--- title: "MAXMA Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MAXMA Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/216557/MAXMA/" page_type: "product" language: "en" --- # MAXMA Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) MAXMA ## What is MAXMA? MAXMA is a cloud-based customer-loyalty software which is best suited for retail and e-commerce businesses. System is loaded with various marketing and communications automation features. API-centered fast integration with PoS systems allows you to start growing rapidly in key performance indicators such as LTV, retention rate and revenue. Contact us to learn more or to request a demo! ## What is MAXMA used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MAXMA?[Manage this product listing](https://www.g2.com/products/maxma/claim_requests/new?auto=true) ## MAXMA Overview Updated August 2026 AI summary MAXMA is a cloud-based customer loyalty solution for small and midsize businesses, supporting CRM, campaign management, and rewards programs. It enables customer activity tracking, segmentation, and multi-channel communication through email and SMS. Features like campaign analytics, gamification, and POS integration allow businesses to run targeted promotions, manage referrals, and monitor engagement across multiple channels. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MAXMA 0.0 VS. [4.9 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price Contact vendor Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (3,835) Value For Money 0.0 (0) Value For Money 4.9 (3,458) Customer Service 0.0 (0) Customer Service 4.9 (3,518) ## MAXMA alternatives [4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (192)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [4.9 (258)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [Boomerangme](https://www.capterra.com/p/241848/Boomerangme/) [4.8 (48)](https://www.capterra.com/p/241848/Boomerangme/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241848/Boomerangme/) ## FAQs about MAXMA Overview ### What company size and specific industries is MAXMA built for? MAXMA is designed for small and medium-sized businesses in retail, fashion retail, e-commerce, restaurants, and HoReCa. It is suited to companies that need a solution for customer engagement and operations across these consumer-facing sectors. Features and Usability ### What are the key features of MAXMA? MAXMA offers CRM tools with customer database, customer profiles, and customer segmentation, plus campaign management, campaign segmentation, and campaign analytics. It also includes loyalty program features such as rewards management, gift card management, loyalty cards, and referral tracking, along with multi-channel marketing, email marketing, SMS marketing, and real-time reporting. Integrations ### Which third-party tools and platforms does MAXMA integrate with? MAXMA connects natively to EPOS and Shopify. These integrations cover point-of-sale and ecommerce workflows, giving MAXMA direct links to core retail systems without adding other third-party tools from the catalog. Getting Started and Support ### What training and onboarding options does MAXMA offer? MAXMA provides in person training and live online sessions to help teams get started. In person training supports face-to-face guidance and setup, while live online sessions allow remote instruction and walkthroughs through a virtual format. Getting Started and Support ### What customer support options does MAXMA offer? MAXMA provides email/help desk, phone support, and chat. No reviewer feedback is available about support experiences, so customer sentiment on response times, helpfulness, or common issues cannot be summarized from the catalog data. ## Features AI summary Based on 1,860 Customer Loyalty reviews Capterra data shows that buyers of customer loyalty software rank the following features as their top priorities: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) MAXMA supports **Loyalty Program** and **Rewards Management**, helping businesses build repeat purchase programs and manage incentives for returning customers. However, it does not include **Third-Party Integrations**. Instead, it offers **Gift Card Management** (**39%**) and **Loyalty Cards** (**34%**), which give teams more ways to promote repeat visits, track customer participation, and strengthen long-term retention. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Campaign Analytics Track and interpret campaign performance metrics Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Campaign Planning Plan and strategize marketing campaigns Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat MAXMA 29 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Activity Tracking: A report showing what actions customers perform - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Profiles: Record customer information, purchase history, and other notes - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Email Marketing: Create and send email blasts/campaigns - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Gamification: Games or game-like elements to track progress and reward accomplishments - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Referral Tracking: Log and store the source of contacts/leads - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - SMS Marketing: Send promotional campaigns or transactional messages via text messages --- ## Pricing ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.