# Page 6 | AutoLeap Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is AutoLeap the right Auto Repair solution for you? Explore 743 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/216500/Autoleap/reviews --- AutoLeap 4.8 (743) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 4th, 2026 # Page 6 - Reviews of AutoLeap ## Showing most helpful reviews Showing 126-150 of 743 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JE Jessica E. COO Automotive Used the software for: Less than 6 months ### "Great business product " September 13, 2024 5.0 My experience has been great I have been pleased Pros everything all in one place - helps me to streamline all opeations Cons its been pretty great - wish you could text pics through the text thread though Review Source Response from AutoLeap September 19, 2024 Thank you for the fantastic review! We are thrilled that AutoLeap is helping streamline your operations. KL Keri L. Office Manager Automotive Used the software for: Less than 6 months ### "Thankful we made the switch!" September 11, 2024 5.0 We have had a great experience with thus far. Any issue we have run into they have easily and quickly assisted. Pros The ease to move around and access to all of the information you could ever need at the push of a button. Cons The pricing matrix is not as easy as it could be with access to seeing percentages and being able to change on the fly Switched from [Manager SE](https://www.capterra.com/p/145351/Manager-SE/) So techs had access at their fingertips out in the shop to take pictures, notes, streamline the repair process Review Source Response from AutoLeap September 13, 2024 Thanks for taking the time to leave us a review! We're glad you find AutoLeap easy to use. HD Hector D. owner Automotive Used the software for: 6-12 months ### "Kwik Fix Auto Repair Review" August 30, 2024 5.0 Pros has been a great software for our shop. Autoleap has been a very easy software to learn and use. Cons The only dislike i have with is closing the messages out manually Review Source Response from AutoLeap September 13, 2024 Thanks for the 5-stars, Hector. DE Dominic E. CEO Automotive Used the software for: Less than 6 months ### "You need this for your business!" September 13, 2024 5.0 It has been a great experience so far for me Pros helped me to operate my business with ease and very effectively Cons I cant think of anything I do not like so far Review Source Response from AutoLeap September 19, 2024 Thank you for the awesome review! We are glad to hear AutoLeap has been helpful in streamlining your business operations. AF ANSLEY F. Service Manager AR AP Payroll Automotive Used the software for: Less than 6 months ### "Ansley Floyd" June 30, 2024 4.0 Stressful because there is so much to learn in a short amount of time. I did not feel that the training offered in the group setting was helpful but once Chelsea and I were able to have training sessions one on one I was able to learn much more and relay that information to my team. Pros Chelsea was very informative and super willing to help us adapt to the new system. Cons The payroll tracking is not easy because we work on a commissions based pay, however we have found some work arounds that seem to be doing okay. Alternatives considered [Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/) Reason for choosing AutoLeap Because of the overall aesthetic of the system and because of the ease of communication with our customers. Switched from [Stock Sync](https://www.capterra.com/p/174977/Stock-Sync/) We switched from Stocktrac because their company is closing. Review Source Response from AutoLeap August 21, 2024 Thanks, Ansley! We're thrilled you’re finding AutoLeap helpful and appreciate your feedback on payroll tracking. We’re glad the training sessions made a difference! JB Johnny B. Owner Automotive Used the software for: Less than 6 months ### "Excellent customer service" July 16, 2024 4.0 So-so. It is not as easy as I expected, but hopefully, they will improve. Pros Customer service is top-notch. I know I can contact my rep at any time to discuss any concerns or questions I may have. Cons Some services I expected to have were not included, such as basic service notifications for customers, PartsTech is really not as good as just calling the local parts store, and there is no user-friendly mobile app. Review Source Response from AutoLeap August 21, 2024 Thanks for the great feedback! We're glad to hear our customer service is top-notch. We appreciate your input on the features, and we’re always working to improve! DK DAN K. MANGER Automotive Used the software for: Less than 6 months ### "AUTO LEAP TRY OUT " July 30, 2024 5.0 I HAVE EXPERIENCED BOTH THE ADMIN AND TECH SIDE Pros I LIKE THE PARTS ORDRING AUTO CONNECT AND ADDS PART TO ESTIMANT Cons THE LACK OF SIMPLISTY ITS SEAM TO HAVE ALOT OF STEPS TO ACCOMPLISH SIMPLE TASKS Switched from [Stock Tracker](https://www.capterra.com/p/126860/StockTracker/) OLD SYSTEM HAS BECOME OUT DATED AND IS NO LOGER AVALIBLE Review Source Response from AutoLeap August 26, 2024 Thanks for the feedback! We're glad you like the parts ordering feature. We’ve noted your input on the simplicity of the tasks and appreciate your insights. We're always looking to improve! LW Lynx W. Admin Automotive Used the software for: Less than 6 months ### "AutoLeap review from Area51autorepair" August 26, 2024 5.0 I feel that using has been a positive experience, and look forward to having AutoLeap as a tool to help enhance our service department functionality. Pros I like it when I put in plate number then it will show everything I need. Cons It took while to learn how to use it. each day our staff is getting more confident using it. Review Source Response from AutoLeap September 13, 2024 Thanks for the positive feedback, Lynx. BF Brian F. Owner Automotive Used the software for: 6-12 months ### "Auto leap is by far better than any others " July 9, 2024 5.0 I personal have used Mitchel and by far this is much better Pros Support and easy messaging to my customers Cons Paying for it wish it was cheaper but it is cheaper than others. The motor portion could be better Reason for choosing AutoLeap I liked the price compared to others I feel it’s good could be a touch cheaper I spent about 1,000 a month on this and card services Switched from [Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/) Something better newer and support when I run into issues. I’m not a tech guy Review Source Response from AutoLeap August 21, 2024 Thanks for the positive feedback! We're glad you're enjoying the support and ease of messaging with AutoLeap. DG Daniel G. assistant manager Automotive Used the software for: Less than 6 months ### "Kar Services llc " July 31, 2024 5.0 good customer service good communication and follow up Pros Ease of use . I like sms quotes for approval feature and sms appointments. Cons when adding services you can not delete just deactivate. Alternatives considered [Shopmonkey](https://www.capterra.com/p/169022/Shopmonkey/) Reason for choosing AutoLeap it is similar with a little more . we also like the parts integration of ordering Review Source Response from AutoLeap August 26, 2024 Thanks for the positive feedback! We’re glad you find AutoLeap easy to use and enjoy the SMS features. JJ James J. General Manager Automotive Used the software for: Less than 6 months ### "James Johnston Grande Cache Autobahn" August 19, 2024 5.0 customer service is great - all concerns Pros ease of access, calendar and work board and inventory management Cons my only complaint was how the parts integration worked - I wish we could use different catalogues for the parts vendor that we use. Review Source Response from AutoLeap August 26, 2024 Thanks for the feedback! We're glad you're finding our features useful. HM Haley M. Service Advisor Automotive Used the software for: Less than 6 months ### "King Warlance Automotive Technologies LLC." August 16, 2024 5.0 Since the first zoom call I've had with everyone was amazing. Very nice and straight forward about everything and also very patient with us in having to reschedule a few times. Nevertheless we got everything taken care of and we are on track due to the excellent help of your employees at AutoLeap. Pros How involved everyone was in helping me get to my goals with . Cons That it creates a new tab anytime you click on something. Review Source Response from AutoLeap September 13, 2024 Thanks for the positive feedback, Haley! JD JERIELL D. owner Automotive Used the software for: Less than 6 months ### "great team" August 8, 2024 4.0 good simple to use. helpful team. great experience during changing software . Pros customer service is amazing. a lot of information at your fingertips. Cons need to work on your repair guides database. and implement a user database like Direct Hit (by Identifix) Switched from [Identifix Shop Manager](https://www.capterra.com/p/230863/Identifix/) i liked the idea of knowing more information about my company and seeing our progress in real-time. Review Source Response from AutoLeap August 26, 2024 Thanks for the positive feedback! We're glad you find our customer service amazing and the platform easy to use. VS Vincent S. Owner Automotive Used the software for: Less than 6 months ### "Best Tekmetric alternative." August 1, 2024 4.0 Fantastic support! Literally 1 web chat or phone call away with an average response time of a few minutes. Pros Ease of use and similarity to tekmetric. The integrations it has are great. Cons It's extremely difficult to transfer a techs inspection report to an estimate. Alternatives considered [Tekmetric](https://www.capterra.com/p/190952/Tekmetric/) Reason for choosing AutoLeap integrations were better and it has constant updates and Betas Review Source Response from AutoLeap August 26, 2024 Thanks for the feedback! We’re glad you’re enjoying the ease of use and integrations. It's great to hear you’ve had a fantastic experience with our support team! TM Tory M. Office Manager Automotive Used the software for: Less than 6 months ### "User friendly, could use some niche upgrades " August 15, 2024 5.0 Pretty positive overall experience. Out of all the softwares I’ve used in the automotive industry this is the easiest to navigate and customize. Pros Very user friendly and helps save time communicating between technicians and customers. Cons Unable to link part numbers with vehicle makes/models. Have to resort to 3rd party look ups and manually input them with each customer. Review Source Response from AutoLeap August 26, 2024 Thank you for your amazing review! We're thrilled that you find AutoLeap user-friendly and time-saving. PB Paul B. Shop manager Automotive Used the software for: Less than 6 months ### "Auto leap " July 23, 2024 5.0 I am satisfied and manage the system well Pros The ability to access part suppliers from auto leap and the ability to send selected parts to estimate Cons At first it seems complicated. Multiple steps to accomplish tasks Switched from [Stock Tracker](https://www.capterra.com/p/126860/StockTracker/) The old system had become obsolete and will no longer be available Review Source Response from AutoLeap August 21, 2024 Thanks for your feedback! We’re glad you find the access to parts suppliers and estimating features helpful. We appreciate your input on the learning curve and are happy to hear you are managing the system well! AI Alexander I. Owner Automotive Used the software for: Less than 6 months ### "Autoiq autoleap review " August 30, 2024 5.0 Pros exact fit for my repair shop fit, parts ordering integration with QuickBooks, and unlimited support at the high professional level Cons I haven't run in to any challenges yet, and all the works Review Source Response from AutoLeap September 13, 2024 Thanks for the review! SW Shannon W. Owner Automotive Used the software for: Less than 6 months ### "Parts Ordering in AutoLeap is Seamless!" August 15, 2024 5.0 Pros provides a great parts ordering experience which makes it very easy to compare parts pricing and add them back onto your estimate. Cons took a little bit of time to get used to, especially compared to our much older previous system, but once you get the hang of it, it's great! Review Source Response from AutoLeap August 26, 2024 Thank you for the great review! We are glad to hear that AutoLeap's parts ordering experience is seamless for you. eL elias L. Service Advisor Automotive Used the software for: Less than 6 months ### "Service advisor" August 16, 2024 4.0 Two weeks is not enough to have a good experience. I'm still learning Pros It is too early to tell. I need more practice and need to keep learning. Cons I'm not sure yet. As a service advisor, I cannot load pictures like the techs. Review Source Response from AutoLeap August 26, 2024 Thank you for your feedback. We’re here to support you as you continue to learn and adapt to AutoLeap. RK Robbie K. Manager Automotive Used the software for: Less than 6 months ### "Great integration " July 23, 2024 5.0 Very good so far. The more I use it and get acquainted to more I like it. Pros Everything’s integrated. Quotes, schedule, invoices etc. love it Cons Just like anything else it’s still new and am getting used to it Switched from [ALLDATA](https://www.capterra.com/p/10010667/Alldata/) Alldata was slow and had no scheduling. Review Source Response from AutoLeap August 21, 2024 Thanks for the great feedback! We’re thrilled you love the scheduling and invoicing features. NP Nate P. General Manager Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Best shop managing program out there by far" July 23, 2024 5.0 Pros I love how easy and fast it is to create and estimahe Cons That you can not add the amount of parts purchased right there where you are adding the new part on inventory Review Source Response from AutoLeap August 21, 2024 Thanks for the great feedback! We're thrilled you find it easy and fast to create estimates with AutoLeap. We appreciate your input on inventory management and are always looking to improve! RG Rob G. Manager Automotive Used the software for: Less than 6 months ### "Great for our needs" June 25, 2024 5.0 Excellent experience with setup, training, and explaining the features. We were definitely being sold, however they also identified the features we would benefit from most and homed in on training us with them. Pros Ease of setup, lots of organizational features, lots of hand holding and help during the training and learning stages early on. Cons The text message feature is glitchy, doesn't show all of the reminders that the customers get so sometimes we do not know what they're replying to. Reason for choosing AutoLeap Pricing, features, support Review Source Response from AutoLeap July 1, 2024 Hi Rob, thank you for the wonderful feedback! We're glad you're enjoying AutoLeap. TW TRACY W. service manager Automotive Used the software for: Less than 6 months ### "Outstanding Program" July 31, 2024 5.0 So far everything has been great. \[sensitive content hidden\] has been great with checking in on us and even though we are not utilizing its full potential at the moment. I feel that this system will greatly improve our systems at the shop level. Pros Everything is integrated into one program which saves me time when looking up parts and labor. Remote help is awesome. Had a couple of quirks, but I used the chat option and we were able to get it figured out and fixed within a few hours. Cons I have not found anything that I do not like about this program. It was a little confusing at first figuring out how to look parts up. But I figured that out quickly enough. Review Source Response from AutoLeap August 26, 2024 Thanks for the wonderful feedback! We're thrilled to hear that AutoLeap is saving you time and that our support team has been helpful. RT Rachelle T. Secretary Automotive Used the software for: Less than 6 months ### "Review for AutoLeap" July 22, 2024 5.0 Pros \[sensitive content hidden\] and the implentation team have been very helpful during this transition. Cons Compared to our past program, it seems has a lot of steps in order to finalize a RO. Review Source Response from AutoLeap August 21, 2024 Thanks for the amazing feedback! We are glad our team has been helpful during your transition. pS phath S. owner Automotive Used the software for: Less than 6 months ### "Great Shop Management Software!" August 1, 2024 5.0 Pros help to manage my business more effectively and provides more detailed information on each work order Cons I haven't found too many challenges so far Review Source Response from AutoLeap August 26, 2024 Thanks for the great feedback! We're glad AutoLeap is helping you manage your business more effectively.