--- title: "RentalReady Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is RentalReady the right Vacation Rental solution for you? Explore 122 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/216583/RentalReady/reviews/" page_type: "reviews" language: "en" --- RentalReady 4.9 (122) [View alternatives](https://www.capterra.com/p/216583/RentalReady/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of RentalReady Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews Fraser M Head of Customer ExperienceLeisure, Travel & Tourism, 11 - 50 employeesUsed the software for: 1-2 years. “It has allowed us to move from multiple systems used for bookings, guest communications, payments etc to an all in one platform“ December 11, 2025 Jonathan A Service Accommodation SpecialistCommercial Real Estate, 2 - 10 employeesUsed the software for: More than 2 years. “It’s about the downtimes, and also the pricing shown when we create an extension isn’t displaying the correct amount automatically.“ September 30, 2025 LV Livia V Account ManagerReal Estate, 51 - 200 employeesUsed the software for: 6-12 months. “The service allows me to start the day having a visual organization of what's going on and I feel like I am in control of what's happening.“ November 26, 2025 Roneson Angelo A Property Management and MaintenanceReal Estate, 11 - 50 employeesUsed the software for: 6-12 months. “Occasional delays in updates and limited visibility when bookings are cancelled, which can lead to manual follow-ups.“ January 5, 2026 AC Akim C Sales ManagerReal Estate, 51 - 200 employeesUsed the software for: 6-12 months. “RentalReady has become an important part of how we operate at City Relay, supporting our teams day-to-day and improving efficiency across the board.“ November 26, 2025 QA Quentin A ManagerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “The learning curve can be a bit steep at first, and some features are not always intuitive.“ January 2, 2026 DM Dorothée M Chargée des opérationsReal Estate, 2 - 10 employeesUsed the software for: 1-2 years. “Channel connection is stable, updates sync well across platforms, and the messaging hub saves us a lot of time when handling guest communication.“ May 13, 2025 AS Ana S Admin asistenteHospitality, 11 - 50 employeesUsed the software for: Less than 6 months. “There’s no cons that I can report.“ October 3, 2025 ## Showing most helpful reviews Showing 1-25 of 122 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sana N. Director Hospitality Used the software for: 1-2 years ### "High Recommend Rental Ready - Excellent Customer Service" February 24, 2026 5.0 We’ve had an excellent experience using Rental Ready to manage our Airbnb properties. The platform is easy to use, reliable, and packed with features that make day-to-day management so much smoother. Everything we need is in one place, which saves us a huge amount of time. Overall, it’s been a fantastic tool for managing our short-term rentals, and we would highly recommend Rental Ready to anyone running Airbnb or vacation rental properties. Pros What really stands out, though, is the customer service. The support team is responsive, knowledgeable, and genuinely helpful whenever we need assistance. Any questions or issues are handled quickly and professionally, which gives us great confidence in the software. Cons There’s very little to fault. Like any software, there are occasional small updates or adjustments to get used to, but the team is clearly committed to improving the platform and supporting users. Switched from [Lodgify](https://www.capterra.com/p/131924/Lodgify/) Because Rental Ready had features that Lodgify didn't Review Source Haroon A. CEO Hospitality Used the software for: 6-12 months ### "Outstanding service" December 11, 2025 5.0 Overall, my experience with Rental Ready has been extremely positive. The system is reliable, easy to use, and offers all the features I need to manage my business efficiently. Throughout the year, the customer service has truly stood out—knowledgeable, responsive, and consistently supportive. While clearer communication around updates would be a welcome improvement, Rental Ready has overall been a fantastic platform that I’m genuinely happy to use. Pros Rental Ready has been an outstanding channel manager for my business. The system itself is powerful, reliable, and has everything you need to keep your operations running smoothly. It’s intuitive to use and packed with features that genuinely make a difference day to day. What truly sets Rental Ready apart, though, is the customer service. Over the past year, the support I’ve received has been fantastic. The support team is incredibly knowledgeable, quick to respond, and always willing to go the extra mile to help. It’s clear they really understand the product and care about their customers’ success. Cons If I had to mention one small area for improvement, it would be that changes and updates could sometimes be communicated a bit more clearly. Switched from [Lodgify](https://www.capterra.com/p/131924/Lodgify/) Because rental ready has extra advanced features that lodgify didn't like min price compression. Review Source QA Quentin A. Manager Real Estate Used the software for: 2+ years ### "Good but could be better." January 2, 2026 4.0 Overall, RentalReady is a solid PMS for agencies managing many units. It improves organization, reduces manual work, and helps keep operations on track. With a bit more polish on UX and stability, it could be excellent. Pros RentalReady offers a lot of possibilities: it centralizes reservations, guest communication, and team tasks in one place. The automation options save time and help us stay consistent across multiple properties. Cons The learning curve can be a bit steep at first, and some features are not always intuitive. We also noticed occasional minor bugs or slow loading, and a few integrations could be smoother. Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing RentalReady It was a good oppurtunity at the time. I switched to Guesty. Review Source Thiago R. COO Real Estate Used the software for: Less than 6 months ### "Easy, Intuitive, and Efficient PMS" April 29, 2026 5.0 We are very satisfied with the platform. The ease of use and intuitiveness make it a great tool for managing our daily operations. It has improved our efficiency and simplified many of our processes. We would definitely recommend it to others in the industry. Pros What we appreciate most is how easy and intuitive the platform is to use. The interface is very user-friendly, which makes onboarding and daily operations smooth. It helps us manage tasks efficiently and keeps everything well organized in one place. Cons At the moment, we have not identified any major issues. There is always room for small improvements or additional features, but overall the experience has been very positive. Switched from [Avantio](https://www.capterra.com/p/134278/Avantio/) The platform was to expensive for our company Review Source Lehette S. Client Success Manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "RentalReady Review " December 18, 2025 5.0 I enjoy the system, having used many other Property Management Systems before, this one is the most comprehensive system with everything I need in one system Pros What I like most about RentalReady is that it an all in one Property Management System that includes client management, guest communications, finances and maintenance all under one umbrella. No need to use many systems, RentalReady covers everything one can need. It also has excellent security features that ensures guest and client information stays confidential Cons I could not learn all the integrated functions from the help and information center, I needed in person training to use the system to it's full functionality Switched from [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[Tokeet](https://www.capterra.com/p/155340/Tokeet/) I used the previous systems at my previous employment Review Source AC Akim C. Sales Manager Real Estate Used the software for: 6-12 months ### "Strong partner for scaling and smooth operations" November 26, 2025 5.0 Overall, our experience has been very positive. RentalReady has become an important part of how we operate at City Relay, supporting our teams day-to-day and improving efficiency across the board. The combination of a solid product, responsive support and continuous improvements makes it a strong choice for professional operators. It’s helped us deliver a better service to both guests and landlords, and we’re looking forward to seeing the platform grow even more. Pros RentalReady has genuinely streamlined our operations. The platform is clean, intuitive and quick to learn, which makes it easy for the whole team to adopt. Their automations save us a huge amount of time, especially around guest communication and task coordination. What we value most is how responsive and helpful their support team is, whenever we raise something, it gets looked at properly and acted on. It feels like a real partnership rather than just software. Cons There are still a few features that could be developed further, especially around reporting depth and some aspects of multi-property views. Nothing critical, but there’s room to make certain workflows even smoother. The good thing is they’re always open to feedback and usually add improvements quite quickly. Switched from [BookingSync](https://www.capterra.com/p/114051/BookingSync/) it has helped streamline our internal processes in a way BookingSync simply couldn’t. Review Source VR Verified Reviewer Property Management and Maintenance Real Estate Used the software for: 6-12 months ### "Useful operational tool with room for improvement" January 5, 2026 5.0 Overall, RentalReady has been a useful operational tool for managing cleans and tasks. While it supports day-to-day workflows well, improvements in real-time updates and system reliability would significantly enhance the experience. Pros RentalReady provides a structured and centralised platform for managing cleaning schedules, maintenance tasks, and property readiness across multiple listings. The system helps improve accountability by clearly assigning tasks and tracking completion, which is especially useful when coordinating with multiple cleaners and teams. It also reduces manual communication by keeping key operational details in one place and supports day-to-day efficiency for property management operations. Cons Occasional delays in updates and limited visibility when bookings are cancelled, which can lead to manual follow-ups. Switched from [Breezeway](https://www.capterra.com/p/186514/Breezeway/) We needed more features so we made the switch. Review Source Amber A. Operations Manager Hospitality Used the software for: 6-12 months ### "Super impressed!" December 11, 2025 5.0 My experience during onboarding and and daily management has been a great one, I am very impressed with the software! Pros Rental Ready has a variety of features that make property management efficient. We track our bookings, maintenance, claims, cleaning and refunds within this app, making it a one-stop-shop! Cons The acocunting feature has been challenging to learn about, there are a lot of aspects to consider. Now that we have become experts on it, we are really enjoying this seamless benefit! Switched from [Tokeet](https://www.capterra.com/p/155340/Tokeet/) Wanted a one-stop-shop and more user friendly product Review Source Fraser M. Head of Customer Experience Leisure, Travel & Tourism Used the software for: 1-2 years ### "Great all in one PMS tool" December 11, 2025 5.0 Rental Ready has been a really big game changer for us at City Relay. It has allowed us to move from multiple systems used for bookings, guest communications, payments etc to an all in one platform Pros Consolidated calendar across multiple booking channels. All in one mailbox for guest communication, easy integration with internal database. Cons Not all channels are integrated into the mailbox but i know plans are being made to add more in the coming months Switched from [BookingSync](https://www.capterra.com/p/114051/BookingSync/)[KeyNest](https://www.capterra.com/p/211672/KeyNest/)[Duve](https://www.capterra.com/p/174666/Wishbox/)[Front](https://www.capterra.com/p/132901/Front/) Move separate systems to an all in one platform Review Source Zac R. Director Retail Used the software for: Less than 6 months ### "Big PMS Move" December 11, 2025 5.0 Great. Support has been good and the software is a game changer. There is a lot going on but once you understand it. Very powerful Pros It streamlines everything into one platform. We came from Tokeet and looked at all different platforms. This by far is the best especially automated payouts, AI and reporting Cons The onboarding was a challenge. Worth it but we gave our feedback and they have put fixes and measures to help others. Switched from [Tokeet](https://www.capterra.com/p/155340/Tokeet/) Tokeet was way below its need and we needed something all in one. Review Source CL Clarysse L. Gestionnaire de biens Hospitality Used the software for: 1-2 years ### "Un logiciel complet avec un accompagnement précieux" December 11, 2025 5.0 Le logiciel est très complet et c'est outil qui nous simplifie notre gestion. Tout au long de notre progression d'utilisation l'équipe de Rental Ready est présente à chaque étape et nous permet d'évoluer dans le bon sens ! Pros Une équipe très compétente, bienveillante et réactive qui nous apporte au quotidien un réel soutien. Cons Certains outils ( le modules check-list et planificateur intelligent) ne sont pas assez simple d'utilisation. L'édition simplifiée de ces outils reste à améliorer Switched from [Smoobu](https://www.capterra.com/p/160106/Smoobu/) Je suis plus sûre du nom de notre ancien logiciel. Le produit n'est pas abouti et avait beaucoup de défaillance notamment dans le split des paiements. Review Source CM Clarysse M. Gestionnaire de biens Real Estate Used the software for: 1-2 years ### "Un accompagnement humain et réactif" February 2, 2026 5.0 Malgré certains outils encore complexes à prendre en main, l’équipe reste très bienveillante, réactive et toujours à l’écoute pour accompagner et débloquer les situations. Pros Une équipe bienveillante et toujours à l’écoute, présente pour accompagner et débloquer chaque situation rencontrée. Cons Certains outils, comme le planificateur intelligent, restent complexes à prendre en main et peu intuitifs. Switched from [Smoobu](https://www.capterra.com/p/160106/Smoobu/) Par besoin d'évolution et une nécessité augmenter nos standards de gestion. Review Source JD Jessica D. Directrice associée Memorable Place Commercial Real Estate Used the software for: 2+ years ### "Un logiciel à recommander" March 27, 2025 5.0 Une expérience satisfaisante, depuis 4 ans que nous utilisons cet outil, qui progresse d'année en année Pros Le logiciel permet d'avoir la main sur beaucoup d'aspects clés de nos activités (gestion du planning de réservation et channel management efficace, lancements nouveaux logements de A à Z, gestion de nouvelles plateformes de réservation de A à Z). Le service client humain et IA proposé disponible 24/24 bilingue français/anglais est aussi un vrai plus pour répondre à beaucoup de demandes de nos voyageurs. Connectivité avec de nombreux acteurs du secteur (Beyond Pricing, Stripe, diverses OTAs, et toujours en augmentation. Développement constant de nouvelles fonctionnalités, équipe développeurs et commerciales réactives aux questions et suggestions Cons Le service client doit encore être amélioré, il y a régulièrement des erreurs dans les réponses faites aux voyageurs, cela peut manquer de précision et de réponses réellement personnalisées et poussées. Switched from [Kigo](https://www.capterra.com/p/274975/Kigo/) besoin d'un service client 24/24 et plus de fonctionnalités Review Source MC Martin C. Client Services Director Hospitality Used the software for: 6-12 months ### "Good all in one product and good team" May 8, 2025 5.0 Good experience, good product, good team. Overall a good experience :) Pros \- Good product easy to integrate with multiple platforms - Quick and responsive team - All in one software (no need to use other platforms) Cons \- Distribution was limited until recently which is now being sorted with the integration to a channel manager Looking forwards to see the next batch of features Alternatives considered [Guesty](https://www.capterra.com/p/159377/Guesty/) Reason for choosing RentalReady Team, fast work, pricing vs quality and the overall product roadmap Review Source CP Chloe P. Manager Hospitality Used the software for: 2+ years ### "Coast Holiday Lettings Ltd" February 25, 2025 5.0 Wonderfully brilliant, exceptionally awesome game changing software Pros This is the best property management software for short term rentals on the market. I have used several different systems and this one far out weighs the rest. It has built in tools which other software either charges you for or you have to use a third party. Customer support is exceptional. Rental Ready changed our business and gave us more free time to focus on our clients and our customers. Cons The connection to VRBO isn't great but I think this is more to do with VRBO than Rental Ready. Switched from [Hostaway](https://www.capterra.com/p/152433/Hostaway/) Rental Ready is better, i had used it before and tried a cheaper option, it wasn't worth it Review Source DP Dainius P. Director Real Estate Used the software for: 6-12 months ### "Great and inexpensive light-weight software for property managers" April 22, 2023 5.0 Great experience, especially with onboarding team and customer service Pros Easy to setup and use, well adapted for mobile devices, loads fast. Cons Very limited visual analytics, not very customizable. For example, I cannot see the value of upcoming bookings in a chart for the next 6 or 12 months. Alternatives considered [Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/) Reason for choosing RentalReady Cheaper and Europe based customer service/onboarding team Switched from [GuestWisely](https://www.capterra.com/p/117297/GuestWisely/) 365villas was slow and not great on mobile devices Review Source Response from GuestReady Group October 3, 2023 Thank you for taking the time to share your feedback about RentalReady Dainius. We truly appreciate your review, and we're pleased to hear that you find our software to be easy to set up and use, as well as well-adapted for mobile devices. We wanted to let you know that since your review was posted, we have been diligently working to make RentalReady even better. Specifically, we have focused on addressing the limitations you mentioned, such as limited visual analytics and customization options. We understand the importance of having a comprehensive view of your upcoming bookings, and we have made significant improvements in this area. We're also thrilled to hear that you had a great experience with our onboarding team and customer service. Providing excellent support to our users is a top priority for us, and your positive feedback reaffirms our commitment to delivering outstanding service. Once again, thank you for choosing RentalReady as your property management software. We value your business, and we look forward to continuing to meet your needs and exceed your expectations. If you have any further suggestions or questions, please don't hesitate to reach out to us. cI cedric I. conciergerie Accounting Used the software for: 6-12 months ### ""Un channel manager complet et fiable pour les professionnels de la location"" August 12, 2025 5.0 RentalReady m’a permis de professionnaliser et d’optimiser la gestion de mes biens. C’est un outil complet qui simplifie la communication avec les voyageurs et me permet de gérer mes locations de manière centralisée et efficace. Le service client est réactif et à l’écoute, ce qui est un vrai plus. Pros La centralisation de toutes les réservations, la synchronisation efficace avec les OTAs et la messagerie intégrée qui fait gagner beaucoup de temps. Cons Quelques limitations dans les rapports statistiques et un léger décalage parfois lors des mises à jour de disponibilité en temps réel. Review Source VR Verified Reviewer Concierge Commercial Real Estate Used the software for: 6-12 months ### "\[caché sensible contenu\] - Concierge de Nuit - Mes Avis sur Rental Ready " December 11, 2025 5.0 S'agissant d'un logiciel assez complet, je découvre tout les jours de nouvelles fonctionnalités ainsi de des façons de procéder qui quant à elle deviennent de plus en plus instinctives. Et le fait d'avoir également la possibilité devoir de l'aide dans des délais plus que respectable rend la découverte moins hasardeuse Pros Je dirais la grande liberté de gestion laissé par le site sur la gestion et l'aide de l'assistance qui nous réponds toujours assez rapidement et arrive à identifier les problèmes de manière assez précise. Cons La communication entre les différentes plateformes locatives comme Airbnb ou Booking.com peuvent avoir du mal à se faire. Review Source EF Emilia F. City manager Real Estate Used the software for: Less than 6 months ### "Un outil fiable et vraiment pratique pour gérer mes locations " November 26, 2025 5.0 Mon expérience globale est très positive. RentalReady m’a vraiment simplifié la gestion de mes locations : meilleure organisation, communication automatisée avec les voyageurs, moins d’erreurs et un vrai gain de temps. C’est un outil fiable, agréable à utiliser, et qui apporte une réelle tranquillité d’esprit quand on gère plusieurs biens. Je suis très satisfaite et je le recommande volontiers. Pros J’aime vraiment la simplicité et la fluidité de RentalReady. L’outil offre une excellente communication avec les voyageurs, grâce aux messages automatisés clairs et bien paramétrables. La synchronisation est fiable, ce qui me permet d’éviter les erreurs et de gérer mes réservations sereinement. J’apprécie aussi le très bon rapport qualité-prix, surtout au vu du temps gagné au quotidien. Enfin, le support est réactif et toujours agréable, ce qui fait la différence. Cons Honnêtement, pas grand-chose. Certaines fonctionnalités demandent un petit temps d’adaptation au début, mais une fois prises en main, tout devient fluide. Rien qui gêne réellement l’utilisation au quotidien. Review Source FR Fyrma R. Guest Manager Hospitality Used the software for: 1-2 years ### "Ease of use!" August 18, 2025 5.0 It is very useful with our daily tasks from communicating to guests, managing our listing and to creating reports in which we need to show our \[sensitive content hidden\] how we perform. Pros It is very easy to use and the functions to each tab are really helpful. Very smooth in terms of guest communication too plus, the ease of putting in information for each of our listings is superb. Cons There are just a few times it is down but it only takes minutes and it will be back up again. I guess just the team doing maintenance. Review Source NM Nabila M. Relations voyageurs Real Estate Used the software for: 1-2 years ### "Une solution efficace pour la gestion locative, mais avec quelques limites à connaître" May 16, 2025 4.0 Je l’utilise dans le cadre de la gestion des réservations, l’automatisation des messages aux invités et planifier les tâches par exemple de nettoyage un plus L’interface est généralement intuitive ce qui me permet de naviguer facile La synchronisation avec les calendriers et les plates-formes de réservation et facile Ce qui permet de réduire le temps consacrer aux tâches administratives En résumé, Aldie offre une gestion simple efficace, mais nécessite une adaptation initiale, notamment en terme de formation Pros Autorisation tâches répétitives Suivi performance Simplication de la gestion des réservations et de la communication avec les invites Cons Bug ,lenteur Dépendance pouvant poser problème en cas de panne Peu flexible : pas forcer adapter aux situations spécifiques : exemple une décoration personnalisée , ne permet pas d ajouter services ( perte de temps utilisé What s app) Review Source MB Mathilde B. Responsable qualité Real Estate Used the software for: 2+ years ### "Rental ready pour notre conciergerie" May 14, 2025 5.0 Mon expérience avec RentalReady est positive. Le logiciel a permis d’améliorer la productivité de l’équipe en centralisant toutes les tâches liées à la gestion locative courte durée. Il simplifie considérablement la gestion des réservations et la communication avec les voyageurs. Cette application qui est assez onéreuse pour notre entreprise pourrait se développer sur mobile et se moderniser sur son interface web. Egalement être plus à l'écoute des besoins que nous remontons régulièrement. Pros La possibilité de regrouper toutes les informations sur nos propriétés, de pouvoir synchronisé les informations pour nos voyageurs sur chaque plateformes. Les outils qui assurent un bon suivi et qui nous permettent de communiquer entre chaque services (tickets, missions...) Cons \-Le fait de de pas pouvoir intégrer des photos dans les missions que nous affectons à nos techniciens. -Le fait de ne pas pouvoir bouger une réservation booking -Lenteur des tableaux de bord notamment le planning global - Application mobile inexistante et indispensable pour nos équipes de terrain - Manque de modernité prise en main Review Source MC Maxime C. Fondateur Real Estate Used the software for: 1-2 years ### "globalement Satisfait" December 15, 2025 5.0 Globalement satisfait, je recommanderais Rental Ready à tout professionnel de la location courte durée souhaitant tout gérer Pros l'ensemble du logiciel et la possibilité de tout paramétrer, laisse un large choix et de possibilités Cons le service client disponible uniquement par mail ce qui complique les demandes urgentes, regrettable pour un compte comme le notre. Review Source AV Ara V. Service Assistant Hospitality Used the software for: 6-12 months ### "A Must-Have Tool for your Property Management Business" August 18, 2025 5.0 Overall its a smooth sailing experience. You may encounter small issues or bugs along the way but surely they will provide assistance and give you helpful tips when you need it. Pros We are using RentalReady for managing short term stays and guest communications. RentalReady is easy to use. There are listening to feedbacks to improve the overall experience of their users! Cons I think for a not tech savvy person like me, you will feel overwhelmed by the system. But it is not hard to get used to it. Their support staff are superb! Review Source QML Quotidian Mirror L. CEO Hospitality Used the software for: 2+ years ### "User friendly Platform " May 12, 2025 5.0 Pros User friendly that automated all management operations. Very intuitive, clear information on how to do things and cover everything. Cons All good nothing to say Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.