--- title: "PetPocketbook Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PetPocketbook Software - reviews, pricing plans, popular comparisons to other Pet Sitting products and more." source_url: "https://www.capterra.com/p/216597/PetPocketbook/" page_type: "product" language: "en" --- # PetPocketbook Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PetPocketbook ## What is PetPocketbook? #1 Pet Care Software – now also available with a FREE tier! Save time, reduce mistakes, and get paid faster with easy-to-use, mobile-first software for pet care businesses and their clients. Integrate with QuickBooks, automate invoicing, accept online payments, simplify scheduling with drag & drop, and even manage staff compensation. Give pet parents their own portal to update their profiles, request appointments online, receive report cards, and message you in-app. Pick your plan: $0 Unlimited or $25 Standard Unlimited. Always with unlimited users. Start a 30-day trial! ## What is PetPocketbook used for? [Pet Sitting](https://www.capterra.com/pet-sitting-software/)[Kennel](https://www.capterra.com/kennel-software/)[Pet Grooming](https://www.capterra.com/pet-grooming-software/) Recognitions Best ease of use Top alternative Featured Overall rating Based on 127 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $25 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Pet Grooming / 2026 Our "Best of" badge program showcases products with the highest ratings... - Pet Grooming / 2026 Do you work for PetPocketbook?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://petpocketbook.com&name=PetPocketbook) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PetPocketbook 4.9 (127) VS. [4.9 (272)](https://www.capterra.com/p/144329/Time-To-Pet/reviews/) Starting Price $25 Flat Rate, Per Month Starting Price $50 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (127) Ease Of Use 4.7 (26) Value For Money 5.0 (125) Value For Money 4.8 (26) Customer Service 5.0 (127) Customer Service 4.9 (24) ## PetPocketbook alternatives [4.8 (140)](https://www.capterra.com/p/132783/Pet-Sitter-Plus/reviews/) Starting price $28.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (77)](https://www.capterra.com/p/143168/Kennel-Booker/reviews/) Starting price $94.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Scritches](https://www.capterra.com/p/10027808/Scritches/) [4.7 (26)](https://www.capterra.com/p/10027808/Scritches/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [MoeGo](https://www.capterra.com/p/165732/MoeGo/) [4.7 (232)](https://www.capterra.com/p/165732/MoeGo/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/216597/PetPocketbook/alternatives/) ## FAQs about PetPocketbook Overview ### What problems does PetPocketbook solve? PetPocketbook solves manual scheduling, invoicing errors, scattered client records, and fragmented communication for pet care businesses. It gives dog walkers, pet sitters, trainers, office managers, and multi-sitter teams one place to manage bookings, route planning, visit updates, payments, staff coordination, and client self-service, reducing admin time and missed details. Answer based on 106 reviews Overview ### Which roles and teams benefit most from PetPocketbook? PetPocketbook is most used by pet care business owners, owner-operators, and executives who need to manage bookings, payments, and client records in one place. Dog walkers, pet sitters, trainers, and grooming professionals benefit from streamlined scheduling, service tracking, invoicing, and day-to-day operational visibility across small teams. Answer based on 127 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is PetPocketbook built for? PetPocketbook is built for small businesses, with 100% of reviewers from that segment, especially in Consumer Services at 44% and Veterinary at 30%. It serves dog walkers, hikers, and pet sitters, from new operators to multi-location businesses, and is used most often for pet sitting at 81%. Answer based on 127 reviews Features and Usability ### What are the key features of PetPocketbook? PetPocketbook includes core pet care and business tools like appointment scheduling, recurring bookings, client messaging, billing and invoicing, and pet profiles. Differentiating features include GPS check-in/check-out, photo updates and report cards, staff management with payroll support, and reporting dashboards, plus QuickBooks integration and client self-service through the portal. Answer based on 68 reviews Pricing ### How much does it cost and what fees or limitations are included? PetPocketbook starts with a free Unlimited plan and a 30-day free trial, while the Standard Unlimited plan costs $25/month flat. The free plan requires AutoPay for all clients and $5,000 monthly processing volume. Reviewers often call the pricing affordable, especially since adding staff does not raise subscription costs. Answer based on 19 reviews Integrations ### Which third-party tools and platforms does PetPocketbook integrate with? PetPocketbook integrates with five third-party tools and platforms: Venmo for payments, QuickBooks and QuickBooks Online for accounting, and Google Calendar and Plaid from its catalog. These integrations cover payment handling, bookkeeping, and calendar or financial data connections. Answer based on 11 reviews Getting Started and Support ### What training and onboarding options does PetPocketbook offer? PetPocketbook provides live online training, documentation, and videos for teams getting started. Live online sessions support guided setup and direct instruction, documentation offers written reference material, and videos provide self-paced walkthroughs for reviewing features and steps as needed. Answer based on 4 reviews Getting Started and Support ### What customer support options does PetPocketbook offer, and how do users rate the experience? PetPocketbook offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as quick, patient, and easy to reach, especially during setup and onboarding. Responses are commonly reported within hours or by the next day, though some users mention occasional communication friction or missing notification features. Answer based on 92 reviews Client support ### How good is PetPocketbook for client support and communication? PetPocketbook simplifies client support with self-service booking, cancellations, messaging, and visit updates in one place. Pet sitters, dog walkers, and small pet care teams value the clear communication and responsive help from the support team, though some businesses want a fuller client app, easier approval visibility, and more flexible request flows. Answer based on 55 reviews ## Who uses PetPocketbook? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 206 Pet Sitting reviews Capterra reviewers point to these as the top features buyers look for in pet sitting software: - **Appointment Management** (**70%** of reviewers rated this feature as critical) - **Scheduling** (**74%**) - **Customer Database** (**70%**) PetPocketbook supports all three of the features reviewers rate most highly: **Appointment Management**, **Scheduling**, and **Customer Database**. Together, these capabilities help pet sitting businesses organize bookings, manage calendars more efficiently, and keep client and pet details in one place, allowing teams to deliver more consistent service and stay on top of day-to-day operations. Scheduling 4.8 (63) 76.19% of 63 reviewers that rated this feature as important or highly important PetPocketbook offers a straightforward way to schedule and manage appointments for both staff and clients. Users think the centralized, easy-to-use scheduling saves time, prevents errors, and simplifies handling recurring or multiple appointments. Customer Database 4.9 (47) 74.47% of 47 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Calendar Management 4.6 (85) 74.12% of 85 reviewers that rated this feature as important or highly important You get a clear, color-coded calendar with flexible views and easy appointment adjustments. Reviewers indicate it’s user-friendly, helps avoid conflicts, and keeps everyone organized, though some want monthly views and integration with Google Calendar or Cozi. Mobile Access 4.3 (61) 67.21% of 61 reviewers that rated this feature as important or highly important This aspect lets you manage appointments and client info on the go via mobile browser or app. Some users say mobile access is vital and easy to use, but note the app is still in beta and lacks some admin functions. Billing & Invoicing 4.7 (82) 76.83% of 82 reviewers that rated this feature as important or highly important It gives you automated invoicing, direct payment options, and customizable pricing. Reviewers find the process saves significant time, is easy to manage, and reduces manual work, though some wish for pre-billing and more payment integration options. Appointment Management 4.8 (83) 78.31% of 83 reviewers that rated this feature as important or highly important With this capability, you can easily create, modify, and track appointments, including assigning staff and adjusting services. Reviewers appreciate the intuitive interface, real-time updates, and the ability for clients to request or cancel appointments themselves. PetPocketbook 74 features Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges A repository of information about animals in an organization's care With this capability, you can easily create, modify, and track appointments, including assigning staff and adjusting services. Reviewers appreciate the intuitive interface, real-time updates, and the ability for clients to request or cancel appointments themselves. Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications Data is backed up automatically to prevent data loss It gives you automated invoicing, direct payment options, and customizable pricing. Reviewers find the process saves significant time, is easy to manage, and reduces manual work, though some wish for pre-billing and more payment integration options. Create, update, and manage bookings, itineraries, and reservations You get a clear, color-coded calendar with flexible views and easy appointment adjustments. Reviewers indicate it’s user-friendly, helps avoid conflicts, and keeps everyone organized, though some want monthly views and integration with Google Calendar or Cozi. Synchronize with other calendars to view mutual availability and schedules Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Tracking, calculating, and paying commissions and earnings to employees Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Financial system that helps create and manage physical/digital credit cards and track transaction activities Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions A website or login for customers to access information Add customized logos and colors to align with company branding Create labels for products that contain required information such as colors, sizes, dates, etc. A document that lists daily activities or maintains a record of all events that happened in a day Track products that are for sale at a reduced price or part of coupon promotions Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Digital forms that are shared and accessed online Electronically collect payments for goods or services Digitally sign online documents Receive and/or send email notifications for urgent updates, requests, or other information Manage, store and organize emails within the system or via third-party apps Reminders sent via email Track employee schedules, availability, and performance across projects and tasks Store, manage and track all forms in a centralized location System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Remote check in/out based on location Captures invoice data and maintains comprehensive records for auditing and reporting purposes This aspect lets you manage appointments and client info on the go via mobile browser or app. Some users say mobile access is vital and easy to use, but note the app is still in beta and lacks some admin functions. Mobile pet grooming business that can work from different locations Manage and support multiple locations Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Allow users to create, edit, and sort multiple notes Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Book meetings and appointments through a website or digital platform Accept, record, and reconcile financial transactions Manage employee salary processes, data, taxes, and records administration efficiently Saves and tracks pet birthdays For pet grooming businesses Records vital care information such as habits, instructions, meds, schedules Provides real-time updates in the form of photos Active reporting of data and metrics Receive system updates as soon as any changes are made Ability to record, store, update, and retrieve information Schedule repeating appointments based on a duration of time Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Reports specific to sales analysis for trends and strategies PetPocketbook offers a straightforward way to schedule and manage appointments for both staff and clients. Users think the centralized, easy-to-use scheduling saves time, prevents errors, and simplifies handling recurring or multiple appointments. Search and filter data across systems to locate required information by entering keywords or certain criteria Database containing accurate and up-to-date information on all operational services Schedule shifts for staff/employees, track hours worked, and manage staff payroll Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.7 (127) 4.7 Based on 127 reviews ## Pricing Value for money 5.0 (125) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/216597/PetPocketbook/pricing/) NEW! Unlimited free $0.00 It includes: - free - Unlimited Staff - Unlimited Clients - Unlimited Support Standard Unlimited $25.00 Flat Rate,Per Month It includes: - Unlimited Staff - Unlimited Clients - Unlimited Support Value for money 5.0 (125) 5.0 Based on 125 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Plaid](https://www.capterra.com/p/174384/Plaid/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (127) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (127) 5.0 Based on 127 reviews ## User reviews Overall rating 4.9 Based on 127 reviews Filter by rating 5(114) 4(13) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DP Devon P. Owner Consumer Services ### "Four years in and I’m not going anywhere!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2026 I’ve had such great experiences with PetPocketbook since joining the platform in 2022. I’m looking forward to seeing how it continues to grow in another 4 years! Pros The PetPocketbook App has been such a level up for my experience with the software. There are also always big improvements and new features released based on the feedback they receive from the business who utilize the software Cons I am still waiting for them to update the “delete this pet” feature to be less insensitive when a pet dies and they need to be removed from a profile. I am also waiting for them to improve their time-off feature to make it more useful and specific. Alternatives considered [Time To Pet](https://www.capterra.com/p/144329/Time-To-Pet/) Reasons for choosing PetPocketbook Initially the visual ease of PPB compared to TTP, and then after meeting with the PPB team I knew those were the folks I wanted to work with Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KC Katlin C. Owner Veterinary ### "Paw-Tastic Experience!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2025 It was an easy transition from my old platform to utilizing PetPocketbook full-time. \[sensitive content hidden\] my Account Manager has also been a huge help during this transition and answered all of my questions. Pros PetPocketbook has been a very positive experience and easy to use platform for both my command pet parents. Cons I don’t have any cons. The platform has met all of my expectations and my clients are very happy with it as well. Alternatives considered [Time To Pet](https://www.capterra.com/p/144329/Time-To-Pet/) Reasons for choosing PetPocketbook Because of the price, the customer support, a more positive trial period. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 22, 2025 We're so happy to work with you! We're glad you're having a Paw-Tastic experience! KH Kristin H. Owner Hospitality ### "PetPocketbook is Elite! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2025 PetPocketbook is easy to use, easy to explain to my clientele, and efficient. The team at PetPocketbook is responsive and willing to help at all times. They are always continuing to grow the platform and make it bigger and better! Pros PetPocketbook has continued to make scheduling my daily dog walks and drop ins incredibly easy for myself and my clients. Cons In the past, I had issues with the GPS after each update - that has since been fixed and works great. Only big thing right now is that I would love to see that pre-payment option! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 28, 2025 Thank you for the kind words, Kristin! We love seeing you grow AH Amanda H. Owner of Happytailsbyamanda Veterinary ### "My favorite app " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2025 I love Pet pocketbook I love how every time I check there’s always something they’re adding to it. It’s very straightforward and user-friendly for myself my husband and any staff younger or older! Pros Pet pocketbook I’ve been using for over two years and it’s very straightforward and easy one that’s used the app with me has never had a problem Cons There could be a few glitches at times, but the team is always ready to fix them I love when I emailed them and they answer right away. There’s a big team I’ve even had someone call me before because I wasn’t understanding something. They’re very good. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 24, 2025 Thanks for the kind words, Amanda! We love working with you and your business and are so glad to hear our team has been helpful. MK Melanie K. Owner Operator Individual & Family Services ### "Exceptional Pet Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 5, 2025 My overall experience with PetPocketbook has been an exceptional one. It is worth far more than what I pay for the software in my opinion. Pros I like that clients can request and cancel their own appointments in the app. I used to have clients calling, emailing and texting along with my staff which made it difficult to manage all of our visit dates and times. The scheduling feature is a life saver! Cons Some of the icons are hard to find due to the colors. If the user is unaware of a certain feature, unless they hover over the particular field or are shown the field the user is not aware it is there/available. Employee compensation piece. I have several staff members who all make different amounts due to their different start dates, but cancellations and Holiday pay are a little difficult to manage through the compensation piece in PetPocketbook. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 9, 2025 Thank you for sharing your feedback with us! We're so happy to hear you've had a great experience. NV Nicole V. Owner Consumer Services ### "PetPocketbook works great for our small business!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2025 Overall PetPocketbook has been easy, straightforward, user friendly, and cost effective. Our clients and staff have had many great things to say about using Pet Pocketbook Pros PetPocketbook helped us seamlessly and easily transfer over all of our business data. They have been tremendously supportive, and the software is easy to use and makes many things we do much quicker and simpler. Cons We have not yet found anything that we dislike! Any issues or feedback we have we send to the team. We also get a prompt response and a solution. Switched from [PetSitClick](https://www.capterra.com/p/122471/PetSitClick/) PSC closed down, we were left looking for a software solution. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 30, 2025 So glad to hear you're loving our software! It's been so fun working together and we look forward to growing together. SW Samuel W. Owner and operator Veterinary ### "PetPocketbook Streamlined Our Business and Boosted Client Happiness" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2025 Our experience with PetPocketbook has been outstanding from day one. The platform is intuitive, reliable, and truly tailored for pet-care businesses. It has streamlined scheduling, invoicing, and client communication, allowing us to focus more on caring for pets and less on paperwork. The support team is responsive and continually improving the product, which gives us confidence that the service will only get better. We’ve been nothing but happy and highly recommend PetPocketbook to other pet-care professionals. Pros We love how user-friendly and seamless PetPocketbook is for both our team and our clients. Scheduling, invoicing, and communicating with pet parents are all in one place, which saves us so much time. The app is reliable and intuitive, making it easy to send updates, track visits, and keep everything organized. It really streamlines our business and helps us deliver excellent care. Cons The platform is fantastic overall, but it currently lacks a few basic features we’d find very helpful—such as taking deposits and having more flexibility to send invoices on our own terms rather than tied to a specific date. We understand these are areas the team is actively working on, so we’re excited for future updates. Switched from [Time To Pet](https://www.capterra.com/p/144329/Time-To-Pet/) In our opinion, Counterpart was simply ineffective. It failed to send timely notifications to staff or customers and ended up costing far more in fees—especially for contractors working only once a month—than what we actually paid those contractors. Overall, PetPocketbook is the clear winner. Its ease of use has helped our business grow exponentially, and our clients absolutely love it. Alternatives considered [Pet Sitter Plus](https://www.capterra.com/p/132783/Pet-Sitter-Plus/) [DaySmart Pet](https://www.capterra.com/p/93413/DaySmart-Pet/) Reasons for choosing PetPocketbook PetPocketbook offered the reliability and efficiency we needed—timely notifications, easy scheduling, and smooth payments—while being more affordable. The team also made the transition effortless by transferring all of our data for us. Counterpart lacked these essentials and cost more than it was worth, while PetPocketbook’s ease of use has helped our business grow and kept our clients happy. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 9, 2025 Thank you for the thoughtful feedback! Looking forward to building deposits into our platform! RS Reshma S. Owner Facilities Services ### "Pups Paradise Resort" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 12, 2025 User friendly, easy work arounds for features I need that aren’t yet integrated with pet pocketbook. Pros Easy to use, cost-effective, easy work arounds for features I need that aren’t yet integrated with pet pocketbook Cons Add-ons show up for all services in each category, no option to choose specific services for add-ons Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 16, 2025 Thanks for your review, Reshma! Looking forward to further integrations. EM Erica M. Owner, Pet Sitter, Dog Trainer Consumer Services ### "Loving Pet Pocketbook!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 16, 2025 Loving this software. I switched from another software that was closing down so I had a LOT of questions, concerns, and details to discuss. \[sensitive content hidden\] took her time and helped me at every step of the process and was so patient and kind. As I am getting used to everything, any time I have a question they are so quick to answer! Most of the things that are different to me (and what I was worried would be issues) are things I am getting used to quickly, and are much less of a problem than I expected. My staff also LOVES the app, especially their ability to get/send messages to clients (we don't give clients our sitters direct numbers so all previous messages had to go through me which could be tedious). Pros The customer service is phenomenal! They are so helpful and patient during the setup and learning process! Cons Billing ahead can be a bit difficult and the full calendar view with all employees is tough to get used to when compared to what I had before. Switched from [PetSitClick](https://www.capterra.com/p/122471/PetSitClick/) Software was closing down, which turned into a blessing in disguise Alternatives considered [Pet Sitter Plus](https://www.capterra.com/p/132783/Pet-Sitter-Plus/) [Precise Petcare](https://www.capterra.com/p/133783/Precise-Petcare/) Reasons for choosing PetPocketbook Ease of use for myself, staff, and clients Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 17, 2025 It's been a pleasure working with you, Erica! We're happy the transition from PetSitClick to PetPocketbook was smooth and successful. MH Mary H. Owner Consumer Services ### "5 Toe Beans Up!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2025 Pros This was the easiest pet sitting software for my clients and me to use. I got rave reviews from my clients who were switching over from another software. The transition was flawless, and the customer service is amazing! Cons I have no complaints about this software whatsoever! Going through the onboarding process made everything so easy to follow, and if I had any questions, they were quickly answered. Switched from [Precise Petcare](https://www.capterra.com/p/133783/Precise-Petcare/) I was having a lot of issues with their interface and I wasn't happy with them overall. Alternatives considered [Pawfinity](https://www.capterra.com/p/142461/Pawfinity/) Reasons for choosing PetPocketbook The customer service is years ahead of theirs. I love the enthusiasm that they have for their product as well. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 26, 2025 We're so happy to hear your clients are loving PetPocketbook! Glad the transition was flawless too. [View all Reviews](https://www.capterra.com/p/216597/PetPocketbook/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Scritches vs PetPocketbook](https://www.capterra.com/compare/216597-10027808/PetPocketbook-vs-Scritches)[Time To Pet vs PetPocketbook](https://www.capterra.com/compare/144329-216597/Time-To-Pet-vs-PetPocketbook)[MoeGo vs PetPocketbook](https://www.capterra.com/compare/165732-216597/MoeGo-vs-PetPocketbook)[Easy Busy Pets vs PetPocketbook](https://www.capterra.com/compare/177791-216597/HappyGoMobile-vs-PetPocketbook) [Pet Sitter Plus vs PetPocketbook](https://www.capterra.com/compare/132783-216597/Pet-Sitter-Plus-vs-PetPocketbook)[Pawfinity vs PetPocketbook](https://www.capterra.com/compare/142461-216597/Pawfinity-vs-PetPocketbook)[ProPet vs PetPocketbook](https://www.capterra.com/compare/150449-216597/ProPet-vs-PetPocketbook)[DaySmart Pet vs PetPocketbook](https://www.capterra.com/compare/93413-216597/DaySmart-Pet-vs-PetPocketbook)