# RentalReady Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is RentalReady the right Vacation Rental solution for you? Explore 118 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/216583/RentalReady/reviews --- RentalReady 4.9 (118) [View alternatives](https://www.capterra.com/p/216583/RentalReady/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 11th, 2026 # Reviews of RentalReady Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews Fraser M Head of Customer ExperienceLeisure, Travel & Tourism, 11 - 50 employeesUsed the software for: 1-2 years. “It has allowed us to move from multiple systems used for bookings, guest communications, payments etc to an all in one platform“ December 11, 2025 Jonathan A Service Accommodation SpecialistCommercial Real Estate, 2 - 10 employeesUsed the software for: More than 2 years. “It’s about the downtimes, and also the pricing shown when we create an extension isn’t displaying the correct amount automatically.“ September 30, 2025 LV Livia V Account ManagerReal Estate, 51 - 200 employeesUsed the software for: 6-12 months. “The service allows me to start the day having a visual organization of what's going on and I feel like I am in control of what's happening.“ November 26, 2025 Roneson Angelo A Property Management and MaintenanceReal Estate, 11 - 50 employeesUsed the software for: 6-12 months. “Occasional delays in updates and limited visibility when bookings are cancelled, which can lead to manual follow-ups.“ January 5, 2026 AC Akim C Sales ManagerReal Estate, 51 - 200 employeesUsed the software for: 6-12 months. “RentalReady has become an important part of how we operate at City Relay, supporting our teams day-to-day and improving efficiency across the board.“ November 26, 2025 QA Quentin A ManagerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “The learning curve can be a bit steep at first, and some features are not always intuitive.“ January 2, 2026 Sana N DirectorHospitality, Self-employedUsed the software for: 1-2 years. “Overall, it’s been a fantastic tool for managing our short-term rentals, and we would highly recommend Rental Ready to anyone running Airbnb or vacation rental properties.“ February 24, 2026 RD Rhoann D Service Manager - Listings DepartmentHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “We are getting issues with the AI.“ July 25, 2025 ## Showing most helpful reviews Showing 1-25 of 118 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Haroon A. CEO Hospitality Used the software for: 6-12 months ### "Outstanding service" December 11, 2025 5.0 Overall, my experience with Rental Ready has been extremely positive. The system is reliable, easy to use, and offers all the features I need to manage my business efficiently. Throughout the year, the customer service has truly stood out—knowledgeable, responsive, and consistently supportive. While clearer communication around updates would be a welcome improvement, Rental Ready has overall been a fantastic platform that I’m genuinely happy to use. Pros Rental Ready has been an outstanding channel manager for my business. The system itself is powerful, reliable, and has everything you need to keep your operations running smoothly. It’s intuitive to use and packed with features that genuinely make a difference day to day. What truly sets Rental Ready apart, though, is the customer service. Over the past year, the support I’ve received has been fantastic. The support team is incredibly knowledgeable, quick to respond, and always willing to go the extra mile to help. It’s clear they really understand the product and care about their customers’ success. Cons If I had to mention one small area for improvement, it would be that changes and updates could sometimes be communicated a bit more clearly. Switched from [Lodgify](https://www.capterra.com/p/131924/Lodgify/) Because rental ready has extra advanced features that lodgify didn't like min price compression. Review Source Sana N. Director Hospitality Used the software for: 1-2 years ### "High Recommend Rental Ready - Excellent Customer Service" February 24, 2026 5.0 We’ve had an excellent experience using Rental Ready to manage our Airbnb properties. The platform is easy to use, reliable, and packed with features that make day-to-day management so much smoother. Everything we need is in one place, which saves us a huge amount of time. Overall, it’s been a fantastic tool for managing our short-term rentals, and we would highly recommend Rental Ready to anyone running Airbnb or vacation rental properties. Pros What really stands out, though, is the customer service. The support team is responsive, knowledgeable, and genuinely helpful whenever we need assistance. Any questions or issues are handled quickly and professionally, which gives us great confidence in the software. Cons There’s very little to fault. Like any software, there are occasional small updates or adjustments to get used to, but the team is clearly committed to improving the platform and supporting users. Switched from [Lodgify](https://www.capterra.com/p/131924/Lodgify/) Because Rental Ready had features that Lodgify didn't Review Source QA Quentin A. Manager Real Estate Used the software for: 2+ years ### "Good but could be better." January 2, 2026 4.0 Overall, RentalReady is a solid PMS for agencies managing many units. It improves organization, reduces manual work, and helps keep operations on track. With a bit more polish on UX and stability, it could be excellent. Pros RentalReady offers a lot of possibilities: it centralizes reservations, guest communication, and team tasks in one place. The automation options save time and help us stay consistent across multiple properties. Cons The learning curve can be a bit steep at first, and some features are not always intuitive. We also noticed occasional minor bugs or slow loading, and a few integrations could be smoother. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing RentalReady It was a good oppurtunity at the time. I switched to Guesty. Review Source Thiago R. COO Real Estate Used the software for: Less than 6 months ### "Easy, Intuitive, and Efficient PMS" April 29, 2026 5.0 We are very satisfied with the platform. The ease of use and intuitiveness make it a great tool for managing our daily operations. It has improved our efficiency and simplified many of our processes. We would definitely recommend it to others in the industry. Pros What we appreciate most is how easy and intuitive the platform is to use. The interface is very user-friendly, which makes onboarding and daily operations smooth. It helps us manage tasks efficiently and keeps everything well organized in one place. Cons At the moment, we have not identified any major issues. There is always room for small improvements or additional features, but overall the experience has been very positive. Switched from [Avantio](https://www.capterra.com/p/134278/Avantio/) The platform was to expensive for our company Review Source Lehette S. Client Success Manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "RentalReady Review " December 18, 2025 5.0 I enjoy the system, having used many other Property Management Systems before, this one is the most comprehensive system with everything I need in one system Pros What I like most about RentalReady is that it an all in one Property Management System that includes client management, guest communications, finances and maintenance all under one umbrella. No need to use many systems, RentalReady covers everything one can need. It also has excellent security features that ensures guest and client information stays confidential Cons I could not learn all the integrated functions from the help and information center, I needed in person training to use the system to it's full functionality Switched from [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Tokeet](https://www.capterra.com/p/155340/Tokeet/) I used the previous systems at my previous employment Review Source VR Verified Reviewer Property Management and Maintenance Real Estate Used the software for: 6-12 months ### "Useful operational tool with room for improvement" January 5, 2026 5.0 Overall, RentalReady has been a useful operational tool for managing cleans and tasks. While it supports day-to-day workflows well, improvements in real-time updates and system reliability would significantly enhance the experience. Pros RentalReady provides a structured and centralised platform for managing cleaning schedules, maintenance tasks, and property readiness across multiple listings. The system helps improve accountability by clearly assigning tasks and tracking completion, which is especially useful when coordinating with multiple cleaners and teams. It also reduces manual communication by keeping key operational details in one place and supports day-to-day efficiency for property management operations. Cons Occasional delays in updates and limited visibility when bookings are cancelled, which can lead to manual follow-ups. Switched from [Breezeway](https://www.capterra.com/p/186514/Breezeway/) We needed more features so we made the switch. Review Source Amber A. Operations Manager Hospitality Used the software for: 6-12 months ### "Super impressed!" December 11, 2025 5.0 My experience during onboarding and and daily management has been a great one, I am very impressed with the software! Pros Rental Ready has a variety of features that make property management efficient. We track our bookings, maintenance, claims, cleaning and refunds within this app, making it a one-stop-shop! Cons The acocunting feature has been challenging to learn about, there are a lot of aspects to consider. Now that we have become experts on it, we are really enjoying this seamless benefit! Switched from [Tokeet](https://www.capterra.com/p/155340/Tokeet/) Wanted a one-stop-shop and more user friendly product Review Source Fraser M. Head of Customer Experience Leisure, Travel & Tourism Used the software for: 1-2 years ### "Great all in one PMS tool" December 11, 2025 5.0 Rental Ready has been a really big game changer for us at City Relay. It has allowed us to move from multiple systems used for bookings, guest communications, payments etc to an all in one platform Pros Consolidated calendar across multiple booking channels. All in one mailbox for guest communication, easy integration with internal database. Cons Not all channels are integrated into the mailbox but i know plans are being made to add more in the coming months Switched from [BookingSync](https://www.capterra.com/p/114051/BookingSync/)[KeyNest](https://www.capterra.com/p/211672/KeyNest/)[Duve](https://www.capterra.com/p/174666/Wishbox/)[Front](https://www.capterra.com/p/132901/Front/) Move separate systems to an all in one platform Review Source VR Verified Reviewer Operation Manager Hospitality Used the software for: 2+ years ### "The Ease of use " August 18, 2025 4.0 i would say very good, but i feel it could be better, not many things to change, but it have been some changes Pros Ease of use, it's very easy, the mailbox is the thing I like, also if we can upload pictures for pre-approvals that will be amazing Cons changing the name of the things, eg the global calendar, also when moving the dashboard to be in the missions Alternatives considered [Meet Alfred](https://www.capterra.com/p/211115/Alfred/) Reason for choosing RentalReady it has DTCM thing that will send it directly and do the check-in and check-out almost same amount Switched from [Guesty](https://www.capterra.com/p/159377/Guesty/) moved to another company that why , i was using guesty before Review Source Zac R. Director Retail Used the software for: Less than 6 months ### "Big PMS Move" December 11, 2025 5.0 Great. Support has been good and the software is a game changer. There is a lot going on but once you understand it. Very powerful Pros It streamlines everything into one platform. We came from Tokeet and looked at all different platforms. This by far is the best especially automated payouts, AI and reporting Cons The onboarding was a challenge. Worth it but we gave our feedback and they have put fixes and measures to help others. Switched from [Tokeet](https://www.capterra.com/p/155340/Tokeet/) Tokeet was way below its need and we needed something all in one. Review Source JG Julien G. Directeur associé Real Estate Used the software for: 1-2 years ### "Satisfaisant, doit continuer de s'améliorer" December 11, 2025 4.0 Globalement satisfaisant mais bcp d'axes à améliorer. Equipe commerciale à l'écoute mais trop dépendante des évolutions en attente de l'équipe technique Pros Espace propriétaire permettant à nos clients de suivre la gestion de leur bien et d'avoir leurs revenus financiers en temps réel et action sur leur calendrier, missions pour les partenaires Cons Complexité de rentrer les biens, temps pris pour créer une fiche, certaines catégories peu explicites, savent uniquement par mail Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing RentalReady Meilleur offre commerciale lors de la présentation au salon, et perspectives d'évolutions intéressantes Review Source JD Jessica D. Directrice associée Memorable Place Commercial Real Estate Used the software for: 2+ years ### "Un logiciel à recommander" March 27, 2025 5.0 Une expérience satisfaisante, depuis 4 ans que nous utilisons cet outil, qui progresse d'année en année Pros Le logiciel permet d'avoir la main sur beaucoup d'aspects clés de nos activités (gestion du planning de réservation et channel management efficace, lancements nouveaux logements de A à Z, gestion de nouvelles plateformes de réservation de A à Z). Le service client humain et IA proposé disponible 24/24 bilingue français/anglais est aussi un vrai plus pour répondre à beaucoup de demandes de nos voyageurs. Connectivité avec de nombreux acteurs du secteur (Beyond Pricing, Stripe, diverses OTAs, et toujours en augmentation. Développement constant de nouvelles fonctionnalités, équipe développeurs et commerciales réactives aux questions et suggestions Cons Le service client doit encore être amélioré, il y a régulièrement des erreurs dans les réponses faites aux voyageurs, cela peut manquer de précision et de réponses réellement personnalisées et poussées. Switched from [Kigo](https://www.capterra.com/p/274975/Kigo/) besoin d'un service client 24/24 et plus de fonctionnalités Review Source CP Chloe P. Manager Hospitality Used the software for: 2+ years ### "Coast Holiday Lettings Ltd" February 25, 2025 5.0 Wonderfully brilliant, exceptionally awesome game changing software Pros This is the best property management software for short term rentals on the market. I have used several different systems and this one far out weighs the rest. It has built in tools which other software either charges you for or you have to use a third party. Customer support is exceptional. Rental Ready changed our business and gave us more free time to focus on our clients and our customers. Cons The connection to VRBO isn't great but I think this is more to do with VRBO than Rental Ready. Switched from [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Rental Ready is better, i had used it before and tried a cheaper option, it wasn't worth it Review Source DP Dainius P. Director Real Estate Used the software for: 6-12 months ### "Great and inexpensive light-weight software for property managers" April 22, 2023 5.0 Great experience, especially with onboarding team and customer service Pros Easy to setup and use, well adapted for mobile devices, loads fast. Cons Very limited visual analytics, not very customizable. For example, I cannot see the value of upcoming bookings in a chart for the next 6 or 12 months. Alternatives considered [Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/) Reason for choosing RentalReady Cheaper and Europe based customer service/onboarding team Switched from [GuestWisely](https://www.capterra.com/p/117297/GuestWisely/) 365villas was slow and not great on mobile devices Review Source Response from GuestReady Group October 3, 2023 Thank you for taking the time to share your feedback about RentalReady Dainius. We truly appreciate your review, and we're pleased to hear that you find our software to be easy to set up and use, as well as well-adapted for mobile devices. We wanted to let you know that since your review was posted, we have been diligently working to make RentalReady even better. Specifically, we have focused on addressing the limitations you mentioned, such as limited visual analytics and customization options. We understand the importance of having a comprehensive view of your upcoming bookings, and we have made significant improvements in this area. We're also thrilled to hear that you had a great experience with our onboarding team and customer service. Providing excellent support to our users is a top priority for us, and your positive feedback reaffirms our commitment to delivering outstanding service. Once again, thank you for choosing RentalReady as your property management software. We value your business, and we look forward to continuing to meet your needs and exceed your expectations. If you have any further suggestions or questions, please don't hesitate to reach out to us. RAP Rachelle Ann P. Operations Leader Hospitality Used the software for: 1-2 years ### "Best tool so far! " August 5, 2025 5.0 I've used a lot of tools like this before, but this is by far the best tool that can help you have a smooth day-to-day process Pros RentalReady is a smart way to manage your rentals. 1. It integrates easily with rental platforms, which is superb. 2. The features are complete and very easy to use and understand. 3. great tool to help you stay organized and save time 4. Plus the customer support always answers in a timely manner and always provides the right support I need 5. Guest communication feature is also good - although I highly suggest making a compatible app for phone if we need to check our rentals from time to time. Bottom line? RentalReady helps you run your rental business more efficiently, with less stress and more control. Cons I have one feature that is still isn't back - it's the option to download filtered reports, such as tickets being created for our properties. We used to have this before but I think it's among the things deleted when they updated the site. Review Source cI cedric I. conciergerie Accounting Used the software for: 6-12 months ### ""Un channel manager complet et fiable pour les professionnels de la location"" August 12, 2025 5.0 RentalReady m’a permis de professionnaliser et d’optimiser la gestion de mes biens. C’est un outil complet qui simplifie la communication avec les voyageurs et me permet de gérer mes locations de manière centralisée et efficace. Le service client est réactif et à l’écoute, ce qui est un vrai plus. Pros La centralisation de toutes les réservations, la synchronisation efficace avec les OTAs et la messagerie intégrée qui fait gagner beaucoup de temps. Cons Quelques limitations dans les rapports statistiques et un léger décalage parfois lors des mises à jour de disponibilité en temps réel. Review Source Loan G. Manager Référent Real Estate Used the software for: 6-12 months ### "Avis Loan G" November 26, 2025 5.0 Je suis globalement satisfait de RentalReady, et je vais continuer à l'utiliser. Les diverses améliorations mise en place régulièrement sont appréciables. Pros Un plateforme simple mais complète. Elle est très intuitive et très pratique pour la gestion de conciergerie. On arrive vite à comprendre son fonctionnement et à l'utiliser. Le prix par annonce est très correct et la qualité est au rendez-vous. La communication avec les différents voyageurs, prestataires est très simple à travers un système de messagerie centralisée. Le système de double authentification est une sécurité supplémentaire pour les utilisateurs. Cons Il peut y avoir parfois certains problèmes au niveau de la gestion des différentes agences avec des missions qui n'apparaissent pas. Review Source LZ Lisa Z. Service Qualité Leisure, Travel & Tourism Used the software for: 1-2 years ### "Super logiciel !" December 17, 2025 5.0 J'utilise Rental ready tous les jours pour différentes choses, répondre aux clients ou mettre des annonces en ligne, le logiciel est vraiment facile d'utilisation Pros Sa facilité d'utilisation, sa clarté, sa vitesse de recherche, sa mise à jour régulière, ses nouvelles fonctionnalités Cons Parfois certains changement sont utiles, mais parfois d'autres non. Par exemple l'ajout d'une épingle dans les conversation ou l'ajout du nombre de'animaux de compagnie Review Source NM Nabila M. Relations voyageurs Real Estate Used the software for: 1-2 years ### "Une solution efficace pour la gestion locative, mais avec quelques limites à connaître" May 16, 2025 4.0 Je l’utilise dans le cadre de la gestion des réservations, l’automatisation des messages aux invités et planifier les tâches par exemple de nettoyage un plus L’interface est généralement intuitive ce qui me permet de naviguer facile La synchronisation avec les calendriers et les plates-formes de réservation et facile Ce qui permet de réduire le temps consacrer aux tâches administratives En résumé, Aldie offre une gestion simple efficace, mais nécessite une adaptation initiale, notamment en terme de formation Pros Autorisation tâches répétitives Suivi performance Simplication de la gestion des réservations et de la communication avec les invites Cons Bug ,lenteur Dépendance pouvant poser problème en cas de panne Peu flexible : pas forcer adapter aux situations spécifiques : exemple une décoration personnalisée , ne permet pas d ajouter services ( perte de temps utilisé What s app) Review Source EG Emilie G. Responsable ameublement et rénovation Real Estate Used the software for: 2+ years ### "Rental Ready se trouve être un véritable allié au quotidien" April 14, 2026 5.0 Rental Ready se trouve être un excellent outil pour la gestion de nos biens en location saisonnière. C'est un outil facile à prendre en main et qui permet une organisation facilité et efficace. Les équipes support réactives sont également un réel atout. Cons Je n'ai à ce jour pas décelé d'inconvénients particuliers. La plateforme répond à nos demandes d'amélioration. Review Source PF Pauline F. Relation Voyageur Real Estate Used the software for: 6-12 months ### "Avis sur Rental Ready " December 12, 2025 4.0 Mon expérience globale avec Rental ready est très bonne, ce gestionnaire répond à tous les critères que l'on pourrait avoir pour ce genre de site : rapidité de traitement, beaucoup de fonctionnalités intuitives. Pros J'apprécie les nombreuses options qui facilitent le traitement des messages, la possibilité de mettre un flag sur les différentes conversations avec les voyageurs. Cons J'ai déjà rencontré quelques soucis de synchronisation entre le gestionnaire et les différentes plateformes, surtout lors d'une prolongation de séjour, mais maintenant cela est beaucoup plus rapide. Review Source VR Verified Reviewer Agent commercial conciergerie Leisure, Travel & Tourism Used the software for: Less than 6 months ### "pmacairewh" December 11, 2025 4.0 Pratique, tout est centralisé donc un gain de temps, déjà pour l'automatisation des messages voyageurs, la plateforme pour les propriétaires. Etc Pros Le gain de temps, l'automatisation de la tarification synchronisée, la gestion des prestataires de ménage et la visibilité pour les propriétaires Cons C'est assez complexe pour bien tout maîtriser. La mise en place et l'adaptation sont très longues... Review Source AV Ara V. Service Assistant Hospitality Used the software for: 6-12 months ### "A Must-Have Tool for your Property Management Business" August 18, 2025 5.0 Overall its a smooth sailing experience. You may encounter small issues or bugs along the way but surely they will provide assistance and give you helpful tips when you need it. Pros We are using RentalReady for managing short term stays and guest communications. RentalReady is easy to use. There are listening to feedbacks to improve the overall experience of their users! Cons I think for a not tech savvy person like me, you will feel overwhelmed by the system. But it is not hard to get used to it. Their support staff are superb! Review Source JJD Jean Jacques D. Property Manager Information Services Used the software for: 2+ years ### "Perfect in my opinion" May 13, 2025 5.0 Rental ready is the ideal solution for complete rental management, with powerful applications for managers, landlords and agents Pros A complete professional solution with shared payments,I have been using rental ready for many years Cons Rien rental ready is constantly evolving to offer you a high-performance solution. Review Source VL Victor L. City Manager Commercial Real Estate Used the software for: 1-2 years ### "Great tool, recommend it !" May 12, 2025 5.0 Really glad to have this all in one tool available. It provides me everything I need Pros The centralized system and data is a must have. I’m really glad that I work with Rental Ready, it ease my work really well and provide all data needed to working properly ! Cons Maybe there is some modern touch to bring regarding UX but it is meaningless ! 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