# Page 14 | AutoLeap Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is AutoLeap the right Auto Repair solution for you? Explore 742 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/216500/Autoleap/reviews

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AutoLeap

4.8 (742)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 14 - Reviews of AutoLeap

## Showing most helpful reviews

Showing 326-350 of 742 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SC

Stacy C.  
Service Advisor, treasurer  
Automotive  
Used the software for: Less than 6 months

### "Administrator "

June 11, 2023

5.0

We are able to run our business smoothly and efficiently. The support to get our business up and running has been great.

Pros

Everthing! Ease of use, no guessing, estimates are easier to do, appointment scheduling, invoices.

Cons

I have not been able to find any negatives so far!!

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Reason for choosing AutoLeap

Looked like it had everything we needed for our business and appeared simple to use

Review Source

Response from AutoLeap

January 12, 2024

Hi Stacy, thanks a bunch for your positive review.

bE

bryan E.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "3 Amigos - Review"

April 10, 2024

5.0

Really simple to use, i will now use it for now on forward with my customers.

Pros

Very easy to use. Great way to keep track of customers.

Cons

There's nothing I don't like about the system.

Review Source

Response from AutoLeap

May 28, 2024

Hi Bryan, thank you for the wonderful feedback!

MM

Marina M.  
Office Manager  
Automotive  
Used the software for: Less than 6 months

### "Planet Auto Review"

November 16, 2023

5.0

Autoleap has exceptional customer service and help is always available.

Pros

Email/texting feature for customer RO approval and technicians app.

Cons

Unable to delete RO's or backdate PO's.

Switched from

[Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/)

Doesn't integrate with QBO in Canada and didn't implement mobile phone technology very well.

Review Source

WD

Wyatt D.  
Owner/Operator  
Automotive  
Used the software for: Less than 6 months

### "Auto Leap New User review"

October 19, 2023

5.0

Pros

Easily integrated, cloud based so any smart phone, tablet or device can conduct business

Cons

Parts Tech doesn't have a full inventory of the local suppliers... I miss the supplier specific tabs for ordering...parts tech is nice, but daily I have to manual entry parts that my local suppliers have the aren't coming up on parts tech...

Switched from

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

I liked the integration of what i call the BOLT ON technology for inspections and tech documentation

Review Source

SR

Stacey R.  
office manager  
Automotive  
Used the software for: Less than 6 months

### "Happy new customer"

October 11, 2023

5.0

I am so very glad to have made the change

Pros

the quickness of the program and going from 1 customer to another. Availability of parts & and the comparison of price

Cons

having to learn a new program. I was in my comfort zone

Switched from

[ALLDATA Shop Manager](https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/)[ALLDATA](https://www.capterra.com/p/10010667/Alldata/)

the previous company speed was slow

Review Source

Response from AutoLeap

January 12, 2024

Hi Stacey, thanks for the amazing feedback.

JR

Jaime R.  
SHOP MANAGER  
Automotive  
Used the software for: Less than 6 months

### "CIEN'S GARAGE JAIME RODRIGUEZ"

November 21, 2023

5.0

EXCEPTIONAL. A GREAT PARTNER TO HAVE IN THIS INDUSTRY.

Pros

THE CUSTOMER SUPPORT TEAM WAS VERY HELPFUL IN THE ONBOARDING PROCESS. MULTIPLE FOLLOW UPS AND ALWAYS HAVING A ANSWER.

Cons

N/A

Switched from

[Shopware](https://www.capterra.com/p/145605/Shopware/)

BETTER FEATURES AND SUPPORT, MOVING WITH THE TIMES AND STAYING CURRENT ON HOW TO RUN A SHOP EFFECIENTLY.

Review Source

Response from AutoLeap

January 12, 2024

Hi Jaime, thanks for sharing your feedback. We’re happy to hear about your positive experience with us.

JZ

Joseph Z.  
shop manager  
Automotive  
Used the software for: Less than 6 months

### "Auto leap review"

October 24, 2023

4.0

Great. Answer all our questions and help along the way. plenty of follow up support.

Pros

Very easy to setup and use. Writing estimates and managing parts is very easy and faster than our old system. look and feel is nice.

Cons

Wish we could delete data, parts and labor are saved for everything. great if you have a lot of canned services. not great for one off stuff. feel like this could build over time and cause some confusion

Review Source

SK

Steve K.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Needs improvement"

January 18, 2023

3.0

The program has great potential but seems to me to still be in a development phase.

Pros

Creates a nice order and customer communication works well.

Cons

repair information integration does not work well. Many time the information needed is unavailable. I was told it would integrate with Pro Demand and to this point that is not true. The labor guide from Mitchell shows up and works on some vehicles but the technicians have no access to Pro Demand repair information.

Review Source

Response from AutoLeap

February 12, 2024

Hi Steve, thank you for sharing your feedback on AutoLeap. We appreciate your acknowledgment of the positive aspects of the platform, such as order creation and customer communication.

TS

Tia S.  
Managing Partner/ Service Writer  
Automotive  
Used the software for: Less than 6 months

### "AutoLeap should be in every shop"

September 6, 2023

5.0

\[sensitive content hidden\] have been absolutely amazing! The training and implementation process was super easy and they made the experience fun

Pros

I love the ease of parts ordering. My whole process is alot more efficient in the fact that the techs can keep working and dont have to stop everytime they need to communicate with us

Cons

nothing I like least, just alot of learning a new system that can be challenging especially going from an older system

Review Source

Response from AutoLeap

January 12, 2024

Hi Tia, we're glad you had a good experience with AutoLeap!

KG

Keiva G.  
Parts Manager  
Automotive  
Used the software for: Less than 6 months

### "AutoLeap is a great tool to help with efficiency"

October 24, 2023

5.0

Pros

I like that everything is in one place and I can add and delete with ease.

Cons

Parts are not up to date and are missing from vendors.

Alternatives considered

[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)

Reason for choosing AutoLeap

We felt that this program had more options for us to be able to manage our company.

Review Source

KH

Kirstin H.  
Service Admin  
Automotive  
Used the software for: Less than 6 months

### "AutoLeap is one of the best automotive software's out there!"

October 24, 2023

5.0

Pros

Being able to send our customers the estimates immediately

Cons

That we cannot search for a vehicle by VIN after it the work order has been created, we have only been able to search by customer name or by a specific car make & model

Review Source

RR

ROSA R.  
Admin  
Automotive  
Used the software for: Less than 6 months

### "Pros Tires - Rosa Roblero"

December 5, 2023

5.0

Pros

What I like most about Auto Leap is the many futures it provides our shop with such as messaging our customers their invoice and being able to send them appointment confirmations/reminders.

Cons

At the moment there is no Con that I have encounters with Auto Leap.

Switched from

[ALLDATA Shop Manager](https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/)

We made the switch for the lack of features All Data did not provide us with, and the fact a lot had to be done manually within their system which was very time consuming.

Review Source

Response from AutoLeap

January 12, 2024

Hi Rosa, thank you for sharing your feedback! We appreciate your trust in AutoLeap to streamline your operations.

BN

Brennen N.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Auburn Service Center Review"

April 6, 2023

5.0

So far so good. The implementation team has been great and I'm excited to get more comfortable with the system over time.

Pros

The integration with other systems such as parts ordering and labor guides has been by far the best. The reporting features are also going to be great once we get more time with the system and the reports become more accurate.

Cons

The only real complaint is the lack of customization on the printed invoice side. Hopefully this feature will be improved soon.

Switched from

[AutoShop](https://www.capterra.com/p/35810/AutoShop/)

Went to a class lead by \[sensitive content hidden\] and he explained that Winworks was costing the business time and money so I had to make the switch. \[sensitive content hidden\] also recommended autoleap

Review Source

NS

Nathan S.  
Mechanic  
Automotive  
Used the software for: Less than 6 months

### "From parts store/mechanic shop "

December 15, 2022

5.0

Experience has been very good! The staff has all been very helpful!!

Pros

The calendar appointment/reminder will keep customers informed of their appointment! Especially with this busy life nowadays! The support team has been amazing to work with!!

Cons

Inputting parts sales to each estimate. Have to have different name for each product. Should have a category for the part then the part numbers will all change or have a line code in my opinion.

Reason for choosing AutoLeap

The sales team was very helpful!

Review Source

Response from AutoLeap

February 12, 2024

Thank you for sharing your feedback on AutoLeap! We're thrilled to hear that you find the calendar appointment and reminder feature helpful in keeping your customers informed and organized. We're here to support you every step of the way!

JM

Jennifer M.  
Assistant  
Automotive  
Used the software for: Less than 6 months

### "Great"

September 15, 2023

5.0

missed labor and parts

Pros

When ordering a part, can go straight to invoice

Cons

Can not combine 2 open invoices. Having to choose the service before it will add to estimate.

Reason for choosing AutoLeap

Able to see how long it takes the mechanics to do the job, able to order with out a phone call

Review Source

AB

Angela B.  
Office Manager  
Automotive  
Used the software for: Less than 6 months

### "AutoLeap is Fabulous"

December 6, 2022

5.0

I really like this program and the ease of use. I would have preferred an in-person training rather than the zoom meetings. I am a hands on person and would rather have a person show me how to do something rather than tell me.

Pros

This product is easy to use and helps us keep track of our customers and their vehicles. I appreciate the fact that it integrates with QB online

Cons

I do not like the fact that it is very easy to duplicate a work order mistakenly and that you have to put the tech on the calendar and re-enter them on the RO

Reason for choosing AutoLeap

Ease of use and it integrates with QB online

Review Source

RH

Raven H.  
CEO  
Automotive  
Used the software for: Less than 6 months

### "Auto leap needs work but probably the most efficient the industry has to offer"

May 3, 2023

4.0

solid experience. good communication and training.

Pros

auto leap has many quirks but it's matched by a lot of features. your shop will have to use these features in a way they see fit. which will probably be different that AL default proposition.

Cons

most of the features that were sold as sticking points for the product lacked true functionality. for example customers leaving reviews almost never makes it to google because theres too many steps. customers dont want to be bothered with a complex review system

Review Source

CB

Clint B.  
Service Manager  
Automotive  
Used the software for: Less than 6 months

### "Clint - AutoLeap Review"

April 26, 2023

5.0

Ive come from the dealership environment with complex software systems. I thoroughly enjoy using Autoleap as it is very user friendly, and well thought out.

Pros

License plate bringing up the vehicle info.

Cons

Notifications. I wish I had the ability to select and deselect what notifications come through.

Review Source

DP

Darak P.  
Owner/head tech  
Automotive  
Used the software for: Less than 6 months

### "Amazing software at a great rate"

August 3, 2021

5.0

My overall experience with auto leap has been amazing. They have helped with the transition into using the software as well as helped with training and answered any questions I have had promptly. Would highly recommend to anyone looking for software of similar style.

Pros

I like the ease of use and automatic things it does for me to make my job easier.

Cons

Usability on tablet. However they have taken great steps to help improve that since I’ve been using the software.

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[PartsTech](https://www.capterra.com/p/231766/PartsTech/)

Reason for choosing AutoLeap

Ease of transition into using software, ease of use within software. Compatibility with parts distributors near me. And affordability for the software. Great customer service team and trainers for the software.

Review Source

WR

William R.  
Service advisor  
Automotive  
Used the software for: Less than 6 months

### "User friendly "

October 12, 2023

4.0

My experience with auto leap has actually been very pleasant.

Pros

Auto leap is easy to understand and is set up for easy learning of the system. The training in the beginning is extremely helpful

Cons

My only con is the fact I can not delete a Estimate

Review Source

VL

Victor L.  
CEO  
Automotive  
Used the software for: 6-12 months

### "Autoleap is the all in one POS"

November 22, 2023

5.0

Pros

Everything is fully integrated and easy to navigate.

Cons

It is still missing some integrations but more are being added.

Review Source

RR

Rocky R.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "AutoLeap"

April 21, 2023

5.0

This is at least 3 times faster than the program I was using prior to this, and it's "all in one". I don't need to use separate programs for estimating, billing/invoicing, etc.

Pros

What I like most is the ease of use, and the availability of people to answer my questions.

Cons

I haven't come up with any "dislikes" yet.

Review Source

Response from AutoLeap

January 12, 2024

Hi Rocky, we're glad you had a good experience with AutoLeap!

DJ

Daniel J.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Autoleap"

April 12, 2023

5.0

It was great Afan was great and knowledgeable with the product.

Pros

The repair guides and labor time add on in the repair order are great. There are a lot of auto populate features also

Cons

Change the scheduling portion to actually schedule appointments where you don't have to approve every request.

Alternatives considered

[Shopware](https://www.capterra.com/p/145605/Shopware/)

Reason for choosing AutoLeap

High ratings and speaking with everyone was very reassuring and when I signed on they really complimented there performance with being so patient and helpful for an opening business

Review Source

MB

Mindy B.  
Owners  
Automotive  
Used the software for: Less than 6 months

### "Awesome New System"

March 25, 2024

5.0

I love the sytem and all the team over at auto leap, they are very helpful and update and take feed back on suggestions and implent them to work better for there customers.

Pros

I love that we can start a estimate ,save all the data , track hours, labor and syn to qucik books . The calendar for the program is supper help full.

Cons

Starting something new, its alwasy tought to learn a new system but it went pretty smooth.There quick support team has been great.

Reason for choosing AutoLeap

We just found that it was the rigth fit for us financially and how many options it has for us.

Review Source

Response from AutoLeap

May 28, 2024

Hi Mindy, thank you for the wonderful feedback! We're glad you found AutoLeap helpful. Thank you for choosing us.

ZH

Zulema H.  
Marketing Manager  
Automotive  
Used the software for: Less than 6 months

### "Missy's opinion about AutoLeap"

November 21, 2023

4.0

9 out 10 the service we received was great. \[sensitive content hidden\] our Senior Implementation Consultant constantly checked in on us and had meetings with us every day until we understood AutoLeap.

Pros

How simple it is to use and learn. It took me 2-3 days to learn the full software. The training we got from our Senior Implementation Consultant was a big help.

Cons

Having to Archive orders manually when they're paid?

Switched from

[Shopware](https://www.capterra.com/p/145605/Shopware/)

The \[sensitive content hidden\] made the decision to switch softwares

Review Source