--- title: "Enreach Contact Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Enreach Contact Software - reviews, pricing plans, popular comparisons to other Unified Communications products and more." source_url: "https://www.capterra.com/p/216449/Enreach-Contact/" page_type: "product" language: "en" --- # Enreach Contact Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Enreach Contact ## What is Enreach Contact? In Enreach we have developed a virtual PBX for easier, more flexible and faster call management on any device, anywhere. An optimized service for receiving, forwarding and managing fixed and mobile calls with advanced features and no limitations. As easy as talking on the phone, but now with cloud-based technology that enables you to focus on whats really important: speaking with your colleagues. And all while making savings of up to 80% on your calls. ## What is Enreach Contact used for? [Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[Business Phone Systems](https://www.capterra.com/business-phone-systems-software/)[Unified Communications](https://www.capterra.com/unified-communications-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Enreach Contact?[Manage this product listing](https://www.g2.com/products/enreach-contact/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Enreach Contact 0.0 VS. [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price Contact vendor Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (888) Value For Money 0.0 (0) Value For Money 4.3 (798) Customer Service 0.0 (0) Customer Service 4.1 (819) ## Enreach Contact alternatives [4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/) Starting price $18.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169627/RingOver/) [800.com](https://www.capterra.com/p/208208/800-com/) [4.7 (364)](https://www.capterra.com/p/208208/800-com/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208208/800-com/) [Nextiva](https://www.capterra.com/p/175788/Nextiva/) [4.6 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175788/Nextiva/) ## FAQs about Enreach Contact Features and Usability ### What are the key features of Enreach Contact? Enreach Contact offers real-time reporting, call routing, call recording, and automatic call distribution for phone system management. It also includes IVR, automated attendant, queue management, and ring groups for call handling, plus chat/messaging, live chat, video conferencing, and third-party integrations for multi-channel communication. Getting Started and Support ### What training and onboarding options does Enreach Contact offer? Enreach Contact provides live online training sessions for teams getting started. These sessions allow guided instruction with an instructor in a virtual setting and can support questions during setup and early use. No other training formats are confirmed in the catalog data. Getting Started and Support ### What customer support options does Enreach Contact offer? Enreach Contact provides Email/Help Desk, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. User feedback on support is not available, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels indicate multiple ways to reach assistance. ## Features AI summary Based on 1,873 Unified Communications reviews Capterra data shows that buyers of Business Phone Systems rank the following features as their top priorities: - **Mobile Access** (**50%** of reviewers rated this feature as critical) - **Voice Mail** (**48%**) - **Call Routing** (**52%**) Enreach Contact supports all three of the features reviewers rate most highly: **Mobile Access**, **Voice Mail**, and **Call Routing**. Together, these capabilities give teams flexible access to business calls from anywhere, make it easier to capture and respond to missed conversations, and direct incoming calls to the right person more efficiently, helping businesses maintain responsiveness and improve call handling across the organization. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automated Attendant A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. Automatic Call Distribution Distribute/route/connect calls Call Conferencing Facilitate virtual conferences that connect multiple people remotely Call Disposition Track and report on call outcomes Caller ID Identify the number and contact information of a caller before answering the phone Enreach Contact 32 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Automated Attendant: A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. - Automatic Call Distribution: Distribute/route/connect calls - Call Conferencing: Facilitate virtual conferences that connect multiple people remotely - Call Disposition: Track and report on call outcomes - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Transfer: Transfers live calls to other agents - Caller ID: Identify the number and contact information of a caller before answering the phone - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - For Cloud Phone Systems: For Cloud-based phone system that sends and receives calls via the internet. - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Live Chat: Ability to chat online in real time - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - PBX: Telephone system that allows users to connect internally as well as place and receive external phone calls - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Reporting: Active reporting of data and metrics - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - SIP Trunking: Enables the connectivity to send and receive calls over the internet - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Video Conferencing: Connect with meeting participants remotely over video - Voice Mail: Computer-based system that allows users to send and receive voice messages --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.