# Page 5 | AutoLeap Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is AutoLeap the right Auto Repair solution for you? Explore 743 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/216500/Autoleap/reviews

---

AutoLeap

4.8 (743)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated May 4th, 2026

# Page 5 - Reviews of AutoLeap

## Showing most helpful reviews

Showing 101-125 of 743 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CS

Crystaly S.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "Quality Repairs"

December 10, 2024

5.0

My overall experience so far has been great.

Pros

The most thing I like about Auto Leap is that it is very easy to manage

Cons

I have not been on long enough to learn about its cons.

Review Source

Response from AutoLeap

December 26, 2024

Hi Crystal, Thank you for your great review! We’re so glad to hear that you’re finding AutoLeap easy to manage and that your experience so far has been positive. If you ever have questions or need assistance as you explore more features, we’re always here to help! Best regards, The AutoLeap Team

RO

Ryan O.  
General Manager  
Automotive  
Used the software for: Less than 6 months

### "Autoleap ROCKS!!!"

October 17, 2024

5.0

I really have enjoyed using and plan to keep using it well into the future.

Pros

Ease of use, time saving, text to pay, quickbooks integration

Cons

only thing i felt was missing, was from my previous shop management.

Review Source

Response from AutoLeap

October 29, 2024

Thank you for your great review, Ryan! We're thrilled to hear that AutoLeap is positively impacting your operations and making things more manageable.

ME

Matt E.  
Shop Owner  
Automotive  
Used the software for: Less than 6 months

### "Auto leap is a great product "

September 4, 2024

5.0

Amazing customer service drop what there doing to help you out.

Pros

Once you learn how it works it easy to follow. Also repairs can be reported to car facts.

Cons

At start it a little overwhelming, it takes while to learn it. But they walk you though the entire process, need repeat help there willing to do that.

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Reason for choosing AutoLeap

Cause sales people knew there stuff and could answer my questions

Review Source

Response from AutoLeap

September 13, 2024

Thanks for the great feedback, Matt!

JA

Jacques A.  
Store Operating partner  
Automotive  
Used the software for: Less than 6 months

### "Definitely Recommend "

September 20, 2024

4.0

Pros

Love how everything is intertwined creating an all in one feel

Cons

Processing speed is a bit slow. There are many times where I have to select things multiple times for it to work.

Switched from

[TireShop](https://www.capterra.com/p/162393/TireShop/)

This was a company wide switch. I believe all of fast lap made the move.

Review Source

Response from AutoLeap

September 26, 2024

Thank you for the positive feedback and for recommending AutoLeap! We're glad you're enjoying the all-in-one feel of the platform. We also appreciate your note on the processing speed and will take it into account as we continue to enhance the software for an even smoother experience.

EM

EDMOND M.  
MANAGER  
Automotive  
Used the software for: Less than 6 months

### "AUTO LEAP SYSTEM WORKS WELL FOR MY SHOP"

September 23, 2024

5.0

POSITIVE 100%, ITS BEEN VERY EASY TO SET UP.

Pros

LOOKS LIKE AI AND I REALLY LOVE IT. STRONGLY RECOMMENDED.

Cons

SO FAR HASNT BEEN ANY ISSUES, EVERYTHING WAS GREAT!

Switched from

[ALLDATA](https://www.capterra.com/p/10010667/Alldata/)

WAS LOOKING FOR MORE ADVANCED AND I FOUNDED.

Review Source

Response from AutoLeap

September 27, 2024

Thank you for your fantastic feedback! We're thrilled to hear AutoLeap has been a great fit for your shop and that the system has been easy to set up. It's wonderful to know you're enjoying the advanced features and seeing the benefits.

GC

Geoffrey C.  
General Manager  
Automotive  
Used the software for: Less than 6 months

### "AutoLeap Rocks"

September 19, 2024

5.0

This is a tremendous product we are very anxious to fully utilize!

Pros

Ease of use, robustness and functionality! \[sensitive content hidden\] was awesome!

Cons

I really don't have anything negative to say.

Switched from

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

We didn't like many of the limitations of Mitchell.

Review Source

Response from AutoLeap

September 26, 2024

Thank you so much for the great feedback! We're thrilled to hear that you're loving AutoLeap's ease of use and robust functionality. It's exciting to know you're eager to fully utilize everything it offers. We're here to support you as you continue exploring all the features!

TC

Travis C.  
GENERAL MANAGER  
Automotive  
Used the software for: Less than 6 months

### "ABSOLUTELY GREAT EASY TO USE"

September 24, 2024

5.0

ITS BEEN GREAT QUICK EASY TO IMPLEMENT HI

Pros

EFFICIENT AND EASY TO USE BEING ABLE TO KEEP TIME IT TAKES FOR EACH JOB

Cons

SIGNING OTHER DAILY USERS UP NOTHING OTHER THAN THAT SO FAR

Switched from

[NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)

TO FIND SOMETHING THAT WOULD MAKE OUR COMPANY RUN MOR EFFICENT

Review Source

Response from AutoLeap

September 30, 2024

Thank you for your kind words! We're thrilled to hear AutoLeap has been easy to implement and is helping your shop run more efficiently.

JE

Jeff E.  
Auto repair service manager  
Automotive  
Used the software for: Less than 6 months

### "nice but a lot of extra work"

September 13, 2024

4.0

I would say my overall experience with was decent

Pros

the columns and ease of looking up parts & labor

Cons

the amount of work it takes just to give a tire estimate

Switched from

[HITS](https://www.capterra.com/p/113408/HITS/)

our company recently got bought out by fastlap

Review Source

JW

Jolisa W.  
co owner-manager  
Automotive  
Used the software for: Less than 6 months

### "Great Investment "

September 26, 2024

5.0

very helpful and fixed all of my issues quickly

Pros

Once I learned the system, I really enjoy how quick and efficient the estimate/invoice/payment process is. Finding parts and pricing fairly and efficiently is much easier now.

Cons

The initial process is a little bit tedious and kind of a long process, however there is so much help along the way, and I can see why they broke it up this way.

Review Source

Response from AutoLeap

October 2, 2024

Thank you for your thoughtful review! We're delighted to hear that AutoLeap has made processes like estimates and invoicing much easier for you.

MC

Missy C.  
Office Manager  
Automotive  
Used the software for: Less than 6 months

### "Super easy, user friendly and efficient!"

August 1, 2024

5.0

Great, easy and efficient. It's been a great transition so far.

Pros

Very easy to implement, as customer service was fantastic and helped us every step of the way ... from day one to going live and beyond, making sure that we transitioned fully. The system is easy to use and easy to train the staff. We have become a much more efficient company already!

Cons

We still have a few kinks that we are smoothing out, but has been great at resolving our issues as they come along.

Review Source

Response from AutoLeap

August 26, 2024

Thanks for the fantastic feedback! We're glad to hear the implementation was smooth and that AutoLeap has made your business more efficient. We're here to help with any kinks as you continue transitioning!

AS

April S.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Autoleap review"

September 13, 2024

4.0

Overall it has been good, we have had very few issues and our rep has been amazing at help us work through any and all steps we have encountered

Pros

I like the breakdown of the ro, our customers really enjoy being able to see step by step what they are being charged for

Cons

The motor side is not up to par with other repair data

Review Source

Response from AutoLeap

September 19, 2024

Thank you for the great review! We are thrilled AutoLeap has been beneficial for your business. We will continue to work on making it even better for you!

BJ

Bob J.  
Business Owner  
Automotive  
Used the software for: Less than 6 months

### "Absolutely no regrets in moving to Auto Leap."

August 27, 2024

5.0

Auto Leap became easier and easier to work with. I was up to speed after only 50 RO's.

Pros

The system software is designed around the auto repair industry, so it works very well for my specialized shop. I did my homework and looked at all of their competition and one by one they fell by the wayside when it came down to the complete package.

Cons

Information from my old system could not be transferred

Alternatives considered

[Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/)

Reason for choosing AutoLeap

Better communications and had answers to my questions

Review Source

Response from AutoLeap

September 13, 2024

Thanks for the great review. We're glad AutoLeap is working well for your shop.

JD

Justin D.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Great Product"

September 27, 2024

5.0

Pros

Product is easy to use and very well laid out

Cons

Pricing could be a little better but really not that bad

Review Source

Response from AutoLeap

October 14, 2024

Thank you for your positive review, Justin! We're thrilled to hear that you find AutoLeap easy to use and well laid out. We aim to deliver great value at a competitive price, and your feedback is invaluable as we continue to enhance our services.

JK

Joe K.  
Co-owner  
Automotive  
Used the software for: Less than 6 months

### "Pleiades Automotive review"

September 6, 2024

5.0

has very good customer service. They were very thorough with any questions and took the time to make sure I understood.

Pros

is easier to work with than other systems I have used. Makes estimates and invoices more user friendly for customers to review.

Cons

I do not like how the system logs out my PC if I log into my mobile device and vice versa

Switched from

[ARI](https://www.capterra.com/p/201737/ARI/)

Estimates and invoices were hard for customer to understand.

Review Source

Response from AutoLeap

September 13, 2024

We're glad you're finding AutoLeap easier to use than other systems. Thanks for taking the time to leave us a great review!

SS

Shannon S.  
Office Admin-Service Advisor  
Automotive  
Used the software for: Less than 6 months

### "Great Product"

September 11, 2024

5.0

Overall i am happy with my experience with

Pros

Fairly easy to use and love the integration of parts ordering. Especially the vehicle diagrams in partstech.

Cons

The calendar does not have bays (so as to fill and see bays at a glance) like our old system did.

Switched from

[Stock Sync](https://www.capterra.com/p/174977/Stock-Sync/)

Stocktrac is no longer supported and therefore we had to make a change

Review Source

Response from AutoLeap

September 13, 2024

Thanks for the positive review! We're glad you are finding AutoLeap easy-to-use and that you like the online parts ordering feature.

BS

Brent S.  
Service Advisor  
Automotive  
Used the software for: Less than 6 months

### "Great Product/Service"

August 14, 2024

5.0

Very good. \[sensitive content hidden\] has been great to deal with and guide us through the process.

Pros

Very efficient, a lot less typing required, track jobs in the shop more efficiently

Cons

Its a lot to get used too but once you understand its very efficient

Alternatives considered

[Protractor](https://www.capterra.com/p/18043/Protractor-NET/)

Reason for choosing AutoLeap

more updated, more to offer to be more efficient

Switched from

[LANKAR](https://www.capterra.com/p/129793/LANKAR-PRO/)

Lankar was outdated, not cloud based, too many double entries

Review Source

Response from AutoLeap

August 26, 2024

Thank you for your positive feedback! We're thrilled to hear AutoLeap is making your processes more efficient. Your experience and satisfaction are what drive us to keep improving.

JW

Jayson W.  
co owner-manager  
Automotive  
Used the software for: Less than 6 months

### "Good product and great costumer service "

September 26, 2024

5.0

friendly and helpful. costumer service quick and reliable

Pros

helps streamline my business and processes. helps keep track of clients.

Cons

It was kind of a long process to set up but very efficient.

Review Source

Response from AutoLeap

October 3, 2024

Thank you for sharing your experience! We're thrilled to hear that AutoLeap has helped streamline your business and processes.

EC

Ebem C.  
CEO  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "AutoLeap Is Great!"

September 18, 2024

5.0

My overall experience with is great

Pros

What I Like most about it's built for both basic and advanced shop needs.

Cons

I can't complain about so far this software's been amazing

Review Source

Response from AutoLeap

September 23, 2024

Thank you for the great feedback! We are happy to hear that you are enjoying the software and that it's been helpful for your shop's needs. We are always here to support you!

KD

Keldric D.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "The program that shaped my business."

August 28, 2024

5.0

Great, very productive, and helpful. Every person especially phil were very helpful, mindful of my situation, and very supportive.

Pros

The communication and willingness to help.

Cons

Cost. The only downfall I see is the cost of the program. YES, it does many things but its not necessarily ideal for the smaller crowd and definitely makes a difference.

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

More professional look. A more automotive based program.

Review Source

Response from AutoLeap

September 13, 2024

Thanks for the positive review, Keldric.

BH

Bryson H.  
CEO  
Alternative Dispute Resolution  
Used the software for: 1-2 years

### "Amazing review "

August 30, 2024

5.0

Pros

Everything is so amazing and it’s a 10 out of 10

Review Source

Melissa H.  
OWNER  
Automotive  
Used the software for: Less than 6 months

### "AUTOLEAP A++++"

July 31, 2024

5.0

Pros

COVERS ALL YOUR NEEDS AND ABLE TO DO EVERTHING IN ONE PLACE WITHOUT HAVING TO USE DIFFERENT PROGRAMS.

Cons

I DON'T HAVE ANYTHING BAD TO SAY ABOUT IT RIGHT NOW.

Review Source

Response from AutoLeap

August 26, 2024

Thanks for the awesome feedback! We’re thrilled AutoLeap is meeting all your needs in one place. We’re glad you’re enjoying the experience!

jM

javier M.  
parts specialist  
Automotive  
Used the software for: Less than 6 months

### "great system"

August 21, 2024

5.0

its going really well so far with the ease of use.

Pros

how fast and effient it is and the ease of use.

Cons

to be able to write unlimited in the tech notes section

Alternatives considered

[Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/)

Reason for choosing AutoLeap

Have everything we need with customability.

Switched from

[MaxxTraxx](https://www.capterra.com/p/2071/MaxxTraxx-Pro/)

maxxtrax was slow and super outdated and change was needed.

Review Source

Response from AutoLeap

August 26, 2024

Thanks for the great feedback! We’re glad you’re finding AutoLeap fast and efficient.

JR

John R.  
Store manager  
Automotive  
Used the software for: Less than 6 months

### "Store manager"

September 12, 2024

3.0

Still learning new things about the program

Pros

The organization of the work order and the ease of finding them

Cons

Having to look up stock parts somewhere else

Switched from

[HITS](https://www.capterra.com/p/113408/HITS/)

The company was sold to FastLap in June

Review Source

BG

Brian G.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "JUST GET IT "

August 27, 2024

5.0

I AM VERY HAPPY WITH , WISHED I WOULD HAVE GOTTEN IT YEARS AGO

Pros

FAST, EASY TO USE, LOVE THE DVI INSPECTIONS

Cons

THAT I DIDN'T GET IT SOONER WHEN I WAS SHOPPING AROUND FOR A NEW INVOICING PROGRAM

Switched from

[NAPA TRACS](https://www.capterra.com/p/61551/NAPA-TRACS/)

NOT ENOUGHT FEATURES, WANTED A DVI THAT WAS INTERGREATED INTO IT

Review Source

Response from AutoLeap

September 13, 2024

Thanks for the great feedback! We're happy to know that you love the DVI feature and that you find AutoLeap fast and easy-to-use.

JM

JEFFERY M.  
OWNER  
Automotive  
Used the software for: Less than 6 months

### "GREATNESS "

August 21, 2024

5.0

SO FAR ITS SO HELPFUL LABOR TIMES PARTS AND PRICES RIGHT THERE. CLEAR TO ME AND THE CUSTOMER. BUT THE MOST IMPRESIVE PART OF THIS ALL IS THE CUSTOMER SERVICE WHEN I HAVE A PROBLEM IS RIGHT THERE WITHIN 5 MINS.

Pros

SO FAR IT TAKES A LOT OF TIME WAISTED AND PUTS IT BACK INTO THE SHOP. I AM AS OF RIGHT NOW A ONE MAN SHOW AND ITS VERY HARD TO DO ALL THE JOBS IT TAKES TO RUN THE SHOP. NOW THIS DOESNT TAKE AWAY EVERYTHING BUT IT IS SUCH A BIG HELP WITH APPROVAL I DONT HAVE TO STAY ON THEY PHONE FOR 45 MINS JUST TALKING TO A CUSTOMER

Cons

I FEEL LIKE MAYBE IT SHOULD HAVE A BETTER ALERT WHEN SOMETHING GETS APPROVED

Review Source

Response from AutoLeap

September 13, 2024

Thanks for taking the time to leave such an awesome review. We're glad that AutoLeap is helping you save time and that you like our customer service.