# Page 2 | Bluestream Health Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Bluestream Health the right Telemedicine solution for you? Explore 60 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/216698/Bluestream-Health/reviews

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Bluestream Health

4.1 (60)

[View alternatives](https://www.capterra.com/p/216698/Bluestream-Health/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Bluestream Health

## Showing most helpful reviews

Showing 26-50 of 60 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JA

Judy A.  
National Business Development manager  
Translation and Localization  
Used the software for: 2+ years

### "I like Bluestream in general"

March 1, 2021

5.0

It is easy to use and users such as clerks and doctors find it very easy and user friendly.

Pros

The product is very intuitive an easy to use.

Cons

Integration with our system process was very challenging and it looked like something always got broken while fixing another.

Review Source

KM

Kimberly M.  
Behavioral Health Clinician II  
Hospital & Health Care  
Used the software for: 6-12 months

### "Could use improvement"

February 23, 2021

3.0

Overall, it's ok. I wouldn't choose it over another software.

Pros

I like that it's easy for my patient's to click on and get connected.

Cons

It cuts out a lot, not the best quality picture.

Review Source

KP

Kathleen P.  
Physician  
Medical Practice  
Used the software for: 6-12 months

### "Good when it works"

March 8, 2021

3.0

Pros

Clear images and video when it works. Sometimes connection gets lost

Cons

Ability to zoom. If connection is lost automatically reconnects

Review Source

CJ

Cheryl J.  
Director of HIM, EHR & Quality Resources  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great telehealth option"

March 2, 2021

5.0

Pros

Ease of setup, ease of use, integrated interpreter services

Cons

It would be nice to see who all is in the 'virtual waiting room'.

Review Source

CM

Caitlin M.  
Psychiatrist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Psychiatry"

February 23, 2021

4.0

Pros

The add an expert feature is very helpful

Cons

The sound will cut out if a caller gets a phone call on their cell phone

Review Source

PP

Payal P.  
Physician  
Hospital & Health Care  
Used the software for: 6-12 months

### "Easy to use!"

February 23, 2021

5.0

Pros

I love how easy it is use this software, and from any device!

Cons

Occasionally video does not work on certain phones

Review Source

SS

Sumit S.  
MD  
Hospital & Health Care  
Used the software for: 6-12 months

### "Good"

March 1, 2021

4.0

good

Pros

Easy , convenient, not hard to use and easy to install

Cons

Not Reliable, communication breaks down frequently

Review Source

DB

Dianne B.  
Licensed Professional Counselor  
Mental Health Care  
Used the software for: Less than 6 months

### "Bluestream for Counseling Telehealth"

March 1, 2021

5.0

This has been a helpful tool for clients who have not been able to access my other sources for telehealth.

Pros

The software is easy to use and easy to send to the client. I've been using a free trial, which has been helpful during this pandemic.

Cons

It is more of an issue on the client end--some people have to be trained how to click on the link that comes their way. Some have poor wifi signals on their end that make connectivity difficult--again, not the fault of the software.

Review Source

HM

Heather M.  
physical therapist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "physical therapist use with patients "

February 23, 2021

5.0

Overall good experience using this product. It was very helpful during the beginning of the pandemic for my patients to at least have an option to progress them at home. Customer service was very accommodating as well.

Pros

I liked the ease of use for myself and my patients. There was not difficulty for me to reach them and it was a clear picture, which is important for me to progress them with their HEP.

Cons

I did have some difficulty getting it to work recently, after not using it for a long time. Otherwise, it was very user friendly.

Review Source

AC

Amy C.  
Nurse practitioner  
Medical Practice  
Used the software for: 6-12 months

### "Hit and miss"

March 1, 2021

3.0

Pros

Easy to use. Good quality when it works.

Cons

Doesn’t always Connect so have to call them on the phone

Review Source

BK

Beth K.  
Speech-Language Pathologist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Telepractice"

March 3, 2021

3.0

Problems with the experience are dropped calls.

Pros

This is easy to use for both parties. I like that there are options to use with patients like screen sharing.

Cons

I don't like that I am unable to share the screen and have it be interactive.

Review Source

RR

Richard R.  
Physical Therapist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great product"

February 24, 2021

5.0

Pros

Bluestream was easy to set up with our existing program and was easy to navigate. I was able to connect with my patients without difficulty. It worked well from computer to phone and computer to computer. There were no freezing of the pictures and the sound was good throughout the sessions. I liked the large timer display.

Cons

Occasionally lost connection, possibly a Wi-Fi error in the office or the patient's home.

Review Source

ST

Samantha T.  
physical therapist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Very easy to use for both clinician and patient"

February 23, 2021

4.0

I like the ease of usage but the inconsistency leaves it something to be desired.

Pros

I really like that it is so easy to send link to connect to the patient. It can go to text message or email from same screen. Patient needs to only click the link. Super easy!

Cons

The program is very inconsistent on whether audio and video will work. Sometimes you have video and sometimes you audio without video. It will also drop alot.

Review Source

RP

Rachel P.  
Clinician  
Consumer Services  
Used the software for: 6-12 months

### "Great Telehealth "

March 5, 2021

5.0

Positive experience all around.

Pros

I got this free during the COVID pandemic and it works great. Usually if there are problems it is due to my clients internet connection or their outdated device. The quality of picture and sound is great!

Cons

You have to send a new link for every session though it’s really not too much of a hassle.

Reason for choosing Bluestream Health

It was free.

Review Source

SE

Samantha E.  
SLP  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Pediatric Speech Therapy"

March 1, 2021

3.0

Pros

It has been easy for the parents of our patients to access. Overall, it has worked when I have used it. I like the interpreter options.

Cons

I wish you could add more than one expert. I wish the chat feature was more or it had a whiteboard. I wish that you could still view cameras when sharing screen.

Review Source

DM

Debra M.  
Psychotherapist  
Mental Health Care  
Used the software for: Less than 6 months

### "Grateful"

February 26, 2021

5.0

I have very few glitches; it’s usually in clients end with their poor connectivity

Pros

That using emails as a platform easier fir myself and clients to obtain on all devices when using apps can be device dependent.

Cons

That frames sometimes freeze and I cannot do groups needed additional participants..

Review Source

DM

Dawn M.  
Software Analyst  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Bluestream Telehealth "

February 23, 2021

5.0

This product has been perfect for our providers to do telehealth visits.

Pros

The product is easy to use. A 5-10 minute setup and training was perfect for our providers.

Cons

User guide not available. You cannot be logged in on 2 different devices at once.

Reason for choosing Bluestream Health

Ease of use Fit in our budget

Review Source

nB

nichole B.  
lpn  
Medical Practice  
Used the software for: 1-2 years

### "OVer all good "

March 8, 2021

4.0

Pros

the ease of using the int interpertor line

Cons

I think the Telemed portion could be worked on

Review Source

dH

darren H.  
physician  
Medical Practice  
Used the software for: 1-2 years

### "Simple but effective"

February 23, 2021

5.0

It has solved or telemedicine problem effectively

Pros

easy to use and good connectivity

Cons

limited features

Review Source

EM

Elisa M.  
OT  
Hospital & Health Care  
Used the software for: I used a free trial

### "Quick to get up and running"

February 23, 2021

2.0

Have found another platform that is just as good and free.

Pros

Fast to get going. Secure and HIPPA compliant

Cons

Very expensive for what it offers, connectivity for patients was hit or miss. Also didn't like that was no standing email link, it changed every day so I had to send a note to patients that very morning before I started, too time consuming.

Switched from

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)

Other platform was also costly.

Review Source

JS

Jennifer S.  
Physical Therapist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Covid savior "

March 1, 2021

5.0

Very positive experience. I uses the free version. I needed a Hippa compliant platform.

Pros

Was very easy for me to implement and it was free.

Cons

I didn’t have any bad experience with the program it met my needs.

Review Source

KK

Kasey K.  
Supervised Psychologist  
Mental Health Care  
Used the software for: 6-12 months

### "Good stuff "

March 1, 2021

4.0

Pros

I liked the accessibility for this program to all users. They didn't have to have an application downloaded to use which was helpful for geriatric patients.

Cons

I don't recall a screen share feature but overall the application was great

Review Source

HO

Haley O.  
Physical Therapist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Software review"

February 23, 2021

4.0

Pros

I have had the opportunity to utilize Bluestream Health for telehealth appointment at our Physical Therapy clinic since the onset of the pandemic. I found Bluestream easy to use for both clinicians and patients with very little error in finding connection. We have been please with the performance of the software in this time and the quick implementation. I would recommend use for Physical Therapy sessions.

Cons

I felt that Bluestream was sufficient for short telehealth appointments and had no difficulty with the system.

Review Source

JC

Jason C.  
PACS Administrator  
Hospital & Health Care  
Used the software for: 6-12 months

### "BlueStream Review"

February 23, 2021

5.0

Overall it has been smooth.

Pros

The fact that a browser is all that is needed and a mobile app is not required.

Cons

Clearer message or indication to the provider that they are listed as unavailable.

Review Source

FR

Francisca R.  
Counselor  
Medical Practice  
Used the software for: 6-12 months

### "Bluestream Health Review "

March 8, 2021

5.0

it is great! have really enjoyed

Pros

how easy it is to sent appts and connect

Cons

unable to schedule appts in the future and sent it to clients.

Review Source

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