# Enreach Contact Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Enreach Contact Software - reviews, pricing plans, popular comparisons to other Business Phone Systems products and more.

Source: https://www.capterra.com/p/216449/Enreach-Contact

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# 

 Enreach Contact Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Enreach Contact

## What is Enreach Contact?

In Enreach we have developed a virtual PBX for easier, more flexible and faster call management on any device, anywhere. An optimized service for receiving, forwarding and managing fixed and mobile calls with advanced features and no limitations. As easy as talking on the phone, but now with cloud-based technology that enables you to focus on whats really important: speaking with your colleagues. And all while making savings of up to 80% on your calls.

## What is Enreach Contact used for?

[Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[Business Phone Systems](https://www.capterra.com/business-phone-systems-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Enreach Contact

0.0

VS.

[4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting Price

Contact vendor

Starting Price

$350

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.4 (466)

Value For Money

0.0 (0)

Value For Money

4.3 (307)

Customer Service

0.0 (0)

Customer Service

4.1 (338)

## Enreach Contact alternatives

Highest Rated

[4.7 (881)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/)

Starting price

$18.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.0 (46)](https://www.capterra.com/p/251900/Zoho-Voice/reviews/)

Starting price

$34.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

76%

of reviewers

rated it above 4 stars

[4.7 (347)](https://www.capterra.com/p/208208/800-com/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## FAQs about Enreach Contact

Features and Usability

### What are the key features of Enreach Contact?

Enreach Contact offers real-time reporting, call routing, call recording, and call monitoring for phone system oversight. It also includes automated attendant, IVR, automatic call distribution, queue management, ring groups, and virtual extensions, plus multi-channel communication, chat/messaging, video conferencing, and third-party integrations.

Getting Started and Support

### What training and onboarding options does Enreach Contact offer?

Enreach Contact provides live online training. This format supports guided sessions with an instructor and can be used for setup, feature overviews, and questions during onboarding.

Getting Started and Support

### What customer support options does Enreach Contact offer?

Enreach Contact provides Email/Help Desk, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support is available in the catalog data, so user experience details such as response speed, helpfulness, or common frustrations cannot be assessed from the provided information.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automated Attendant

A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator.

Automatic Call Distribution

Distribute/route/connect calls

Call Conferencing

Facilitate virtual conferences that connect multiple people remotely

Call Disposition

Track and report on call outcomes

Caller ID

Identify the number and contact information of a caller before answering the phone

Enreach Contact 32 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator.

Distribute/route/connect calls

Facilitate virtual conferences that connect multiple people remotely

Track and report on call outcomes

Collects essential call data such as call origin, call destination, call length, and other transaction details

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Sends voice calls to a specific queue based on predetermined criteria

Transfers live calls to other agents

Identify the number and contact information of a caller before answering the phone

Communicate using direct chat or messages within the system

Provides a channel for team members to share AI models, media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Computer-telephony integration is the use of computers to manage telephone calls

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Access names, contact information, and roles of employees in a centralized repository

For Cloud-based phone system that sends and receives calls via the internet.

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Ability to chat online in real time

Access software remotely via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Record the audio of phone conversations for quality assurance purposes

Telephone system that allows users to connect internally as well as place and receive external phone calls

Monitor wait time and abandonment for incoming requests that have not been routed

Active reporting of data and metrics

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Enables the connectivity to send and receive calls over the internet

Set up connections to third-party platforms to improve business processes

Connect with meeting participants remotely over video

Computer-based system that allows users to send and receive voice messages

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## Pricing

### Starting price

Free trial not available

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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