--- title: "Thankbox Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Thankbox the right Employee Recognition solution for you? Explore 135 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/216437/Thankbox/reviews/" page_type: "reviews" language: "en" --- Thankbox 4.9 (135) [View alternatives](https://www.capterra.com/p/216437/Thankbox/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2026 # Reviews of Thankbox Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews MH Martyna H HRHuman Resources, 501 - 1,000 employeesUsed the software for: Less than 6 months. “The website stands out for its user-friendly interface, personalized options, and convenience, making it a go-to solution for group card-giving.“ November 15, 2024 KM Karen M Training DirectorManagement Consulting, 10,001+ employeesUsed the software for: Less than 6 months. “The link for csv for multiple card creation was not working so I had to create every single card manually.“ November 14, 2025 VM Vinod M Director of Global OperationsLogistics and Supply Chain, 51 - 200 employeesUsed the software for: More than 2 years. “When one of our regional team leads was celebrating their work anniversary or retirement, Thankbox gave us a simple way to collect messages from across our network.“ June 27, 2025 VB Victoria B PSOHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years. “You pay £5 just for the ecard to be sent which seems a lot since there is nothing the system is really doing and if the collection money goes passed a specific amount it costs more.“ July 22, 2024 MH Martyna H HRHuman Resources, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Users can also add photos, GIFs, and even videos, making the card extra special and interactive.“ November 15, 2024 HG Hemal G AdviserGovernment Administration, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Too add video cost is too high!“ October 22, 2024 KP Kerry P Team AdministratorCivil Engineering, 10,001+ employeesUsed the software for: Less than 6 months. “I like the fact that recipients can also respond to their Thankbox and send a thank you message, which is a lovely aspect of the process.“ March 31, 2025 LC Leandro C Policy LeadGovernment Administration, 501 - 1,000 employeesUsed the software for: I used a free trial. “I know it may be difficult to develop such functionality but I had the case of a person who forgot to sign it and by the time I sent it to the reciever it was too late“ April 7, 2022 ## Showing most helpful reviews Showing 1-25 of 135 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Arzu F. Business Development Specialist Marketing and Advertising Used the software for: Less than 6 months ### "Thankbox is the best helper for our business" May 15, 2021 4.0 Our company has started using this software to celebrate employees' birthdays, anniversaries or other special occasions. We have been going through bad times in the world lately and we need more thanking each other in these times. At the same time, the software is not very expensive, it is suitable for every pocket, so any company or person can buy it easily. Pros Although the company is newly created, it has a lot of recognition in the market. The application has a very simple interface and it is possible to learn in a short time. The application has many great features, which allows it to be one step ahead of its competitors. Many companies, big and small, use this software. Cons I think the lack of technical assistance on the site is a minor problem and I do not think there is enough information about the application on the site. In fact, these are minor disadvantages, on the technical side, I think it is quite very well and I am sure it will progress. Review Source KP Kerry P. Team Administrator Civil Engineering Used the software for: Less than 6 months ### "Great service!" March 31, 2025 5.0 After using other companies in the past, and having experienced various problems, my experience with Thankbox is excellent and I've used them many times now. Thankbox's process runs smoothly and efficiently each time - it's brilliant! Pros I work for an International company and have team members all over the world... Thankbox makes the whole process of sharing a leaving card really clear and easy, no matter where people are based! The monetary collections I've arranged have also worked perfectly, and have been easily shared to the recipient. I like the fact that recipients can also respond to their Thankbox and send a thank you message, which is a lovely aspect of the process. Cons I don't really have any cons - maybe at a push, it would be nice to have a few more fonts and pictures included in the cheaper fee rather than having to pay extra, but not a big deal as there is still plenty of choice. Review Source EM Elaine M. OD Adviser Government Administration Used the software for: Less than 6 months ### "Expensive for what it is" June 29, 2021 3.0 First, and probably last time using it. Pros Easy to use to write a message and leave an image. Cons Had to search for how it worked. Expensive for what it is. Review Source EY Ellen Y. Office Manager Computer Software Used the software for: 6-12 months ### "Excellent Online Group Card - Everyone enjoys writing messages" July 8, 2025 5.0 Sign up was very easy. There are different card pack sizes. Good selections of cards available. Easy to navigate. Pros Easy to sign up, you can chose the different pack sizes. We have been using Thankbox for over a year, and had purchased another pack. There are a variety of designs to choose from depending on the occasion. The highlight is the group sign feature, also you can add images along with your message. I would highly recommend Thankbox Cons There are many to list, perhaps new cards could be added in the different categories, this would be useful for users that purchase extra packs when their current packs comes to an end. Review Source CC Cheryl C. IT DELIVERY MANAGER Computer Software Used the software for: 6-12 months ### "Great product and use many times!" August 20, 2025 5.0 Great. Nothing else to add, as the service is so good. Thank you to Thankbox for making life easy basically :-) Pros Brilliant idea, especially for people who work remotely, and can send virtual thank you cards. I have used this service several times, and love it! Cons Nothing. Nothing else to add, as the service is so good. Thank you to Thankbox for making life easy basically :-) Review Source KK Kamilia K. PA Consumer Services Used the software for: 6-12 months ### "Would recommend" August 13, 2025 5.0 It's been really positive, easy and simple to set up with a lot of added options like contribution box included in the price. Pros The easy, secure why to set up a card and distribute, specially in a work setting. Also the fact that you can set up a contributing option in the same place is great. Cons I think more customisation options for the cards would be handy, once you choose the cover, it would nice to be apple to choose colour for pages, back grounds etc Review Source KC Kiara C. Customer Care Hospital & Health Care Used the software for: 1-2 years ### "Thank you Thankbox" March 27, 2025 5.0 Pros I really liked how easy and intuitive Thankbox is to use. The ability to collect messages from multiple people in one place, add GIFs and images, and personalise the design made it a great way to send meaningful group messages. It’s also really convenient for remote teams Cons Make the gift card more obvious to the recipient - it can sometimes be missed. Review Source SS Sonia S. TU Manager Research Used the software for: 1-2 years ### "Excellent e-card service" April 15, 2025 5.0 I've done several e-cards and each time it was easy to set-up - I like that you can also attach a vouchers etc Pros Really easy to set-up and send link to the recipient and schedule the send. Cons nothing I don't like, it's a good platform to use Review Source SM Satheesh M. ADM Information Technology and Services Used the software for: 6-12 months ### "Classic Card Service " February 6, 2025 5.0 I have used it like 6 time now and its Simple and easy to use and saves time. Pros Easy to set up and lots of options available to choose for design , background , font etc. You get the notifications whenever a message is posted on the card and also you can schedule the send + get to see the when receiver see the card /board and their thanks messages . Cons Nothing to mention with what i used . I liked all the features i used . Review Source AW April W. Administration Retail Used the software for: Less than 6 months ### "Thank You Very Much" February 9, 2025 5.0 can make digital cards probably cheaper than going to store and buying plus you can personalize your cards with cute messages or pictures, dont cost a fortune, and cant describe how easy it is to use this software. i love ThankBox! Pros easy to sign up as you only pay if and when u send a card. designed to make your card designing task run smoothly, and love that they dont bombard you with ads or stalk you to purchase things youve shown no interest in or just so they can turn a profit. Cons my only thing and it dont change how i see ThankBox is i wish they had more fonts to choose from the ones they have i dont usually go with, but otherwise, seamless app Review Source EM Evelyn M. CEO Non-Profit Organization Management Used the software for: 2+ years ### "Fantastic Product!" January 9, 2025 5.0 Fantastic product which I constantly recommend to other businesses. Pros Thankbox is so easy to use and I now use it for any situation where in the past I would have handed round a card and an envelope. I now use Thankbox for team birthdays, when someone leaves and for life's big events! Cons I can't think of anything I don't like about Thankbox! Review Source MH Martyna H. HR Human Resources Used the software for: Less than 6 months ### "The Perfect Way to Celebrate Online" November 15, 2024 5.0 Thankbox is a fantastic platform for sending online birthday cards, offering a modern twist to traditional greetings. The website stands out for its user-friendly interface, personalized options, and convenience, making it a go-to solution for group card-giving. Thankbox allows for a high level of personalization. You can choose from vibrant themes, fonts, and layouts that suit the recipient’s personality. Users can also add photos, GIFs, and even videos, making the card extra special and interactive. Being entirely digital, Thankbox is a sustainable option, eliminating the need for physical cards and postage. It’s also cost-effective, especially when you consider the price of traditional cards and shipping. Pros Setting up a Thankbox is straightforward. In just a few clicks, you can create a card, share a link with contributors, and start collecting heartfelt messages. No technical expertise is required, making it accessible for everyone. Cons The initial stet up process took some time to upload logo in a correct size and format. Review Source GB Gemma B. People Operations Coordinator Information Technology and Services Used the software for: Less than 6 months ### "Fantastic company and product." November 27, 2024 5.0 Brilliant. Perfectly priced, easy to set up and leave messages. Pros We love using Thankbox to send our colleagues gift cards and messages. I love that the recipient is able to choose from so many gift card options. It's really easy to use, and we love using the gif's in our messages.. Cons Nothing, i love everything about Thankbox. It's simple to use and our colleagues love receiving these on special occasions. Review Source SS Sunita S. Operations Manager Banking Used the software for: Less than 6 months ### "Survey feedback" October 11, 2024 4.0 Brilliant as have used it a number of times in a short space and will continue to do so Pros Different view for card & dashboard -great way to celebrate and get other people involved Cons Options for font etc to have to pay for seems a bit extreme May need to review if there is a way to have a different background option for cards and dashboard as couldn't seem to figure this out Review Source LB Lou B. Head of People Services Human Resources Used the software for: 2+ years ### "Great product " September 13, 2024 5.0 It’s a concept that works really well for me. I use it for work colleagues and it enables the whole team to contribute easily. Pros The ease of setting up an account and buying a bunch of virtual cards I can use throughout the year. Cons Nothing really, it works well for what I need Review Source HC Heather C. System Adminstrator Education Management Used the software for: 1-2 years ### "One Happy Customer" September 19, 2024 5.0 Very good. It's always very straightforward to setup. Pros It's simple and easy to setup, we regularly have people leaving work and so this is a great way of getting word out to everyone. Cons I can't think of anything, there is nothing at the moment. Might be quite good to have almost like a schedule so you get a prompt to say it's been so many days since the thankbox went out, would you like to send a reminder. Review Source LR Lucy R. N/A Professional Training & Coaching Used the software for: Less than 6 months ### "Really impressed by this product" March 17, 2021 5.0 Pros I'm really impressed, having set up and sent two Thankbox cards so far. The admin process was really easy and intuitive, and I got lots of positive feedback from people who signed the card as well. I liked that the recipient of the card gets to choose their own gift card. The whole concept was a great fit for us during COVID-19 lockdown as it made it easy to share a card and a collection virtually. Cons A few people couldn't sign the card using their usual browser (Internet Explorer) which is understandable given that it's a browser that's on the way out, but a shame for me as I work in local government and a lot of people still only use IE. One feature I'd love to see is the ability to send to more than one email address at once, so I could send to someone's work and personal email, or to two people if I was creating a card for a couple. Reason for choosing Thankbox Many alternatives prioritised either signing a virtual card or contributing to a collection, and some didn't allow one without the other. I wanted to share a good-looking and easy to use virtual card with an option to contribute to a collection without making it mandatory or seeming to be mandatory, which felt quite heavy-handed in today's climate. Review Source VR Verified Reviewer FP&A Human Resources Used the software for: Less than 6 months ### "Thankbox made it easy to organize a virtual card for a colleague" March 15, 2022 5.0 It made it easy to include a lot more people to contribute to the ecard. Nobody had to sign in or log in. They just clicked on the link and boom.. you see the card and can write.. Pros The ease of use and the ability to write a note and add a gif. The ability to just send the link to the ecard to multiple people also made it easy to share.. and get a contribution to the ecard. Cons The only thing I didn't like was that once the card is sent out, you can no longer have anyone contribute. Because sometime people are busy and don't get a chance to provide a contribution on time. So I delayed sending out the ecard by a day to give everyone a chance to contribute. Review Source LR Laura R. Senior Marketing Communications Manager Telecommunications Used the software for: Less than 6 months ### "Best way to collate message for my remote working team" August 6, 2024 5.0 Really good, I have used it a few times. Pros Its the easiest / only way I can think of to easily circulate and collate messages from my team who are all remote and work across the country. It works well and I love being able to schedule delivery, as it means I don't have to rely on my memory to get the timing right!! Cons It would be good if the basic version was a little cheaper - the equivalent of an actual card. Review Source VR Verified Reviewer Head of Commercial Computer Software Used the software for: Less than 6 months ### "Brilliant solution, to the challenge of leaving cards/gifts for staff who are WFH" March 13, 2021 5.0 Strongly recommend this app - easy to use and great personalisation options. I would use this over a traditional card in the future Pros Intuitive UI, easy to setup card and share with colleagues. Great option to add cash pool collection as well as an online card. Good choice of designs, and a stroke of genius to allow the addition of GIFs - it's can be tricky to write something original in leaving/thank you cards, so having pictures/videos makes life easier! Having the option to go for standard or premium is also a smart feature. Cons I couldn't see anything obvious lacking - feels like having the option to have associated online partners (providing products like flowers, chocolates, champagne/wine) would be a strong offering to add to the cash pool option? Review Source RB Richard B. CEO Health, Wellness and Fitness Used the software for: 6-12 months ### "Simple and Fun way of sending best wishes" February 18, 2021 5.0 I think this is a great product and will continue to use it as I think remote thank yous/occasions are here to stay. Pros Having a way to send a group thank you in a fully remote world is so useful. The gif support is such a great feature as in many of the places I have been, communication is often by the power of gif. Being able to "say it with gif" is both fun and practical! Cons As a contributor to a card, I would have liked to have more feedback as to when the recipient opened it. The equivalent of seeing a person chuckle at your carefully crafted message in a physical card. Review Source DA Dave A. Buyer Automotive Used the software for: Less than 6 months ### "Fantastic way to easily send a virtual gift and card from lots of people" April 16, 2021 5.0 Easy to create, use and to share with lots of people. Which is what you are after when sending a group card. Pros Thankbox made the whole process of sending a virtual retirement card and gift card extremely easy. From account set up to creating the personalised page for people to leave their messages was a very simple process. People were also able to leave text messages, include a photo or even upload a video message along with leaving a financial gift which was sent as a gift card. I can highly recommending Thankbox for sending virtual cards when you are not able to physically get in touch with people to sign a card or make a gift donation. Cons As an invited person, they were only able to see 5 messages and not all of them. Reason for choosing Thankbox The ability to upload photos, video and for people to be able to gift the recipient was an excellent combination and good value for money. Review Source VR Verified Reviewer Project Trainee Government Administration Used the software for: Less than 6 months ### "Seamless process " March 24, 2021 5.0 Seamless! Pros It is easy to use, intuitive and great to look at. I found created the product and sharing it to be very easy. I love how easy it is to go back to the Thankbox and the way you can track it. It looks reliable and gains the trust of users easily. This has made my whip round and messages for a colleague that is leaving easier than before. Cons Nothing, I do not have any negatives on this. Review Source LS Louise S. Operations Manager Information Technology and Services Used the software for: 6-12 months ### "Excellent tool in a remote world and beyond" February 18, 2021 5.0 Pros Thankbox makes creating cards and collections so much easier, no more sneaking cards round the office, collecting spare change/taking collections into your own bank account! Everyone can add their own personal comment, picture or gif and can contribute if they wish without feeling any pressure. The cards are easy to organise and can be used for any occasion. It takes away the hassle of trying to think of what gift to get and the recipient can then use the collection to spend how they choose. It makes the whose process so much easier. Cons Nothing. I have found the team very helpful and open to feedback and they have made some great improvements and developments over the past year. Review Source JJ Jennifer J. Head of Learning Education Management Used the software for: 6-12 months ### "Love Thankbox!" August 12, 2021 5.0 Absolutely top customer service from Valentin! Pros I work for a UK-wide organisation with teams spread across multiple locations. Thankbox offers a digital replacement for 'passing the card round the office' at a time when more and more of us aren't physically in an office together at the same time. Would highly recommend! Cons Pricey for a digital card. Fairly steep fees on contributions too. Reason for choosing Thankbox Whole team can sign. Also great to be able to collect money for gift voucher of choice. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.