# eFirma Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about eFirma Software - reviews, pricing plans, popular comparisons to other Digital Signature products and more. Source: https://www.capterra.com/p/216832/eFirma/reviews --- # eFirma Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) eFirma ## What is eFirma? Platform for Digital Document Signature and Document Validation for Know Your Customer (KYC) processes.The service is available within our web platform, or you can integrate it into your system using our API. - Sign contracts and documents with legal validity in compliance with NOM-151. You can do it with a smartphone or computer using the digital autograph signature (handwritten signature) and the advanced electronic signature (issued by the SAT). - Validate the identity of your customers and suppliers so that your company complies with Mexican legislation regarding digital onboarding processes. ## What is eFirma used for? [Digital Signature](https://www.capterra.com/digital-signature-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eFirma?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://efirma.com&name=eFirma) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eFirma 4.7 (17) VS. [4.7 (9,341)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting Price Contact vendor Starting Price $15 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (17) Ease Of Use 4.7 (2,669) Value For Money 4.7 (15) Value For Money 4.5 (2,186) Customer Service 4.6 (15) Customer Service 4.5 (1,999) ## eFirma alternatives Highest Rated [4.8 (2,833)](https://www.capterra.com/p/160894/eversign/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (4,198)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (1,245)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/216832/eFirma/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Electronic Signature 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Digitally sign online documents Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Approval Process Control Manage the process of evaluating documents or requests submitted for approval Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes eFirma 15 features Define levels of authorization for access to specific files or systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Verify the identity of users/devices to enable secure access Customize data fields to support various needs and use cases Protect sensitive data for digital privacy Store, manage, and track all electronic documents in a centralized location Digitally sign online documents Convert data into a code for security Capture signatures via mobile devices Share documents with different users to collect multiple signatures Timed notification for any upcoming task, deadline, appointment, or activity Track the status over time for a request, process, asset, or transaction Features 4.5 (17) 4.5 Based on 17 reviews ## Pricing Value for money 4.7 (15) ### Starting price Contact vendor for pricing Free trial available Value for money 4.7 (15) 4.7 Based on 15 reviews ## Support, customer service and training options Customer Service 4.6 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (15) 4.6 Based on 15 reviews ## User reviews Overall rating 4.7 Based on 17 reviews Filter by rating 5(12) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent GS Gricelda S. Cordinadora de contratos Hospital & Health Care ### "eFirma" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 27, 2022 la certificacion es legalmente valida eso lo hace ser una muy buena opcion Pros la legalidad que le da al documento, no hay riesgo cuando se trata de efirma Cons como recomendacion deberia tener mas funciones Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FR Fernanda R. Presidencia Management Consulting ### "Muy buena plataforma" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 23, 2022 Muy buen servicio y atención y mucha facilidad Pros La facilidad de uso y de adaptación que tiene la plataforma. la automatización de la herramienta. Me encanto lo fácil que era de programar e iniciar Cons No entendía bien todo al principio de como funcionaba y no tenía tantas opciones pero con el servicio al cliente excelente todo se resolvió Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Al S. Gerente comercial Management Consulting ### "Facilidad de uso y escalabilidad" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 28, 2022 Ha sido algo muy fácil de usar en la empresa, rápido y notifica cada que alguien firma el contrato, así vamos viendo en tiempo real su ciclo. Pros La sencillez de usar efirma, ha sido excelente. Es algo que no se necesita capacitación y quién sea en la empresa puede generar contratos y firmarlos así como mandarlos a firmar. Cons Considero que la herramienta es fácil de usar, quizás las letras pueden ser más grandes Reasons for choosing eFirma Las otras opciones eran caras, complicadas y a fuerzas necesitaban implementación, como NAAT, que es muy costoso. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA Mauricio A. CEO Program Development ### "Evaluación " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 February 24, 2022 En general buena Pros El proceso de firma es sencillo para el usuario Cons No lo puedo embedir en mis aplicaciones Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PA Pedro Alberto C. CEO Marketing and Advertising ### "Rápida y sencilla de usar, sin tanto lio" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 24, 2022 Pros En general lo que mas me agrada de la plataforma es su sencillez en el uso, no requiere tanto lio como otras plataformas Cons Creo que en general solo tengo comentarios positivos sobre la misma Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) Reasons for choosing eFirma Su facilidad de uso y costo Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OF Oscar Fernando R. Legal Contencioso Construction ### "Ventajas " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 24, 2022 Las ventajas son firmar más rápido y a distancia los documentos Pros Fácil de usar, ventaja de poder utilizarlo remotamente Cons Asegurar que los documentos tengan validez en juicios. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Alan Suah I. Docente Professional Training & Coaching ### "Efirma, la herramienta que cumple con lo que dice hacer, fácil." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 24, 2022 Pros Sirve para lo que dice hacer, sin tantas complicaciones. Es bastante intuitiva y fácil de usar, es lo que más me ha gustado. Cons Podría mejorar el aspecto del precio, a pesar de que es de los más competitivos en el mercado, pero generar promociones y paquetes para medianos y micro empresarios podría funcionar. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD Jose D. Gerente general Retail ### "Buen producto" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 24, 2022 Pros Muy faacil de usa Cons Que fuera mas fluido, que no tuviera fallas Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MT Mario T. Admin de negocios Human Resources ### "Facilidad en el uso" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 24, 2022 Pros La facilidad de dar de alta documentos para su firma y la posibilidad de automatizar estos procesos Cons Que aún no hay tantas aplicaciones para integrarlas por API y que todo sea aún más rápido e eficiente Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DG David G. CTO Information Technology and Services ### "Gran herramienta" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2022 Gran herramienta, el uso de API ha hecho que la integracion a nuestras herramientas creadas inhouse sea transparente Pros Lo mejor es que dejamos de gastar dinero en paqueterias para envio de documentos a otros estados, ahorrando tiempo y dinero. Cons Todo es bueno en mi opinion, creo que todo es seguro y bien hecho Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AL Alma Lorena R. Directora General Computer Software ### "Una excelente opción para trámites online" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2022 Muy buena, el soporte a clientes es excelente Pros Nos facilitó la transición de trámites presenciales a trámites online, y la atención fue rapidísima cuando tuvimos dudas. Cons Al principio fue complicado dar de alta a los administradores, y se me complicó encontrar las secciones y entender qué significaban. Switched from [Adobe Connect](https://www.capterra.com/p/203963/Adobe-Connect/) Es más sencillo y más económico Reasons for choosing eFirma Atención a cliente, respondieron primero. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FG Fernando G. Director Computer Software ### "Buena plataforma de Firma electrónica" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 February 3, 2022 Es muy fácil de usar y da una sensación de seguridad el que el cliente firme algo aunque sea de forma electrónica. Pros Facilidad de uso, basado en web, por lo que no hay necesidad de instalar nada. Cons Difícil de legalmente darle al contrato firmado el peso de una firma autógrafa. Esta situación no es problema de eFirma, es problema de la legislación nacional. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MR Mitchel R. Project Manager Financial Services ### "Me encanta la integración a través de APIS y la generación de plantillas" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 2, 2022 Me gusta bastante y siempre funciona , tiene monitor de peticiones en caso de que algo vaya mal con las APIS Pros Lo que más me gusta es que es muy sencillo y práctico, además de su flexibilidad para implementar mejoras y customizaciones Cons No me gusta que no puedo customizar las plantillas de correo con mi imagen corporativa Reasons for choosing eFirma Por relación costo beneficio Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FC Felipe C. Director Jurídico Law Practice ### "Muy buen producto" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 26, 2022 Muy buen servicio, fácil de entender en especial si solo eres firmante y es muy poco común tener algún problema con el. Cómodo en su método de pago por uso y que no exigen montos minimos Pros Producto de fácil uso, y te ayudan con personas que tienen que firmar por primera vez, agregan funciones como orden de solicitud de firmas entre otros. Cons Tutorial es de YouTube poco claros y deficientes. Temas como el subir el acta constitutiva muchas veces saca el error de que no lo pueden hacer los usuarios incluidos los que firman, puede mejorar mucho. No me gusta que los contratos sean pago por uso pero que los KYC no sean igual me gustaría ver compra de contratos y agregarles a esos contratos KYC AYUDARÍAN A LAS PEQUEÑAS EMPRESAS y el valor que tendrían los contratos subiría muchos en lugar de solo sea por suscripción Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Mucho más fácil efirma y tiene la ventaja del pago por uso Alternatives considered [Webdox](https://www.capterra.com/p/197944/Webdox/) Reasons for choosing eFirma Facilidad, muestra por medio de videoconferencias y pago por uso Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 28, 2022 Hola Felipe, ¡buen día! muchas gracias por compartir con nostros su experiencia. Este año estamos trabajando por pulir varios detalles de nuestro servicio con el fin de beneficiar su experiencia y la de sus clientes mediante el uso de eFrima.com Nuestro canal de YouTube se estará reactivando con nuevos videos informativos de la plataforma, le recomendamos visitarlo en el siguiente enlace: https://www.youtube.com/channel/UCGeHk\_m7VWSb5pOKb8S699g Con relación al tema de acta constitutiva, se lo hemos compartido al equipo técnico, sin embargo, no dude que si vuelve a suceder, escribirnos en el chat en vivo de la plataforma para darle solución en tiempo real. Muchas gracias por el tiempo que tomo en escribirnos. AH Alexis H. Director Law Practice ### "Innovamos nuestro Despacho" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 26, 2022 Increíble. Hemos expandido nuestro negocio a nivel nacional y somos más eficientes. Pros La sencillez respecto al proceso de firma. Cons En ocasiones el servicio técnico demora un poco de tiempo al responder. Switched from [Mifiel](https://www.capterra.com/p/212668/Mifiel/) Porque arruinaron un operación al carecer de soluciones. Reasons for choosing eFirma Recomendación Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 28, 2022 Hola Alexis, ¡buen día! Gracias por tomarse el tiempo en compartir con nostros sus comentarios respecto a nuestro servicio. Sin duda tomaremos en cuenta su comentario respecto a los tiempos del servicio técnico. ¡Muchas gracias! MR Mijail R. Country Head Financial Services ### "Excelente herramienta para simplificar procesos" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 26, 2022 Nos ha ayudado a que el proceso de alta de nuestros clientes, que requiere una firma de aceptación de nuestros términos y condiciones, sea mucho más rápido, cómodo y económico que si lo realizaramos de la forma tradicional en papel. Pros Que tiene la facilidad de elegir el tipo de firma que deseas utilizar (electrónica o digitalizada) y el proceso de firma es muy sencillo para el usuario final Cons Poca difusión sobre el uso de la firma electrónica avanzada. Deberían compartir un video con los fundamentos legales, así como información sobre como funciona el servicio, ya que existen clientes que se asustan cuando les pides utilizar la e.firma. Reasons for choosing eFirma Funcionalidad, elección de paquetes con precios adecuados a mi presupuesto y donde las firmas no caducan rapido. Se adapta a distintos ritmos de negocio. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 28, 2022 Hola Mijail, ¡buen día! Le agradezco mucho se haya tomado un momento de su día para compartir su experiencia usando eFirma.com Tiene mucha razón respecto a la difusión de la firma electrónica avanzada. Este año estamos trabajando por mejorar varios puntos relacionados a nuestro servicio. Le recomendamos seguirnos en nuestro canal de YouTube, donde iremos subiendo temas relacionados a nuestras soluciones: https://www.youtube.com/channel/UCGeHk\_m7VWSb5pOKb8S699g Y de igual manera en nuestro perfil de Linkedin: https://www.linkedin.com/company/efirma No dude en volvernos a contactar ante cualquier duda o inconveniente a través de nuestro chat dentro de la plataforma o al correo hola@efirma.com ¡muchas gracias! HM Hector M. Dirección de Arquitectura en TI Information Technology and Services ### "Facilidad para firma de acuerdos o contratos" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 26, 2022 eFirma nos ha ayudado mucho en no depender del "papeleo" o envío de documentos físicos al poder tener una organización digital, además de que en este tiempo de pandemia, ha sido ágil y eficaz el uso de este tipo de mecanismos. Pros Lo que me llamó la atención primeramente, la modalidad de poder obtener los planes, ya que como pequeña empresa, podemos tener accesos a este tipo de soluciones ajustándose al volumen de nuestra operación. El soporte siempre fue de primera mano y el uso de la misma herramienta muy sencillo de usar. Cons Por ahora no tengo algo que no me haya agradado, lo veo muy adecuado a nuestras necesidades. Alternatives considered [eSign](https://www.capterra.com/p/109709/eSign/) [PandaDoc](https://www.capterra.com/p/131735/PandaDoc/) Reasons for choosing eFirma Se adapta fácilmente al uso y necesidades de nuestra operación diaria. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)