--- title: "VoIP & Network Quality Manager Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about VoIP & Network Quality Manager Software - reviews, pricing plans, popular comparisons to other VoIP products and more." source_url: "https://www.capterra.com/p/216636/VNQM/" page_type: "product" language: "en" --- # VoIP & Network Quality Manager Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) VoIP & Network Quality Manager ## What is VoIP & Network Quality Manager? Use SolarWinds VoIP and Network Quality Manager for proactive WAN and VoIP monitoring tools that can help with troubleshooting via an intuitive web interface. Review quality of service data, including jitter, latency, packet loss, and MOS. Troubleshoot VOIP call performance and correlate call issues with WAN performance for Cisco and Avaya calls. ## What is VoIP & Network Quality Manager used for? [IVR](https://www.capterra.com/ivr-software/)[VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1380 Per Feature, One Time Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VoIP & Network Quality Manager 0.0 VS. [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting Price $1380 Per Feature, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (698) Value For Money 0.0 (0) Value For Money 4.2 (678) Customer Service 0.0 (0) Customer Service 4.6 (648) ## VoIP & Network Quality Manager alternatives [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting price $1.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203084/VoIP-ms/) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (11,159)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) ## FAQs about VoIP & Network Quality Manager Overview ### What company size and specific industries is VoIP & Network Quality Manager built for? VoIP & Network Quality Manager is designed for IT professionals in organizations of any size that need to connect VoIP infrastructure management with network transport management. The vendor description does not name specific industries, so the product appears aimed at general IT and telecommunications environments rather than a particular sector. Features and Usability ### What are the key features of VoIP & Network Quality Manager? VoIP & Network Quality Manager offers activity dashboards and activity tracking for call oversight, plus call monitoring, real-time monitoring, and reporting & statistics for network analysis. It also includes call conferencing, online voice transmission, SIP trunking, and unified communications for managing voice traffic across connected systems. Integrations ### Which third-party tools and platforms does VoIP & Network Quality Manager integrate with? VoIP & Network Quality Manager integrates with Flow. Getting Started and Support ### What training and onboarding options does VoIP & Network Quality Manager offer? VoIP & Network Quality Manager provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and setup review. Getting Started and Support ### What customer support options does VoIP & Network Quality Manager offer? VoIP & Network Quality Manager provides email/help desk support, FAQ/forum access, a knowledge base, 24/7 live rep support, and chat. No reviewer feedback on support experience is available, so support quality, response times, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 2,539 VoIP reviews Capterra data shows that buyers of VoIP software rank the following features as their top priorities: - **VoIP Connection** (**69%** of reviewers rated this feature as critical) - **Screen Sharing** (**69%**) - **Online Voice Transmission** (**58%**) VoIP & Network Quality Manager includes **Online Voice Transmission** but does not offer **VoIP Connection** or **Screen Sharing**. Its support for **Online Voice Transmission** gives teams a dependable way to handle voice communication across locations, helping businesses maintain clear conversations, improve coordination, and support day-to-day communication needs. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Call Conferencing Facilitate virtual conferences that connect multiple people remotely Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Online Voice Transmission Transmit voice and other information digitally VoIP & Network Quality Manager 10 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Call Conferencing: Facilitate virtual conferences that connect multiple people remotely - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Online Voice Transmission: Transmit voice and other information digitally - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - SIP Trunking: Enables the connectivity to send and receive calls over the internet - Unified Communications: Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Basic $1,380 Per Feature,One Time ## Integrations [ Flow](https://www.capterra.com/p/150388/Flow/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.