# Page 2 | Thankbox Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Thankbox the right Employee Recognition solution for you? Explore 135 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/216437/Thankbox/reviews

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Thankbox

4.9 (135)

[View alternatives](https://www.capterra.com/p/216437/Thankbox/alternatives/)

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Last updated April 3rd, 2026

# Page 2 - Reviews of Thankbox

## Showing most helpful reviews

Showing 26-50 of 135 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EL

Ellen L.  
Operations Specialist  
Education Management  
Used the software for: Less than 6 months

### "Thankbox has allowed us to show up and care more for our employees and colleagues"

April 3, 2025

5.0

Overall Thankbox has been extremely wonderful to use and our go to for all greeting cards as a company.

Pros

Thankbox is beautifully crafted and so easy to use. We have been using it for the workplace and it has made getting everyone's contributions and thoughtful messages easy and quick. I love the video/audio and gif features! I love the ease of changing what is needed after creating it. Since this is for work, I have to invoice everything and Thankbox sends the invoices right away so that I can log it to our finance department.

Cons

I didn't realize there was a fee for adding funds to the cards and that the rate changes.

Switched from

[GroupGreeting](https://www.capterra.com/p/186564/GroupGreeting/)

We wanted an easier way to get contributions and collaborate

Review Source

VM

Vinod M.  
Director of Global Operations  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Thankbox made remote staff milestones more personal"

June 27, 2025

5.0

It bolstered morale and provided remote workers with a shared moment to celebrate, instead of having to coordinate physical cards and gifts.

Pros

When one of our regional team leads was celebrating their work anniversary or retirement, Thankbox gave us a simple way to collect messages from across our network. The thoughtful touch was much appreciated by the team.

Cons

Customization is limited you can’t tweak visuals too much beyond bare-bones choices. Without that issue it's perfect.

Review Source

CN

Caroline N.  
Head of Digital Skills Development  
Education Management  
Used the software for: 2+ years

### "Great option for cards for colleagues"

May 1, 2025

5.0

It's very good, it just works simply and easily. It's my 'go to' for leaving cards etc.

Pros

Easy to use, reasonably priced. Good gift options and the option to buy something for the recipient as well as do a voucher.

Cons

I would like the backgrounds for the card cover to allow you to have a box for the text so that the text isn't obscured by the image. It would make it a bit more accessible.

Alternatives considered

[Canva](https://www.capterra.com/p/168956/Canva/)

Reason for choosing Thankbox

It was the best value with the most features.

Review Source

ZE

Zoe E.  
Operations Manager  
Retail  
Used the software for: Less than 6 months

### "A quick, fun and easy way to send a thank you to anyone"

December 18, 2025

5.0

Very positive, I am glad we found this service. When issuing giftcards to staff in the past, I have either had to queue and have store assistants put through each giftcard one by one, something always goes wrong (whether in the shop, or the staff members activating them). This is a very easy way to acknowledge and reward members of staff, with little effort. I like that you can pass the link round and other people can add their own message and contribution to the card!

Pros

It was very quick to set up and user friendly - although we had a lot to send out, I didn't use the bulk upload feature but I definitely will in the future! I like how customisable the cards themselves are, and we will implement this in the business for birthdays, milestones etc I also like how the recipient can choose what they do with the money.

Cons

The amount of email confirmations I received (once the thankbox was created, once it was sent, once it was opened) - I know this isn't a huge issue, and will be helpful in the future when we're having to send less out at one time!

Review Source

KM

Karen M.  
Training Director  
Management Consulting  
Used the software for: Less than 6 months

### "Great product to share cards within a virtual team"

November 14, 2025

5.0

It's easy to use. Safe for sharing money. Allows us to express appreciation from multiple people in an easy way.

Pros

It is easy to use and allows me to send cards to people in multiple countries. We often include gift cards which give us a safe way to collect money from multiple countries.

Cons

The link for csv for multiple card creation was not working so I had to create every single card manually. It would be great if this functionality was available.

Switched from

[Kudoboard](https://www.capterra.com/p/182991/Kudoboard/)

I prefer to support a local company where possible.

Review Source

Response from 17 Seas

November 17, 2025

Hi Karen, Thank you for the review! Sorry to hear you had issue with the CSV functionality. Can you please email us at support@thankbox.com with the issue you had so we can try to address it? Kind regards, Val from Thankbox

KL

Katie L.  
Consultant  
Management Consulting  
Used the software for: 1-2 years

### "Great tool for remote teams!"

August 1, 2025

5.0

Pros

Collaboration with team members remotely is easy, and the functionality makes it more personalised for the person receiving the thankbox card

Cons

It is a little expensive considering a card/postage would be cheaper and it’s annoying to get prompted to upgrade to premium at every step

Review Source

ML

Megan L.  
Deputy Chair  
Education Management  
Used the software for: 1-2 years

### "Great idea! Easy to use. "

July 23, 2025

5.0

Great experience using thankbox, easy to use and send. Always put a smile on peoples faces that I have sent them too.

Pros

Easy to use, everyone can add messages when they have time. No running around to find people to add messages into a physical card.

Cons

The only thing I can suggest to approve upon would be the variety of images / gifs that are available to add with your message.

Review Source

Emma T.  
Marketing manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great service for online cards "

January 10, 2025

5.0

Easy to set up and make sure the card gets to the right person. People can choose fonts, gifs and other personalisations.

Pros

Easy to set up, share with colleagues and collect contributions. You can also use the contributions pot to buy a physical gift or let the recipient choose a gift card. Lovely way to show colleagues you're thinking about them on special occasions.

Cons

Nothing I can think of! Good service, happy with it.

Review Source

EM

Evelyn M.  
CEO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Fantastic Product!"

January 9, 2025

5.0

Fantastic product which I constantly recommend to other businesses.

Pros

Thankbox is so easy to use and I now use it for any situation where in the past I would have handed round a card and an envelope. I now use Thankbox for team birthdays, when someone leaves and for life's big events!

Cons

I can't think of anything I don't like about Thankbox!

Review Source

SM

Satheesh M.  
ADM  
Information Technology and Services  
Used the software for: 6-12 months

### "Classic Card Service "

February 6, 2025

5.0

I have used it like 6 time now and its Simple and easy to use and saves time.

Pros

Easy to set up and lots of options available to choose for design , background , font etc. You get the notifications whenever a message is posted on the card and also you can schedule the send + get to see the when receiver see the card /board and their thanks messages .

Cons

Nothing to mention with what i used . I liked all the features i used .

Review Source

AW

April W.  
Administration  
Retail  
Used the software for: Less than 6 months

### "Thank You Very Much"

February 9, 2025

5.0

can make digital cards probably cheaper than going to store and buying plus you can personalize your cards with cute messages or pictures, dont cost a fortune, and cant describe how easy it is to use this software. i love ThankBox!

Pros

easy to sign up as you only pay if and when u send a card. designed to make your card designing task run smoothly, and love that they dont bombard you with ads or stalk you to purchase things youve shown no interest in or just so they can turn a profit.

Cons

my only thing and it dont change how i see ThankBox is i wish they had more fonts to choose from the ones they have i dont usually go with, but otherwise, seamless app

Review Source

AL

Adam L.  
Producer  
Computer Software  
Used the software for: 1-2 years

### "Big love for Thankbox"

October 26, 2024

5.0

Simple, accessible, incredibly user/friendly.

Pros

Thankbox is a great idea. Super simple to use and a really nice collaborative way to send a message to someone for various occasions. I really like its accessibility and how easy it is to use. Only takes a minute or so to set up and share.

Cons

Honestly, no cons to list. It really is an easy experience to use and I’ve never had any issues in the 5 or so times I’ve used the platform.

Review Source

Response from 17 Seas

November 14, 2024

Thank you for the great review! Really appreciate it.

AM

Anna M.  
Head of HR  
Information Technology and Services  
Used the software for: Less than 6 months

### "Really easy - no complaints here"

January 27, 2025

5.0

We've started using Thankbox for leaving cards if employees leave our company. It's really useful since lots of our workforce is remote so people would not be able to sign a physical card. I've found it really easy to set up and have had a good response from the staff who have signed and those that have received the card.

Pros

\- Quick to set up -Easy to share with the other people signing the card - you get alerts when people add messaes to the card

Cons

Can't think of any cons, the service has worked really well for us.

Review Source

SD

Stephen D.  
Stephen Dewhurst  
Accounting  
Used the software for: 2+ years

### "Really good, use regularly at work"

December 6, 2024

5.0

Pros

Really easy to use, great way to send celebration cards when you have teams across the country

Cons

Nothing that I can think of really, price is comparable from getting one from a shop.

Review Source

HG

Hemal G.  
Adviser  
Government Administration  
Used the software for: 6-12 months

### "Great service overall"

October 22, 2024

5.0

Great but be mindful of costs, a competitor could easily imitate for cheaper

Pros

So personalised and modern. Such a good service. People always love it when I give a thankbox

Cons

Too add video cost is too high! Please think of reducing

Review Source

Response from 17 Seas

November 14, 2024

Appreciate the review, Hemal! We're always adding new features and designs to keep Thankbox entertaining!

CC

Candita C.  
Admin  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Love Thankbox"

October 26, 2024

5.0

Easy beautiful way for groups to send messages for any occasion.

Pros

How easy it is to set up share and send to the recipient

Cons

There is nothing to dislike about thankbox.

Review Source

Response from 17 Seas

November 14, 2024

Thank you for the great review!

IN

Inamari N.  
Marketing Executive  
Information Technology and Services  
Used the software for: 6-12 months

### "Great Card service"

March 13, 2025

5.0

Pros

Easy to set up, plenty of free options. Really great card service.

Cons

Nothing, it is a really good service. Experienced no issues.

Review Source

KK

Kshitija K.  
Analyst  
Pharmaceuticals  
Used the software for: 1-2 years

### "Smooth and Fascinating Experience"

September 3, 2024

4.0

My overall experience was good, I have sent 4 Thankbox to my colleagues, and they really liked it.

Pros

I liked the way we can edit layout, background and icon without the premium features. Also, we can add images from our gallery makes it even more personal.

Cons

We should have more options to change font for the title without premium feature, at least 2-3 options.

Review Source

PG

Patrick G.  
Product Management  
Government Administration  
Used the software for: 6-12 months

### "Super useful for remote teams!"

October 9, 2024

5.0

Very handy, particularly in this world of remote working and offices across the country. The ability to add on gifts is a bonus too!

Pros

How easy it is to get loads of people to sign a card! Particularly when we're based all over the country!

Cons

There isn't a membership option for say a team to use.

Review Source

Response from 17 Seas

November 14, 2024

Hey Patrick - thank you for the review! We do actually have pack options which can be shared with your team if that's what you mean - have a look at www.thankbox.com/packs

GB

Gemma B.  
People Operations Coordinator  
Information Technology and Services  
Used the software for: Less than 6 months

### "Fantastic company and product."

November 27, 2024

5.0

Brilliant. Perfectly priced, easy to set up and leave messages.

Pros

We love using Thankbox to send our colleagues gift cards and messages. I love that the recipient is able to choose from so many gift card options. It's really easy to use, and we love using the gif's in our messages..

Cons

Nothing, i love everything about Thankbox. It's simple to use and our colleagues love receiving these on special occasions.

Review Source

RK

Rachel K.  
Office Coordinator  
Government Administration  
Used the software for: 6-12 months

### "Great resource for celebrating colleagues remotely"

September 27, 2024

5.0

I use Thankbox to create and share online cards for my colleagues. We work remotely so this is the best way for us to mark birthdays, anniversaries etc. I like having multiple options for designs and fonts, as well as the ability to add photos and gifs to messages.

Pros

Really easy to set up an online card and collection. Lots of choices of designs and fonts.

Cons

Cost - i'd like to see further discounts for buying multiple cards.

Review Source

CE

Claire E.  
Engineering Admin Support  
Environmental Services  
Used the software for: 6-12 months

### "Thankbox is great !"

October 10, 2024

5.0

Used before and will use again for all occasions

Pros

Easy to navigate and use and the dashboard is handy to keep an eye on the gift collection

Cons

More designs as some are quite plain and nondescript

Review Source

Response from 17 Seas

November 14, 2024

Appreciate the review, Claire! We're always adding new designs so there'll be more to see next time you use Thankbox!

CM

Caroline M.  
Executive Coordinator  
Printing  
Used the software for: Less than 6 months

### "Thank you ThankBox"

December 19, 2024

5.0

I use this a lot now for leaving cards/gift collections at work its so easy to use, really like that you can record videos and upload gifs so a small extra fee, well worth the extra

Pros

It is so easy to use and has a great selection of cards to choose from.

Cons

I cannot think of anything I do not like!

Review Source

SS

Sunita S.  
Operations Manager  
Banking  
Used the software for: Less than 6 months

### "Survey feedback"

October 11, 2024

4.0

Brilliant as have used it a number of times in a short space and will continue to do so

Pros

Different view for card & dashboard -great way to celebrate and get other people involved

Cons

Options for font etc to have to pay for seems a bit extreme May need to review if there is a way to have a different background option for cards and dashboard as couldn't seem to figure this out

Review Source

MB

Mark B.  
Director  
Financial Services  
Used the software for: Less than 6 months

### "A step forward in online gift cards"

August 29, 2024

5.0

Easy and live collection option for card gift.

Pros

Ease of completion. Love the tiktok link addition.

Cons

Card design tbh is a bit lame. And headers too restrictive. Would prefer more free text on card header.

Switched from

[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

Love the collection option to give a gift card

Review Source

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