# Thankbox Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Thankbox the right Employee Recognition solution for you? Explore 135 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/216437/Thankbox/reviews --- Thankbox 4.9 (135) [View alternatives](https://www.capterra.com/p/216437/Thankbox/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 3rd, 2026 # Reviews of Thankbox Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews VM Vinod M Director of Global OperationsLogistics and Supply Chain, 51 - 200 employeesUsed the software for: More than 2 years. “When one of our regional team leads was celebrating their work anniversary or retirement, Thankbox gave us a simple way to collect messages from across our network.“ June 27, 2025 KM Karen M Training DirectorManagement Consulting, 10,001+ employeesUsed the software for: Less than 6 months. “The link for csv for multiple card creation was not working so I had to create every single card manually.“ November 14, 2025 KG Kelly G Marketing AdministratorMarketing and Advertising, 51 - 200 employeesUsed the software for: Less than 6 months. “We now use it for birthdays and special occasions within the team as well as for our clients, and plan to start using it for welcoming new team members in the future also.“ September 13, 2024 VB Victoria B PSOHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years. “You pay £5 just for the ecard to be sent which seems a lot since there is nothing the system is really doing and if the collection money goes passed a specific amount it costs more.“ July 22, 2024 MH Martyna H HRHuman Resources, 501 - 1,000 employeesUsed the software for: Less than 6 months. “The website stands out for its user-friendly interface, personalized options, and convenience, making it a go-to solution for group card-giving.“ November 15, 2024 HG Hemal G AdviserGovernment Administration, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Too add video cost is too high!“ October 22, 2024 VM Vinod M Director of Global OperationsLogistics and Supply Chain, 51 - 200 employeesUsed the software for: More than 2 years. “It bolstered morale and provided remote workers with a shared moment to celebrate, instead of having to coordinate physical cards and gifts.“ June 27, 2025 LC Leandro C Policy LeadGovernment Administration, 501 - 1,000 employeesUsed the software for: I used a free trial. “I know it may be difficult to develop such functionality but I had the case of a person who forgot to sign it and by the time I sent it to the reciever it was too late“ April 7, 2022 ## Showing most helpful reviews Showing 1-25 of 135 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Arzu F. Business Development Specialist Marketing and Advertising Used the software for: Less than 6 months ### "Thankbox is the best helper for our business" May 15, 2021 4.0 Our company has started using this software to celebrate employees' birthdays, anniversaries or other special occasions. We have been going through bad times in the world lately and we need more thanking each other in these times. At the same time, the software is not very expensive, it is suitable for every pocket, so any company or person can buy it easily. Pros Although the company is newly created, it has a lot of recognition in the market. The application has a very simple interface and it is possible to learn in a short time. The application has many great features, which allows it to be one step ahead of its competitors. Many companies, big and small, use this software. Cons I think the lack of technical assistance on the site is a minor problem and I do not think there is enough information about the application on the site. In fact, these are minor disadvantages, on the technical side, I think it is quite very well and I am sure it will progress. Review Source KP Kerry P. Team Administrator Civil Engineering Used the software for: Less than 6 months ### "Great service!" March 31, 2025 5.0 After using other companies in the past, and having experienced various problems, my experience with Thankbox is excellent and I've used them many times now. Thankbox's process runs smoothly and efficiently each time - it's brilliant! Pros I work for an International company and have team members all over the world... Thankbox makes the whole process of sharing a leaving card really clear and easy, no matter where people are based! The monetary collections I've arranged have also worked perfectly, and have been easily shared to the recipient. I like the fact that recipients can also respond to their Thankbox and send a thank you message, which is a lovely aspect of the process. Cons I don't really have any cons - maybe at a push, it would be nice to have a few more fonts and pictures included in the cheaper fee rather than having to pay extra, but not a big deal as there is still plenty of choice. Review Source EM Elaine M. OD Adviser Government Administration Used the software for: Less than 6 months ### "Expensive for what it is" June 29, 2021 3.0 First, and probably last time using it. Pros Easy to use to write a message and leave an image. Cons Had to search for how it worked. Expensive for what it is. Review Source LB Lidia B. International Partnerships Manager Education Management Used the software for: 1-2 years ### "Great overall experience" August 15, 2025 5.0 Great all and all. I keep recommending it to people, that is the best feedback from me, if I recommend it, I am 100% behind the product. Pros I love the concept, user friendly website, the amount of options for the gift cards, especially the pre-paid mastercard or visa. I have used 4 so far and received one, great experience overall. Cons The extra charge on contributions or 50p. It is not a lot in general, but if you pay the set up, that should be free. Review Source EY Ellen Y. Office Manager Computer Software Used the software for: 6-12 months ### "Excellent Online Group Card - Everyone enjoys writing messages" July 8, 2025 5.0 Sign up was very easy. There are different card pack sizes. Good selections of cards available. Easy to navigate. Pros Easy to sign up, you can chose the different pack sizes. We have been using Thankbox for over a year, and had purchased another pack. There are a variety of designs to choose from depending on the occasion. The highlight is the group sign feature, also you can add images along with your message. I would highly recommend Thankbox Cons There are many to list, perhaps new cards could be added in the different categories, this would be useful for users that purchase extra packs when their current packs comes to an end. Review Source CC Cheryl C. IT DELIVERY MANAGER Computer Software Used the software for: 6-12 months ### "Great product and use many times!" August 20, 2025 5.0 Great. Nothing else to add, as the service is so good. Thank you to Thankbox for making life easy basically :-) Pros Brilliant idea, especially for people who work remotely, and can send virtual thank you cards. I have used this service several times, and love it! Cons Nothing. Nothing else to add, as the service is so good. Thank you to Thankbox for making life easy basically :-) Review Source KK Kamilia K. PA Consumer Services Used the software for: 6-12 months ### "Would recommend" August 13, 2025 5.0 It's been really positive, easy and simple to set up with a lot of added options like contribution box included in the price. Pros The easy, secure why to set up a card and distribute, specially in a work setting. Also the fact that you can set up a contributing option in the same place is great. Cons I think more customisation options for the cards would be handy, once you choose the cover, it would nice to be apple to choose colour for pages, back grounds etc Review Source KC Kiara C. Customer Care Hospital & Health Care Used the software for: 1-2 years ### "Thank you Thankbox" March 27, 2025 5.0 Pros I really liked how easy and intuitive Thankbox is to use. The ability to collect messages from multiple people in one place, add GIFs and images, and personalise the design made it a great way to send meaningful group messages. It’s also really convenient for remote teams Cons Make the gift card more obvious to the recipient - it can sometimes be missed. Review Source SS Sonia S. TU Manager Research Used the software for: 1-2 years ### "Excellent e-card service" April 15, 2025 5.0 I've done several e-cards and each time it was easy to set-up - I like that you can also attach a vouchers etc Pros Really easy to set-up and send link to the recipient and schedule the send. Cons nothing I don't like, it's a good platform to use Review Source MH Martyna H. HR Human Resources Used the software for: Less than 6 months ### "The Perfect Way to Celebrate Online" November 15, 2024 5.0 Thankbox is a fantastic platform for sending online birthday cards, offering a modern twist to traditional greetings. The website stands out for its user-friendly interface, personalized options, and convenience, making it a go-to solution for group card-giving. Thankbox allows for a high level of personalization. You can choose from vibrant themes, fonts, and layouts that suit the recipient’s personality. Users can also add photos, GIFs, and even videos, making the card extra special and interactive. Being entirely digital, Thankbox is a sustainable option, eliminating the need for physical cards and postage. It’s also cost-effective, especially when you consider the price of traditional cards and shipping. Pros Setting up a Thankbox is straightforward. In just a few clicks, you can create a card, share a link with contributors, and start collecting heartfelt messages. No technical expertise is required, making it accessible for everyone. Cons The initial stet up process took some time to upload logo in a correct size and format. Review Source KK Kshitija K. Analyst Pharmaceuticals Used the software for: 1-2 years ### "Smooth and Fascinating Experience" September 3, 2024 4.0 My overall experience was good, I have sent 4 Thankbox to my colleagues, and they really liked it. Pros I liked the way we can edit layout, background and icon without the premium features. Also, we can add images from our gallery makes it even more personal. Cons We should have more options to change font for the title without premium feature, at least 2-3 options. Review Source MD Melissa D. Sales Support Specialist II Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Thanks Thankbox!" December 9, 2024 5.0 I've used Thankbox for multiple reasons. Birthdays, retirement, sympathy. It's an easy way for remote teams to sign something for our colleagues. Pros Simple to use. Looks clean. Can be used for multiple events. Cons Honestly can't think of anything, maybe more options? Review Source HC Heather C. System Adminstrator Education Management Used the software for: 1-2 years ### "One Happy Customer" September 19, 2024 5.0 Very good. It's always very straightforward to setup. Pros It's simple and easy to setup, we regularly have people leaving work and so this is a great way of getting word out to everyone. Cons I can't think of anything, there is nothing at the moment. Might be quite good to have almost like a schedule so you get a prompt to say it's been so many days since the thankbox went out, would you like to send a reminder. Review Source LB Lou B. Head of People Services Human Resources Used the software for: 2+ years ### "Great product " September 13, 2024 5.0 It’s a concept that works really well for me. I use it for work colleagues and it enables the whole team to contribute easily. Pros The ease of setting up an account and buying a bunch of virtual cards I can use throughout the year. Cons Nothing really, it works well for what I need Review Source KG Kelly G. Marketing Administrator Marketing and Advertising Used the software for: Less than 6 months ### "A fabulous solution for remote teams" September 13, 2024 5.0 I love Thankbox! I was scratching my head to think of a way I could get my whole team involved in sending cards for special occasions (as we all work virtually) and this has been the most perfect solution. We now use it for birthdays and special occasions within the team as well as for our clients, and plan to start using it for welcoming new team members in the future also. Pros \- Easy to use - Lots of ways to personalise your Thankbox and make it special - A fantastic way to send cards with personal messages from a team who work virtually - Fun to include GIFs/pics - Option to add gifts - Option to schedule the send time and date Cons Some of the editing options require the upgrade Review Source LR Laura R. Senior Marketing Communications Manager Telecommunications Used the software for: Less than 6 months ### "Best way to collate message for my remote working team" August 6, 2024 5.0 Really good, I have used it a few times. Pros Its the easiest / only way I can think of to easily circulate and collate messages from my team who are all remote and work across the country. It works well and I love being able to schedule delivery, as it means I don't have to rely on my memory to get the timing right!! Cons It would be good if the basic version was a little cheaper - the equivalent of an actual card. Review Source AR Adam R. Chief Data Officer Information Technology and Services Used the software for: 2+ years ### "Great platform for collaborating goodbyes and celebrations" June 25, 2024 5.0 Excellent platform, thank you, its been really good to celebrate those of our colleagues who are moving on. Pros Easy to use and keeps you updated, being a company with a disparate workforce it enables us all to collaborate on messages Cons Can't honestly think of anything that jumps out. Review Source Response from 17 Seas July 1, 2024 Thank you so much for your review, Adam. Really appreciate you taking the time and am really glad Thankbox helped you collaborate so well! LR Lucy R. N/A Professional Training & Coaching Used the software for: Less than 6 months ### "Really impressed by this product" March 17, 2021 5.0 Pros I'm really impressed, having set up and sent two Thankbox cards so far. The admin process was really easy and intuitive, and I got lots of positive feedback from people who signed the card as well. I liked that the recipient of the card gets to choose their own gift card. The whole concept was a great fit for us during COVID-19 lockdown as it made it easy to share a card and a collection virtually. Cons A few people couldn't sign the card using their usual browser (Internet Explorer) which is understandable given that it's a browser that's on the way out, but a shame for me as I work in local government and a lot of people still only use IE. One feature I'd love to see is the ability to send to more than one email address at once, so I could send to someone's work and personal email, or to two people if I was creating a card for a couple. Reason for choosing Thankbox Many alternatives prioritised either signing a virtual card or contributing to a collection, and some didn't allow one without the other. I wanted to share a good-looking and easy to use virtual card with an option to contribute to a collection without making it mandatory or seeming to be mandatory, which felt quite heavy-handed in today's climate. Review Source VR Verified Reviewer Project Procurement Manager Renewables & Environment Used the software for: Less than 6 months ### "Best way to share memories and photos on someone’s bday" August 6, 2021 5.0 Fantastic idea, many thanks! Pros Easy to understand, also for „older generations“ Cons Maybe it would be beneficial if the card could still be amended after the recipient has read it as there are always last minute entries. But you did inform about this, so it’s not too bad and rather people’s fault for entering too late or me as buyer releasing the card too early. Review Source LD Laura D. Attorney Legal Services Used the software for: Less than 6 months ### "Thankbox is a fun and creative way to show your group cares!" May 14, 2021 5.0 Thankbox is a creative way to convey messages from people in varying locations to one recipient and show people they are appreciated. I was so pleased to find this software and will definitely use it again in the future. Pros Simple and easy to use, contributors could express themselves to the recipient in a fun and meaningful way (through pictures, videos, gifs) from their computer. The many themes to pick from were a plus. For businesses, this is a great way to celebrate an individual but not take a bunch of time during a meeting with awkward silence waiting for someone to comment. In a pandemic, no one had to individually purchase cards/gift cards and mail them (or lick envelopes) which was great too! Cons The only issue is for people not techno-savy, who don't understand how to grab a gif, make a video of themselves, or upload files, some general instructions might be helpful. Adding the extra content (videos, etc) helped break up the page of messages and made the card more vibrant. Review Source DA Dave A. Buyer Automotive Used the software for: Less than 6 months ### "Fantastic way to easily send a virtual gift and card from lots of people" April 16, 2021 5.0 Easy to create, use and to share with lots of people. Which is what you are after when sending a group card. Pros Thankbox made the whole process of sending a virtual retirement card and gift card extremely easy. From account set up to creating the personalised page for people to leave their messages was a very simple process. People were also able to leave text messages, include a photo or even upload a video message along with leaving a financial gift which was sent as a gift card. I can highly recommending Thankbox for sending virtual cards when you are not able to physically get in touch with people to sign a card or make a gift donation. Cons As an invited person, they were only able to see 5 messages and not all of them. Reason for choosing Thankbox The ability to upload photos, video and for people to be able to gift the recipient was an excellent combination and good value for money. Review Source AL Aaron L. Senior front-end engineer Computer Games Used the software for: 1-2 years ### "Great card solution for the pandemic, and outwith it" May 2, 2021 5.0 Excellent. Easy to use, easy to send, I would send a digital card through them again for sure. Pros Easy to setup, share the link and get other input for people. Love the gif search. Cons Nothing-- it's the same cost as buying a physical card for someone, and is arguably better for being digital. Review Source NH Nadine H. Student Recruitment Manager Higher Education Used the software for: Less than 6 months ### "Really liked Thankbox" August 24, 2021 5.0 Pros Really, straight-forward, easy to use and share on to colleagues. Fun and lots of designs and fonts to choose from. Collection feature far easier than an envelope in the office! We also raised far more money than we normally would have because it is easier for staff to donate from their laptops.... Thankbox came into its own during Covid lockdown when we had to work from home but could still celebrate birthdays and other celebrations with our colleagues. We also lost colleagues to new jobs and the collection feature was a lovely way to show appreciation of someone's time with us :0)) Cons I cannot think of anything to add here. I cannot think of anything to add here.I cannot think of anything to add here. Review Source JJ Jennifer J. Head of Learning Education Management Used the software for: 6-12 months ### "Love Thankbox!" August 12, 2021 5.0 Absolutely top customer service from Valentin! Pros I work for a UK-wide organisation with teams spread across multiple locations. Thankbox offers a digital replacement for 'passing the card round the office' at a time when more and more of us aren't physically in an office together at the same time. Would highly recommend! Cons Pricey for a digital card. Fairly steep fees on contributions too. Reason for choosing Thankbox Whole team can sign. Also great to be able to collect money for gift voucher of choice. Review Source MR Manuel R. Developer Banking Used the software for: 6-12 months ### "Good alternative to traditional cards" February 26, 2021 5.0 Pros Virtual cards that first allow everybody write a message regardless where they are and secondly is environmentally friendly. Cons It's a pity you have to pay a fee for each donation. But I guess that's what the payment gateway charge. Review Source Similar Products Featured ## Related categories [Employee Recognition](https://www.capterra.com/employee-recognition-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.