# Page 16 | AutoLeap Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is AutoLeap the right Auto Repair solution for you? Explore 742 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/216500/Autoleap/reviews

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AutoLeap

4.8 (742)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 16 - Reviews of AutoLeap

## Showing most helpful reviews

Showing 376-400 of 742 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

IL

Ian L.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Efficient Product, Medium Learning Curve"

January 30, 2024

5.0

Pros

The Digital estimates and inspection Reports

Cons

The Integrations with Parts Retailers is only about 50% for who i buy from

Review Source

Response from AutoLeap

May 28, 2024

Hi Ian, thank you for your review. We have taken your feedback into consideration for future updates. Thank you for choosing us.

RP

Richard P.  
Owner  
Automotive  
Used the software for: 6-12 months

### "Ease of use"

July 31, 2023

5.0

It has been a good experience all around

Pros

The ease of use , customer service and price

Cons

Payrix the payment portal they take to long to pay out money

Reason for choosing AutoLeap

Price

Switched from

[SocialCRM](https://www.capterra.com/p/179885/Social-CRM/)

Price

Review Source

JT

Jessica T.  
Business Owner  
Automotive  
Used the software for: Less than 6 months

### "Easy program to utilize"

March 6, 2023

5.0

AutoLeap customer services are very friendly and are good at what they do , breaking the program down to a user that is easy to navigate and understand. The program itself is fluid and few issues , better than prior programs I have used in the past

Pros

I like the fact that this program is extremely user friendly and easy to navigate . It is also Quickbooks compatible .

Cons

I had an issue with customer duplication, which the AutoLeap specialists have addressed and corrected.

Review Source

Response from AutoLeap

January 12, 2024

Hi Jessica, thank you for sharing your amazing feedback! We're delighted to hear that our user-friendly software and responsive customer service have met your needs.

LH

Laura H.  
Finance & Operations Officer  
Automotive  
Used the software for: Less than 6 months

### "Simplifies "

August 21, 2023

4.0

We went from a manual process to AutoLeap. It has saved a huge amount of time it all of our old processes.

Pros

AutoLeap simplifies all of our shop management processes. It connects to QuickBooks Online.

Cons

I would have liked more one on one training with our techs and service advisor.

Alternatives considered

[Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/)[LANKAR](https://www.capterra.com/p/129793/LANKAR-PRO/)

Reason for choosing AutoLeap

AutoLeap had a lot more features than the other alternatives.

Review Source

sK

scott K.  
president  
Automotive  
Used the software for: 1-2 years

### "Great software"

September 28, 2023

5.0

Speed of estimates

Pros

Love the parts tech integration and ease of communicating with my customers

Cons

nothing yet,just a little tough to get use to.Was not hard at all once I got into it

Reason for choosing AutoLeap

price

Review Source

Response from AutoLeap

January 12, 2024

Hi Scott, thanks a bunch for your positive review.

JA

Jose A.  
OWNER  
Automotive  
Used the software for: Less than 6 months

### "Great experiance so far"

June 16, 2023

5.0

Pros

Easy to use. Very detailed invoices and reporting. Excellent customer support and service!

Cons

I haven't experienced any issues that weren't easily fixed

Switched from

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

Mostly because of pricing

Review Source

Response from AutoLeap

January 12, 2024

Hi Jose, thanks for the wonderful review.

BM

Britnie M.  
Secretary/Cashier  
Automotive  
Used the software for: Less than 6 months

### "What a Relief!"

June 30, 2023

5.0

I am a secretary at our automotive shop. We have been using just a generic book keeping software for YEARS. AutoLeap has been an amazing addition. It's easy to use, streamlines our whole shop and just makes things BETTER. It's MADE for what we do every day.

Pros

The workboard is my favorite screen. So simple and easy to see what is going on in the entire shop. The colors and layout are perfect. I also love the use of the tags.

Cons

I really wish there was a way to sort the things on the workboard by newest to oldest vice versa.

Review Source

FM

Felipe M.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "Store manager"

March 1, 2024

5.0

Overall it’s a great program to use if your doing any mechanical work.

Pros

How well you keep track of invoicing and profits

Cons

Moving invoices in order to print from estimates to invoicing. Also when your doing oil changes you can’t do from conventional, high or full synthetic oil.

Review Source

Response from AutoLeap

March 19, 2024

Hi Felipe, thank you for your kind review!

VP

Vanessa P.  
Finance  
Automotive  
Used the software for: Less than 6 months

### "Complete Software"

March 21, 2023

5.0

Because of the great customer service, we have had a great experience using AutoLeap.

Pros

This software has everything needed in one single platform. Easy Access from anywhere. Data is protected on the cloud.

Cons

I can't get a report for purchased parts showing traceability and vendor's billing information. It's also unsecured to not be able to limit the access to the data for certain users when outside the shop. If you don't have internet, then the system won't work. It's not mobile friendly for phones or devices with small screen. The font on the documents is very small when you printed out.

Review Source

AP

Anna P.  
Finance Manager  
Automotive  
Used the software for: Less than 6 months

### "Excellent product easy to use "

April 22, 2023

5.0

Pros

System menu is simple yet functional. All of the jobs are clearly shown on the page no needs to search through.

Cons

WouldLike an easier way for techs to communicate to shop manager what is needed or required for job. Notes section isn’t as functional as preferred

Review Source

MT

Mike T.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "New Customer Auto Leap Review"

April 25, 2024

5.0

Pros

Ease of use and navigate. Customer service and assistance. Reports are easily available for tracking. Customer feedback has been positive.

Cons

None at this time. All concerns were addressed immediately.

Review Source

Response from AutoLeap

May 28, 2024

Hi MIke, thank you for the wonderful feedback.

RG

Rebecca G.  
Office Manager  
Automotive  
Used the software for: Less than 6 months

### "AutoLeap and small business"

April 10, 2023

5.0

Pros

AutoLeap has helped me to streamline and cut my time in half, if not more, writing up orders. It has saved me both time and money.

Cons

Sometimes the labor times are off. I have compared another program and it has come out more correct.

Reason for choosing AutoLeap

The fact that there are no "tiers" helped. It is one level, one rate. You don't have to worry about having to get a different tier for 1 thing you need and not others.

Review Source

JM

John M.  
Advisor  
Automotive  
Used the software for: Less than 6 months

### "Autoleap review"

February 14, 2024

5.0

Was definitely scared at first but having a good shot so far with sales up

Pros

Training, help available 24/7, examples, integration

Cons

Estimates are hard and still has some bugs but team tackles them fast

Reason for choosing AutoLeap

Ownership changed and wanted everything on same system

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Ownership changed and wanted everyone on same system

Review Source

Response from AutoLeap

May 28, 2024

Hi John, thank you for the feedback!

RK

Robert K.  
OWNER  
Automotive  
Used the software for: Less than 6 months

### "Great Product "

September 7, 2023

5.0

online approvals are easy and fast now

Pros

switching from alldata management online after 15 years of using it was scary. autoleap made the transition easy and seamless as possible. its only been a few days of using the software but so far it has been great and checks all the box's that all data did not . i am very happy with the product so far and highly recommend

Cons

color scheme is boring and bland it needs to be more eye popping.

Review Source

KT

Kyle T.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Autoleap review"

May 31, 2023

5.0

My overall experience with Autoleap has been really positive and communication has been exceptional.

Pros

The estimate feature is really easy to use as well as Autoleap payments. The customer communication, and scheduling feature were really important to run my shop and have worked out great.

Cons

There was one integration that I would like to see, but was informed the team was actively working on it.

Review Source

Response from AutoLeap

January 17, 2024

Hi Kyle, thanks a bunch for your positive review.

MB

Mark B.  
Owner/Mechanic  
Automotive  
Used the software for: Less than 6 months

### "Amazing and user friendly software"

July 10, 2021

5.0

Autoleap has made my life easier. As a business owner and tech, it made it easier to assign work to techs and send quotes to customers.

Pros

This software makes it easy to make work orders, assign work to techs and keep track of work progress. The digital inspection makes it easier to let the customers know the status of their vehicle. We like the fact that we can create and manage estimates and send real-time customer quotes and keep track of approved or deferred work. AMAZING TECH SUPPORT. Helped us get used to the program and showed us every step of the way. They were there within 1 min to help.

Cons

I don’t have any complaints at the moment.

Alternatives considered

[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)

Review Source

Response from AutoLeap

January 17, 2024

Hi Mark, thanks for such a fantastic review.

TB

TJ B.  
MANAGER  
Automotive  
Used the software for: Less than 6 months

### "AUTOLEAP IS AWESOME"

January 18, 2024

5.0

I'VE HAD A GREAT EXPERIENCE SO FAR USING THE SOFTWARE. OUR REP \[sensitive content hidden\]HAS BEEN GREAT!

Pros

EASY TO USE SYSTEM THAT HAS BEEN HELPFUL WITH DAY TO DAY BUSINESS.

Cons

THE SYSTEM SEEMS TO OPEN UP MORE BROWSER WINDOWS THEN NECESSARY.

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Reason for choosing AutoLeap

WEBSITE INTEGRATION SO THAT WE COULD USE THE SCHEDULING BUILT INTO AUTOLEAP.

Switched from

[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)

OUR SHOP USED TO BE A FRANCHISE AND WE WENT INDEPENDENT.

Review Source

Response from AutoLeap

January 22, 2024

Thanks for taking the time out to leave such a great review. We appreciate your feedback!

CB

Casey B.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "New User for Auto Leap"

March 6, 2024

4.0

So far it's been good. We opted for trying it out for 90 days verses signing up right away. As of now we plan on sticking with it.

Pros

I like the customer service. The online chat response time is great and the onboarding customer service is very attentive.

Cons

The mobile version needs some definite improvement.

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Reason for choosing AutoLeap

The reviews were superior to Shopmonkey reviews.

Review Source

Response from AutoLeap

March 19, 2024

Hi Casey, thank you for the wonderful review!

TK

Trevor K.  
Mobile mechanic  
Automotive  
Used the software for: Less than 6 months

### "Great product for managing everything in one place "

July 6, 2023

5.0

Pros

I really like how I can track and manage everything In one place, from customers to finances.

Cons

I would like to see an offline mode on the technician side as well as a way to look up repair labor times for any vehicle without a job needing to be assigned

Review Source

JWM

JONATHAN WALLACE M.  
OWNER  
Automotive  
Used the software for: Less than 6 months

### "REALY LIKE AUTO LEAP SUPORT TEAM"

February 15, 2024

5.0

Pros

ALL IN SYSTEM HELP ME , INVOICES , ESTIMATES , INSPECTIONS

Cons

ONLY THING NEGATIVE I CAN SAY IS THE PRICE

Switched from

[Mitchell WorkCenter](https://www.capterra.com/p/94051/Mitchell-WorkCenter/)

NO HAVE EVERYTHING I NEED FOR MY BUSINESS

Review Source

Response from AutoLeap

May 28, 2024

Hi Jonathan, thank you for your wonderful review.

TV

Tye V.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Mike's Tire and Auto Review"

April 20, 2023

5.0

Pros

The customer service has been great! They answer questions quickly.

Cons

The scheduler could use some work to make it easier to use for busy shops.

Switched from

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

wanted a cloud based system

Review Source

LN

Luis N.  
Service Manager  
Automotive  
Used the software for: Less than 6 months

### "Mundo Auto Sales- Luis Noriega "

March 27, 2024

5.0

Pros

How easy it is to work with making the quotes, invoicing, scheduling appointments, and the marketing.

Cons

Nothing really everything is simple and easy once you get into actually working with it but they have good people to help you to understand the system a lot.

Switched from

[ALLDATA Shop Manager](https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/)

We wanted to be more organized so we can bring in more outside customers for our service shop

Review Source

Response from AutoLeap

May 28, 2024

Hi Luis, thank you for your wonderful review.

JC

Jeremy C.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Great system for small or big shops"

November 21, 2023

5.0

Great customer service from \[sensitive content hidden\] during implementation.

Pros

Ease of use; customer engagement features, CRM functionality; parts ordering and repair information integration built in.

Cons

None at this time. It seems they are constantly improving.

Review Source

Response from AutoLeap

January 12, 2024

Hi Jeremy, thanks for the wonderful review.

JB

Jennifer B.  
Partner/Office Manager  
Automotive  
Used the software for: Less than 6 months

### "Excellent Communication"

December 30, 2022

5.0

\[SENSITIVE CONTENT\] has been amazing at answering my questions via text or call at any time. I feel reassured that I have help whenever needed.

Pros

The direct communication to our customers is critical to the success and survival of our business. Knowing that everything is integrated I now have peace of mind that our customers are not going to ever be left in limbo.

Cons

I do find the system to personally be a bit challenging to use. I don't use it daily as my service rider and technicians do so its a bit foreign to me as of yet.

Review Source

Response from AutoLeap

February 12, 2024

Hi Jennifer, thank you for your kind review.

KC

Kawayne C.  
Mechanic  
Automotive  
Used the software for: I used a free trial

### "Kc used bmw parts review "

September 24, 2022

4.0

100 percent will recommend to any business struggling with keeping things afloat like myself

Pros

Accessibility and how it actually makes everything easier on a daily basis

Cons

Just a few bugs here and there but they've been sorted out on the way afan has been remarkable

Reason for choosing AutoLeap

Not sure was just picking out on Google and this one striked me the most

Review Source

Response from AutoLeap

January 12, 2024

Hi Kawayne, thanks for such a fantastic review.