--- title: "Author-it Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Author-it Software - reviews, pricing plans, popular comparisons to other Content Management products and more." source_url: "https://www.capterra.com/p/21662/AuthorIT/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Author-it Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Author-it ## What is Author-it? Author‑it is a modern Component Content Management System (CCMS) built for teams that need accuracy, consistency, and control at scale. Instead of managing documents, Author‑it breaks content into reusable components - your single source of truth for every product, market, and format. This eliminates duplication, reduces errors, and dramatically speeds up updates, reviews, and localization. Governed workflows, variant management, and structured publishing ensure that every output is consistent and compliant, whether you're supporting manufacturing, software, or utility operations. With Author‑it, content teams work faster, stay aligned, and deliver precise, on‑brand information everywhere it’s needed. ## What is Author-it used for? [Content Management](https://www.capterra.com/content-management-software/)[Course Authoring](https://www.capterra.com/course-authoring-software/)[eLearning Authoring Tools](https://www.capterra.com/elearning-authoring-tools-software/) Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price NZ$200 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Author-it?[Manage this product listing](https://www.g2.com/products/author-it/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Author-it 4.0 (4) VS. [### Google Drive](https://www.capterra.com/p/161425/Drive/) [4.8 (28,635)](https://www.capterra.com/p/161425/Drive/reviews/) Starting Price NZ$200 Per User, Per Month Starting Price $7 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (4) Ease Of Use 4.7 (28,511) Value For Money 4.0 (3) Value For Money 4.7 (20,635) Customer Service 5.0 (3) Customer Service 4.4 (18,626) ## Author-it alternatives [Katteb](https://www.capterra.com/p/239527/Katteb/) [4.7 (155)](https://www.capterra.com/p/239527/Katteb/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/239527/Katteb/) [WordPress](https://www.capterra.com/p/131687/WordPress/) [4.6 (14,999)](https://www.capterra.com/p/131687/WordPress/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131687/WordPress/) [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) [4.4 (5,470)](https://www.capterra.com/p/1167/SharePoint/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/1167/SharePoint/) [Confluence](https://www.capterra.com/p/136446/Confluence/) [4.5 (3,722)](https://www.capterra.com/p/136446/Confluence/reviews/) Starting price $5.42 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136446/Confluence/) ## FAQs about Author-it Overview ### What company size and specific industries is Author-it built for? Author-it is designed for technical writers, documentation specialists, and content managers in manufacturing companies, software development organizations, and utilities providers, as well as global enterprises. It fits teams that need structured content management and documentation support across large, distributed business environments. Features and Usability ### What are the key features of Author-it? Author-it offers content management and document management, with version control, workflow management, and access controls/permissions for organized review and publishing. It also includes customizable templates, metadata management, tagging, full text search, data import/export, third-party integrations, multi-language support, and SCORM compliance. Integrations ### Which third-party tools and platforms does Author-it integrate with? Author-it integrates with 5 third-party platforms: Fluid Topics, Honeycomb, Lionbridge Language Cloud, MAGELLAN, and XTM Cloud. These integrations cover content delivery, analytics, and localization workflows, giving Author-it connections to publishing and translation tools used in technical documentation environments. Getting Started and Support ### What training and onboarding options does Author-it offer? Author-it provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer group learning, documentation serves as written reference material, and videos provide self-paced instruction. Getting Started and Support ### What customer support options does Author-it offer? Author-it offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. With no reviewer feedback available on support experience, only the listed channels can be confirmed, and no claims can be made about response times, helpfulness, or common frustrations from users. ## Features AI summary Based on 7,227 Content Management reviews Capterra reviewers highlight these as the features buyers value most when choosing content management software: - **Secure Data Storage** (**59%** of reviewers rated this feature as critical) - **Website Management** (**57%**) - **Content Publishing Options** (**42%**) Author-it supports **Content Publishing Options**, so teams can create and release content through the platform. However, it does not include **Secure Data Storage** or **Website Management**. Instead, it offers other features that reviewers also rate as important, including **Text Editing** (**43%**), **Access Controls/Permissions** (**44%**), and **Document Management** (**42%**). These capabilities help businesses maintain content quality, control who can view or update materials, and keep documentation organized, allowing teams to manage information more efficiently. Content Publishing Options 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Facilitates online authoring and publishing of the content Text Editing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Edit text as needed Access Controls/Permissions 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Document Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Content Library 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Centralized repository to store content and assets Customizable Templates 2.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Author-it 21 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - API: Application programming interface that allows for integration with other systems/databases - Audio File Management: Supports audio files - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Content Publishing Options: Facilitates online authoring and publishing of the content - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Management: Store, manage, and track all electronic documents in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Metadata Management: Collect and maintain structured information that describes data or content - Multi-Language: Manage and support multiple languages - SCORM Compliance: Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Text Editing: Edit text as needed - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Version Control: Track revisions and updates made to files and navigate between different versions - Video Support: Supports various video file formats - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (4) 4.0 Based on 4 reviews ## Pricing Value for money 4.0 (3) Basic NZ$200.00 Per User,Per Month Value for money 4.0 (3) 4.0 Based on 3 reviews ## Integrations [ Honeycomb](https://www.capterra.com/p/198473/Honeycomb/)[ XTM Cloud](https://www.capterra.com/p/157254/XTM-Cloud/)[ Lionbridge Language Cloud](https://www.capterra.com/p/213500/Lionbridge/)[ Fluid Topics](https://www.capterra.com/p/146654/Fluid-Topics/)[ MAGELLAN](https://www.capterra.com/p/215336/MAGELLAN/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 4.0 Based on 4 reviews Filter by rating 5(1) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent JC Janette C. Technical Writer Machinery ### "Author-it: One of the best authoring tools for Technical Writing" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 3, 2026 I like it for the most part. It feels familiar, almost like working in Word, so that's nice. It's user-friendly. Pros The ease of use. The customer support when submitting a ticket is great. I receive prompt responses and detailed troubleshooting steps to resolve the issue. Cons The lack of hands on learning. We received training, but the instructor didn't seem to know what to focus the training on. Not sure if that was a miscommunication or not. The instructor also lost a couple of our training recordings, and we received pushback when requesting that the missing training sessions be done again. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AC Alison C. Senior Technical Writer Farming ### "Strong content reuse capabilities backed by excellent support" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 August 5, 2026 We have used Author-it for over 20 years and it continues to provide value through content reuse and multi-channel publishing. The software is reliable for some of our day-to-day needs, and the support team is responsive and helpful whenever issues arise. Although we have found some of the more advanced features difficult to learn and implement, Author-it continues to play a valuable role in our documentation processes. Pros We have used Author-it for over 20 years and it continues to provide value through content reuse and multi-channel publishing. The software is reliable for some of our day-to-day needs, and the support team is responsive and helpful whenever issues arise. While there is a learning curve for some of the more advanced features, Author-it remains an important part of our documentation process. Cons We struggle with the complexity of configuring and implementing some of the more advanced features. There is a steep learning curve, particularly for users who are not highly technical. While the Knowledge Centre contains a lot of information, it is primarily text-based, and there is a lack of readily available videos, visual guides, and step-by-step training resources for setting up more complex functions. As a result, it can be difficult to become self-sufficient without relying on Support, and after many years of using Author-it, I still feel we are not using the software to its full potential. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Implementation Specialist Information Technology and Services ### "I truly miss AuthorIT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 28, 2019 Pros I used to love creating content with this tool. My company moved on to another tool to focus more on DITA, but the ease of use in AuthorIT is sorely missed. It is very easy to create content, edit it, and then publish it on-line or to Word or PDF format. Cons The only con to this software was the antiquated, clunky UI. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KK Keren K. Software Developer ### "Managing Documentations and Guidance" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 June 28, 2018 Pros The product provides a nice mechanism, especially liked the option to reuse content which is major time-saving. Cons Which their upgrade to the newer version we became more dependent on their customer support services. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.