5,319)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/216437/Thankbox/alternatives/) ## FAQs about Thankbox Overview ### What problems does Thankbox solve? Thankbox solves the hassle of circulating physical cards, chasing signatures, and managing cash collections for birthdays, leaving events, anniversaries, and staff milestones. Remote, distributed, and international teams can share one card link, add messages, photos, GIFs, or videos, collect contributions, schedule delivery, and let recipients choose gift options. Answer based on 86 reviews Overview ### Which roles and teams benefit most from Thankbox? Thankbox is most used by managers, operations leaders, and project teams coordinating group cards for employee milestones, farewells, and team recognition. Executive assistants and personal assistants organize messages and contributions for leaders, while directors, CEOs, and customer success teams mark company events, client occasions, and colleague achievements. Answer based on 135 reviews Overview ### What company size and industries is Thankbox built for? Thankbox is for HR and People Leaders in enterprises, which represent 46% of reviewers, especially in Information Technology and Services (8%). It is intended for organizations with 100+ employees, while also serving small businesses (39%) and midsize businesses (16%), including government administration and health care. Its main use case is employee recognition (83%). Answer based on 135 reviews Features and Usability ### What are the key features of Thankbox? Thankbox includes customizable eCards that users can personalize with messages, GIFs, and branding. Core recognition features support employee recognition and peer-to-peer recognition, while reminders and alerts/notifications keep contributors informed about card progress, comments, and participation. It also offers customizable templates for creating recognition cards. Answer based on 21 reviews Pricing ### How much does it cost and what fees or limitations are included? Thankbox offers the $34-per-user/month Team plan, with a free trial available. It includes automations, bulk creation, custom branding, unlimited cards and boards, and usage analytics. Reviewers describe pricing as clear and reasonable, although some cite high digital-card costs, contribution fees, and unclear prices before checkout. Answer based on 26 reviews Integrations ### Which third-party tools and platforms does Thankbox integrate with? Thankbox connects natively to Microsoft Teams, Okta, and Slack. These integrations cover team communication and identity management, giving organizations a simple set of third-party options for internal coordination and access control. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Thankbox offer? Thankbox provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, videos offer visual walkthroughs for feature use, and documentation provides written reference material for self-paced review and step-by-step checking. Getting Started and Support ### What customer support options does Thankbox offer, and how do users rate the experience? Thankbox offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users generally describe support as excellent, friendly, and quick to respond when problems arise. Reviewers also report an easy-to-use service with few issues, while several specifically highlight helpful customer-service interactions. Answer based on 16 reviews GIFs and media ### Can people add GIFs, photos, and videos to Thankbox cards? Thankbox lets contributors add GIFs, photos, videos, and personalized text to group card messages. Remote teams and workplace organizers find these media options useful for making birthdays, farewells, and thank-you cards feel more personal. Some users would like a broader built-in GIF and background selection over time. Answer based on 27 reviews ## Who uses Thankbox? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 20,194 Employee Recognition reviews Capterra data shows that buyers of employee recognition software rank the following features as their top priorities: - **Employee Reward Programs** (**37%** of reviewers rated this feature as critical) - **Rewards Catalog** (**29%**) - **Manager-to-Employee Recognition** (**31%**) Thankbox supports all three of the features reviewers value most: **Employee Reward Programs**, **Rewards Catalog**, and **Manager-to-Employee Recognition**. Together, these capabilities help businesses recognize contributions in meaningful ways, give employees access to reward choices that fit their preferences, and support consistent appreciation from managers, allowing teams to build morale, reinforce positive performance, and improve employee engagement. Employee Reward Programs 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs Rewards Catalog 4.4 (17) 17.65% of 17 reviewers that rated this feature as important or highly important A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more Manager-to-Employee Recognition 4.8 (14) 14.29% of 14 reviewers that rated this feature as important or highly important Allows managers to praise, recognize skills, and give feedback to their employees Peer-to-Peer Recognition 4.8 (16) 68.75% of 16 reviewers that rated this feature as important or highly important Allows employees to praise one another in a social network-like feed visible to the whole organization eCards 4.9 (51) 56.86% of 51 reviewers that rated this feature as important or highly important Digital greeting cards that are sent electronically, usually via email Social Recognition 4.9 (24) 62.50% of 24 reviewers that rated this feature as important or highly important Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement Thankbox 28 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Awards Management: Distribute awards to winners via prizes, coupons, giveaways, items, redemption codes, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Commenting/Notes: Leave comments and notes on documents for others to view - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - eCards: Digital greeting cards that are sent electronically, usually via email - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance - Employee Reward Programs: Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Manager-to-Employee Recognition: Allows managers to praise, recognize skills, and give feedback to their employees - Multi-Language: Manage and support multiple languages - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Peer-to-Peer Recognition: Allows employees to praise one another in a social network-like feed visible to the whole organization - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rewards Catalog: A catalog which lists a selection of rewards for incentive programs, loyalty programs, referral programs, and more - Rewards Program: Point or incentive based programs loyalty programs designed to increase customer engagement - Single Sign On: Allow users to access multiple services after entering their login credentials once - Social Engagement: Process of communicating with an online community and measuring the effectiveness of activity - Social Recognition: Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 4.8 (135) 4.8 Based on 135 reviews ## Pricing Value for money 4.6 (130) Free Trial [View pricing plan details](https://www.capterra.com/p/216437/Thankbox/pricing/) Team plan $34.00 Per User,Per Month It includes: - Unlimited Cards - Unlimited Boards - Unlimited Messages - Custom Branding - Occasion eCards - Shoutout Boards - Comments - Reactions - Usage analytics - Automations - Pre-set recognition budgets - Reminders - Bulk creation Value for money 4.6 (130) 4.6 Based on 130 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Okta](https://www.capterra.com/p/119653/Okta/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (95) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (95) 4.8 Based on 95 reviews ## User reviews Overall rating 4.9 Based on 135 reviews Filter by rating 5(121) 4(12) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent ZE Zoe E. Operations Manager Retail ### "A quick, fun and easy way to send a thank you to anyone" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 18, 2025 Very positive, I am glad we found this service. When issuing giftcards to staff in the past, I have either had to queue and have store assistants put through each giftcard one by one, something always goes wrong (whether in the shop, or the staff members activating them). This is a very easy way to acknowledge and reward members of staff, with little effort. I like that you can pass the link round and other people can add their own message and contribution to the card! Pros It was very quick to set up and user friendly - although we had a lot to send out, I didn't use the bulk upload feature but I definitely will in the future! I like how customisable the cards themselves are, and we will implement this in the business for birthdays, milestones etc I also like how the recipient can choose what they do with the money. Cons The amount of email confirmations I received (once the thankbox was created, once it was sent, once it was opened) - I know this isn't a huge issue, and will be helpful in the future when we're having to send less out at one time! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KM Karen M. Training Director Management Consulting ### "Great product to share cards within a virtual team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 14, 2025 It's easy to use. Safe for sharing money. Allows us to express appreciation from multiple people in an easy way. Pros It is easy to use and allows me to send cards to people in multiple countries. We often include gift cards which give us a safe way to collect money from multiple countries. Cons The link for csv for multiple card creation was not working so I had to create every single card manually. It would be great if this functionality was available. Switched from [Kudoboard](https://www.capterra.com/p/182991/Kudoboard/) I prefer to support a local company where possible. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 17, 2025 Hi Karen, Thank you for the review! Sorry to hear you had issue with the CSV functionality. Can you please email us at support@thankbox.com with the issue you had so we can try to address it? Kind regards, Val from Thankbox CC Cheryl C. IT DELIVERY MANAGER Computer Software ### "Great product and use many times!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 20, 2025 Great. Nothing else to add, as the service is so good. Thank you to Thankbox for making life easy basically :-) Pros Brilliant idea, especially for people who work remotely, and can send virtual thank you cards. I have used this service several times, and love it! Cons Nothing. Nothing else to add, as the service is so good. Thank you to Thankbox for making life easy basically :-) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LB Lidia B. International Partnerships Manager Education Management ### "Great overall experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 15, 2025 Great all and all. I keep recommending it to people, that is the best feedback from me, if I recommend it, I am 100% behind the product. Pros I love the concept, user friendly website, the amount of options for the gift cards, especially the pre-paid mastercard or visa. I have used 4 so far and received one, great experience overall. Cons The extra charge on contributions or 50p. It is not a lot in general, but if you pay the set up, that should be free. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KK Kamilia K. PA Consumer Services ### "Would recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 13, 2025 It's been really positive, easy and simple to set up with a lot of added options like contribution box included in the price. Pros The easy, secure why to set up a card and distribute, specially in a work setting. Also the fact that you can set up a contributing option in the same place is great. Cons I think more customisation options for the cards would be handy, once you choose the cover, it would nice to be apple to choose colour for pages, back grounds etc Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KL Katie L. Consultant Management Consulting ### "Great tool for remote teams!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 1, 2025 Pros Collaboration with team members remotely is easy, and the functionality makes it more personalised for the person receiving the thankbox card Cons It is a little expensive considering a card/postage would be cheaper and it’s annoying to get prompted to upgrade to premium at every step Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ML Megan L. Deputy Chair Education Management ### "Great idea! Easy to use. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2025 Great experience using thankbox, easy to use and send. Always put a smile on peoples faces that I have sent them too. Pros Easy to use, everyone can add messages when they have time. No running around to find people to add messages into a physical card. Cons The only thing I can suggest to approve upon would be the variety of images / gifs that are available to add with your message. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EY Ellen Y. Office Manager Computer Software ### "Excellent Online Group Card - Everyone enjoys writing messages" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 8, 2025 Sign up was very easy. There are different card pack sizes. Good selections of cards available. Easy to navigate. Pros Easy to sign up, you can chose the different pack sizes. We have been using Thankbox for over a year, and had purchased another pack. There are a variety of designs to choose from depending on the occasion. The highlight is the group sign feature, also you can add images along with your message. I would highly recommend Thankbox Cons There are many to list, perhaps new cards could be added in the different categories, this would be useful for users that purchase extra packs when their current packs comes to an end. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VM Vinod M. Director of Global Operations Logistics and Supply Chain ### "Thankbox made remote staff milestones more personal" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 June 27, 2025 It bolstered morale and provided remote workers with a shared moment to celebrate, instead of having to coordinate physical cards and gifts. Pros When one of our regional team leads was celebrating their work anniversary or retirement, Thankbox gave us a simple way to collect messages from across our network. The thoughtful touch was much appreciated by the team. Cons Customization is limited you can’t tweak visuals too much beyond bare-bones choices. Without that issue it's perfect. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CN Caroline N. Head of Digital Skills Development Education Management ### "Great option for cards for colleagues" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2025 It's very good, it just works simply and easily. It's my 'go to' for leaving cards etc. Pros Easy to use, reasonably priced. Good gift options and the option to buy something for the recipient as well as do a voucher. Cons I would like the backgrounds for the card cover to allow you to have a box for the text so that the text isn't obscured by the image. It would make it a bit more accessible. Alternatives considered [Canva](https://www.capterra.com/p/168956/Canva/) Reasons for choosing Thankbox It was the best value with the most features. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/216437/Thankbox/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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