# Page 21 | AutoLeap Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 21 - Is AutoLeap the right Auto Repair solution for you? Explore 742 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/216500/Autoleap/reviews

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AutoLeap

4.8 (742)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 21 - Reviews of AutoLeap

## Showing most helpful reviews

Showing 501-525 of 742 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SM

Sanjay M.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "Acton Auto Tech: Review"

April 11, 2024

5.0

Pros

Ease of access, Ability to monitor and control work flow in a cloud database

Cons

We have not had any issues regarding autoleap

Review Source

Response from AutoLeap

May 28, 2024

Hi Sanjay, thank you for the kind review.

OH

Orion H.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Autoleap has been amazing."

August 26, 2022

5.0

Overall experience has been great, the software is very powerful and the support has been outstanding

Pros

I like the ability to easily create estimate, invoices and order parts all in one and having the technician side with digital inspections and ways of adding video, pictures , etc to the inspection.

Cons

I wish there was a google calendar integration.

Alternatives considered

[Identifix Shop Manager](https://www.capterra.com/p/230863/Identifix/)

Reason for choosing AutoLeap

It had better overall features

Review Source

BC

Brian C.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Great program for my automotive repair business "

May 25, 2021

5.0

I am very pleased with the decision I make in choosing AutoLeap! They have done everything they said they would do from my first consultation. Great job AutoLeap team!

Pros

I like that it is cloud based so I can log in from any device at any time. It is extremely easy to navigate and when there is an issue someone gets back to me is 5 minutes or less. It is synced to the motor guide so labor times are already there. Suggestions that I have made for improvements have already been implemented in a few short months. There are so many other features that I have not even utilized that will make my experience with this software better as my business grows.

Cons

As with any computer programs there are always some glitches, but nothing that hasn’t been worked out in a timely manner.

Reason for choosing AutoLeap

I liked the personal touch and customer service that everyone on the AutoLeap team provided. They treated me as I treat all of my customers. Open and honest about all aspects of their software.

Review Source

Response from AutoLeap

January 17, 2024

Hi Brian, thanks so much for the detailed and positive feedback.

CS

Crystal S.  
Secretary  
Automotive  
Used the software for: Less than 6 months

### "Crystal-Als Auto Inc. Review"

October 6, 2023

5.0

Pros

The ease of the use of software system and the support.

Cons

as of right now I am satisfied with Auto leap

Review Source

Response from AutoLeap

January 12, 2024

Hi Crystal, thanks for the wonderful review.

MR

Minerva R.  
Office Manager  
Automotive  
Used the software for: Less than 6 months

### "Amazing Shop Management System"

April 11, 2024

5.0

Pros

Workflow is much more simplified with the easy to use interface.

Cons

We have not had any issues or obstacles yet.

Review Source

Response from AutoLeap

May 28, 2024

Hi Minerva, thank you for the wonderful feedback!

GT

Gaiquir T.  
Business Owner  
Automotive  
Used the software for: Less than 6 months

### "Seamless Migration Process"

November 9, 2022

5.0

One stop (platform) from estimate to repeat business and potential new customers

Pros

Migration was an easy process. No customer history lost.

Cons

I wish there was an app feature that would allow easy for the customer to enter vehicle information prior to service or when price shopping over the phone.

Reason for choosing AutoLeap

Customer service of and from the integration team

Review Source

Response from AutoLeap

February 12, 2024

Hi Gaiquir. Thank you for the positive review! We're glad to hear that your migration process to AutoLeap was seamless and that you appreciate our one-stop platform. Your feedback on the app feature is noted, and we'll consider it for future updates. We're committed to providing excellent customer service and functionality. We appreciate your support!

TM

Tiffany M.  
Office Manager  
Automotive  
Used the software for: Less than 6 months

### "I really like what Auto Leap has to offer"

May 5, 2022

5.0

Our company has had a great experience with Auto Leap so far

Pros

I really like how easy it is to communicate with customers

Cons

I wish you had the option to call masters techs

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[Identifix Shop Manager](https://www.capterra.com/p/230863/Identifix/)[ALLDATA](https://www.capterra.com/p/10010667/Alldata/)

Reason for choosing AutoLeap

Auto Leap was much more user friendly and the customer support was more helpful than other compaines

Switched from

[ALLDATA](https://www.capterra.com/p/10010667/Alldata/)

Auto Leap was much more user friendly

Review Source

pZ

pam Z.  
vp  
Automotive  
Used the software for: Less than 6 months

### "very informative"

April 5, 2023

5.0

very happy love their customer support

Pros

the work board -seeing everything on one screen

Cons

Delete button instead of archiving allevery thing else is greatim sure once we understand more it will be a great asset to our business

Reason for choosing AutoLeap

their customer support system

Review Source

Response from AutoLeap

January 12, 2024

Hi Pam, we're glad you had a good experience with AutoLeap!

DB

Dave B.  
owner  
Automotive  
Used the software for: Less than 6 months

### "Great shop planning and invoicing software"

December 4, 2023

5.0

Enjoy how fast it is to invoice and communicate with clients

Pros

easy to use not over complicated. simple to set up

Cons

no cons as of yet it is very intuitive once set up

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Reason for choosing AutoLeap

pricing was more affordable and software less complicated

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

due to industry-specific for auto and repair

Review Source

Response from AutoLeap

January 12, 2024

Hi Dave, thanks for the review!

AL

Asher L.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "So far so good "

November 4, 2023

5.0

So far it's been good. Implementation team was wonderful.

Pros

It helps me keep everything alot more organized.

Cons

I'll get back to y'all on this one, still unsure lol

Switched from

[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)

Better reviews for you guys then for them

Review Source

Response from AutoLeap

January 12, 2024

Hi Asher, your feedback is truly appreciated!

JH

Josiah H.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "New user! Fantastic product and customer service"

December 30, 2022

5.0

Just opened a new shop and spent a long time shopping for the right Shop management software. Did a live demo at SEMA after already having settled on a different software. Autoleap was better in many areas and more cost effective for my start up shop!

Pros

Ease of use, cost effective, easy to implement and learn!

Cons

Motor hours don't match with Prodemand perfectly

Reason for choosing AutoLeap

Ease of use, integrated features, cost effective solution.

Review Source

tK

terry K.  
owner  
Automotive  
Used the software for: Less than 6 months

### "Autoleap great product"

July 31, 2023

5.0

great

Pros

Ease of use and great shop management. A plus

Cons

no complaints. Have not had any issues as of yet

Alternatives considered

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

Reason for choosing AutoLeap

better product and easier to use

Review Source

Response from AutoLeap

January 12, 2024

Hi Terry, thanks for the amazing feedback.

AJ

Ashley J.  
Automotive service consultant  
Automotive  
Used the software for: Less than 6 months

### "Jumping into the future "

September 6, 2023

5.0

Pros

Love the ease of access, easily able to create appointments and work orders on the fly.

Cons

Some kinks need to be worked out but I’m sure they’ll get there.

Review Source

Response from AutoLeap

January 12, 2024

Hi Ashley, thanks for the review!

kS

kyle S.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "Auto Leap review"

August 27, 2021

5.0

Been Fantastic.

Pros

Like all of Auto Leap. Trainer \[SENSITIVE CONTENT\] has been amazing and very helpful as we are not use to this kinda system

Cons

None that I can think of right now. We haven't used It for that long to form any cons.

Reason for choosing AutoLeap

easy of use

Review Source

AR

Austin R.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Review "

September 6, 2023

4.0

Pros

Adding digital inspections and digital estimates

Cons

Accessing motor through the integration is not great

Review Source

AM

Ashani M.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Excellent Service and Support"

August 25, 2023

5.0

Overall has been a great experience

Pros

The support that we received to transition to the system has been amazing. \[sensitive content hidden\] was excellent in how he provided guidance and support through the entire process.

Cons

Not being able to bring over data automatically into quick books due to multiple locations.

Review Source

MJ

Michael J.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Excellent"

April 7, 2023

5.0

I have had an excellent start up with my incredible Rep \[sensitive content hidden\]..KUDOS to a Job well done

Pros

The software is very user friendly and the out lay of the invoice reads well.

Cons

Can not think of any problems that I have at this time.

Alternatives considered

[PartsTech](https://www.capterra.com/p/231766/PartsTech/)

Reason for choosing AutoLeap

Sales rep response time.

Switched from

[AUTOMATE Garage Management Software](https://www.capterra.com/p/180762/AUTOMATE/)

Cost

Review Source

Response from AutoLeap

January 12, 2024

Hi Michael, thanks for the excellent review!

AB

Alan B.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Definitely recommend Auteap"

April 29, 2022

5.0

Pros

Integrating autoleap software for my day to day business was very easy. The autoleap team went above and beyond to make sure we were all informed and trained on the program. Customer service has been great. I enjoy that there is an online chat feature directly to customer service.

Cons

As of now there is no POS system integrated into autoleap which I know is in the works so definitely would like to have that option.

Review Source

Response from AutoLeap

February 12, 2024

Thank you for sharing your experience with AutoLeap! We're thrilled to hear that integrating our software into your daily business operations was a smooth process and that our team provided exceptional support and training.

GM

Gisselle M.  
Secretary  
Automotive  
Used the software for: Less than 6 months

### "Super Reliable "

November 22, 2023

5.0

Pros

How easy it is to manage and very reliable.

Cons

No compliants at all, it is running smoothly for me.

Review Source

Response from AutoLeap

January 12, 2024

Hi Gisselle, thanks for the wonderful review.

sO

steve O.  
owner  
Automotive  
Used the software for: Less than 6 months

### "leading edge auto review"

June 9, 2023

5.0

Cutting down time on phone calls. More professional looking invoicing.

Pros

time saving on every aspect of the business. Contacting customers without multiple phone calls. Customers can see exactly what they are getting. Payment option saves time.

Cons

Took a little getting used to, but after a few days practice became second nature.

Review Source

Response from AutoLeap

January 12, 2024

Hi Steve, we're glad you had a good experience with AutoLeap!

JF

Joseph F.  
owner  
Automotive  
Used the software for: Less than 6 months

### "quilty"

December 7, 2022

5.0

A great experience. The staff has been very helpful getting set up to answering question quickly when needed.

Pros

all the features in has to many to count

Cons

Well if you have slow internet then it just is slow but not on Auto Leaps part

Reason for choosing AutoLeap

based on the user from another shop ...

Switched from

[Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/)

cost

Review Source

Response from AutoLeap

January 12, 2024

Hi Joseph, your feedback is truly appreciated!

AE

Alyse E.  
manager  
Consumer Services  
Used the software for: Less than 6 months

### "Appreciation"

February 9, 2023

5.0

everyone has been more than helpful with the transition and being patient with the crazy schedules we have over here.

Pros

This program makes my everyday life easier. I am able to quickly look up repairs, quote customers, and the best part is i can have the estimate approved and paid at the tip of some fingers

Cons

only thing i do not like is when everything pops open a new browser tab.

Review Source

HP

Harlee P.  
Shop Manager  
Automotive  
Used the software for: I used a free trial

### "AutoLeap Program Review "

January 27, 2023

5.0

Pros

I like the ease of access, the simplicity over all of the program. And the customer service from our representative.

Cons

So far, I don't have any complaints on the software.

Switched from

[ALLDATA Shop Manager](https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/)

AllData has continuous problems with lagging, loss of connection, and not being able to look up customer information.

Review Source

Response from AutoLeap

January 12, 2024

Hi Harlee, thanks for such a fantastic review.

KS

Kevin S.  
Shop manager  
Automotive  
Used the software for: Less than 6 months

### "Work in progress"

February 14, 2024

4.0

It's a work in progress but I think I'm getting the hang of it

Pros

Easy to use once I got use to it and simple to read

Cons

Takes longer to finish a ticket and having to check it more often

Review Source

Response from AutoLeap

May 28, 2024

Hi Kevin, thank you for your review. We have taken your feedback into consideration for future updates. Thank you for choosing us.

DT

Dustin T.  
Owner/Operator  
Automotive  
Used the software for: Less than 6 months

### "AutoLeap"

December 7, 2022

5.0

We are utilizing AutoLeap to automate the daily mundane task as well as boost efficiency throughout the entire business.

Pros

The Onboarding process was seamless. We never had to wait on a line to get ahold of our Representative. In addition, our software representative went above and beyond to ensure success from day one and continues everyday to excel in offering top tier support for the entire team.

Cons

We could not find any cons related to AutoLeap.

Review Source

Response from AutoLeap

January 12, 2024

Hi Dustin, we're glad you had a good experience with AutoLeap!