# AutoLeap Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is AutoLeap the right Auto Repair solution for you? Explore 743 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/216500/Autoleap/reviews --- AutoLeap 4.8 (743) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 4th, 2026 # Reviews of AutoLeap Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews AK Andrea K Owner - AdministratorAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months. “It streamlined communication with SMS marketing and reminders, improved customer retention, and made organizing schedules, estimates, and invoices effortless.“ April 8, 2025 Shawn G DirectorAutomotive, 11 - 50 employeesUsed the software for: 1-2 years. “The most egregious part of all this is that Autoleap locks you into annual agreements with 60 day notice periods, so by the time you realize the software doesn't perform as promised you're locked in and cannot get out. And if you miss your 60 day notice period they will not help you out despite the fact their software doesn't work as promised, and you are no longer using it. As shop owners we shouldn't be signing term contracts with software providers that have no responsibility to function as promised, can change the feature set and functionality, or just not work over time with no recourse. If the software fails to function as promised - such as our case, you still have to pay out the contract. “ February 5, 2026 PS Pawan S ControllerAutomotive, 11 - 50 employeesUsed the software for: Less than 6 months. “From appointment scheduling and digital vehicle inspections to invoicing and customer communication, AutoLeap offers an all-in-one solution that simplifies the day-to-day challenges of running a repair shop.“ April 12, 2025 WJ Wyatt J OwnerAutomotive, 11 - 50 employeesUsed the software for: 1-2 years. “Also no ability to bulk import parts on our own made it a huge pain to upload our large library of products and maintain accuracy of it.“ December 21, 2025 AI Alexander I OwnerAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months. “exact fit for my repair shop fit, parts ordering integration with QuickBooks, and unlimited support at the high professional level“ August 30, 2024 Shawn G DirectorAutomotive, 11 - 50 employeesUsed the software for: 1-2 years. “Autoleap does not have any technician efficiency tools/ information available. “ February 5, 2026 Pooya B SERVICE ADVISOR AND MANAGERAutomotive, 11 - 50 employeesUsed the software for: Less than 6 months. “Its user-friendly interface makes tasks like scheduling, invoicing, and customer tracking easy to handle, with all essential features conveniently in one place.“ December 24, 2024 AS Adam S OwnerAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months. “The techs can not access the shop calendar. When I asked Autoleap about this, they gave me a scenario where you set the tech up as an advisor.“ May 2, 2025 ## Showing most helpful reviews Showing 1-25 of 743 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Raquel A. Manager Automotive Used the software for: 6-12 months ### "Auto Leap Reviews" March 19, 2025 5.0 Auto Leap is an excellent and efficient tool in today's demanding auto industry, easy to use and implement. Pros Auto Leap is fast and easy to use. I like the easy and effective way of communicating with the customers. Cons Pricing is a bit high and not fully disclosed when shopping around for a automobile software. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) Reason for choosing AutoLeap Easy to use and the more features it has to offer. Review Source AK Andrea K. Owner - Administrator Automotive Used the software for: Less than 6 months ### "Great platform! Lots of features to help efficiency in auto shop. " April 8, 2025 5.0 AutoLeap has been incredible so far. The platform is user-friendly, the customer support is excellent, and the range of features available has truly exceeded our expectations. The highlight for us has been the thorough and well-structured implementation process. Working with \[sensitive content hidden\] has been a great experience—she ensured our team was fully prepared and confident to start using AutoLeap full time. Pros AutoLeap has been a game-changer for our shop. It streamlined communication with SMS marketing and reminders, improved customer retention, and made organizing schedules, estimates, and invoices effortless. The platform is user-friendly, and the implementation support—especially from \[sensitive content hidden\]—was excellent. Cons We had a hard time scheduling our zoom calls/meetings during business hours. When owners work in the business, it is hard to jump on a call while the business is open - so most of the time we had a lot of distractions. Would have loved it there was an after business hour team. Alternatives considered [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) Reason for choosing AutoLeap AutoLeap is a web based software and can be accessed from anywhere. Switched from [ALLDATA](https://www.capterra.com/p/10010667/Alldata/) They didn't offer any features that we were looking for. Specifically, SMS marketing. Review Source Shawn G. Director Automotive Used the software for: 1-2 years ### "Look Good, but looks are only skin deep - Autoleap doesn't perform" February 5, 2026 1.0 I was sucked in by how good the software looked, and the promise of all these excellent features - many of which were not even available when we opened our account despite them being demonstrated during the demo. We had to sit on wait lists for the features, then they did not work as promised. The most egregious part of all this is that Autoleap locks you into annual agreements with 60 day notice periods, so by the time you realize the software doesn't perform as promised you're locked in and cannot get out. And if you miss your 60 day notice period they will not help you out despite the fact their software doesn't work as promised, and you are no longer using it. As shop owners we shouldn't be signing term contracts with software providers that have no responsibility to function as promised, can change the feature set and functionality, or just not work over time with no recourse. If the software fails to function as promised - such as our case, you still have to pay out the contract. We should probably get a lawyer involved. Save yourself the headache and find other software. AutoLeap has great marketing, and the demos look great, but in practice the software just does not deliver. We are making much more now that we switched away from the software. The bump in profitability has definitely more than covered their monthly subscription that I'm still paying despite not using the software. Pros The integrated nature of the software, and unified customer communication, along with the feature list. Cons Features are 80% baked. They look good, but don't work in practice. Integrated parts ordering looks great, but it doesn't work well. Someone defers a job, you lose all your parts. If you have some parts authorized, but not all, you have to remove the unauthorized parts to complete the order, or you have to leave the software to order manually. It sounds great, it looks great, but honestly it just doesn't work. The implementation of the features is pretty terrible compared to competitors. The most basic reporting has too many variances - you can open 3 labour reports for the same period and all have different values for not only hours, but dollars billed. How are you supposed to run a business if you cannot trust the numbers in the system. I had to create manual process to work around this. They even acknowledged the issue and were sending me data in excel for me to use because the reports were not correct. Then suddenly they stopped sending the monthly reports - but the issue was never fixed. They implement a new inspection system, but they force you to use their DVI inspections, and they are awful. They Brake Inspection" had more inspection items then a "Comprehensive Inspection" and there is no way for us to amend it. You can quote something out, then it suddenly disappears, with line items disappearing from work orders. Most frustratingly, technicians were occasionally unable to complete inspections, and we had to open new work orders to do the same thing over again. Now you have to transfer all the line items of the work order, parts ordered, and the customer approval stays with the old work order. We were able to eliminate two advisors in our 7-bay shop by switching away from Autoleap through increased efficiencies with our new provider, and now the shop is running much more efficiently. Autoleap is trying to force you to run your shop to fit their software. I want software that operates around my shop. You cannot run your shop at a high level of efficiency with this software. Maybe 65-70% tech efficiency, and you must overstaff the advisors to make it work. Autoleap does not have any technician efficiency tools/ information available. There is no summary of the hours booked in the calendar by day, so you know how much work you have booked for each day. And the work around requires using the calendar by technician, but the length of the calendar appointments default to 1 hour. The advisor has to make it the right length for each appointment, not based on hours estimated, then we have to revise the appointment as work is authorized. I'm sure they will introduce new features to address these gaps in the software, I'm also 100% certain that the new features won't work properly. The people who have developed the software have never worked in a high performing shop. I think the people who like this software are the ones coming from legacy software in small shops, and don't realize that better software exists. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)[Protractor](https://www.capterra.com/p/18043/Protractor-NET/)[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)[Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/) Reason for choosing AutoLeap It was a Canadian company that offered what appeared to be an excellent feature set. Switched from [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) We had an issue with shopmonkey software going down, and the feature set of Autoleap wooed us. We didn't realize the features in the demo weren't available when se started using the software, and that they don't work reliably. Review Source MD Mike D. General Manager Automotive Used the software for: 6-12 months ### "Automotive Service integration" February 26, 2025 5.0 Very positive, user friendly and efficient way to process service invoices. Pros You can do everything in one place, with the ability to go paperless. Cons Web based platform has lag from time to time Review Source JS Jaeger S. Apprentice Automotive Technician Automotive Used the software for: Less than 6 months ### "Loving it!" December 1, 2024 5.0 Overall, im very happy with the program. Ive found it to speed up my inspection and repair times and provide for easier access to more accurate diagnostics. Pros Smooth usage between laptop, tablet and cellphone even for an app based program. Enjoy the direct access Prodemand and Mitchell and the ability to hilight notes and concern points for the service managers to be able to bring tk the customers attention while i continue on with the diagnosis, repair or inspection. Cons A bit laggy, we have found that at the shop at times it will highlight with an odd error for vehicle model year on the laptop side of the program, but on the phone or tablet itll work with no issues, you just have to transfer out. Another issue weve had is when trying to access mitchell, it will start to load a secondary page and subsequently crash both pages, forcing a restart of the inspection or repair timing. Switched from [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) Boss made the decision, but ultimately it had to do with the amount of down time and crashes their program had. At one point we lost a 6 month customer database that we could only recover with paper invoices, mitchell couldnt do anything to rectify the problem. Review Source Response from AutoLeap December 17, 2024 Thank you for the 5-star review! We’re thrilled to hear that AutoLeap’s seamless integration across devices, along with features like Prodemand and Mitchell access, have been valuable for your shop. It’s great to know that highlighting notes and concerns helps improve efficiency while you focus on repairs. We’re here to support you every step of the way! JJ Justin J. Owner Automotive Used the software for: 1-2 years ### "ZERO star if possible" May 7, 2025 1.0 Horrible would be being nice. They have their own agenda and do NOT care if you loose money. Pros I like the workboard. It is customizable to some degree but could use a lot more. Scheduler is good but again could use more customizable options Cons Everything changes all of the time. Updates every month cause bugs or as they say is a fix for something else and creates a problem. I have lost an extreme amount of money to so called "glitches" in the system. Estimates and invoices are live so if you accidentally change something to a customer advantage while they are viewing it that can really cost a lot of money. I have had parts disappear from ROs and then they don't get paid for. It has so many glitches every day that I get sick of writing emails. I believe the hope you just eventually give up on asking them to fix things. It is usually months before a supposed solution gets resolved. I will be switching away as soon as my contract is up. They pressure you in the demo with a great deal to lock you into a contract. Switched from [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) Wanted cloud based so I could work on estimates remotely if needed. Review Source Response from AutoLeap May 21, 2025 Thank you for taking the time to share your feedback We appreciate your honesty and would welcome the opportunity to speak with you directly and work through these concerns. Please let us know a convenient time to connect. We’d like to review your experience thoroughly and explore what we can do to make things right. Thank you again for your feedback. Regards, Team AutoLeap AS Adam S. Owner Automotive Used the software for: Less than 6 months ### "I would not recommend using Autoleap" May 2, 2025 1.0 I have used Autoleap for 3 months, decided at 2 months (high stress from advisors and techs) that is was not right for our shop. The techs are very limited in abilities. They cannot log or see their flag hours. The techs can not access the shop calendar. When I asked Autoleap about this, they gave me a scenario where you set the tech up as an advisor. It was very complicated for the tech to jump back and forth to have access to something simple. The Invoices created a lot of questions that we never had 'What is this \_\_\_\_ ' many items on the invoice cannot be changed. Things as simple as Fonts or Bold in the title. The customer service is lacking as well, I sent multiple emails with concerns and problems with most answers being - 'not possible' or 'our team is working on that'. The Contract is vague and will lock you in. Do you research, Autoleap is not the best software for shop management. There are so many better options out there. They are a money grab contact software and will put the carrot out in front of you. I would not recommend using Autoleap. Pros Unfortunately, not very much. Customer service is poor the software seems to be written by people who do not understand the automotive industry or shop flow. Cons Invoices look messy and are not customizable as promised. The techs cannot view their flagged hours or the work calendar. Alternatives considered [Shopware](https://www.capterra.com/p/145605/Shopware/)[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/) Reason for choosing AutoLeap Was promised they were able to do things that we needed - techs tracking hours, stop using google calendar for the techs. Review Source Response from AutoLeap May 14, 2025 Thank you for your honest feedback. We’re sorry to hear that AutoLeap didn’t meet your expectations and that it created added stress for your business. While we aimed to address your concerns thoroughly, we understand the solutions didn’t align with your shop’s needs, and we regret the experience fell short despite our efforts. We respect your perspective and thank you for taking the time to share it. Your feedback is invaluable as we continue working to improve the product and our support. Best Regards, Team AutoLeap. CB COLLIN B. Owner Automotive Used the software for: 1-2 years ### "glitch riddled and contract happy. dont waste your money or time." December 8, 2024 2.0 You pay a lot for a system that isn't any better than the others that are cheaper. Every time they would add an update to the software, they would have other issues after. At the time of writing this, I am still dealing with customer info being removed from tickets every time i enter back into a ticket. they apparently fixed this issue but it is still present. When i tried to leave, they told me my contract automatically renewed (without my approval or knowing) and they wont let me leave the contract even though i've made it very clear the system doesnt work for my shop. fyi, no other shop management system does this and autoleap is the most expensive system out there and yet is a good ways behind the other systems you can get. Pros Product has a lot of cool features (although most other softwares have the same features) the support team was quick to respond when there were issues (there have been plenty in just a year) Cons Software is full of glitches and errors. The web app often freezes and the inspections are problematic. Often inspections would come back incomplete and we would lose all data and details of the inspection. You cant record more than a few seconds of video for inspections so its totally pointless to have them on there. Pay attention to the contract you're signing. the contract states they can renew your contract every year without your approval and without giving you a heads up. It doesn't bode well for a company when they feel the need to hold you into a contract to get you to stay and pay them money. all the other software we have used were month to month because they believe they have to earn your business every month and if you need to leave to better your business then they are more than happy to let you leave. autoleap however does not operate that way and will not let you leave even if their software isnt working for your business. there are no 3rd party integrations with autoleap, so dont expect to be able to add any of the other awesome 3rd party systems that can make your business thrive. Autoleap wants you to rely on them and them alone. Switched from [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) originally i switched for the online appointment scheduler autoleap has but afte switching i found that their scheduler doesnt sync with your actual calender or anything. its just a generic scheduler where you pick the available days and times and customer pick what day and time they want but you can very likely be booked up. it has made a lot of customers mad when they think theyre scheduling their appointment only to find out you're not available for over a week. Review Source Response from AutoLeap December 24, 2024 Hi Collin, Thank you for sharing your detailed feedback. We appreciate you taking the time to outline the challenges you’ve faced. We have had a manager reach out to discuss your concerns around the product and contract and are confident that the "glitches, errors, freezes, and data loss" can be resolved by our support team now that they have been reported. We’re continuously improving our product, and feedback like yours is invaluable in guiding our updates and enhancements. Please feel free to continue working with your dedicated Customer Success Manager and our Manager of Customer Success on any additional questions or needs. Best regards, JT Jennifer T. Office Manager Automotive Used the software for: Less than 6 months ### "Great for multiple locations" June 5, 2025 5.0 Pros Ability to communicate with customers by text or email. Easy to use and cloud based environment. Ability to manage more than one location Cons Setup can be a bit tome consuming if you are not uploading any information form a previous customer management system. Alternatives considered [Identifix Shop Manager](https://www.capterra.com/p/230863/Identifix/) Reason for choosing AutoLeap Ability to manage multiple locations as we are expanding Review Source RD Robert D. Manager Automotive Used the software for: Less than 6 months ### "Autoleap ⭐️⭐️⭐️⭐️⭐️" December 11, 2024 5.0 I really like autoleap system No complaints after 3 months of using it every day Pros User friendly way better than Alldata Easy to comprise packages for billing Has many options for billing Was able to merge our Alldata customer database and repair history to autoleap for easy lookup The people at autoleap helped us learn and use there system on a daily basis for over a month,they have a great team \[sensitive content hidden\] both have help a lot with set and making sure on a daily basis we were up and running and able to bill out our customers We were having trouble with Alldata’s new automotive billing system and there people were not helpful at all nobody at all Alldata will follow up or follow thru to help We were with Alldata for over 18 years We were scared to change systems for over 6 months then we made the move October 2024 to autoleap and we should done it sooner Cons Being able to look up car without tying to carfax for motor cataloging system You have to manually lookup the license plates and vin on another website and then copy and past to autoleap Switched from [ALLDATA Shop Manager](https://www.capterra.com/p/10002548/ALLDATA-Shop-Manager/) Autoleap is a lot easier to comprise estimates and bill out and collect from customers Review Source Response from AutoLeap December 26, 2024 Hi Robert, Thank you for sharing your detailed and glowing review! We’re thrilled to hear that you’re enjoying the ease of using AutoLeap and that our team was able to support you during the transition. It’s great to know that features like customer database migration, flexible billing options, and estimate creation have made a positive impact. We understand your feedback about vehicle lookups and will share it with our team for future improvements. We’re so glad you made the switch and appreciate your kind words about our team—it means a lot to us! If you ever have questions or need assistance, we’re here to help. Best regards, The AutoLeap Team AR Ashlee R. Office Manager Automotive Used the software for: Less than 6 months ### "I highly recommend AutoLeap " March 16, 2025 5.0 Pros AutoLeap is easy to use and very user friendly. Cons I have not enjoyed some of the financial side of things and the inventory requirements. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) We were making Quickbooks Point of Sale work and switched because we finally found something worth trying. Point of Sale is obviously not set up for automotive repair work. Review Source EH Eliot H. President Automotive Used the software for: Less than 6 months ### "Highly Recommend" September 24, 2024 5.0 Our experience has been very good so far. Just a few days learning curve to get it down. Pros Makes customer communication much easier. Cons fluid specs are hard to find for differentials and such. Alternatives considered [NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/) Reason for choosing AutoLeap Reviews, usability. Generally did not like the Napa one, from what I saw. Switched from [Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/) Price and credit card integration. We had used it for 19 years, they had made very little progress. Review Source Response from AutoLeap September 27, 2024 Thank you for your review! We are thrilled to hear AutoLeap has made customer communication easier for you. We appreciate your patience during the learning curve and are excited to see your continued success with the software. RB RANDY B. GENERAL MANAGER Automotive Used the software for: Less than 6 months ### "REVIEW OF AUTOLEAP INITAIAL STARTUP." November 29, 2024 5.0 THE OVERALL ATTENTION TO HELPING THE END USER THRU CONTACT AND TRAINING BY EXCELLENT SUPPORT STAFF. Pros AUTO LEAP DOES AN EXCELLENT JOB OF PULLING TOGETHER THE TECHNOLOGY NEEDS OF THE AUTOMOTIVE REPAIR SHOP. Cons THERE COULD BE MORE VIDEO TUTORIALS AVAILABLE THAT GO MORE IN DEPTH TO THE PROCESSES AVAILBALE IN THE SOFTWARE. Switched from [Tekmetric](https://www.capterra.com/p/190952/Tekmetric/) APPT CALENDER LACKED INTEGRATION. AUTOMATED CONTACT WITH CUSTOMER LIMITED. Review Source Response from AutoLeap December 17, 2024 Thank you for the 5-star review! We’re thrilled to hear that AutoLeap is effectively meeting the technology needs of your automotive repair shop. jP jake P. store manager Automotive Used the software for: 6-12 months ### "loving autoleap" September 30, 2024 5.0 great and the team will help you at all cost and carter to want ever i need and one on one talks and help when i need it the most.. Pros easy to use and carter to my needs. and team is there when i need them wow thank you for making it easy guys.. Cons lagging at times. tested internet and found no problems , so confirmed that at times it is running slow and lagging. Switched from [Tire Guru](https://www.capterra.com/p/159764/Tire-Guru/) accounting is so much better and inventory is so much better and so much more easy to use. Review Source Response from AutoLeap October 7, 2024 Thank you for your wonderful review! We're delighted to hear that AutoLeap has been easy to use and has catered to your shop's needs. We're glad our team has been there to support you whenever needed. EA Evan A. Owner Automotive Used the software for: Less than 6 months ### "Excellent Shop Management Option" September 27, 2024 5.0 Greetings, I have been searching for a shop management software for a while. When I saw Autoleap, I was intrigued. I requested a test drive, they were very responsive. I was set for a trial and talked to live people every step of the way. It is not a cheap option but so far it is worth every penny. Special thanks to \[sensitive content hidden\] for excellent customer service and training. Strongly recommend to any mechanic shop. Cheers, Evan Acar Rio Rico, AZ Pros User friendly, very well laid out, excellent reporting feature, parts ordering feature, WIRING DIAGRAMS!!! Cons Price... It is not the cheapest option out there but so far it is worth every penny. Alternatives considered [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) Reason for choosing AutoLeap Integrated wiring diagrams feature. Most repair information is available online in some degree. Wiring diagrams are hard to find. Review Source Response from AutoLeap October 3, 2024 Thank you so much for your positive review, Evan! We're thrilled to hear that AutoLeap is making a positive impact on your shop and that you find the wiring diagrams and other features helpful. LS Long S. Technician and Manager Automotive Used the software for: Less than 6 months ### "Autoleap is AWESOME!!" October 27, 2024 5.0 Excellent. Very friendly people that guide you in every step of the way. Pros Ease of use on a daily basis. The ability to make estimates, invoices and prices of everything you need into one makes it very easy to use. Saves a lot of time from simply calling. Cons Switching from manager to technician when your the same person. If it's 2 different people it would be great. Review Source Response from AutoLeap November 12, 2024 Thank you so much for your fantastic review, Long! We're delighted to hear that you find AutoLeap easy to use and efficient for managing daily tasks like estimates and invoices. We understand the transition between roles can be streamlined, and we appreciate your feedback as it helps us improve. HS Hanson S. Manager Automotive Used the software for: Less than 6 months ### "Service Manager's Review on AutoLeap" November 28, 2024 5.0 So far it has been great. The communication between the front office and the back shop has never been more streamlined. Tracking metrics have never been easier. It also a big plus when the team is always open for feedback. Pros Compared to our old system, it was like a breath of fresh air. UI was intuitive and easy to learn. On boarding with them was a breeze (especially with their support team). Shoutout to \[sensitive content hidden\]! Cons Like all new things, getting used to the new system took a bit of time but with the help of the support team it became lest of a daunting task. Review Source Response from AutoLeap December 17, 2024 Thank you for the 5-star review! We’re thrilled to hear that AutoLeap feels like a breath of fresh air compared to your old system. It’s great to know you’re enjoying the intuitive interface and that our support team made onboarding a breeze. We’re here to keep making your experience seamless—just let us know if you need anything! JK Jagveer K. Owner Automotive Used the software for: Less than 6 months ### "Voom Auto Review" February 24, 2025 5.0 The service was amazing! lots of help available Pros Auto Leap is Easy to use and and easy to understand. It has helped to streamline my buisness Cons It is a little pricey for a new buisness but i know that it will be worth it at the end with all the time i save Review Source AA Ali A. Dealer Principal Automotive Used the software for: 6-12 months ### "Great software !" October 25, 2024 5.0 its great 10/10/ Staff and system both are awsome! We thank Cisilia for all the checkins ! Pros Autoleap is a good software with great support behindit. Cons There is nothing to complain about with autoleap Review Source Response from AutoLeap November 12, 2024 Thank you for the positive review, Ali! We're thrilled to hear that AutoLeap is meeting your expectations and that our support team, especially Cisilia, has been instrumental in assisting your dealership. Your satisfaction and success are what motivate us daily, and we look forward to continuing to support your business. Thanks for choosing AutoLeap! MD Matthew D. Technician Automotive Used the software for: Less than 6 months ### "Auto leap technician review" December 6, 2024 5.0 Easy and accessible features easy to navigate Pros Ease of use and accessible help at anytime Cons Can not run multiple log ins as a technician Switched from [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) cost effective and easy to navigate website Review Source Response from AutoLeap December 17, 2024 Thank you for the 5-star review! We’re so glad to hear that AutoLeap is easy to use and that our help is always accessible whenever you need it. We’re here to ensure your experience remains smooth and hassle-free! MS Marshal S. General manager Automotive Used the software for: Less than 6 months ### "Northville Auto" December 11, 2024 5.0 Pros \- Integration with local parts suppliers - instigation with Google reviews Cons I'm not sure if this has anything to do with autoleap but the switch to the global payments debit system has been a struggle. Review Source Response from AutoLeap December 26, 2024 Hi Marshal, Thank you for your review! We’re glad to hear you’re enjoying AutoLeap’s integration with local parts suppliers and Google Reviews. We understand your concerns about the transition to the global payments debit system and are happy to assist if needed—feel free to reach out anytime! Best regards, The AutoLeap Team aS amir S. manager Automotive Used the software for: Less than 6 months ### "autoleap for the future " October 31, 2024 5.0 pleasing , the reps were great in ensuring we were ready before launch date Pros the reports and and parts ordering are way nicer than what i was use to previously Cons had to change the workflow of the shop to accommodate Switched from [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) needed a cloud based system for the shop Review Source Response from AutoLeap November 12, 2024 Thank you so much for your positive feedback, Amir! We're delighted to hear that our reports and parts ordering features have enhanced your operations. It's great to know that our team was able to assist effectively as you transitioned to a cloud-based system. AM Arion M. Manager Automotive Used the software for: Less than 6 months ### "AutoLeap Review" December 27, 2024 4.0 Better than a lot Auto Repair software I've seen Pros Ease of function and payment processing integration. Cons I would like when a new tile is clicked it opens a new window instead of changing the window. Alternatives considered [Tekmetric](https://www.capterra.com/p/190952/Tekmetric/) Reason for choosing AutoLeap Cost comparison and other features provided. Review Source CM Cosme M. Owner Automotive Used the software for: Less than 6 months ### "Silver Star approves of AutoLeap" November 22, 2024 5.0 Pros It is very user friendly so it is very easy to get the team on to autoleap Cons I am unable to create unique percentage markup for parts each time. Review Source Response from AutoLeap December 17, 2024 Thank you for the 5-star review and for sharing your feedback! We’re thrilled to hear that AutoLeap’s user-friendly design has made it easy for your team to get started. We also appreciate your note about the percentage markup for parts. Your feedback is valuable, and I’ll pass it along to our product team for review as we continue improving the platform. JM Jessica M. Administrator Automotive Used the software for: Less than 6 months ### "Such a great, efficient program!" December 11, 2024 5.0 I was hesitant at first, but after a few weeks I feel very comfortable using AutoLeap. The team provides a great amount of training sessions and help whenever needed. Pros I love how efficient the program is and how easy is it to learn to use. Cons I haven't run into any major issues so far. Any minor issues have been quickly resolved with the help of the chat feature. Review Source Response from AutoLeap December 26, 2024 Hi Jessica, Thank you for your amazing review! We’re delighted to hear that you’re finding AutoLeap efficient and easy to learn. It’s great to know that our training sessions and chat support have made your experience comfortable and seamless. If you ever need assistance or have questions, we’re always here to help! Best regards, The AutoLeap Team