--- title: "Bluestream Health Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Bluestream Health Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more." source_url: "https://www.capterra.com/p/216698/Bluestream-Health/" page_type: "product" language: "en" --- # Bluestream Health Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Bluestream Health ## What is Bluestream Health? Bluestream Health is an intuitive and flexible virtual care platform which combines secure video with medical workflows across the care continuum. Simple to use, Bluestream Health connects healthcare providers, interpreters and patients in a single solution and is scalable to meet the evolving needs of clinics, health systems and payers. ## What is Bluestream Health used for? [Telemedicine](https://www.capterra.com/telemedicine-software/) Top alternative Featured Overall rating Based on 60 user reviews Reviews sentiment Positive 73% Neutral 20% Negative 7% Starting price $25 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Bluestream Health?[Manage this product listing](https://www.g2.com/products/bluestream-health/claim_requests/new?auto=true) ## Bluestream Health Overview Updated August 2026 AI summary Bluestream Health is a telemedicine platform for organizations of all sizes seeking secure virtual care delivery. It provides HIPAA-compliant video conferencing, appointment scheduling, reminders, and online forms, along with a virtual waiting room and practice management options. Deployable via web and mobile, it supports multi-provider practices and remote treatment planning in cloud-based environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Bluestream Health 4.1 (60) VS. [4.4 (673)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting Price $25 Per Feature, Per Month Starting Price $160 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (60) Ease Of Use 4.2 (1,227) Value For Money 4.5 (33) Value For Money 4.3 (973) Customer Service 4.5 (32) Customer Service 4.5 (714) ## Bluestream Health alternatives Highest Rated [4.8 (34)](https://www.capterra.com/p/164437/NovoMedici/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/) [4.6 (1,227)](https://www.capterra.com/p/158461/Doxy-me/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158461/Doxy-me/) [Mend.io](https://www.capterra.com/p/165634/Mend-App/) [4.6 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/165634/Mend-App/) [View all alternatives](https://www.capterra.com/p/216698/Bluestream-Health/alternatives/) ## FAQs about Bluestream Health Overview ### What problems does Bluestream Health solve? Bluestream Health solves telehealth access and setup friction by making virtual visits easy to launch, join, and manage without app downloads. Clinics, therapists, physicians, clerks, and care teams use it to reduce patient login issues, speed provider onboarding, support elderly users, and simplify interpreter-assisted sessions across phones and computers. Answer based on 34 reviews Overview ### Which roles and teams benefit most from Bluestream Health? Bluestream Health is most used by physicians, nurses, and allied health providers such as physical therapists who need streamlined virtual visits, patient communication, and care coordination. Behavioral health clinicians and therapists use it for remote counseling, while clinic directors and healthcare administrators rely on it to support scheduling, documentation workflows, and operational oversight. Answer based on 60 reviews Overview ### What company size and specific industries is Bluestream Health built for? Bluestream Health is designed for healthcare organizations of varying sizes, including clinics, health systems, and payers. It serves the healthcare sector by connecting providers, interpreters, and patients in a single solution, making it suitable for organizations that need coordinated communication across clinical and insurance settings. Features and Usability ### What are the key features of Bluestream Health? Bluestream Health includes core telehealth features like video conferencing, a virtual waiting room, appointment scheduling, and HIPAA-compliant messaging. Reviewers also frequently mention patient access through text or email patient links, plus screen sharing and multi-party visits with interpreters. Differentiators include customizable forms, remote treatment planning, and practice management integrations. Answer based on 34 reviews Limitations ### What bugs or issues do users have with Bluestream Health? Bluestream Health runs into recurring connectivity and audio problems, especially during mobile sessions and weaker internet conditions. Many healthcare providers mention dropped calls, lost sound after incoming phone calls or texts, and occasional failed connections, while some teams say video quality is clear and issues often depend on patient devices or Wi-Fi. Answer based on 21 reviews Getting Started and Support ### What customer support options does Bluestream Health offer? Bluestream Health provides Email/Help Desk support. Users describe the service as generally accommodating, with help that is useful during setup and everyday use. Some also note inconsistent performance in the platform itself, which can create frustration even when support interactions are positive. Answer based on 5 reviews Features and Usability ### How easy is patient access with Bluestream Health? Bluestream Health makes patient access simple for many clinics, therapists, and private practices through browser-based telehealth visits. Patients often join by text or email without downloading an app, which helps older adults and less tech-savvy users, though unstable internet, changing session links, and small group limits can create access problems. Answer based on 25 reviews Features and Usability ### How does the patient link work? Bluestream Health keeps patient joining simple by sending a visit link through text or email that opens in a web browser. Clinics, counselors, and therapy practices often find this easy for less technical patients, though some mention delayed link delivery, the need to resend links, or confusion when patients click but do not connect. Answer based on 16 reviews Features and Usability ### How well does it perform during telehealth visits? Bluestream Health delivers solid day-to-day telehealth performance for many providers, with quick setup, clear video, and smooth basic sessions. Physical therapy clinics, counselors, and general healthcare teams often find it fast enough for routine appointments, though some report sound cutouts, weaker picture quality, and inconsistent performance when connections are unstable. Answer based on 12 reviews ## Features AI summary Based on 1,618 Telemedicine reviews Capterra reviewers highlight these as the features buyers care about most when choosing telemedicine software: - **Two-Way Audio & Video** (**68%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**78%**) - **Charting** (**64%**) Bluestream Health includes **HIPAA Compliant**, which is a key requirement for protecting patient information and supporting secure virtual care. However, it does not include **Two-Way Audio & Video** or **Charting**. Instead, it offers **Video Conferencing** (**57%**) and **Appointment Scheduling** (**51%**), which still cover important telemedicine needs by helping providers conduct virtual visits and manage bookings more efficiently, allowing teams to maintain organized care delivery and support a smoother patient experience. HIPAA Compliant 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Video Conferencing 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Connect with meeting participants remotely over video Appointment Scheduling 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Confirmations/Reminders 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Medical Billing 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider One-to-One Messaging 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Send personal messages to clients or attendees Bluestream Health 23 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Email Reminders: Reminders sent via email - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Live Chat: Ability to chat online in real time - Medical Billing: Manage billing and payments for a healthcare provider - Multi-Provider Practice: For practices with multiple providers - One-to-One Messaging: Send personal messages to clients or attendees - Online Forms: Create new forms and/or use ready-made online form templates - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Softphone: Use your computer as a phone device to make calls over the internet - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Video Conferencing: Connect with meeting participants remotely over video - Virtual Waiting Room: Monitor wait time and abandonment for incoming requests that have not been routed - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.1 (60) 4.1 Based on 60 reviews ## Pricing Value for money 4.5 (33) Basic $25.00 Per Feature,Per Month Value for money 4.5 (33) 4.5 Based on 33 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (32) 4.5 Based on 32 reviews ## User reviews Overall rating 4.1 Based on 60 reviews Filter by rating 5(29) 4(15) 3(12) 2(3) 1(1) Mentioned topic Sorted by most recent RR Rajesh R. Wordpress developer Computer Software ### "Efficient and Secure Telemedicine Platform: A Review of Bluestream Health" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2023 Overall, Bluestream Health is a reliable and efficient telemedicine platform that provides healthcare providers with a range of features to deliver remote healthcare services to patients. The platform is designed to be user-friendly and accessible, with features such as appointment scheduling, virtual waiting rooms, and real-time transcription to facilitate effective communication and collaboration between healthcare providers and patients.Bluestream Health is also secure and HIPAA-compliant, with end-to-end encryption, secure messaging, and secure video conferencing to protect patient information and ensure compliance with HIPAA regulations. Pros User-friendly interface: Bluestream Health is designed to be intuitive and easy to use for both patients and healthcare providers, with features such as virtual waiting rooms, appointment scheduling, and real-time transcription.Secure and HIPAA-compliant: Bluestream Health is designed to comply with HIPAA regulations and follows industry best practices for data security and privacy, including end-to-end encryption, secure messaging, and secure video conferencing. Cons Limited customization options: While Bluestream Health offers some customization options, some users have reported that the platform can be limited in terms of customization, particularly for larger healthcare organizations with more complex workflows.Technical issues: Some users have reported occasional technical issues with the platform, such as audio or video connectivity problems or slow loading times.Dependence on internet connection: Like all telemedicine platforms, Bluestream Health is dependent on a stable internet connection, which can be a potential limitation for patients and healthcare providers in areas with poor connectivity. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Alexandre M. Doctor Health, Wellness and Fitness ### "The solution in telemedicine" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 6, 2022 The solution I was waiting for Pros This is a powerful tool that allows me to take care of my patients.I can customize many features so I feel in control of all the ethical aspects. It’s amazing that feature of capture screen. Cons I have experienced some audio issues that I think it’s a bug from the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Sandra M. MD Medical Practice ### "Use during pandemic" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 10, 2021 I was pleased with the ease of use Pros I used for initial telehealth visits during the Covid pandemic as a free trial. I found it to be the easiest platform that I tried. Currently not using telehealth as most patients have returned to in office visit. I was glad it was available! Cons I had not complaints about this product Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Mitchell S. Physician Medical Practice ### "User friendly telehealth" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 8, 2021 It's been great. It's reliable and easy to use for both our office and patients. Pros This product is very intuitive and easy to use. The text feature makes it accessible to all patients. Overall, this is more streamlined and simplified compared to Zoom. Cons N/A, I have found this to be a great resource for telehealth. I can not think of anything I would change. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS james S. \-CPA Medical Practice ### "review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 8, 2021 excellent product Pros ease of use and workflow. Otherwise very reliable Cons auto signon would be helpful. Otherwise very good product Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KP Kathleen P. Physician Medical Practice ### "Good when it works" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 March 8, 2021 Pros Clear images and video when it works. Sometimes connection gets lost Cons Ability to zoom. If connection is lost automatically reconnects Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Kimberly H. CNP Medical Practice ### "Bluestream Health eval" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 March 8, 2021 Pros Being able to see the patient for evaluation. Cons Video/audio failed often, poor quality of video. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FR Francisca R. Counselor Medical Practice ### "Bluestream Health Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 8, 2021 it is great! have really enjoyed Pros how easy it is to sent appts and connect Cons unable to schedule appts in the future and sent it to clients. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NB nichole B. lpn Medical Practice ### "OVer all good " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 8, 2021 Pros the ease of using the int interpertor line Cons I think the Telemed portion could be worked on Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ON Omar N. Resident Hospital & Health Care ### "Easy to use and gets the job done" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 5, 2021 Clinic Pros Ease of use Simple layout Fast sign up and ready to go Cons Limited functions Connection problems No advanced features Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/216698/Bluestream-Health/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Doxy.me vs Bluestream Health](https://www.capterra.com/compare/158461-216698/Doxy-me-vs-Bluestream-Health)