---
title: "AutoLeap Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is AutoLeap the right Auto Repair solution for you? Explore 748 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/216500/Autoleap/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-21"
---

AutoLeap

4.8 (748)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 21st, 2026

# Reviews of AutoLeap

Ease of use

4.7

Customer Service

4.9

## Pros and Cons in Reviews

AK

Andrea K

Owner - AdministratorAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months.

“It streamlined communication with SMS marketing and reminders, improved customer retention, and made organizing schedules, estimates, and invoices effortless.“

April 8, 2025

DC

Daniel C

Project ManagerCommercial Real Estate, 201 - 500 employeesUsed the software for: 1-2 years.

“The documentation for the API integration is sparse, and I had to hunt through forums to find the correct endpoint for custom fields. And the support response can take a day or two during peak times, which slows down fixes.“

September 19, 2026

PS

Pawan S

ControllerAutomotive, 11 - 50 employeesUsed the software for: Less than 6 months.

“From appointment scheduling and digital vehicle inspections to invoicing and customer communication, AutoLeap offers an all-in-one solution that simplifies the day-to-day challenges of running a repair shop.“

April 12, 2025

Shawn G

DirectorAutomotive, 11 - 50 employeesUsed the software for: 1-2 years.

“The most egregious part of all this is that Autoleap locks you into annual agreements with 60 day notice periods, so by the time you realize the software doesn't perform as promised you're locked in and cannot get out. And if you miss your 60 day notice period they will not help you out despite the fact their software doesn't work as promised, and you are no longer using it. As shop owners we shouldn't be signing term contracts with software providers that have no responsibility to function as promised, can change the feature set and functionality, or just not work over time with no recourse. If the software fails to function as promised - such as our case, you still have to pay out the contract. “

February 5, 2026

Pooya B

SERVICE ADVISOR AND MANAGERAutomotive, 11 - 50 employeesUsed the software for: Less than 6 months.

“Its user-friendly interface makes tasks like scheduling, invoicing, and customer tracking easy to handle, with all essential features conveniently in one place.“

December 24, 2024

WJ

Wyatt J

OwnerAutomotive, 11 - 50 employeesUsed the software for: 1-2 years.

“Also no ability to bulk import parts on our own made it a huge pain to upload our large library of products and maintain accuracy of it.“

December 21, 2025

DC

Daniel C

Project ManagerCommercial Real Estate, 201 - 500 employeesUsed the software for: 1-2 years.

“It cut our outreach emails by 30% and boosted click‑through rates.“

September 19, 2026

SF

Sam F

Chief Technology OfficerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“When they do push updates it sometimes messes with something mid-tuesday.“

May 20, 2026

## Showing most helpful reviews

Showing 1-25 of 748 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Sadaf Yusuf M.  
HOD  
Education Management  
Used the software for: 1-2 years

### "Game-Changer for Shop Efficiency"

September 6, 2026

5.0

It streamlines operations, saves hours of admin work, and improves customer trust. Highly recommended.

Pros

Seamless texting: Customers approve estimates instantly via phone. All-in-one platform: Invoicing, scheduling, and parts ordering are unified.

Cons

Onboarding time: Initial setup requires a learning curve. Price point: Higher cost than basic software options.

Review Source

MD

Mike D.  
General Manager  
Automotive  
Used the software for: 6-12 months

### "Automotive Service integration"

February 26, 2025

5.0

Very positive, user friendly and efficient way to process service invoices.

Pros

You can do everything in one place, with the ability to go paperless.

Cons

Web based platform has lag from time to time

Review Source

TT

Tyler T.  
Owner  
Automotive  
Used the software for: 1-2 years

### "AVOID AT ALL COSTS"

October 5, 2026

1.0

Not good, wish I could go back and pick another provider from the beginning as they cause quite a few problems in our first year of business

Pros

At first it was good, started to decline quickly, lots of bugs, cost is more then comparable and not as good

Cons

Scamming customers into contract extensions with no prior knowledge or consent, when inquiring with account manager, told too bad too sad, got scammed through online payment processor and no one cared

Alternatives considered

[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)

Reason for choosing AutoLeap

not even sure anymore, but it was a mistake

Review Source

DC

Daniel C.  
Project Manager  
Commercial Real Estate  
Used the software for: 1-2 years

### "Nurture campaigns made simple in AutoLeap"

September 19, 2026

5.0

Using AutoLeap’s automated lead scoring has cut my data entry time in half; I just upload raw contacts, and it flags the hottest prospects with a clear color code. I can then pull those into a follow‑up sequence without digging through spreadsheets, which keeps my outreach tight and on target.

Pros

The automated email sequencing feature keeps leads moving through the funnel without manual touch. I set up a 5-step nurture flow in under ten minutes, and the scheduling options let me hit my audience at peak times. It cut our outreach emails by 30% and boosted click‑through rates.

Cons

The documentation for the API integration is sparse, and I had to hunt through forums to find the correct endpoint for custom fields. And the support response can take a day or two during peak times, which slows down fixes.

Review Source

JT

Jennifer T.  
Office Manager  
Automotive  
Used the software for: Less than 6 months

### "Great for multiple locations"

June 5, 2025

5.0

Pros

Ability to communicate with customers by text or email. Easy to use and cloud based environment. Ability to manage more than one location

Cons

Setup can be a bit tome consuming if you are not uploading any information form a previous customer management system.

Alternatives considered

[Identifix Shop Manager](https://www.capterra.com/p/230863/Identifix/)

Reason for choosing AutoLeap

Ability to manage multiple locations as we are expanding

Review Source

Shawn G.  
Director  
Automotive  
Used the software for: 1-2 years

### "Look Good, but looks are only skin deep - Autoleap doesn't perform"

February 5, 2026

1.0

I was sucked in by how good the software looked, and the promise of all these excellent features - many of which were not even available when we opened our account despite them being demonstrated during the demo. We had to sit on wait lists for the features, then they did not work as promised. The most egregious part of all this is that Autoleap locks you into annual agreements with 60 day notice periods, so by the time you realize the software doesn't perform as promised you're locked in and cannot get out. And if you miss your 60 day notice period they will not help you out despite the fact their software doesn't work as promised, and you are no longer using it. As shop owners we shouldn't be signing term contracts with software providers that have no responsibility to function as promised, can change the feature set and functionality, or just not work over time with no recourse. If the software fails to function as promised - such as our case, you still have to pay out the contract. We should probably get a lawyer involved. Save yourself the headache and find other software. AutoLeap has great marketing, and the demos look great, but in practice the software just does not deliver. We are making much more now that we switched away from the software. The bump in profitability has definitely more than covered their monthly subscription that I'm still paying despite not using the software.

Pros

The integrated nature of the software, and unified customer communication, along with the feature list.

Cons

Features are 80% baked. They look good, but don't work in practice. Integrated parts ordering looks great, but it doesn't work well. Someone defers a job, you lose all your parts. If you have some parts authorized, but not all, you have to remove the unauthorized parts to complete the order, or you have to leave the software to order manually. It sounds great, it looks great, but honestly it just doesn't work. The implementation of the features is pretty terrible compared to competitors. The most basic reporting has too many variances - you can open 3 labour reports for the same period and all have different values for not only hours, but dollars billed. How are you supposed to run a business if you cannot trust the numbers in the system. I had to create manual process to work around this. They even acknowledged the issue and were sending me data in excel for me to use because the reports were not correct. Then suddenly they stopped sending the monthly reports - but the issue was never fixed. They implement a new inspection system, but they force you to use their DVI inspections, and they are awful. They Brake Inspection" had more inspection items then a "Comprehensive Inspection" and there is no way for us to amend it. You can quote something out, then it suddenly disappears, with line items disappearing from work orders. Most frustratingly, technicians were occasionally unable to complete inspections, and we had to open new work orders to do the same thing over again. Now you have to transfer all the line items of the work order, parts ordered, and the customer approval stays with the old work order. We were able to eliminate two advisors in our 7-bay shop by switching away from Autoleap through increased efficiencies with our new provider, and now the shop is running much more efficiently. Autoleap is trying to force you to run your shop to fit their software. I want software that operates around my shop. You cannot run your shop at a high level of efficiency with this software. Maybe 65-70% tech efficiency, and you must overstaff the advisors to make it work. Autoleap does not have any technician efficiency tools/ information available. There is no summary of the hours booked in the calendar by day, so you know how much work you have booked for each day. And the work around requires using the calendar by technician, but the length of the calendar appointments default to 1 hour. The advisor has to make it the right length for each appointment, not based on hours estimated, then we have to revise the appointment as work is authorized. I'm sure they will introduce new features to address these gaps in the software, I'm also 100% certain that the new features won't work properly. The people who have developed the software have never worked in a high performing shop. I think the people who like this software are the ones coming from legacy software in small shops, and don't realize that better software exists.

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[Protractor](https://www.capterra.com/p/18043/Protractor-NET/)[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)[Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/)

Reason for choosing AutoLeap

It was a Canadian company that offered what appeared to be an excellent feature set.

Switched from

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

We had an issue with shopmonkey software going down, and the feature set of Autoleap wooed us. We didn't realize the features in the demo weren't available when se started using the software, and that they don't work reliably.

Review Source

JJ

Justin J.  
Owner  
Automotive  
Used the software for: 1-2 years

### "ZERO star if possible"

May 7, 2025

1.0

Horrible would be being nice. They have their own agenda and do NOT care if you loose money.

Pros

I like the workboard. It is customizable to some degree but could use a lot more. Scheduler is good but again could use more customizable options

Cons

Everything changes all of the time. Updates every month cause bugs or as they say is a fix for something else and creates a problem. I have lost an extreme amount of money to so called "glitches" in the system. Estimates and invoices are live so if you accidentally change something to a customer advantage while they are viewing it that can really cost a lot of money. I have had parts disappear from ROs and then they don't get paid for. It has so many glitches every day that I get sick of writing emails. I believe the hope you just eventually give up on asking them to fix things. It is usually months before a supposed solution gets resolved. I will be switching away as soon as my contract is up. They pressure you in the demo with a great deal to lock you into a contract.

Switched from

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

Wanted cloud based so I could work on estimates remotely if needed.

Review Source

Response from AutoLeap

May 21, 2025

Thank you for taking the time to share your feedback We appreciate your honesty and would welcome the opportunity to speak with you directly and work through these concerns. Please let us know a convenient time to connect. We’d like to review your experience thoroughly and explore what we can do to make things right. Thank you again for your feedback. Regards, Team AutoLeap

AS

Adam S.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "I would not recommend using Autoleap"

May 2, 2025

1.0

I have used Autoleap for 3 months, decided at 2 months (high stress from advisors and techs) that is was not right for our shop. The techs are very limited in abilities. They cannot log or see their flag hours. The techs can not access the shop calendar. When I asked Autoleap about this, they gave me a scenario where you set the tech up as an advisor. It was very complicated for the tech to jump back and forth to have access to something simple. The Invoices created a lot of questions that we never had 'What is this \_\_\_\_ ' many items on the invoice cannot be changed. Things as simple as Fonts or Bold in the title. The customer service is lacking as well, I sent multiple emails with concerns and problems with most answers being - 'not possible' or 'our team is working on that'. The Contract is vague and will lock you in. Do you research, Autoleap is not the best software for shop management. There are so many better options out there. They are a money grab contact software and will put the carrot out in front of you. I would not recommend using Autoleap.

Pros

Unfortunately, not very much. Customer service is poor the software seems to be written by people who do not understand the automotive industry or shop flow.

Cons

Invoices look messy and are not customizable as promised. The techs cannot view their flagged hours or the work calendar.

Alternatives considered

[Shopware](https://www.capterra.com/p/145605/Shopware/)[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)

Reason for choosing AutoLeap

Was promised they were able to do things that we needed - techs tracking hours, stop using google calendar for the techs.

Review Source

Response from AutoLeap

May 14, 2025

Thank you for your honest feedback. We’re sorry to hear that AutoLeap didn’t meet your expectations and that it created added stress for your business. While we aimed to address your concerns thoroughly, we understand the solutions didn’t align with your shop’s needs, and we regret the experience fell short despite our efforts. We respect your perspective and thank you for taking the time to share it. Your feedback is invaluable as we continue working to improve the product and our support. Best Regards, Team AutoLeap.

Raquel A.  
Manager  
Automotive  
Used the software for: 6-12 months

### "Auto Leap Reviews"

March 19, 2025

5.0

Auto Leap is an excellent and efficient tool in today's demanding auto industry, easy to use and implement.

Pros

Auto Leap is fast and easy to use. I like the easy and effective way of communicating with the customers.

Cons

Pricing is a bit high and not fully disclosed when shopping around for a automobile software.

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Reason for choosing AutoLeap

Easy to use and the more features it has to offer.

Review Source

JP

Jessica P.  
Senior Operations Manager  
Facilities Services  
Used the software for: 1-2 years

### "Daily Lead Prioritisation Made Simple"

September 11, 2026

5.0

The AutoLeap dashboard’s real‑time lead scoring feature has become my go‑to for triaging prospects; I can see a numeric score and a short rationale, then instantly tag them in our CRM. It cuts my qualification time in half and keeps the team focused on high‑value calls.

Pros

The Predictive Lead Scoring feature gives us a clear priority list, saving time. The dashboard is intuitive. Integration with Gmail and Zapier is solid. The reporting is pretty solid. The support team is responsive.

Cons

The documentation is a bit sparse, especially for advanced settings. It took a bit to figure out how to set custom scoring rules. But the mobile app feels clunky and is missing some desktop features.

Review Source

GC

Greg C.  
Auto Tech  
Automotive  
Used the software for: Less than 6 months

### "Greg Cormack Autoleap Review"

December 20, 2024

5.0

Easy to use, fast, detailed, thorough, accurate and organized, easy for the customer to interpret.

Pros

Easy to use, history, ability to write detailed notes

Cons

No cons, all good, took a bit to learn and get familiar

Switched from

[Stock Tracker](https://www.capterra.com/p/126860/StockTracker/)

Midas corporate made the switch, was not up to me.

Review Source

BH

Barb H.  
Office Manager  
Automotive  
Used the software for: Less than 6 months

### "Helpful CS during switch over"

December 1, 2024

4.0

Pros

Customer service has been great working with our SA's chaotic schedule. We are only a couple weeks into using it but have found it useful.

Cons

A little complicated on getting around in it but with time it is becoming more understandable.

Alternatives considered

[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)

Reason for choosing AutoLeap

TM did not have wiring diagrams or repair how to's

Switched from

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

Wanted a cloud based software that we could access from anywhere

Review Source

Response from AutoLeap

December 17, 2024

Thank you for your feedback and 4-star review! We’re glad to hear that our customer service has been able to accommodate your shop’s busy schedule. It’s great to know that AutoLeap has already proven useful for your shop in these early weeks.

ZS

Zach S.  
Owner Operator  
Automotive  
Used the software for: Less than 6 months

### "Saw the advantages and didn't hesitate"

October 17, 2024

5.0

Excellent! The integration team were very knowledgeable, thorough and communicative, the time saved in day to day tasks is obvious, and the user-friendliness and built in features are great for the price.

Pros

Ease of use, helps streamline processes, and all inclusive management features

Cons

I'd like a little flexibility on the color scheme but the standard green is fine and this is a pretty superficial con.

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

Reason for choosing AutoLeap

A more complete management software with excellent support

Switched from

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

Better price for more features and much easier to use. Autoleap is also obviously familiar with Automotive Repair shop needs.

Review Source

Response from AutoLeap

November 12, 2024

Thank you so much for taking the time to share your experience with AutoLeap! We're thrilled to hear that our software has helped streamline processes and deliver an all-inclusive solution for your shop. It’s fantastic to know that our integration team made a positive impact and that the user-friendliness and built-in features are adding value to your day-to-day operations.

EH

Emma H.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "Eight9 Customs - Emma Hawley"

March 10, 2023

5.0

So user friendly, very technically advanced, easy for the customers to use as well. Everything is well designed and if you ever have a question you are connected with a team member in moments to help you rectify your situation.

Pros

I like the fluidity of the system and everything is stored in customer history. It allows me the ability to keep detailed notes for every customer without having to remember it myself

Cons

My only con is when an Estimate gets made into an appointment you have to be aware of the approved labor times so you can adjust that when scheduling the appointment.

Alternatives considered

[PBS Systems](https://www.capterra.com/p/2059/PBS-DMS/)

Reason for choosing AutoLeap

For what they offer included in the price it wasn't even a hard decision to make. It is an exceptional product for a reasonable price.

Review Source

sR

sharon R.  
Service Manager  
Automotive  
Used the software for: Less than 6 months

### "AutoLeap keeps us organized"

November 10, 2023

5.0

AutoLeap customer service was extremely easy to deal with. They went over the pricing and everything with me and easily signed me up and set everything up. Our implementation consultant \[sensitive content hidden\] was fantastic and answered any questions we might have had immediately as well as checked in with us weekly to see how we're doing with the system. There is a training class you go through which was super helpful and I was using AutoLeap to its fullest within the first week.

Pros

Love how AutoLeap has everything we need featured within the system. It is extremely easy to put together an estimate and send it to the customer. One of my favorite features is the e signature. We have reduced our paper usage with this feature and its fantastic because it keeps all the signed documents organized within the order for easy access. It makes the car drop off/pick up process very smooth as everything is signed and ready to go already. It is also very easy to input the vehicle info with just a VIN or plate which is so convenient as I don't need to manually enter a vehicle.

Cons

I believe AutoLeap still has a lot of features they can add or improve, but they are on their way to doing so. While the estimate/invoice process is easy, it is a bit hard to see the final total as you have to scroll down for it instead of it floating on the side for you to see. Small things like that that can easily be improved though and I believe they will update all that in the future.

Switched from

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Shopmonkey had a lot of glitches we were not a fan of and for the price, I believed AutoLeap offered more features that were useful for a small shop like ours.

Review Source

AP

Alissa P.  
agent  
Automotive  
Used the software for: Less than 6 months

### "Great all-in-one shop system with a few hiccups still worth it"

April 29, 2026

5.0

Overall, it’s been a positive experience. AutoLeap has helped streamline operations and made day-to-day management easier. It’s not perfect, but it’s a solid system that does what it’s supposed to do and continues to improve over time

Pros

AutoLeap does a really good job of keeping everything in one place—estimates, invoices, and customer info are all easy to manage. The estimates look clean and professional, and the workflow from estimate to invoice is smooth. It helps cut down on paperwork and keeps the shop more organized overall.

Cons

There are occasional bugs and slowdowns, especially when things get busy. The mobile version could be better and doesn’t always have the same functionality as desktop. Customer support can also be a little inconsistent depending on the issue.

Review Source

JY

Jacob Y.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Definitely recommend AutoLeap"

February 13, 2025

5.0

I really enjoy using AutoLeap and the integrations they provide with other softwares. Very well made software.

Pros

AutoLeap is a very well organized auto repair software that gets everything in one place so you don't have to waste time between different softwares, I am a mobile mechanic and highly recommend.

Cons

Not cheap, but I still believe you get your money's worth.

Review Source

RJ

RYAN J.  
Owner Mechanic  
Automotive  
Used the software for: Less than 6 months

### "Very impressed"

January 30, 2025

5.0

Very happy with the program. Very straight forward to use. Great experience

Pros

Easy to get started. Very friendly support team to teach you along the way

Cons

Have not found any cons yet to the program.

Review Source

RR

Richard R.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Auto leap for the win "

December 5, 2024

5.0

So far excellent. I’m still a newb. Every question I had they answered and their customer support is excellent.

Pros

Not gonna lie. It’s the staff and their patience with a not so computer savvy customer.

Cons

I can’t complain yet. It’s still new to me. But give me time lmao. Just kidding

Switched from

[Bay-Master](https://www.capterra.com/p/77735/Bay-masteR/)

New integrations that didn’t fit my needs

Review Source

Response from AutoLeap

December 17, 2024

Thank you for the 5-star review! We really appreciate your kind words about our staff and their patience. We’re here to support all customers, regardless of their tech-savviness, and we’re glad we could make your experience smooth and hassle-free. If you have any more questions or need further assistance, we’re always just a call or message away!

MS

Marshal S.  
General manager  
Automotive  
Used the software for: Less than 6 months

### "Northville Auto"

December 11, 2024

5.0

Pros

\- Integration with local parts suppliers - instigation with Google reviews

Cons

I'm not sure if this has anything to do with autoleap but the switch to the global payments debit system has been a struggle.

Review Source

Response from AutoLeap

December 26, 2024

Hi Marshal, Thank you for your review! We’re glad to hear you’re enjoying AutoLeap’s integration with local parts suppliers and Google Reviews. We understand your concerns about the transition to the global payments debit system and are happy to assist if needed—feel free to reach out anytime! Best regards, The AutoLeap Team

MT

Mustafa T.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Amazing program and amazing service!"

December 11, 2024

5.0

AutoLeap is making it quick and easy to send estimates and invoices, and the MOTOR repair guide is super useful!

Pros

I love how easy the program is to use, and the training sessions were super helpful to get everything set up and answer any questions along the way.

Cons

So far I haven't had any issues with the system.

Review Source

Response from AutoLeap

December 26, 2024

Hi Mustafa, Thank you for your fantastic review! We’re thrilled to hear that you’re enjoying the ease of using AutoLeap and found the training sessions helpful. It’s great to know that features like quick estimates, invoicing, and the MOTOR repair guide are making a difference for you. If you ever have questions or need assistance, we’re always here to support you! Best regards, The AutoLeap Team

MD

Matthew D.  
Technician  
Automotive  
Used the software for: Less than 6 months

### "Auto leap technician review"

December 6, 2024

5.0

Easy and accessible features easy to navigate

Pros

Ease of use and accessible help at anytime

Cons

Can not run multiple log ins as a technician

Switched from

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

cost effective and easy to navigate website

Review Source

Response from AutoLeap

December 17, 2024

Thank you for the 5-star review! We’re so glad to hear that AutoLeap is easy to use and that our help is always accessible whenever you need it. We’re here to ensure your experience remains smooth and hassle-free!

HS

Hanson S.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "Service Manager's Review on AutoLeap"

November 28, 2024

5.0

So far it has been great. The communication between the front office and the back shop has never been more streamlined. Tracking metrics have never been easier. It also a big plus when the team is always open for feedback.

Pros

Compared to our old system, it was like a breath of fresh air. UI was intuitive and easy to learn. On boarding with them was a breeze (especially with their support team). Shoutout to \[sensitive content hidden\]!

Cons

Like all new things, getting used to the new system took a bit of time but with the help of the support team it became lest of a daunting task.

Review Source

Response from AutoLeap

December 17, 2024

Thank you for the 5-star review! We’re thrilled to hear that AutoLeap feels like a breath of fresh air compared to your old system. It’s great to know you’re enjoying the intuitive interface and that our support team made onboarding a breeze. We’re here to keep making your experience seamless—just let us know if you need anything!

CS

Crystaly S.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "Quality Repairs"

December 10, 2024

5.0

My overall experience so far has been great.

Pros

The most thing I like about Auto Leap is that it is very easy to manage

Cons

I have not been on autoleap long enough to learn about its cons.

Review Source

Response from AutoLeap

December 26, 2024

Hi Crystal, Thank you for your great review! We’re so glad to hear that you’re finding AutoLeap easy to manage and that your experience so far has been positive. If you ever have questions or need assistance as you explore more features, we’re always here to help! Best regards, The AutoLeap Team

CS

Cody S.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "Delong Auto Care"

May 3, 2023

5.0

Customer interactions have been much better in the time we have used the system, being able to automatically send them reminders and confirmations has helped us keep in a more constant commination with customers. Overall, I'm happy we have switched to AutoLeap.

Pros

I like the scheduling, our previous system would not let us put the same job over more than one day. We had to constantly drag big jobs to the next day. Being able to send people their invoices and estimates for approval is helpful as well. Automatic reminders and appointment confirmations when creating an estimate has made things easier for customers to not miss appointments. Intergration with PartsTech is much better than our previous systems parts ordering too, I am able to make estimates with parts much faster.

Cons

Most of the things I dislike are more of a personal preference and do not really effect my opinion of the system itself. Overall, I have no real complaints.

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Reason for choosing AutoLeap

AutoLeap had more features.

Switched from

[ALLDATA Shop Manager](https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/)

Unhappy with their system.

Review Source

Response from AutoLeap

January 12, 2024

Hi Cody, we're glad you had a good experience with AutoLeap!

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