# Page 13 | AutoLeap Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 13 - Is AutoLeap the right Auto Repair solution for you? Explore 742 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/216500/Autoleap/reviews

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AutoLeap

4.8 (742)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 13 - Reviews of AutoLeap

## Showing most helpful reviews

Showing 301-325 of 742 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PS

Pedro S.  
SERVICE ADVISOR  
Automotive  
Used the software for: Less than 6 months

### "the best in the market"

March 10, 2023

5.0

Installation, initiation, customer database transfer, all were done very quickly and seamlessly. Daily use is very intuitive and the system provides so many useful features that customers immediately notice the difference. Of course the shop \[sensitive content hidden\] is pleased too!

Pros

Love the ease of use, the defered work features, the customer appointment scheduling system and the automatic reminders feature

Cons

Since I am a new user I do not dislike any features

Review Source

Response from AutoLeap

January 12, 2024

Hi Pedro, thanks for taking the time to share your feedback. We're glad you found AutoLeap easy to use.

ER

Eric R.  
owner  
Automotive  
Used the software for: Less than 6 months

### "Great customer service"

June 15, 2023

5.0

Has been great, implementation team very helpful to work with.

Pros

Everything you need to run business with one product

Cons

So far no complaints, a little on pricey side but think will be made ip in the long run with higher productivity

Reason for choosing AutoLeap

Auto leap seemed to have the best overall product and functionality

Review Source

MN

Madeleine N.  
Automotive Service Technician  
Automotive  
Used the software for: Less than 6 months

### "Best software company for women owned repair shops "

April 20, 2023

5.0

Excellent. After many demos with different companies I was feeling defeated and like I was never going to find a solution that would fit with my company values. After speaking with \[sensitive content hidden\], Autoleaps Sales Manager, I was confident that Autoleap treats their staff well, values diversity and genuinely wants to make a positive impact on the world.

Pros

Customer service. Respectful, patient, quick to respond to questions.

Cons

There are a few features I would like to see improved but I am confident that they will continue to grow and change as they take customer feedback seriously.

Reason for choosing AutoLeap

Google review integration, great customer service, women in leadership positions, company values.

Switched from

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Frustrated with shomonkey customer support, lack of women in the company and ongoing issues with software that were taking a significant amount of time to remedy.

Review Source

Response from AutoLeap

January 12, 2024

Hi Madeleine, thanks for the great review! We're committed to continuous improvement and appreciate your confidence in AutoLeap.

TH

Tori H.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Great software!!!"

February 26, 2023

5.0

The customer service has been exceptional

Pros

The customer service has been exceptional,they work with you 1 on 1 and teach you how to use it !

Cons

I wish it had a payroll service. They do have a time tracker to clock in and out which is a great feature

Reason for choosing AutoLeap

It met all the points we were looking for ; schedules,workboard,parts ordering, billing,

Review Source

RV

Rj V.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "Auto leap is a great easy point of sales system "

January 16, 2024

5.0

Pros

The google reviews feature is phenomenal. Work board easy to read and organized. Easy to bill out customers and take payments.

Cons

The chat between auto leap and customer could be better. You have to open and close chat. Customer has to be in system to chat with them.

Review Source

Response from AutoLeap

January 22, 2024

Thanks for the 5-star review! We appreciate your feedback.

FF

Fawn F.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Amazing - Highly Recommend"

November 12, 2023

5.0

\[sensitive content hidden\] and his team have made this transition completely easy!! With me every step of the way!

Pros

I love the simplicity of using the program. Sending estimates and invoicing has never been easier!

Cons

Nothing that I can say in a negative light.

Reason for choosing AutoLeap

It was literally the only one that I felt could help our business

Switched from

[Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/)

I liked the way the program looked and was pleasantly surprised to have the ability to send customers estimates and have them be able to sign off on it.

Review Source

Response from AutoLeap

January 12, 2024

Hi Fawn, thanks for your fantastic review! We're thrilled that AutoLeap has made tasks like estimates and invoicing easy for you.

JO

JOSH O.  
SERVICE ADVISOR  
Automotive  
Used the software for: Less than 6 months

### "Ease of use"

February 9, 2024

4.0

my experience is pretty positive so far.

Pros

How easy it is to right up estimates to sell

Cons

It can slow down your computer if to many tabs are open.

Review Source

Response from AutoLeap

May 28, 2024

Hi Josh, thank you for the wonderful feedback!

BP

Brian P.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "Amazing in a lot of aspects but has some bugs"

November 14, 2022

5.0

Overall very good.

Pros

being able to send the estimate and have the customer defer or approve work is amazing.

Cons

It runs on chrome and has a lot of glitches and has extremely slow load times every once in a while compared to using software downloaded. Parts tech has great features but takes a while to add parts to the cart as well as sometimes can show inaccurate parts.

Alternatives considered

[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)

Reason for choosing AutoLeap

Auto leap appeared to integrate better

Switched from

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)[AutoVitals](https://www.capterra.com/p/199983/The-Digital-Shop/)

Combine multiple systems into one

Review Source

MM

Mindy-Jo M.  
Service advisor manager  
Automotive  
Used the software for: Less than 6 months

### "GET THIS SYSTEM !!! "

March 11, 2024

5.0

So far so good. It is so easy to find a client and make a RO or invoice.

Pros

The work board and flow. I love the texting feature. and the auth signature

Cons

the price and no place to put state inspection expiry dates.

Switched from

[ALLDATA Shop Manager](https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/)

this was easy to use and worked with Quick books online

Review Source

Response from AutoLeap

March 19, 2024

Hi Mindy-Jo, thank you for the wonderful review!

AC

Alicia C.  
Vice President / Bookkeeper  
Automotive  
Used the software for: Less than 6 months

### "Looking forward to learning AutoLeap"

October 18, 2022

4.0

Pros

The features I most like is the work board because you can easily move jobs from estimate to in progress to invoice and then paid; also send customers estimates and invoices by email for quick authorizations and payments. We also like the fact the technicians can type in the job diagnostics and be able to send photos and videos to the customer. AutoLeap is somewhat easy to use but takes time to learn it. The integration was not so easy because when haven't had the time to practice with the software.

Cons

Connecting to Mitchell needs to be improved, but they are working on it; when we choose products we can only bring one over one at a time. Compared to ProDemand, \[SENSITIVE CONTENT\] found it easier to learn immediately, wheres it is taking him long to learn AutoLeap, but he continues learning.

Reason for choosing AutoLeap

Because it seemed the easiest to use. Mitchell seemed like it would be a lot of work. ProDemand is what comes easy to \[SENSITIVE CONTENT\].

Review Source

Response from AutoLeap

February 12, 2024

Thank you for sharing your thoughts on AutoLeap! We're glad to hear that you appreciate the work board functionality and the ability to seamlessly manage jobs and communicate with customers.

AB

Aaron B.  
Manager/Owner  
Automotive  
Used the software for: Less than 6 months

### "Newer User"

May 10, 2023

5.0

Pros

I like that they integrate Motor, text, Partstech... \[sensitive content hidden\] was great to work with during the transition and really helped us out to understand the program and work around any issues that came up.

Cons

We were really hoping to downsize to one program by switching to Autoleap, however Motor has alot of missing information, so we have to keep our Mitchell Prodemand subscription as well, which is an added expense.

Review Source

Response from AutoLeap

February 12, 2024

Hi Aaron, thank you for sharing your experience with AutoLeap. We're glad you appreciate the integration and support during the transition. Thank you for choosing AutoLeap, and we're here to support you further.

MH

Matt H.  
President  
Automotive  
Used the software for: Less than 6 months

### "Great product with top-notch onboarding program"

August 23, 2023

5.0

Really great onboarding process. Made sure we were comfortable with the program. Answered every question we had.

Pros

Cloud-based, intuitive interface, customizable work flow, integrated payments and marketing campaigns

Cons

Nothing was difficult about implementation.

Switched from

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

Wanted an easier interface so we could train other service writers. Also wanted online invoicing for customers and the marketing component.

Review Source

Response from AutoLeap

January 12, 2024

Hi Matt, we sincerely appreciate your positive review! It's fantastic to hear that you found our onboarding process effective and our platform user-friendly.

mR

matthew R.  
President and Owner  
Automotive  
Used the software for: Less than 6 months

### "AutoLeap is our partner moving our business ahead"

March 22, 2023

5.0

We had been searching out a new management software company that would help our busy auto repair shop improve its performance and streamline operations. We really wanted a better connection with our customers from scheduling to service and invoicing. AutoLeap was our answer! The implementation process, including multiple information sessions and some really great one-on-one support made the switch easy. I highly recommend AutoLeap for any small business that is ready to move ahead and grow.

Pros

scheduling and alerts is really usefull and easy to use.

Cons

some of the parts ordering and estimate creating can time consuming, especially at first.

Reason for choosing AutoLeap

easier to understand and customize

Switched from

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

we needed a more robust system tailored to our industry

Review Source

CZ

Casey Z.  
Business manager  
Automotive  
Used the software for: Less than 6 months

### "Great auto shop software "

March 31, 2023

5.0

Pros

You can tell from the start that auto leap genuinely cares about you. A novelty not always found these days. \[sensitive content hidden\] has been just absolutely fantastic helping myself and our team wrapping our heads around this software and it’s just been a great overall experience. We had a customer data base of 42,000 and we were able to transfer all relative customers over to the new system. I found the price to be affordable and the features are very cool . It does feel good to offer 2023 features to clients and overall have received fantastic feedback from our customers about the software.

Cons

Like anything new it does take some time getting used to. There are some minor things I would like to see tweaked in the future & I’m sure they will be. There’s no “perfect” software. This company has been great to work with and everyone I’ve dealt with has been fantastic

Review Source

Response from AutoLeap

January 12, 2024

Hi Casey, thanks for sharing your feedback. We’re happy to hear about your positive experience with us.

LN

Long N.  
ADVISOR  
Automotive  
Used the software for: Less than 6 months

### "GREAT MANAGMENT COMING FROM \[sensitive content hidden\]"

December 13, 2023

5.0

AFAN DID GREAT HELP TRAINING ME SO QUICK TO USE IN JUST A FEW DAYS.

Pros

CLOUD BASE EMAIL/TEXT ESTIMATE, PHOTOS AND INVOICE

Cons

A LOT OF CLICKING AND LOTS OF TABS IT OPENS MOTOR ESTIMATE NOT THE BEST

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/)

Reason for choosing AutoLeap

SALES TEAM AND SUPPORT STAFF

Switched from

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

I NEEDED A MANAGEMENT I CAN VIEW ON PHONE FOR INVOICE VIEWS AND WORK AT ANY LOCATION.

Review Source

sO

suriana O.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "Makes managing a shop a breeze"

March 23, 2023

5.0

using autoleap has made it easier to manage an auto repair shop. helps keep organized with repair orders and appointments. also keeps track when a client has approved a repair.

Pros

love ease of use for parts ordering that is vehicle specific.

Cons

still new to software nothing wrong yet loving everything so far.

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Reason for choosing AutoLeap

autoleap provided a complete package for me to manage my shop. Allowed me to integrate with quickbooks

Review Source

Response from AutoLeap

January 12, 2024

Hi Suriana, we're glad you had a good experience with AutoLeap!

MA

Mandy A.  
Office Manager/Service Writer  
Automotive  
Used the software for: Less than 6 months

### "AutoLeap is the future."

November 15, 2022

5.0

AutoLeap has heaven sent and we couldn't imagine doing business without it!

Pros

That we can provide our customers with an endless amount of information some of which AutoLeap helps us provide.

Cons

I can not think of a single Con about AutoLeap!

Reason for choosing AutoLeap

Shop Monkey does not offer near as much high quality features as AutoLeap!

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Quickbooks is not great for an automotive business.

Review Source

Response from AutoLeap

January 12, 2024

Hi Mandy, we're glad you had a good experience with AutoLeap!

EM

Elvis M.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Pros Tires 2 - Elvis Martinez"

December 6, 2023

5.0

Pros

I like that with Auto Leap we are able to create invoices quicker and more efficient than before.

Cons

The only Con I can think of is not being able to provide spanish invoices or estimates to my Spanish speaker customers.

Switched from

[ALLDATA Shop Manager](https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/)

The reason we made the switch to Auto Leap was because AllData required us to do a lot of the work manually which was not efficient for our shop.

Review Source

SP

Shane P.  
owner  
Automotive  
Used the software for: Less than 6 months

### "Waited too long to make a change. No need to research any further. "

December 8, 2022

5.0

Very pleased with the whole experience. Trying something new after so many years is scary but it's worth taking the LEAP! I demoed many programs and no one had it all. Autoleap was the closest for me. Do the demo and you will see.

Pros

Onboarding was very easy, extremely helpful staff to get us up and running. Love the parts lookup and ordering, saves time. Web based so I can access anytime. Reports and KPI easy to understand. Easy to watch margins live on each Ro as you write estimates. Technicians like access on their cell phones so you can go paperless. Text to pay works well and customers love it.

Cons

Learning curve was fairly steep. You learn and figure it out by doing. Patience is key. I ran it side by side with my old software to make sure everything was correct. Motor labor times can be low at times so I compare to mitchell and make corrections as needed.

Review Source

JF

Jeremy F.  
Tire Technician  
Automotive  
Used the software for: Less than 6 months

### "AutoLeap to the moon "

February 9, 2024

5.0

Overall it was very easy to learn and can foresee it becoming a vital asset in my role.

Pros

The fact that AutoLeap had a representative work every detail in full for two days and did not leave our facility until \[sensitive content hidden\] was confident that we all understood the system.

Cons

Nothing I do not like about AutoLeap. I think they have surpassed the qualities needed for our services.

Switched from

[Tire Guru](https://www.capterra.com/p/159764/Tire-Guru/)

Fastlap allowed us to transition and gave us the roadmaps needed to be more successful and green.

Review Source

Response from AutoLeap

February 12, 2024

Hi Jeremy, thank you for sharing your experience with AutoLeap. We're thrilled to hear that our representative dedicated time to ensure your team fully understood the system and that you found the onboarding process beneficial. Thank you for choosing us!

KM

Krisendra M.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "Great Product"

February 23, 2024

5.0

Pros

Auto Leap has all the bells and whistles that we were looking for in a software. From building estimates, sending invoices, reminders to customers, etc.

Cons

Everything has been great, from the staff who assisted us with implementation to the product itself. There are a few enhancement requests that our shop suggested, but really minor details.

Reason for choosing AutoLeap

Shop Monkey would not provide a demo to us more than 2 weeks to our projected opening day.

Review Source

Response from AutoLeap

May 28, 2024

Hi Krisendra, thank you for the wonderful feedback! We're glad our software and customer support has met your expectations. Thanks for choosing AutoLeap.

RG

Regina G.  
Administrative  
Automotive  
Used the software for: Less than 6 months

### "Auto Leap is Hands Down the Best!"

May 12, 2023

5.0

Pros

Auto Leap is the best. It has everything you need to see all in one dashboard to help you facilitate day to day business. With all that it has to offer you can actually do work for 3 people.

Cons

The platform is easy to get trained on and navigate through. No problems with the service at all.

Switched from

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

I needed an all-in-one platform to simplify day to day shop business.

Review Source

Response from AutoLeap

January 12, 2024

Hi Regina, we're glad you had a good experience with AutoLeap!

CP

Cera P.  
Office Manager  
Automotive  
Used the software for: Less than 6 months

### "Best All Encompassing Software"

June 9, 2021

5.0

This program makes it so much easier to schedule, assign, and keep track of work. We will never use anything else.

Pros

It is very easy to use, connects my techs in the back with the front office, the customer support is amazing, any time I have a question or suggestion they are right on top of it.

Cons

The lack of ability to assign work to more than one technician, however, I called my contact about this and they're working on it! Great customer service!!

Alternatives considered

[RO Writer](https://www.capterra.com/p/173266/R-O-Writer/)

Reason for choosing AutoLeap

Ease of use, being able to use our apple ipads/iphones/iMacs unlike with R.O.Writer Incredible customer service

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

We needed something that would help us stay more organized and automated

Review Source

Response from AutoLeap

January 17, 2024

Hi Cera, thanks for such a fantastic review.

RD

Rick D.  
owner  
Automotive  
Used the software for: 1-2 years

### "Fabulous Product "

November 11, 2021

5.0

Awsome

Pros

Ease of use, very intuitive, great support

Cons

nothing at this time. they keep improving

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[Protractor](https://www.capterra.com/p/18043/Protractor-NET/)

Reason for choosing AutoLeap

Google review functionality

Switched from

[GEM-CAR](https://www.capterra.com/p/82538/GEM-CAR/)

Looking for a more streamline and modern software with all the right features

Review Source

Response from AutoLeap

January 17, 2024

Hi Rick, we're grateful for your kind review.

DR

Debbie R.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Great all in one product for the automotive business"

March 10, 2023

5.0

Sales, training, and implementation has been great.

Pros

Being able to take pictures and send them to the customer is helping us increase salesSending the review link will be valuable to us in getting feedbackThe workflow is very natural for our business

Cons

WE have not found any negatives with the system. Every issue has been addressed.

Alternatives considered

[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)

Reason for choosing AutoLeap

Ease of use, setup

Review Source

Response from AutoLeap

January 12, 2024

Hi Debbie, thanks for such a fantastic review.