# Saledock Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Saledock the right Retail Management Systems solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/216872/Saledock/reviews

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Saledock

5 (7)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Saledock

Ease of use

5.0

Customer Service

5.0

## Showing most helpful reviews

Showing 1-7 of 7 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Katie J.  
Director  
Retail  
Used the software for: Less than 6 months

### "Brilliant product "

November 14, 2021

5.0

Easy sales tracking, stock management etc, the set up was very easy and the reporting functions look excellent. 10/10 Salesdock, highly recommended. The team that conducted the install couldn’t have been more helpful. Fantastic service and product.

Pros

Very easy to use, simple and straightforward. I’m looking forward to getting the most out of the reporting software and sales tracking

Cons

Easy integration, quality touchscreen, so far there isn’t anything that I dislike about Salesdock

Review Source

Response from Saledock

November 15, 2021

Thanks for the excellent review Katie! Looking forward to you using the stock control and analytics features even more. If you need any guidance just give us a call.

AS

Amy S.  
Director  
Retail  
Used the software for: Less than 6 months

### "Top quality software and exceptional customer service!"

January 23, 2024

5.0

Absolutely fantastic from start to finish. The ongoing support we have is second to none. Our questions are answered quickly and any problems solved in the right manner.

Pros

We love the fact that we can create barcodes and track our inventory. We can run reports and see what is selling well. We can also create purchase orders and invoices to make purchasing easier.

Cons

The only con was when we were setting up and adding all the products but the onboarding team were 5 star!

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Lightspeed](https://www.capterra.com/p/233553/Lightspeed/)[Clover](https://www.capterra.com/p/226864/Clover/)[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)

Reason for choosing Saledock

The knowledge provided when enquiring, the demos sent and examples used. Saledock holds its weight in gold!

Switched from

[Loyverse POS](https://www.capterra.com/p/150632/Loyverse-POS/)

Loyverse was only Ever a free service with limited features. We needed something more and sale dock have experience within the vape industry.

Review Source

Response from Saledock

January 24, 2024

Thank you so much for the excellent review. We appreciate the kind feedback and love having you as a customer! Many thanks, Jodie

SH

Stephen H.  
owner  
Retail  
Used the software for: Less than 6 months

### "Happy Saledock Customer"

April 1, 2022

5.0

How would i describe my overall experience,,,, Spot on

Pros

The best thing about saldock is the eas of getting intouch with the saledock team, The integration with xero and the eas of importing all my data

Cons

cant think of anything i didnt like , have had a couple of things customized to my business as we have gone along

Reason for choosing Saledock

The team that i spoke to and the fact that they turned up at my shop to talk things through in the first place

Review Source

Response from Saledock

April 4, 2022

Thanks for the review Stephen! It's great to hear that Saledock has solved your sales tracking and Xero integration issues, and we hope the new multi-store purchase orders and picking lists help simplify processes for the warehouse team. Thanks again, Layla and the Saledock Team.

TS

Tracy S.  
Business owner  
Retail  
Used the software for: Less than 6 months

### "Saledock Masterpiece"

April 8, 2022

5.0

My overall experience was a good one right from the very start

Pros

The best bit about saledock is how quick and easy it is to get set up, and the help you get from the saledock team is first class

Cons

Havnt found anything bad to say about as yet,

Alternatives considered

[Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)

Reason for choosing Saledock

I chose Saledock based on how the Saledock team actually listened to what we wanted and needed to

Switched from

[Hike](https://www.capterra.com/p/145383/Hike-Point-of-Sale/)

Hike didnt integrate correctly with XERO and wouldnt handle the refunds correctly The help was only ever remote by a third party

Review Source

Response from Saledock

April 11, 2022

Thank you for such a great review Tracy. It's great to hear how easy it was for you to switch. As always, we're on hand to help whenever you need us. :)

LA

Lily A.  
CEO  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Excellent Customer Service and Easy to Use Software"

May 6, 2022

5.0

Pros

This software is really simple and intuitive to use - staff & volunteers need very little training to use it accurately and well.\[SENSITIVE CONTENT\] and her team are very responsive to questions - and were incredibly helpful in finding a way to get the software to do what we wanted it to do and make it work best for us.

Cons

Sometimes there is a lag between updating something in the backoffice and it appearing on the till, but 99% of the time this isn't a problem. Could be really useful to send pop-up messages to the till.

Alternatives considered

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)

Reason for choosing Saledock

Functionality for our social enterprise project and the responsiveness of the team behind it in helping us set it up, and find a way to make it do the things we needed it to do.

Review Source

Response from Saledock

May 13, 2022

Thanks for the great review Lily :) We always value feedback and suggestions. Many thanks, Layla and the team

SW

Stevie W.  
Marketing Manager  
Textiles  
Used the software for: Less than 6 months

### "Amazing software and even better customer service!"

March 24, 2022

5.0

We needed our website to work with 5 other pieces of software in a completely unique way and they came up with the perfect resolution for every single one. The site looks great and the site performance is outstanding with website speeds up by 35% from our previous site. The back end management system is so easy to use and the onboarding process gave us an in-depth understanding of how everything worked. I really can't emphasise enough how great Saledock is.

Pros

Being able to exchange ideas directly with developers \[SENSITIVE CONTENT\] has allowed us to create a custom website that goes above and beyond.

Cons

The price of the website made us question the quality of the product as the price was so cheap but we genuinely can't fault the end result.

Review Source

Response from Saledock

March 29, 2022

Thanks for such a great review Stevie! You and the team have been a pleasure to work with, and we're confident Saledock will help increase sales and give you better visibility of stock across your warehouses. Thanks again, Layla and the Saledock team

SH

Sian H.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Saved our retail bacon!"

May 3, 2022

5.0

Fabulous! Thank you so much for not being just another epos hotmess!!

Pros

From start to finish this company has been a dream to work with! The ease of use compared with other software is exceptional. The customer service is impeccable. The quality of the product is second to none. We are really happy!

Cons

Haven't found anything yet! It all works well for us

Reason for choosing Saledock

It did exactly what it said it did! \[SENSITIVE CONTENT\] answered the phone immediately, and stuck by her promises! You can't ask for more!

Switched from

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)

It just didn't do what we needed it to!

Review Source

Response from Saledock

May 11, 2022

Thanks for a great review Sian! We're glad to hear it's 3rd time lucky finding a provider that works for you. As always, if you need us just call or email. Many thanks, Layla and the Saledock team

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