# Page 23 | AutoLeap Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 23 - Is AutoLeap the right Auto Repair solution for you? Explore 742 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/216500/Autoleap/reviews

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AutoLeap

4.8 (742)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 23 - Reviews of AutoLeap

## Showing most helpful reviews

Showing 551-575 of 742 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LC

Luis C.  
Shop Manager  
Automotive  
Used the software for: Less than 6 months

### "Abney Auto Feedback"

November 21, 2023

5.0

Pros

The Ease of creating invoices, having everything in one place and google review integrations.

Cons

None to provide, and very happy with our purchase.

Review Source

Response from AutoLeap

January 12, 2024

Hi Luis, thanks a bunch for your positive review.

jD

jonathan D.  
owner  
Automotive  
Used the software for: Less than 6 months

### "AutoLeap review"

December 9, 2022

5.0

My overall experience with autoleap has been amazing because they have made me feel secure on the services that they provide and showing me their software instead of leading me without support.

Pros

What i like most about the software is giving my costumers the opportunity to show them what is going on with their vehicle with visual pictures.

Cons

no complaints so far starting with the software.

Review Source

Response from AutoLeap

January 12, 2024

Hi Jonathan, we're glad you had a good experience with AutoLeap!

MH

Michael H.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "Great program "

April 27, 2023

5.0

Pros

I like that once you learn all the bells and whistles it is a program that can boost your business and revenue I would highly recommend

Cons

It is time consuming to learn but once you do it’s fantastic

Review Source

Response from AutoLeap

January 12, 2024

Hi Michael, thanks a bunch for your positive review.

KB

Kim B.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Great Program "

February 3, 2023

5.0

It has been a good experience. The team has been super helpful and responsive to our needs. There is frequent follow up to ensure we were successful with learning the system.

Pros

Ease of use and ability to organize flow in one system.

Cons

Some of the functions take a bit to figure out where they are such as labor and parts guides. The vehicle information authorization price can lag quite a bit.

Reason for choosing AutoLeap

Ease of use after completing the demo and cost.

Review Source

FT

Fred T.  
OWNER  
Automotive  
Used the software for: Less than 6 months

### "best shop management software I've used"

August 17, 2023

5.0

Pros

Maximized efficiency in generating quotes, repair orders, ordering parts, and billing

Cons

There are so many features that's a little overwhelming at first but after getting used to the process it proves to be quite useful

Review Source

Response from AutoLeap

January 12, 2024

Hi Fred, thanks for the wonderful review.

AL

Amelia L.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "The best on boarding around!"

September 15, 2023

5.0

It’s a learning in progress for sure but once we’ve mastered it we will wonder how we ever did without it !

Pros

Every feature you can think of this software has! Amazing help from love agents!

Cons

A lot to learn! There are “multiple” clicks needed for some things that seem a little redundant and they need to integrate AllData.

Alternatives considered

[Tekmetric](https://www.capterra.com/p/190952/Tekmetric/)

Reason for choosing AutoLeap

Feature availability Price Compatibility w/ The Institute

Review Source

JM

Joseph M.  
Executive Assistant  
Automotive  
Used the software for: Less than 6 months

### "Available to Help"

November 2, 2023

5.0

Pros

The availability of the virtual help desk - as well as their thorough answers.

Cons

Sometimes the available features. There are some things that have yet to be implemented that should be soon

Review Source

TC

Tim C.  
tech owner  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "A Mechanics best friend"

May 20, 2022

5.0

very informative and helpful with set up

Pros

fairly easy to use and have established the system quickly

Cons

nothing , very impressed and no complaints

Reason for choosing AutoLeap

lot of good reviews and like the research i found about it

Switched from

[ALLDATA](https://www.capterra.com/p/10010667/Alldata/)

more options

Review Source

Response from AutoLeap

January 12, 2024

Hi Tim, thanks for the amazing feedback.

AJ

Austin J.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Excellent service excellent product!"

November 12, 2021

5.0

Actually quite fun!

Pros

Functionality, ease of use and bang for the buck!

Cons

Literally nothing. The software works great and very simple to use.

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Reason for choosing AutoLeap

More features and less expensive!

Review Source

JJ

Joe J.  
General Manager  
Automotive  
Used the software for: Less than 6 months

### "AutoLeap Review"

March 25, 2024

5.0

Pros

Ease of use. I can see all of our repair orders in one dashboard. Quick and easy!

Cons

No cellphone or tablet app. I wish it had a VIN scanner.

Review Source

Response from AutoLeap

May 28, 2024

Hi Joe, thank you for your review. We have taken your feedback into consideration for future updates. Thank you for choosing us.

CR

Cindy R.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "New to AutoLeap"

March 23, 2023

5.0

The on boarding with \[sensitive content hidden\] was great. He took a lot off of my plate and set everything up prior to turning on the live product. They made things as easy as possible.

Pros

Being a web base product is great. Having the capability to see what is going on in our shop while we are away gives us a feeling of keeping an eye on things without having to be there. The DVI being included in the package and all one unit was our biggest selling point as we came from using NAPA Tracs.

Cons

Making a change no matter what it is in your point of sale system is hard and nerve wracking.

Review Source

AS

Andrew S.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Best version of shop management software we have ever seen."

February 7, 2023

5.0

Pros

We love everything about the software. Especially \[sensitive content hidden\]

Cons

We do a lot of heavy duty repair and would like to see more in the future integrated with autoleap.

Switched from

[Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/)

No flow through there program that worked for us.

Review Source

SP

Sal P.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "If only I signed up sooner!!!!!"

February 29, 2024

5.0

Pros

The overall ease of using the system is very user friendly, lay out is easy to understand, and functionality has been extremely useful with not only our staff, but with customers as well.

Cons

Love the fact that payments can be accepted via text, email, and in person.......however the option for tipping is not available and is having a negative impact on our bottom line.

Review Source

Response from AutoLeap

May 28, 2024

Hi Sal, thank you for your review. We have taken your feedback into consideration for future updates. Thank you for choosing us.

CB

Chad B.  
OWNER  
Automotive  
Used the software for: Less than 6 months

### "How auto leap saves me time "

March 1, 2023

5.0

I could not ask for an all in one program for my shop

Pros

Fast and easy to use all in one program

Cons

None at all.

Reason for choosing AutoLeap

Works with android and better pricing

Review Source

Response from AutoLeap

January 12, 2024

Hi Chad, thanks for the amazing feedback.

GC

Gene C.  
owner  
Automotive  
Used the software for: Less than 6 months

### "Family Traditions on AutoLeap"

July 25, 2023

4.0

Pros

Implementation, finding repair guides, vehical search, appointment scheduling

Cons

Can be complicated and overwhelming, small buttons.

Review Source

DB

Dawson B.  
Automotive service technician apprentice  
Automotive  
Used the software for: Less than 6 months

### "My review "

November 26, 2022

4.0

Auto leap has been great for me with great customer service and ease of setup and progression into using it

Pros

I am a technician in the software so I really like the ease of access to information I need on a daily basis and ease of use overall

Cons

I am a technician in the software one con I have come across is the differentials front and rear don't always have fluid type and capacity in the quick lookup for fluid specs

Review Source

Response from AutoLeap

February 12, 2024

Hi Dawson, thank you for the wonderful review.

RC

Ryan C.  
Owner  
Automotive  
Used the software for: 6-12 months

### "Great software to tie everything together "

February 16, 2021

5.0

Great. Highly recommend

Pros

Previously we were using a series of quick books email systems and excel trying to tie everything together. This software made everything seamless to put together and makes a better experience for our customers.

Cons

Small learning curve but the team was great in supporting my team to get it up to speed.

Review Source

Response from AutoLeap

February 12, 2024

Thank you for sharing your experience with AutoLeap! We're delighted to hear that our software has helped streamline your processes and create a better experience for your customers by replacing multiple tools with a seamless solution.

AB

Austin B.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "AutoLeap Review "

April 28, 2023

4.0

Fantastic customer service. Always someone there to help out

Pros

Texting features, digital inspection forms

Cons

Having some issues with the implementation of the SMS system

Reason for choosing AutoLeap

Features, mostly texting and emailing

Review Source

KT

Kevin T.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "AutoLeap is what’s ^UP^! 😊 ^^"

March 29, 2021

5.0

As the business owner AND the technician, I appreciate the overall package that AutoLeap offers. I can perform daily tasks with ease and this software really takes a ton of stress off my shoulders. Knowing AutoLeap has my back and most importantly, genuinely caring about my companies future means everything! THAT means the most to me!

Pros

AutoLeap makes sense!! As a mechanic, It just makes sense to me. The tools AutoLeap adds to my business is PRICELESS!!

Cons

…………. SILENCE…………. Enough. Said.

Switched from

[ARI](https://www.capterra.com/p/201737/ARI/)

I was looking for a auto shop program that would cover ALL of my needs, and watched a demo of AutoLeap and was extremely interested!

Review Source

Response from AutoLeap

January 17, 2024

Hi Kevin, thanks for the glowing review. We’re thrilled to hear about your experience with us.

NW

Nicholas W.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Pretty awesome service for your shop "

November 15, 2023

5.0

Overall it's a very professional platform. It will definitely maximize profit.

Pros

The work board and the scheduling is very helpful.

Cons

I wish there were more repair diagrams included. Does have great repair information still.

Reason for choosing AutoLeap

Autoleap really cares about helping solve your issues.

Review Source

jG

jose G.  
owner  
Automotive  
Used the software for: Less than 6 months

### "up to date type of servicec "

November 3, 2023

5.0

super good custommer services they truly are with me everytime need help

Pros

it give me and my bussines that super proffessional type of platform wich we needed .

Cons

nothing , so far its been a great experience

Review Source

Response from AutoLeap

January 12, 2024

Hi Jose, your feedback is truly appreciated!

JPC

Jean Philippe C.  
Technician  
Automotive  
Used the software for: Less than 6 months

### "Road King Automotive, LLC"

January 27, 2023

5.0

My overall experience has been pleasant so far.

Pros

It's ease of use and stream lined programming will make it very effective.

Cons

The initial learning curve will be lengthly but it is to be expected when implementing a new management program.

Review Source

Response from AutoLeap

January 12, 2024

Hi Jean, we're grateful for your kind review.

BB

Benjamin B.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Beleesi's Garage"

October 4, 2023

5.0

Pros

Cutting down estimate times and parts ordering. Part Tech is a game changer. Also, the calender use for scheduling has helped me stay organized and manage appoinments.

Cons

An Alldata intergration would be helpful.

Review Source

DC

Dominic C.  
owner  
Automotive  
Used the software for: Less than 6 months

### "Covers all the bases and more!"

March 2, 2023

5.0

Automatic calculation for shop supplies, RO fees, and having invoice/customer history stored has streamlined the sales process and saves so much time in the long run!

Pros

Ease of communication with customers with clear details & pricing on estimates

Cons

(due to being a custom shop) Manual entry of most parts & labor lines still necessary

Review Source

JH

Johnny H.  
owner  
Automotive  
Used the software for: Less than 6 months

### "love it!!!"

January 27, 2023

5.0

Pros

i love the fact that its an all in one program and that everything i need is a click away

Cons

i don't really have any cons myself i love the program

Switched from

[Identifix Shop Manager](https://www.capterra.com/p/230863/Identifix/)

i wanted an all in one program

Review Source

Response from AutoLeap

January 12, 2024

Hi Johnny, thanks a bunch for your positive review.